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Brookdale Carmel is a welcoming senior living community in Carmel, IN, providing a caring environment for seniors needing Memory Care. The community’s exceptional team delivers unique, personalized care options tailored to match the unique and complex needs of residents living with Alzheimer’s and dementia. With a gentle daily structure of planned programming, dementia-friendly activities, and a compassionate team available 24/7, residents know they are receiving all-encompassing care while maintaining their independence for as long as possible.
The community is committed to creating a welcoming environment that fosters new connections and meaningful experiences for seniors despite their afflictions. Through secure community outdoor spaces, residents can safely explore the surroundings, fostering independence while providing purpose with gardening, outdoor exercise, sensory experiences, and more. To ensure residents stay on top of their nutrition, the community offers its award-winning Clare Bridge dining program, allowing seniors to enjoy dementia-friendly menus with familiar and easy-to-manage selections. At Brookdale Carmel, residents find a sense of belonging and purpose while preserving who they are.
Lower than the Indiana average: 68.1%Brookdale Carmel is legally operated by Clare Bridge Of Carmel, Llc, and administrated by Evelyn Laws.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 9 | 36 | This facility has 75% fewer total deficiencies than a typical Indiana assisted living residence (9 vs. IN avg 36).↓ 75% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 2.3 | 9 | This facility has 74% fewer deficiencies per year than a typical Indiana assisted living residence (2.3 vs. IN avg 9).↓ 74% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.6 | 1.9 | This facility has 68% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.6 vs. IN avg 1.9).↓ 68% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 14 | 19 | This facility has 26% fewer total visits than a typical Indiana assisted living residence (14 vs. IN avg 19).↓ 26% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 6 | 7 | This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 43% | 37% | This facility has 6 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (43% vs. IN avg 37%).↑ 6% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 12 | 13 | This facility has 8% fewer inspections than a typical Indiana assisted living residence (12 vs. IN avg 13).↓ 8% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 5 | This facility has total complaints in line with the Indiana average (5 vs. IN avg 5).— At avg |
|
Complaints per year
Average complaints per year since 2022.
| 1.3 | 1.3 | This facility has complaints per year in line with the Indiana average (1.3 vs. IN avg 1.3).— At avg |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 12 | 8 | This facility has 50% more complaint visits than a typical Indiana assisted living residence (12 vs. IN avg 8).↑ 50% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 13, 2025, found the facility in compliance with no deficiencies cited during follow-up visits related to multiple complaint investigations. Earlier inspections showed a pattern of deficiencies primarily involving resident neglect, including failure to properly assess and treat pressure wounds, inadequate supervision leading to resident elopement, and incidents of physical abuse and unsafe transfers. Several complaints were substantiated, such as neglect resulting in resident injuries and abuse confirmed by video evidence, which led to staff termination and corrective actions. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports, and most complaint investigations following the substantiated cases were corrected or found to have no deficiencies. The recent clean findings suggest improvement in addressing prior issues related to resident care and safety.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Suite
Building Type: 2-story
Fitness and Recreation
2.0 miles from city center
Estimated distance in miles from Carmel's city center to Brookdale Carmel's address, calculated via Google Maps.
— 5.5 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
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Brookdale Carmel is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Majestic Care of Carmel Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel | 299 | Yes | 60 | Suite | 5 | 42.8% | A+ | John Seib | Pulaski Memorial Hospital | Jeffery Fish | 18 | 6 | 47 | 1.7 |
| Woodland Terrace of Carmel |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel (Pro-Med Lane) | 149 | Yes | 46 | Suite | 18 | 64.4% | A+ | Nicholas Halstead | Well Npsl Tenant, LLC | Tehesha Patterson | 8 | 2 | 3 | 0.4 |
| Brookdale Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel (Newark Village) | 100 | Yes | 82 | Suite | 48 | 48.0% | A+ | Evelyn Laws | Clare Bridge Of Carmel, LLC | Dana Hildebrandt | 12 | 5 | 9 | 0.6 |
| Bickford of Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carmel | 82 | Yes | 11 | Suite | - | 54.9% | - | Jennifer Hodge | Bickford Of Carmel LLC | Lana Morris | 13 | 6 | 22 | 1.5 |
| CrownPointe of Carmel |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Carmel | 54 | No | 37 | Suite | - | 55.6% | - | Kimberly Vierling | Magnolia Health Systems 41, LLC | Debbie Thames | 3 | 2 | 4 | 1.3 |
Brookdale Carmel is in the Newark Village neighborhood of Carmel.
Dana Hildebrandt is the Director of Nursing at Brookdale Carmel.
The legal owner and operator of Brookdale Carmel is Clare Bridge Of Carmel, Llc.
Brookdale Carmel has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to IN state health department records, Brookdale Carmel's license number is 24-010416-1.
According to IN state health department records, Brookdale Carmel's license expires on October 31, 2025.
Brookdale Carmel's occupancy is 48%.
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