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Nursing Home in Palm Desert

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

ManorCare Health Services-Palm Desert

Nursing Home in Palm Desert

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

ManorCare Health Services-Palm Desert

74-350 Country Club Dr, Palm Desert, CA 92260 View map
Overview of Manorcare Health Services-palm Desert

Manorcare Health Services-palm Desert, situated in the peaceful city of Palm Desert, CA, blends lively living with exceptional care. Offering independent living, skilled nursing, respite care, and rehabilitation, this community is dedicated to improving residents’ quality of life with compassionate, individualized support. The team conducts thorough assessments to tailor care to each resident’s specific needs, fostering a warm and supportive environment. Residents can choose from well-designed, comfortable apartments that provide both relaxation and personal space.

The community features top-tier amenities such as fitness centers and stretching classes to encourage wellness and an active lifestyle. Thoughtfully arranged social areas and engaging activities ensure that every day is filled with meaningful experiences and happiness. Every aspect of Manorcare Health Services-palm Desert is designed to inspire, uplift, and celebrate the joy of life.

(760) 585-1168

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
California average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
California average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
California average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
California average: 4.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 43m per day

This home provides 15% less nursing time per resident than the California average.

California average: 4h 23m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 145

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 76.6%
Residents per day 111
Occupancy rate
76.6%
Residents per day
111

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

78% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Finances and operations

Voluntary non-profit community
Home revenue
$24.5M
Operating deficit
-$2.6M
Voluntary non-profit community
Home revenue
$24,460,950.00
Operating deficit
$-2,568,220.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.2M
33.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.8M
Total costs $27.0M
Bed community size
145-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
20 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
77%
5% higher than California average

California average: 73%

Occupied beds
111 / 145
Average residents 87 per day

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceAugust 16, 2005
CountyRIVERSIDE

Ownership & Operating Entity

ManorCare Health Services-Palm Desert is legally operated by Blc Mirage Inn Lp.

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes, Accept

Total residents icon
Total residents icon

Total Residents: 178 Residents

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at ManorCare Health Services-Palm Desert

Independent Living Skilled Nursing
Contact ManorCare Health Services-Palm Desert

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

8 visits

California average: 16 visits

Breakdown by visit type

6 total complaint visits

2 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

6 complaint investigations Info Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections Info Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.

California average: 4 official inspections

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date August 30, 2024
Annual Inspection

Inspection Report Summary for ManorCare Health Services-Palm Desert

Most inspections found no deficiencies, including the most recent annual inspection on August 30, 2024, which was fully compliant with all regulations. Several complaint investigations over the past few years alleged issues such as staff misconduct, pressure injuries, and response times, but all were unsubstantiated after thorough reviews. The facility consistently met infection control standards and maintained a safe, clean environment. No fines, enforcement actions, or severe deficiencies were reported in any of the available inspections. This record suggests stable compliance with regulatory requirements and no emerging patterns of concern.

Health Inspection History

Inspections
Total health inspections 37

California average 12.5


Last Health inspection on Aug 2025

Total health citations 121

California average 50.2

Citations per inspection
3.27

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

62 of 121 citations resulted from standard inspections; 57 of 121 resulted from complaint investigations; and 2 of 121 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 3
200% worse than California average

California average: 1

0 critical citations More info California average: 0.4

3 serious citations More info California average: 1

118 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Aug 27, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 27, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 25, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 25, 2025
Corrected

Compare Nursing Homes around Palm Desert The information below is reported by the California Department of Social Services and Department of Public Health.

2 facilities compared · CMS & CA Dept. of Health data · Updated Apr 2026

Filter by care type
The Carlotta
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

PALM DESERT
59
60.6%
-28%
3.52
-5%
-17%
0
23
2.3
1
37
A+
-
Well Trevi Carlotta Snf Llc
$7.5M
$1.9M
26.2%
555226
Private / Semi-Private Rooms
ManorCare Health Services-Palm Desert
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Palm Desert
178
76.6%
-10%
3.71
-61%
-12%
2
121
3.3
3
164
-
19
Blc Mirage Inn Lp
$24.5M
$8.2M
33.5%
555339
Private / Semi-Private Rooms

Places of interest near ManorCare Health Services-Palm Desert

Address 3.2 miles from city center

Address 74-350 Country Club Dr, Palm Desert, CA 92260

Calculate Travel Distance to ManorCare Health Services-Palm Desert

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 369
Employees 214
Contractors 155
Staff to resident ratio 2.24:1
2236264% better than California average

California average ratio: 0.00:1

Avg staff/day 101
Average shift 8.1 hours
5% better than California average

California average: 7.7 hours

Total staff hours (quarter) 74,288
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 90
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 233
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

4%

2,977 contractor hours this quarter

Certified Nursing Assistant: 126 Licensed Practical Nurse: 26 Registered Nurse: 3
Staff by category
Certified Nursing Assistant10712623336,19691100%8.2
Licensed Practical Nurse64269021,84991100%8.1
Registered Nurse93123,02391100%7.9
Physical Therapy Aide5051,9098998%7.3
Speech Language Pathologist4041,7928695%7.8
RN Director of Nursing3031,6567077%8.4
Other Dietary Services Staff4041,63691100%7.3
Physical Therapy Assistant3031,1657987%8
Dental Services Staff3031,0406470%8.1
Qualified Social Worker3038746571%7.7
Respiratory Therapy Technician4048737380%7.4
Qualified Activities Professional1015376976%7.8
Administrator1015126470%8
Dietitian1014836470%7.5
Nurse Practitioner1014645864%8
Clinical Nurse Specialist1012814954%5.7
233 Certified Nursing Assistant
% of Days 100%
90 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
5 Physical Therapy Aide
% of Days 98%
4 Speech Language Pathologist
% of Days 95%
3 RN Director of Nursing
% of Days 77%
4 Other Dietary Services Staff
% of Days 100%
3 Physical Therapy Assistant
% of Days 87%
3 Dental Services Staff
% of Days 70%
3 Qualified Social Worker
% of Days 71%
4 Respiratory Therapy Technician
% of Days 80%
1 Qualified Activities Professional
% of Days 76%
1 Administrator
% of Days 70%
1 Dietitian
% of Days 70%
1 Nurse Practitioner
% of Days 64%
1 Clinical Nurse Specialist
% of Days 54%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
165 residents
Residents by payment source
Medicare
16 residents (9.7%)
Medicaid
120 residents (72.7%)
Private pay or other
29 residents (17.6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 3.2
52% better than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 5.5
51% better than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.1%
72% better than California average

California average: 11.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 4.9%
59% better than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 8.6%
24% better than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
17% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.5%
9% better than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
82% better than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.6%
62% better than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.3%
36% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.3%
42% worse than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with California average

California average: 98.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.2%
5% better than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
73% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.7%
In line with California average

California average: 93.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $74K
36% higher than California average

California average: $55K

Number of fines 2
15% fewer fines than California average

California average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
102% more payment denials than California average

California average: 0.5

Fines amount comparison
Fines amount comparison
This facility $74K
California average $55K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 16, 2024
$17K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 12, 2024
$58K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jan 12, 2024
75 days

Last updated: Jan 2026

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.