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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Manorcare Health Services-palm Desert, situated in the peaceful city of Palm Desert, CA, blends lively living with exceptional care. Offering independent living, skilled nursing, respite care, and rehabilitation, this community is dedicated to improving residents’ quality of life with compassionate, individualized support. The team conducts thorough assessments to tailor care to each resident’s specific needs, fostering a warm and supportive environment. Residents can choose from well-designed, comfortable apartments that provide both relaxation and personal space.
The community features top-tier amenities such as fitness centers and stretching classes to encourage wellness and an active lifestyle. Thoughtfully arranged social areas and engaging activities ensure that every day is filled with meaningful experiences and happiness. Every aspect of Manorcare Health Services-palm Desert is designed to inspire, uplift, and celebrate the joy of life.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 239th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 16m per day | ▼ 59% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 28m per day | ▲ 21% State avg: 1h 13m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 30m per day | ▼ 6% State avg: 2h 39m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 54m per day | ▼ 4% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 60% State avg: 30m per day · National avg: 29m per day |
Lower than the California average: 72.8%ManorCare Health Services-Palm Desert is legally operated by Blc Mirage Inn Lp, and administrated by John Spaun.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 12 | 16 | This facility has 25% fewer total visits than a typical California nursing home (12 vs. CA avg 16).↓ 25% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 6 | 13 | This facility has 54% fewer complaint visits than a typical California nursing home (6 vs. CA avg 13).↓ 54% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 2 | 7 | This facility has 71% fewer other visits than a typical California nursing home (2 vs. CA avg 7).↓ 71% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 6 | 10 | This facility has 40% fewer complaint investigations than a typical California nursing home (6 vs. CA avg 10).↓ 40% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Most inspections found no deficiencies, including the most recent annual inspection on August 30, 2024, which was fully compliant with all regulations. Several complaint investigations over the past few years alleged issues such as staff misconduct, pressure injuries, and response times, but all were unsubstantiated after thorough reviews. The facility consistently met infection control standards and maintained a safe, clean environment. No fines, enforcement actions, or severe deficiencies were reported in any of the available inspections. This record suggests stable compliance with regulatory requirements and no emerging patterns of concern.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Aug 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
62 of 121 citations resulted from standard inspections; 57 of 121 resulted from complaint investigations; and 2 of 121 came from combined inspections (standard and complaint).
100% better than California averageCalifornia average: 0.4
200% worse than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
2636264% better than California average
0% compared with California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,576 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 112 | 168 | 280 | 37,030 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 69 | 42 | 111 | 20,798 | 92 | 100% | 7.9 |
| Speech Language Pathologist | 6 | 0 | 6 | 2,747 | 91 | 99% | 7.6 |
| Registered Nurse | 9 | 2 | 11 | 2,538 | 92 | 100% | 8.2 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,811 | 92 | 100% | 7.5 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,677 | 87 | 95% | 7.2 |
| RN Director of Nursing | 3 | 0 | 3 | 1,210 | 76 | 83% | 7.5 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 1,086 | 77 | 84% | 7.9 |
| Physical Therapy Assistant | 2 | 0 | 2 | 1,077 | 79 | 86% | 8.2 |
| Qualified Social Worker | 2 | 0 | 2 | 995 | 66 | 72% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 991 | 64 | 70% | 8.1 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 760 | 87 | 95% | 6.8 |
| Qualified Activities Professional | 1 | 0 | 1 | 518 | 64 | 70% | 8.1 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 507 | 65 | 71% | 7.8 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
36% higher than California averageCalifornia average: $55K
15% fewer fines than California averageCalifornia average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
102% more payment denials than California averageCalifornia average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 16, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 12, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 12, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.2
52% better than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
5.5
51% better than California averageCalifornia average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
3.1%
72% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
4.9%
59% better than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.6%
24% better than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
17% worse than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
4.5%
9% better than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.2%
82% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
1.6%
62% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
4.3%
36% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
14.3%
42% worse than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.98
12% better than California averageCalifornia average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.92
21% worse than California averageCalifornia average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
5% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
73% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
In line with California averageCalifornia average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.8%
33% worse than California averageCalifornia average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
In line with California averageCalifornia average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
48% worse than California averageCalifornia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
44.2%
18% worse than California averageCalifornia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
49.5%
In line with California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
13% of new residents, usually for short-term rehab.
78% of new residents, often for short stays.
9% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
165Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for ManorCare Health Services-Palm Desert based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #97 / 347Payroll — State benchmarkedThis home is ranked 97th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total Residents: 178 Residents
Pets Allowed
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
3.2 miles from city center
Estimated distance in miles from Palm Desert's city center to ManorCare Health Services-Palm Desert's address, calculated via Google Maps.
Add your location
ManorCare Health Services-Palm Desert is located in Palm Desert, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Atria Hacienda |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Palm Desert | 266 | 33.5% | -60% | 4.91 | -36% | +16% | $0 | 31 | 2.6 | - | 92 | 75 | Monterey Palms Holding Company Gp LLC | $18.3M | $7.8M | 42.7% | 555403 | ||||
| ManorCare Health Services-Palm Desert |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Palm Desert | 145 | 76.6% | -10% | 3.71 | -71% | -12% | $74.4k | 121 | 3.3 | 3 | 164 | 19 | Blc Mirage Inn LP | $24.5M | $11.0M | 44.8% | 555339 |
The legal owner and operator of ManorCare Health Services-Palm Desert is Blc Mirage Inn Lp.
ManorCare Health Services-Palm Desert has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
ManorCare Health Services-Palm Desert's occupancy is 40%.
John Spaun is the administrator of ManorCare Health Services-Palm Desert.
ManorCare Health Services-Palm Desert has 145 beds.
ManorCare Health Services-Palm Desert is located at 74-350 Country Club Dr, Palm Desert, CA 92260, United States.
(760) 585-1168 will put you in contact with the team at ManorCare Health Services-Palm Desert.
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