Inspection Reports for
Masonic Care Community of New York

2150 Bleecker Street, Utica, NY, 13501

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 10.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

100% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

28 21 14 7 0
2019
2021
2022
2024
2025

Inspection Report

Abbreviated Survey
Census: 59 Deficiencies: 1 Date: Nov 12, 2025

Visit Reason
The abbreviated survey was conducted to assess the facility's compliance with safety and supervision requirements, specifically focusing on elopement risks and accident prevention for residents.

Findings
The facility failed to provide adequate supervision to prevent elopements for two residents, resulting in Immediate Jeopardy and Substandard Quality of Care. Resident #1 eloped twice undetected from the facility, and Resident #3 left the facility grounds on a motorized scooter without staff knowledge. The facility's policies and staff responses to door alarms and wander detection devices were inadequate.

Deficiencies (1)
F 0689: The facility failed to ensure adequate supervision to prevent accidents and elopements, resulting in Immediate Jeopardy to resident health or safety. Resident #1 eloped twice undetected, and Resident #3 left the facility grounds on a motorized scooter without staff awareness.
Report Facts
Residents affected: 59 Elopement incidents: 3 Staff education completion: 85

Employees mentioned
NameTitleContext
Registered Nurse Supervisor #3Registered Nurse SupervisorAssessed Resident #1 after elopement incidents and documented care
Licensed Practical Nurse #4Licensed Practical NurseWitnessed Resident #1 elopement and involved in search and care
Certified Nurse Aide #5Certified Nurse AideWitnessed alarm sounding and stairwell door open during Resident #1 elopement
Certified Nurse Aide #6Certified Nurse AideWitnessed alarm and stairwell door open, took accountability of unit residents
Certified Nurse Aide #19Certified Nurse AideInvolved in search for Resident #1 and turning off alarm
Registered Nurse Manager #16Registered Nurse ManagerProvided information on elopement risk screens and scooter use policies
Certified Nurse Aide #27Certified Nurse AideWitnessed Resident #3 leaving facility grounds on motorized scooter
Medical DirectorMedical DirectorProvided clinical assessment and commentary on incidents
AdministratorAdministratorProvided statements on staff expectations and facility policies

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 13 Date: May 17, 2024

Visit Reason
Complaint Survey with 7 Standard Health and 6 Life Safety Code citations, all Level 2 severity, corrected by July 15, 2024.

Findings
Complaint Survey with 7 Standard Health and 6 Life Safety Code citations, all Level 2 severity, corrected by July 15, 2024.

Deficiencies (13)
Bedrails
Develop/implement comprehensive care plan
Grievances
Infection prevention & control
Resident self-admin meds-clinically approp
Residents are free of significant med errors
Treatment/svcs to prevent/heal pressure ulcer
Hazardous areas - enclosure
Illumination of means of egress
Means of egress - general
Multiple occupancies - construction type
Sprinkler system - maintenance and testing
Stairways and smokeproof enclosures

Inspection Report

Annual Inspection
Deficiencies: 7 Date: May 17, 2024

Visit Reason
The survey was a recertification annual inspection conducted from 5/13/2024 to 5/17/2024 to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in multiple areas including medication self-administration, grievance process, comprehensive care planning, pressure ulcer care, bed rail safety, medication administration errors, and infection prevention and control.

Deficiencies (7)
F 0554: The facility failed to ensure residents #96 and #155 had physician orders and assessments for safe self-administration of medications, including eye drops and nasal sprays.
F 0585: The facility did not have an effective grievance process for residents, with 6 anonymous residents unaware of how to file grievances and no process for anonymous grievances.
F 0656: Resident #170's care plan lacked a comprehensive, person-centered plan addressing anticoagulant therapy despite documented use of apixaban.
F 0686: Resident #106 did not receive the ordered left heel float boot for pressure ulcer prevention until two weeks after the order, risking skin breakdown.
F 0700: Resident #40 was provided bed rails without documented assessment, informed consent, or physician orders, risking entrapment and injury.
F 0760: Resident #28 missed four consecutive doses of carbidopa-levodopa for Parkinson's Disease due to medication unavailability and lack of medical notification.
F 0880: Resident #15's urinary catheter drainage bag was observed resting on the bare floor without a protective barrier, increasing infection risk.
Report Facts
Residents affected: 2 Residents affected: 6 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Missed medication doses: 4 Date survey completed: May 17, 2024

Employees mentioned
NameTitleContext
Nurse Practitioner #16Nurse PractitionerNamed in medication self-administration assessment and interview
Registered Nurse Manager #15Nurse ManagerNamed in multiple interviews regarding care plans, medication administration, and wound care
Assistant Director of Nursing #2Assistant Director of NursingNamed in interviews regarding care plans and bed rail policies
Licensed Practical Nurse #14Licensed Practical NurseNamed in interviews regarding medication self-administration and wound care
Registered Nurse Supervisor #11Registered Nurse SupervisorNamed in medication administration and missed medication interviews
Certified Nurse Aide #12Certified Nurse AideNamed in interview regarding care plan knowledge
Registered Nurse Unit Manager #3Registered Nurse Unit ManagerNamed in interviews regarding bed rail use and medication administration
Physician #17PhysicianNamed in interview regarding missed medication notification
Director of Physical Therapy #4Director of Physical TherapyNamed in interview regarding bed rail assessments
Registered Nurse Infection PreventionistInfection PreventionistNamed in interview regarding catheter care and infection control

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Oct 14, 2022

Visit Reason
Complaint Survey with 1 Standard Health citation for reporting of alleged violations, Level 2 severity, corrected by November 21, 2022.

Findings
Complaint Survey with 1 Standard Health citation for reporting of alleged violations, Level 2 severity, corrected by November 21, 2022.

Deficiencies (1)
Reporting of alleged violations

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jul 18, 2022

Visit Reason
Covid-19 Survey with 1 Standard Health citation for reporting to national health safety network, Level 2 severity, not corrected as of report.

Findings
Covid-19 Survey with 1 Standard Health citation for reporting to national health safety network, Level 2 severity, not corrected as of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Jan 27, 2022

Visit Reason
Complaint Survey with 1 Standard Health citation for free of accident hazards/supervision/devices, Level 2 severity, corrected by March 11, 2022.

Findings
Complaint Survey with 1 Standard Health citation for free of accident hazards/supervision/devices, Level 2 severity, corrected by March 11, 2022.

Deficiencies (1)
Free of accident hazards/supervision/devices

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 17 Date: Dec 7, 2021

Visit Reason
Complaint Survey with 9 Standard Health and 8 Life Safety Code citations, mostly Level 2 severity, corrected by February 4, 2022.

Findings
Complaint Survey with 9 Standard Health and 8 Life Safety Code citations, mostly Level 2 severity, corrected by February 4, 2022.

Deficiencies (17)
Develop/implement comprehensive care plan
Drinks avail to meet needs/prefs/hydration
Food procurement,store/prepare/serve-sanitary
Free of accident hazards/supervision/devices
Infection control
Label/store drugs and biologicals
Posted nurse staffing information
Residents are free of significant med errors
Safe/clean/comfortable/homelike environment
Electrical equipment - power cords and extens
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Elevators
Emergency lighting
Fire alarm system - testing and maintenance
Subdivision of building spaces - smoke barrie
Vertical openings - enclosure

Inspection Report

Annual Inspection
Deficiencies: 9 Date: Dec 7, 2021

Visit Reason
The survey was a recertification and abbreviated survey conducted from 12/1/21 to 12/7/21 to assess compliance with regulatory requirements for nursing home operations and resident care.

Findings
The facility was found deficient in multiple areas including environmental safety hazards such as damaged flooring and unlabeled or expired medications, failure to follow care plans for mechanical lift sling sizes, inadequate investigation of a fall incident, failure to post daily resident census and staffing information timely, medication administration errors related to blood pressure monitoring, failure to provide residents with hot beverages as per meal tickets, and improper food storage with undated and unlabeled food items in refrigerators.

Deficiencies (9)
F 0584: The facility failed to provide a safe environment with damaged flooring posing tripping hazards on Buffalo and Amherst units and failed to maintain cleanliness of resident equipment, evidenced by a soiled Broda chair for Resident #88.
F 0656: The facility failed to develop and implement a comprehensive care plan with measurable objectives for Resident #187, who was transferred using a mechanical lift with an incorrect sling size.
F 0689: The facility failed to ensure accident hazards were minimized and adequate supervision provided, as Resident #164 fell from a mechanical lift and the investigation was incomplete regarding sling size and condition.
F 0732: The facility failed to post the most current daily resident census and nurse staffing information timely and consistently for 5 of 5 days reviewed.
F 0760: The facility failed to ensure Resident #240's blood pressure was obtained prior to administration of midodrine per physician ordered parameters.
F 0761: The facility failed to ensure all drugs and biologicals were labeled with appropriate accessory and cautionary instructions and expiration dates, including unlabeled insulin pens and expired medications on medication carts.
F 0761 (continued): The facility failed to ensure consistent weekly and quarterly checks for expired medications and proper labeling of opened insulin vials.
F 0807: The facility failed to ensure residents on the Saranac Unit received hot beverages or equivalent substitutions as documented on their meal tickets for 7 of 16 residents reviewed.
F 0812: The facility failed to store, prepare, distribute, and serve food in accordance with professional standards, evidenced by dented cans in the main kitchen and undated/unlabeled food items in unit refrigerators.
Report Facts
Residents affected: 7 Residents affected: 1 Residents affected: 1 Residents affected: 1 Dented cans: 2 Medication administration dates missing: 9

Employees mentioned
NameTitleContext
CNA #12Certified Nurse AideNamed in finding regarding failure to clean soiled Broda chair
LPN #10Licensed Practical NurseNamed in finding regarding failure to clean soiled Broda chair
RN Unit Manager #15Registered Nurse Unit ManagerNamed in finding regarding responsibility for cleaning resident chairs
Director of Plant OperationsInterviewed regarding damaged flooring and tripping hazards
CNAs #34 and #35Certified Nurse AidesNamed in finding regarding use of incorrect sling size for Resident #187
LPN #38Licensed Practical NurseInterviewed regarding sling size responsibility
RN Unit Manager #9Registered Nurse Unit ManagerInterviewed regarding sling size responsibility
Assistant Director of Nursing (ADON)Interviewed regarding sling size responsibility
Director of Physical TherapyInterviewed regarding sling size responsibility
RN Supervisor #3Registered Nurse SupervisorNamed in investigation of Resident #164 fall from mechanical lift
CNA #33Certified Nurse AideNamed in investigation of Resident #164 fall from mechanical lift
CNA #34Certified Nurse AideNamed in investigation of Resident #164 fall from mechanical lift
LPN #31Licensed Practical NurseNamed in incident report for Resident #164 fall
LPN #5Licensed Practical NurseInterviewed regarding medication administration and blood pressure monitoring
RN Unit Manager #3Registered Nurse Unit ManagerInterviewed regarding medication administration and blood pressure monitoring
Medical DirectorInterviewed regarding medication administration and blood pressure monitoring
Director of Nursing (DON)Interviewed regarding multiple findings including medication administration and expired medications
LPN #14Licensed Practical NurseInterviewed regarding expired medications and labeling
RN Unit Manager #13Registered Nurse Unit ManagerInterviewed regarding expired medications and labeling
Food Service DirectorInterviewed regarding food storage and meal service
RA #16Residence AideInterviewed regarding failure to provide hot beverages
RA #17Residence AideInterviewed regarding failure to provide hot beverages
Diet Technician #18Interviewed regarding meal service and hydration
Registered Dietitian (RD) #20Interviewed regarding meal service and hydration
Clinical Nutrition Manager RD #1Interviewed regarding meal service and hydration
RA #23Residence AideInterviewed regarding checking for undated/outdated food in refrigerators
RA #24Residence AideInterviewed regarding checking for undated/outdated food in refrigerators
RN #7Registered NurseInterviewed regarding undated food in unit refrigerator

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: May 31, 2019

Visit Reason
The visit was a recertification and abbreviated survey to evaluate compliance with professional standards of practice, specifically reviewing treatment and care for Resident #406 with a change in condition related to diabetes management.

Findings
The facility failed to provide appropriate treatment and care for Resident #406 by not timely addressing his diabetic status upon admission. The resident's glucose levels were not monitored as ordered, and insulin orders were delayed or omitted.

Deficiencies (1)
F 0684: The facility did not ensure treatment and care was provided according to professional standards for Resident #406 with insulin-dependent diabetes. Glucose levels were inadequately monitored and insulin orders were delayed or missing after admission.
Report Facts
Glucose level: 211 Date of hospital discharge medication reconciliation: Jan 10, 2019

Employees mentioned
NameTitleContext
RN #3Registered NurseCompleted nursing progress note on 1/13/2019 documenting new glucose and insulin orders
RN #2Unit ManagerInterviewed regarding admission orders and medication input process

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