Inspection Reports for
Meadowbrook Healthcare

154 Prospect Avenue, Plattsburgh, NY, 12901

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 11.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

131% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

36 27 18 9 0
2019
2021
2022
2024

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Oct 25, 2024

Visit Reason
The inspection was a recertification and abbreviated survey to assess compliance with regulatory requirements for nursing home care.

Findings
The facility was found deficient in developing and implementing comprehensive person-centered care plans, providing appropriate pressure ulcer care, maintaining adequate nursing staffing levels, and ensuring proper pharmaceutical services including controlled substance license renewal and destruction procedures.

Deficiencies (4)
F 0656: The facility did not ensure care plans included measurable objectives and timeframes for 5 residents, resulting in inadequate fall prevention and dementia care interventions.
F 0686: The facility failed to provide appropriate pressure ulcer care for Resident #50, including incomplete assessments, missed treatments, and lack of measurable care plan objectives.
F 0725: The facility did not maintain minimum staffing levels of Certified Nurse Aides on multiple shifts from 10/05/2024 to 10/20/2024, impacting resident care and safety.
F 0755: The facility did not ensure proper pharmaceutical services, specifically failing to renew the controlled substance license timely and properly document destruction of narcotics.
Report Facts
Residents reviewed for care plans: 44 Residents affected by care plan deficiencies: 5 Residents reviewed for pressure ulcer care: 44 Residents affected by pressure ulcer care deficiency: 1 Resident census: 233 Resident census: 239 Certified Nurse Aide staffing: 3 Certified Nurse Aide staffing: 3 Certified Nurse Aide staffing: 2

Employees mentioned
NameTitleContext
Director of Nursing #1Director of NursingNamed in relation to care plan deficiencies and pharmaceutical license renewal issue
Registered Nurse #3Registered NurseNamed in relation to pressure ulcer care and staffing interviews
Certified Nurse Aide #6Certified Nurse AideNamed in relation to improper transfer causing injury to Resident #139
Physician Assistant #1Physician AssistantNamed in relation to wound care assessments
Physician #1PhysicianNamed in relation to wound care and treatment orders

Inspection Report

Annual Inspection
Deficiencies: 13 Date: Oct 25, 2024

Visit Reason
Recertification and abbreviated survey to assess compliance with state and federal regulations for nursing home care.

Findings
The facility was found deficient in multiple areas including resident notification of condition changes, use of physical restraints, comprehensive care planning, activity provision, pressure ulcer care, respiratory care, nursing staffing levels, medication management, medication labeling and storage, food safety, and infection control practices.

Deficiencies (13)
F 0580: The facility failed to notify resident representatives and physicians timely of changes in condition for 3 residents, including falls and medication changes.
F 0604: Resident #198 was restrained with a seat belt and alarms without proper consent, monitoring, or adherence to orders, causing distress and potential harm.
F 0656: The facility did not develop or implement comprehensive, measurable care plans for 5 residents, including failure to update plans after incidents or changes.
F 0657: Care plans for 4 residents were not reviewed or revised after assessments or changes in condition, including psychiatric consults and wandering interventions.
F 0679: Residents #104 and #119 did not consistently attend meaningful activities tailored to their needs, limiting their quality of life.
F 0686: Resident #50's pressure ulcers were not properly assessed, treated, or documented, and treatments were inconsistently administered.
F 0695: Resident #9 received oxygen without a physician order; Resident #122 had oxygen delivered by unlicensed personnel.
F 0725: Facility failed to maintain minimum certified nurse aide staffing levels on multiple units and shifts from 10/05/2024 to 10/20/2024.
F 0755: Facility failed to maintain a valid controlled substance license and destroyed narcotics without approval, but corrected the issue.
F 0759: Medication error rate was 38.24% during observed medication passes, including late administration and undocumented medication modifications.
F 0761: Medications and biologicals were not properly labeled with open or expiration dates; medication carts were left unattended and unlocked.
F 0812: Food service areas including main kitchen and resident kitchenettes were unclean with food debris, soiled refrigerators, and damaged equipment.
F 0880: Staff did not consistently follow infection control practices for COVID isolation, including improper use and removal of personal protective equipment.
Report Facts
Medication error rate: 38.24 Certified Nurse Aide staffing shortfall: 1 Resident census: 233 Resident census: 239

Employees mentioned
NameTitleContext
Registered Nurse #1NurseAdministered IV infusion with gravity for Resident #68; medication pass observation.
Director of Nursing #1Director of NursingInterviewed regarding multiple deficiencies including staffing, medication, infection control.
Nurse Educator #1Nurse EducatorInterviewed regarding medication administration training and competencies.
Certified Nurse Aide #1Certified Nurse AideObserved delivering oxygen and interviewed about oxygen delivery practices.
Licensed Practical Nurse #1Licensed Practical NurseObserved medication pass and insulin administration; interviewed about medication practices.
Director of Food Services #1Director of Food ServicesInterviewed regarding cleaning of kitchenettes and food safety.
Director of Housekeeping #1Director of HousekeepingInterviewed regarding cleaning responsibilities for kitchenettes.
Registered Nurse #3Nurse ManagerInterviewed regarding wound care and dialysis documentation.

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 18 Date: Oct 25, 2024

Visit Reason
Complaint Survey with 15 health and 3 life safety code citations, mostly Level 2 severity, addressing quality of care and life safety deficiencies, many corrected by December 2024.

Findings
Complaint Survey with 15 health and 3 life safety code citations, mostly Level 2 severity, addressing quality of care and life safety deficiencies, many corrected by December 2024.

Deficiencies (18)
Activities meet interest/needs each resident
Care plan timing and revision
Develop/implement comprehensive care plan
Dialysis
Food procurement,store/prepare/serve-sanitary
Free of medication error rts 5 prcnt or more
Infection control
Infection prevention & control
Label/store drugs and biologicals
Notify of changes (injury/decline/room, etc. )
Pharmacy srvcs/procedures/pharmacist/records
Respiratory/tracheostomy care and suctioning
Right to be free from physical restraints
Sufficient nursing staff
Treatment/svcs to prevent/heal pressure ulcer
Electrical systems - essential electric syste
Subdivision of building spaces - smoke barrie
Vertical openings - enclosure

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Mar 28, 2022

Visit Reason
Covid-19 Survey with one Level 2 standard health citation for reporting to national health safety network, widespread scope, not corrected at time of report.

Findings
Covid-19 Survey with one Level 2 standard health citation for reporting to national health safety network, widespread scope, not corrected at time of report.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Deficiencies: 0 Date: Jul 30, 2021

Visit Reason
The document is a statement of deficiencies and plan of correction related to a regulatory survey of Meadowbrook Healthcare.

Findings
No health deficiencies were found during the survey.

Inspection Report

Annual Inspection
Deficiencies: 11 Date: Feb 28, 2019

Visit Reason
Recertification survey and abbreviated survey to assess compliance with federal and state regulations for nursing home operations and resident care.

Findings
The facility had multiple deficiencies including failure to maintain resident dignity during meals, inadequate notification of hospital transfers and bed hold policies, incomplete comprehensive care plans, insufficient activity programming, lack of vision care plans, unsecured medications, extended meal intervals without resident agreement, lack of policy on food brought by visitors, missing carbon monoxide detectors, and lapses in infection control practices.

Deficiencies (11)
F 0550: The facility did not ensure residents were treated with dignity during meals, including moving residents during meals, inconsistent meal service timing, and medication administration while residents were eating.
F 0623: The facility failed to provide timely written notification of hospital transfers/discharges and reasons to residents or their representatives for 4 of 5 residents reviewed.
F 0625: The facility did not provide written notice of bed hold policies to residents or their representatives for 4 of 5 residents reviewed for hospitalization.
F 0656: The facility failed to develop and implement comprehensive care plans addressing medical, nursing, mental, and psychosocial needs for 9 of 16 residents reviewed.
F 0679: The facility did not provide ongoing activities meeting residents' preferences and needs for 2 of 4 residents reviewed, with limited engagement and inadequate staffing.
F 0685: The facility did not assist a resident in gaining access to vision services or provide a care plan for vision impairment, resulting in missing glasses and impaired reading ability.
F 0689: The facility failed to ensure a nursing home area was free from accident hazards by leaving medications unsecured and unattended at a resident's bedside.
F 0809: The facility did not ensure meals and snacks were served in accordance with resident needs and preferences, with an extended interval of over 14 hours between evening and breakfast meals without resident group agreement.
F 0813: The facility lacked a policy and education for families and visitors on safe preparation, handling, and storage of foods brought in for residents.
F 0836: The facility was not licensed and did not operate in compliance with applicable laws by failing to provide carbon monoxide detection near fuel burning appliances in the main kitchen.
F 0880: The facility failed to maintain an infection prevention and control program by not implementing droplet precautions for a resident with RSV and lapses in infection control during a dressing change.
Report Facts
Residents reviewed for hospitalization notification: 5 Residents reviewed for comprehensive care plans: 16 Residents reviewed for activities: 4 Residents reviewed for vision care: 5 Medication count administered at 8:00 AM: 12 Meal interval hours: 14.5

Employees mentioned
NameTitleContext
LPN #9Licensed Practical NurseNamed in medication administration during meals finding
RN #14Registered NurseNamed in meal service timing finding
CNA #3Certified Nursing AssistantNamed in dining room crowding and resident movement finding
CNA #16Certified Nursing AssistantNamed in dining room crowding and resident movement finding
CNA #4Certified Nursing AssistantNamed in meal service timing and resident agitation finding
RN #6Supervising Registered NurseNamed in dining room crowding and meal service timing findings
Director of Social Work (SW) #2Director of Social WorkNamed in hospital transfer notification and bed hold policy findings
Registered Nurse #12Registered NurseNamed in comprehensive care plan development finding
Director of Nursing (DON)Director of NursingNamed in comprehensive care plan and vision care findings
CNA #1Certified Nursing AssistantNamed in communication deficit finding
LPN #4Licensed Practical NurseNamed in medication left unsecured finding
Director of EngineeringDirector of EngineeringNamed in carbon monoxide detection finding
RN #3Registered Nurse / Infection Control Nurse / Assistant Director of NursingNamed in infection control and droplet precautions finding

Inspection Report

Capacity: 60 Deficiencies: 0

Visit Reason
One inspection resulted in no citations.

Findings
One inspection resulted in no citations.

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