Inspection Reports for
Meadows Living Center at Country Meadows of Bethlehem

4005 GREEN POND ROAD,, BETHLEHEM, PA, 18020

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35 Reports

2016–2025

Inspection Report — Nov 14, 2025

Renewal
Date: Nov 14, 2025

Visit Reason
The inspection was a full, unannounced renewal inspection conducted to review the facility's compliance with licensing requirements.

Findings
The inspection identified multiple deficiencies including unsecured resident equipment, unsanitary conditions, missing emergency phone postings, lack of emergency water supply, obstructed egress routes, and improper medication storage. The facility submitted and implemented plans of correction for all deficiencies.

Citations (6)
81b Resident Personal Equipment: Resident #3’s bed enabler was not securely fastened to the bed frame and was held only by the mattress weight.
85a Sanitary Conditions: Staff member A failed to sanitize hands between administering medications, and resident #3’s bedroom chair and bed enabler were found with stains and creamlike substances.
91 Telephone Numbers: Emergency contact phone numbers were not posted on the landline phone in resident #4’s room.
107c Food/Water 3 Day Supply: The facility had zero gallons of emergency drinking water on-site despite requiring 93 gallons for 31 residents.
121a Unobstructed Egress: The fire exit door and Memory Care courtyard fence required excessive force to open, preventing immediate egress.
183e Storing Medications: Medication cart contained expired eye drop bottles for residents #1, #2, and #3 beyond manufacturer recommended usage periods.
Report Facts
Residents served: 31 Emergency water required (gallons): 93 Emergency water on-site (gallons): 0

Inspection Report — Sep 23, 2025

Follow-Up
Date: Sep 23, 2025

Visit Reason
The inspection was a partial, unannounced follow-up visit conducted due to an incident at the facility, specifically to review the submitted plan of correction.

Findings
The facility was found to have fully implemented the submitted plan of correction related to an abuse incident involving staff verbally and physically antagonizing residents. The coworkers involved were removed and terminated, residents were assessed with no injuries found, and additional monitoring and training measures were put in place.

Citations (1)
Staff person B verbally antagonized and physically poked a resident, including twisting the resident's favorite stuffed cat's neck, constituting abuse.
Report Facts
Total Daily Staff: 62 Waking Staff: 47 Residents Served: 31 Current Residents in Hospice: 1 Residents Are 60 Years of Age or Older: 31 Residents Have Mobility Need: 31

Inspection Report — Nov 7, 2024

Renewal
Date: Nov 7, 2024

Visit Reason
The inspection was an unannounced full renewal inspection combined with an incident review conducted on 11/07/2024.

Findings
The facility was found to have multiple deficiencies related to resident personal equipment, unobstructed egress, fire drill compliance, key-locking devices, and support plan revisions. The submitted plan of correction was fully implemented as of the follow-up review.

Citations (8)
The bedside mobility device attached to the bed in resident room was not firmly attached to the bed and easily moved posing a possible risk of injury to the resident.
Licensing Representative observed an outstretched hose lying behind the exit door that leads to the courtyard gazebo area, preventing the door from fully opening.
The home did not conduct a fire drill in May 2024 and in August 2024.
Review of the home’s fire drill logs indicated a supervised fire drill was conducted but the log did not indicate the time of day the drill was held, the amount of time to evacuate, exit routes used, number of residents in the home, number of residents evacuated, and the number of staff participating.
The home conducted a sleeping hour drill late, one month past the 6 month required time frame.
The courtyard gate located near the gazebo in the homes fenced in yard did not open when the posted code was entered. The code posted on the gate located between the memory care courtyard and the skilled nursing building did not open when the posted code was entered.
Resident Assessment and Support Plan (RASP) did not indicate the following behavioral and cognitive needs: aggression, communication of needs and short term memory. The resident’s RASP does not indicate the resident had an unwitnessed fall in their bathroom. Resident was sent to hospital for evaluation and was admitted with a maxillary fracture and laceration of the head.
Resident’s RASP did not reflect the following information: specific need for a bed cane, intended use, risks associated with the device, resident’s ability to use the device safely, identification of the specific device to be used, and if a cover is required to meet FDA guidelines.
Report Facts
Total Daily Staff: 56 Waking Staff: 42 Residents Served: 28 Current Residents in Hospice: 9 Residents with Mobility Need: 28 Residents 60 Years or Older: 28

Inspection Report — Jul 9, 2024

Follow-Up
Date: Jul 9, 2024

Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by an incident to verify the implementation of a previously submitted plan of correction.

Findings
The submitted plan of correction was determined to be fully implemented, with continued compliance required. The inspection focused on the correction of a violation related to locking poisonous materials.

Citations (1)
Resident was able to access the laundry room and partially ingest a laundry detergent pod due to a faulty auto-lock on the laundry room door.
Report Facts
Total Daily Staff: 54 Waking Staff: 41 Residents Served: 27 Current Hospice Residents: 4

Inspection Report — Dec 5, 2023

Plan of Correction
Date: Dec 5, 2023

Visit Reason
The inspection was conducted as a full, unannounced visit for renewal and complaint reasons, with follow-up reviews and plan of correction submissions.

Findings
The facility was found to have multiple deficiencies including expired batteries in a carbon monoxide detector, improper storage of poisonous materials, obstructed egress door, inaccurate fire drill records, incomplete medical evaluations, improperly labeled medications, and incomplete preadmission screening documentation. All deficiencies had plans of correction accepted and were implemented or scheduled for implementation.

Citations (7)
The batteries in the Carbon monoxide detector on the wall across from the Co-Worker Lounge expired in October 2022.
A 24 oz. spray bottle containing Peroxide Multi Surface Disinfectant was noted in an unlocked cabinet under the sink in the kitchenette area.
The Exit door located in the stairwell near Resident Room 14 was sticking and required force to open it.
The home conducted a sleeping hour fire drill on 10/12/23 with documentation errors regarding staff participation.
The DME for Resident #1 and Resident #2 lacked information on self-administration of medications and body positioning needs.
The MAR for Resident #5 did not include instructions to hold medication if systolic blood pressure is less than 120 on the pharmacy blister pack.
The Preadmission Screening for Resident #2 and Resident #3 lacked required information regarding safety from poisonous materials and documentation of screener's title and admitting home.
Report Facts
Residents Served: 29 Staffing Hours: 60 Waking Staff: 45 Fire Drill Staff Participation: 5

Inspection Report — Oct 20, 2023

Date: Oct 20, 2023

Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing, with an unannounced partial inspection due to an incident.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Residents Served: 32 Resident Support Staff: 32 Total Daily Staff: 96 Waking Staff: 72 Current Hospice Residents: 1

Inspection Report — Dec 6, 2022

Renewal
Date: Dec 6, 2022

Visit Reason
The inspection was conducted as a renewal visit to review the facility's compliance with licensing requirements.

Findings
The submitted plan of correction was found to be fully implemented. Deficiencies were identified related to medication storage, discontinued medications, and record entries legibility, all of which were addressed with corrective actions and staff education.

Citations (3)
Resident #1’s medication was not labeled with the date it was opened for use, which is required for proper disposal within 30 days.
An expired inhaler for Resident #1 was still in use at the time of the medication cart audit and was not disposed of properly.
Correction fluid was used on the contract for Resident #3, which is against facility policy requiring permanent, legible, dated, and signed entries.
Report Facts
Residents Served: 28 Current Residents in Hospice: 5 Total Daily Staff: 56 Waking Staff: 42

Inspection Report — Jul 18, 2022

Date: Jul 18, 2022

Visit Reason
The inspection was a partial, unannounced licensing inspection conducted due to an incident at the facility.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Report Facts
Resident Support Staff: 35 Total Daily Staff: 105 Waking Staff: 79 Residents Served: 35 Current Residents in Hospice: 5 Residents with Mobility Need: 35 Residents 60 Years of Age or Older: 35

Inspection Report — Mar 1, 2022

Renewal
Date: Mar 1, 2022

Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on 03/01/2022.

Findings
No regulatory citations or deficiencies were identified as a result of this inspection.

Inspection Report — Dec 23, 2021

Renewal
Date: Dec 23, 2021

Visit Reason
The inspection was conducted as part of licensing inspections by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on multiple dates in December 2021.

Findings
No regulatory citations were identified as a result of this inspection.

Inspection Report — Sep 15, 2021

Renewal
Date: Sep 15, 2021

Visit Reason
The inspection was a renewal visit conducted on 09/15/2021 and 09/16/2021 to review the facility's compliance with licensing requirements.

Findings
The submitted plan of correction was found to be fully implemented. Deficiencies were noted related to posting of license documents, staffing levels during night shifts, expired medications, unlabeled OTC medications, and calibration of medical equipment, all of which were corrected promptly with staff retraining documented.

Citations (5)
The home's last Violation report, dated 1/29/21, was not posted in a conspicuous and public place in the home.
On 8/1/21 and 8/5/21 one staff person was scheduled to work from 11pm to 7am, which was insufficient to assist all residents in an emergency.
Resident 2 had prescription medications that expired on 9/10/21 and 9/15/21 that were not discarded timely.
A bottle of OTC medication belonging to resident 1 was not labeled with the resident's name.
Resident #1 glucometer was not calibrated to the correct date and time.
Report Facts
Residents Served: 30 Residents with Mobility Need: 30 Residents Assisted by Two Staff: 4 Total Daily Staff: 60 Waking Staff: 45

Inspection Report — Jul 23, 2021

Renewal
Date: Jul 23, 2021

Visit Reason
The inspection was conducted as part of the Pennsylvania Department of Human Services, Bureau of Human Service Licensing licensing inspections on 07/23/2021 and 07/30/2021 for Meadows Living Center at Country Meadows of Bethlehem.

Findings
No regulatory citations were identified as a result of this inspection.

Inspection Report — Jan 29, 2021

Follow-Up
Date: Jan 29, 2021

Visit Reason
The visit was a follow-up review conducted on 01/29/2021 to determine if the submitted plan of correction for Meadows Living Center at Country Meadows of Bethlehem was fully implemented.

Findings
The plan of correction was found to be fully implemented. The report details deficiencies related to resident supervision and support plan accessibility, specifically concerning Resident #1's fall risk and hospice care, with corrective actions accepted and implemented.

Citations (3)
Resident #1 was not adequately supervised to prevent falls, as the resident was observed walking without a walker despite frequent reminders and a history of falls.
Resident #1's support plan was not accessible to staff during the site visit, missing updated information regarding hospice services and fall history.
Resident #1's support plan was not revised timely to reflect the increase in falls and hospice services.
Report Facts
Residents Served: 32 Total Daily Staff: 64 Waking Staff: 48 Current Resident Count in Hospice: 2

Inspection Report — Jan 25, 2021

Complaint Investigation
Date: Jan 25, 2021

Visit Reason
The inspection was conducted as a partial, unannounced incident investigation following an altercation between two residents resulting in injury and death.

Complaint Details
The visit was complaint-related due to an incident on 12/10/20 where resident #1 pushed resident #2 causing a femoral neck fracture leading to resident #2's death. This was a repeat violation from 9/18/20. The Department of Human Services and local authorities were notified. Staff received retraining on abuse and neglect.
Findings
The investigation found a repeat violation of abuse where resident #1 pushed resident #2 causing a fatal femoral neck fracture. Additionally, the support plan for resident #2 was incomplete regarding behavioral and cognitive needs. Plans of correction were accepted and implemented.

Citations (2)
A resident may not be neglected, intimidated, physically or verbally abused, mistreated, subjected to corporal punishment or disciplined in any way. Repeat violation involving resident altercation causing fatal injury.
The support plan must identify the resident’s physical, medical, social, cognitive and safety needs. The support plan for resident #2 was incomplete in behavioral and cognitive needs section.
Report Facts
Residents Served: 32 Current Hospice Residents: 2 Staffing Hours - Total Daily Staff: 64 Staffing Hours - Waking Staff: 48

Employees mentioned
NameTitleContext
Michele MoskalczykHuman Services Licensing SupervisorSigned the letter confirming plan of correction implementation

Inspection Report — Jan 14, 2021

Complaint Investigation
Date: Jan 14, 2021

Visit Reason
The inspection was conducted as a partial, unannounced visit triggered by a complaint and incident involving a resident ingesting laundry detergent.

Complaint Details
The visit was complaint-related due to an incident where Resident 1 ingested laundry detergent from an unlocked area. Resident 1 was not assessed to safely avoid poisonous materials. The plan of correction was accepted and fully implemented.
Findings
The facility was found to have a violation related to unsafe storage of poisonous materials, specifically an incident where a resident in a secured dementia unit ingested laundry detergent kept in an unlocked area. The submitted plan of correction was fully implemented and compliance was maintained.

Citations (1)
Poisonous materials were kept unlocked and accessible, leading to a resident ingesting laundry detergent.
Report Facts
Current Hospice Residents: 2 Total Daily Staff: 68 Waking Staff: 51

Inspection Report — Jan 12, 2021

Renewal
Date: Jan 12, 2021

Visit Reason
The inspection was conducted as part of licensing inspections on 01/12/2021, 01/20/2021, and 01/22/2021 for Meadows Living Center at Country Meadows of Bethlehem.

Findings
No regulatory citations were identified as a result of these licensing inspections.

Inspection Report — Dec 2, 2020

Routine
Date: Dec 2, 2020

Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on 11/25/2020 and 12/02/2020.

Findings
No regulatory citations were identified as a result of this inspection.

Inspection Report — Sep 18, 2020

Follow-Up
Date: Sep 18, 2020

Visit Reason
The inspection was a partial, unannounced follow-up visit conducted due to an incident involving resident altercation and abuse allegations.

Findings
The facility was found to have fully implemented the submitted plan of correction related to a resident altercation resulting in injury. Staff received retraining on managing resident behaviors and abuse prevention, and the responsible employee was terminated.

Citations (1)
42b - Abuse: On 9/14/20, resident #1 pushed resident #2 causing a fall and vertebral compression fracture. Resident #1 was removed and issued a 30-day notice. Staff were retrained on redirecting techniques and managing resident behaviors.
Report Facts
Residents Served: 32 Total Daily Staff: 64 Waking Staff: 48

Employees mentioned
NameTitleContext
Amy DelucaLead InspectorConducted the on-site inspection on 09/18/2020
Michele MoskalczykHuman Services Licensing SupervisorReviewed plan of correction and document submissions
Melissa ClementoniAdministratorFacility administrator involved in incident reporting and staff suspension

Notice — Sep 9, 2020

Date: Sep 9, 2020

Visit Reason
This document serves as a license renewal notification and certificate of compliance for Meadows Living Center at Country Meadows of Bethlehem, confirming the facility's authorized capacity and informing about the upcoming annual inspection required within twelve months.

Findings
The Department has issued a regular license in response to the renewal application and advises that an onsite inspection will be conducted within the next twelve months to ensure compliance with applicable regulations.

Inspection Report — Apr 15, 2020

Renewal
Date: Apr 15, 2020

Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing.

Findings
No regulatory citations were identified as a result of this inspection.

Inspection Report — Mar 26, 2020

Complaint Investigation
Date: Mar 26, 2020

Visit Reason
The inspection was conducted as a result of an incident complaint involving the use of pressure on a resident by a home health agency aide.

Complaint Details
The visit was complaint-related due to an incident involving a home health agency aide applying pressure to a resident. The agency aide was removed and not permitted back on campus. The resident was assessed with no injuries found.
Findings
The investigation found that a home health agency aide used pressure on a resident's shoulders to push the resident into a chair. The facility staff intervened immediately, preventing harm, and the agency aide was removed from the premises.

Citations (1)
Regulation 2600.202 prohibits seclusion, aversive conditioning, pressure point techniques, chemical and mechanical restraints, and manual restraints. A home health agency aide was witnessed using pressure on resident #1's shoulders to push the resident into her chair.
Report Facts
Residents Served: 38 Current Hospice Residents: 1 Total Daily Staff: 76 Waking Staff: 57

Inspection Report — Jul 9, 2019

Annual Inspection
Date: Jul 9, 2019

Visit Reason
The Department’s Bureau of Human Services Licensing conducted an annual inspection of the facility to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes.

Findings
The facility was found to be in compliance with applicable regulations, and a regular license was issued.

Inspection Report — Jun 27, 2019

Renewal
Date: Jun 27, 2019

Visit Reason
The document is a renewal notification and license issuance for Meadows Living Center at Country Meadows of Bethlehem. The Department will conduct an onsite inspection within the next twelve months as part of the annual inspection requirement.

Findings
No inspection findings are reported in this document. It serves as a license renewal confirmation and notification of future inspection requirements.

Report Facts

Inspection Report — Oct 29, 2018

Renewal
Date: Oct 29, 2018

Visit Reason
The document is a renewal application and license issuance for Meadows Living Center at Country Meadows of Bethlehem to operate as a Personal Care Home. The Department will conduct an onsite inspection within the next twelve months as required by regulation.

Findings
No inspection findings are reported in this document. It serves as a license renewal notification and outlines the requirement for a future annual inspection.

Report Facts

Notice — Oct 11, 2018

Date: Oct 11, 2018

Visit Reason
The document serves as a Certificate of Compliance for Meadows Living Center at Country Meadows of Bethlehem and a letter explaining the rescission of a previously issued consolidated certificate and reinstatement of separate certificates for multiple personal care home licenses.

Findings
The Certificate of Compliance was issued in error as the personal care homes operate independently with separate capacities and services. The consolidated certificate is rescinded and previous separate certificates are reinstated with unchanged expiration dates.

Report Facts
License Number: 237880

Employees mentioned
NameTitleContext
Jacqueline L. RoweDirectorSigned the letter regarding the Certificate of Compliance.

Inspection Report — Sep 11, 2018

Renewal
Date: Sep 11, 2018

Visit Reason
The inspection was conducted as a renewal inspection of Meadows Living Center at Country Meadows of Bethlehem to assess compliance with 55 Pa. Code Ch. 2600 relating to Personal Care Homes.

Findings
Violations were found related to staff training requirements and fire extinguisher maintenance. The facility submitted plans of correction addressing medication self-administration training and fire extinguisher inspection delays.

Citations (2)
Regulation 55 Pa.Code §2600 2600.66(b) requires a staff training plan including medication self-administration training for all direct care staff. The 2018 training plan did not include this required training.
Regulation 55 Pa.Code §2600 2600.131(i) requires annual inspection and approval of fire extinguishers by a fire safety expert. Fire extinguishers in buildings #2, #3, #4, units 1 & 2 had an expiration date of August 20, 2018, beyond the allowable timeframe.
Report Facts
Number of Residents Served: 39 Number of Current Hospice Residents: 2 Total Daily Staff: 78 Waking Staff: 59

Employees mentioned
NameTitleContext
Melissa ClementoniAdministratorNamed as facility administrator on page 2.
Diana PonterioSr. VP of Ops / Regulatory ComplianceSigned plan of correction documents on pages 3 and 4.
Anne O'HaireDepartment representative conducting inspection on pages 2 and 3.
Amy DelucaDepartment representative conducting inspection on pages 2 and 3.
Vanessa MendezDepartment representative conducting inspection on pages 2 and 3.

Notice — Aug 15, 2018

Date: Aug 15, 2018

Visit Reason
Notification that the facility with license number 237880 is no longer operated by Country Meadows of Northampton Associates LP as a personal care home at this location due to consolidation with license number 219300.

Findings
The letter confirms the consolidation of the facility's license and cessation of operation under the specified license number.

Employees mentioned
NameTitleContext
Jacqueline L. RoweDirectorSigned the notification letter regarding license consolidation.

Notice — Jun 22, 2018

Date: Jun 22, 2018

Visit Reason
The document serves as a renewal notification and license issuance for Meadows Living Center at Country Meadows of Bethlehem to operate as a Personal Care Home. It also informs about the requirement for an annual onsite inspection within the next twelve months.

Findings
No inspection findings are reported in this document. It is a license renewal and compliance certificate issuance.

Report Facts

Employees mentioned
NameTitleContext
Jacqueline L. RoweDirectorSigned the renewal notification letter.

Inspection Report — Nov 17, 2017

Complaint Investigation
Date: Nov 17, 2017

Visit Reason
The inspection was conducted as a complaint investigation triggered by an incident at Meadows Living Center at Country Meadows of Bethlehem.

Complaint Details
The visit was complaint-related due to an incident. Specific substantiation status is not stated.
Findings
Two violations of 55 Pa.Code Chapter 2600 were found related to medication administration and resident assessment updates. Plans of correction were partially implemented with ongoing monitoring by facility leadership.

Citations (2)
55 Pa.Code §2600.187(d) - Resident #1 did not receive the prescribed dosage of Olanzapine from 10/3/17 to 10/19/17 as ordered.
55 Pa.Code §2600.225(c) - Resident #1's assessment was not updated to include two falls sustained, resulting in incomplete documentation of current care needs.
Report Facts
Number of Residents Served: 37 Number of Current Hospice Residents: 2 Number of Hospice Residents in Past Year: 4

Employees mentioned
NameTitleContext
Heather BrownAdministratorNamed as facility administrator on page 2.
Lisa TorchiaVice President of Clinical and Support ServicesSigned plan of correction documents related to findings.
Gerald DumasDepartment of Human Services inspector conducting the inspection.

Inspection Report — Jul 14, 2017

Renewal
Date: Jul 14, 2017

Visit Reason
The inspection was conducted as an annual licensing renewal inspection of the Meadows Living Center at Country Meadows of Bethlehem.

Findings
The inspection found violations related to medication management, specifically the presence of discontinued medication in the facility's medication cart. A plan of correction was implemented to remove discontinued medications and ensure ongoing compliance.

Citations (1)
Regulation 55 Pa.Code 2600.183(d): Only current prescription, OTC, sample and CAM medications may be kept in the home. Discontinued Calcium Antacid was found in the medication cart for resident #1 who was no longer prescribed it.
Report Facts
Number of Residents Served: 38 Total Daily Staff: 76 Waking Staff: 57 Number of Current Hospice Residents: 2 Number of Hospice Residents in Past Year: 4

Notice — Jun 9, 2017

Date: Jun 9, 2017

Visit Reason
The document is a renewal application approval and license issuance for Meadows Living Center at Country Meadows of Bethlehem as a Personal Care Home. It also notifies the facility of the Department's requirement to conduct an annual onsite inspection within the next twelve months.

Findings
No inspection findings are reported in this document. It serves as a license renewal confirmation and outlines the Department's inspection policy.

Report Facts

Inspection Report — Jul 19, 2016

Renewal
Date: Jul 19, 2016

Visit Reason
The inspection was conducted as part of the Department of Human Services' annual licensing inspection and renewal of the facility license.

Findings
Multiple violations related to medical evaluations, medication management, controlled substances policy, blood glucose monitoring, and resident support plans were identified. Plans of correction were submitted with partial implementation progress noted.

Citations (5)
The medical evaluation for resident #1 dated 2/24/16 did not include the resident's weight, height, temperature, or body positioning.
Resident #2's mentholatum ointment was discontinued on 7/8/16 but was still present in the nursing office with other medications.
The home's policy requires oncoming and offgoing staff to count and sign off on controlled substances, but staff did not sign the narcotic count sheets on 7/2, 7/3, and 7/16/16.
Resident #3 has an order for blood glucose readings twice daily, but on 7/14/16 at 6:30am the MAR noted a reading of 107 with no glucometer reading documented at that time.
The support plan for resident #3 dated 4/11/16 did not include the resident's mobility needs as identified in the resident's assessment.
Report Facts
Number of Residents Served: 35 Number of Current Hospice Residents: 2 Number of Hospice Residents in past year: 8

Employees mentioned
NameTitleContext
Michelle HamiltonChief of Senior Living OperationsSigned plan of correction documents

Notice — Jun 14, 2016

Date: Jun 14, 2016

Visit Reason
The document serves as a renewal notification and license issuance for Meadows Living Center at Country Meadows of Bethlehem to operate as a Personal Care Home.

Findings
The Department confirms receipt of the renewal application and states that an annual onsite inspection will be conducted within the next twelve months to ensure compliance with Title 55, PA Code, Chapter 2600.

Report Facts

Inspection Report — Mar 8, 2016

Complaint Investigation
Date: Mar 8, 2016

Visit Reason
The inspection was conducted as a complaint investigation triggered by an incident involving staff posting photos and videos of residents on social media without consent.

Complaint Details
The complaint was substantiated based on the investigation of staff posting inappropriate photos and videos of residents on social media. Staff persons "A" and "B" were suspended and terminated following the investigation.
Findings
The investigation found that staff persons "A" and "B" posted photos and videos of residents with derogatory captions on social media, violating residents' dignity and privacy. The staff did not treat residents with respect and failed to maintain their privacy during personal care.

Citations (2)
55 Pa.Code §2600.42(c) - Staff posted photos of residents with derogatory captions on social media, mocking residents #1 and #2. The staff did not treat these residents with dignity and respect.
55 Pa.Code §2600.42(s) - Residents #1 and #2 did not have their privacy maintained as staff took photos, wrote captions, and posted them on social media without consent.
Report Facts
Number of Residents Served: 62 Total Daily Staff: 68 Waking Staff: 51 Number of Residents Age 60 or Older: 82 Number of Current Hospice Residents: 2 Number of Hospice Residents in Past Year: 2 Number of Residents with Mobility Need: 6 Number of Residents with Physical Disability: 6

Employees mentioned
NameTitleContext
Michelle HamiltonChief of Senior Living OperationsSigned plan of correction and legal entity representative
Jelisa R. KenneyAdministratorNamed as facility administrator

Notice — September 1, 2021

Date: September 1, 2021

Visit Reason
This document serves as a renewal notification and license issuance for Meadows Living Center at Country Meadows of Bethlehem, confirming the facility's compliance and informing that an annual inspection will be conducted within the next twelve months.

Findings
The Department has received the renewal application and issued a regular license. The Department will conduct an onsite inspection within the next twelve months and take enforcement action if non-compliance is found.

Report Facts

Employees mentioned
NameTitleContext
Jamie L. BuchenauerDeputy SecretarySigned the renewal notification letter

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