Inspection Reports for Medilodge of Grand Rapids

MI, 49505

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Deficiencies per Year

4 3 2 1 0
2022
2023
2024
2025
Unclassified

Census Over Time

20 40 60 80 100 120 Jan '23 Mar '23
Census Capacity
Inspection Report Complaint Investigation Capacity: 103 Deficiencies: 0 Jan 7, 2025
Visit Reason
The inspection was conducted in response to a complaint alleging that Resident A was left unattended in the dining room on 12/21/2024 from 9:00 pm to 6:00 am and developed bed sores due to lack of staff assistance.
Findings
The investigation found no evidence to support the allegation that Resident A was left unattended or developed bed sores due to staff neglect. Interviews with the administrator and employees, observation of the facility, and documentation review revealed no violations.
Complaint Details
Complaint alleged Resident A was left unattended in the dining room on 12/21/2024 from 9:00 pm to 6:00 am and had bed sores due to lack of staff assistance. The allegation was not substantiated; no violation was found.
Report Facts
Facility capacity: 103
Employees Mentioned
NameTitleContext
Mary MartinAdministratorInterviewed during investigation
Robert NorcrossAuthorized RepresentativeNamed in report header
Julie VivianoLicensing StaffConducted investigation and authored report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the report
Inspection Report Complaint Investigation Capacity: 103 Deficiencies: 2 Sep 16, 2024
Visit Reason
The investigation was initiated due to an anonymous complaint alleging neglect of Resident A and Resident B, as well as concerns about soiled linen and trash being kept in the shower room and shower leaks causing wet floors.
Findings
The investigation found no violations related to neglect of Resident A or Resident B, and no issues with shower leaks. However, violations were established for soiled linen and trash being stored in the shower room and for Resident B's service plan not being updated to reflect care needs accurately.
Complaint Details
The complaint alleged Resident A was neglected by being left covered in urine for over an hour and staff turning off Resident A's call light without providing timely assistance. It also alleged Resident B was neglected by not receiving assistance with eating and being left in soiled briefs. Additional complaints included soiled linen and trash stored in the shower room and shower leaks causing wet floors. The investigation did not substantiate neglect allegations for Residents A and B but did substantiate the storage of soiled linen and trash in the shower room and the failure to update Resident B's service plan.
Deficiencies (2)
Description
Soiled linen and trash are kept in the shower room.
Resident B's service plan was not updated to correctly reflect care needs.
Report Facts
Capacity: 103
Employees Mentioned
NameTitleContext
Amber SlachterInterim Hospice Registered NurseInterviewed by telephone regarding Resident B's care and condition
Jill DamveldAdministratorNamed as facility administrator in identifying information
Kimberly HorstLicensing StaffConducted investigation and authored report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the report
Inspection Report Renewal Deficiencies: 0 Feb 28, 2024
Visit Reason
The document serves as a renewal notification for the Home for the Aged license of Medilodge of Grand Rapids, confirming substantial compliance with public health code and administrative rules over the past year.
Findings
An administrative review revealed substantial compliance with applicable public health codes and administrative rules regulating home for the aged facilities, resulting in the renewal of the facility's license for 12 months.
Inspection Report Complaint Investigation Capacity: 103 Deficiencies: 1 Sep 27, 2023
Visit Reason
The investigation was initiated due to a complaint alleging that residents were not receiving their prescribed medications and that residents were served meals that were cold and late.
Findings
The investigation found no violation regarding medication administration, confirming that medications were administered as prescribed despite some delays. However, a violation was established regarding meal service, as meals were delivered on unheated open carts, causing them to be cold and served late to residents.
Complaint Details
The complaint alleged that residents had not been getting their prescribed medications and that residents were served meals that were cold and late. The medication allegation was not substantiated, but the meal service allegation was substantiated.
Deficiencies (1)
Description
Residents are served meals that are cold and late due to meals being transported on unheated open carts causing loss of temperature.
Report Facts
Capacity: 103 Temperature of hamburger patties: 178.4 Temperature of mashed potatoes: 159 Meal delivery time: 14 Meal cart sitting time: 20
Employees Mentioned
NameTitleContext
Jessica AndrewsClinical Care CoordinatorInterviewed regarding medication administration and staff scheduling
Sherry CremonaDietary DirectorInterviewed regarding meal preparation and delivery issues
Robert NorcrossAuthorized RepresentativeReceived findings of the report by telephone
Samantha RorieAdministratorNamed in identifying information
Inspection Report Renewal Census: 38 Capacity: 103 Deficiencies: 2 Mar 9, 2023
Visit Reason
The inspection was conducted as a renewal licensing study for Medilodge of Grand Rapids to assess compliance with licensing requirements and determine if a regular license should be issued.
Findings
The facility was found to be in non-compliance with kitchen and dietary rules, specifically regarding uncovered salads in a refrigerator and the absence of reliable thermometers in mini refrigerators and freezers in resident rooms. Violations were established for both issues.
Deficiencies (2)
Description
Several salads on a tray in the main kitchen refrigerator were uncovered and unprotected against potential contamination.
Many mini refrigerators and freezers in resident rooms did not contain thermometers to ensure items were stored at required temperatures.
Report Facts
Number of staff interviewed and/or observed: 19 Number of residents interviewed and/or observed: 38 Facility capacity: 103
Inspection Report Complaint Investigation Census: 71 Capacity: 103 Deficiencies: 2 Jan 5, 2023
Visit Reason
The investigation was initiated due to complaints alleging the facility was short staffed and that meals were served cold and not at regular mealtimes.
Findings
The investigation found no violation regarding staffing adequacy, as the facility had systems in place to cover shifts despite call-ins. However, a violation was established for meals being served late and cold due to multiple kitchen staff call-ins. Additionally, a violation was found for failure to update the facility administrator records after a change in administration.
Complaint Details
The complaint alleged the facility was short staffed and meals were served cold and not at regular mealtimes. The short staffing allegation was not substantiated, but the meal service allegation was substantiated.
Deficiencies (2)
Description
Meals were served late and cold due to multiple kitchen staff call-ins.
Failure to submit Change of Administrator forms and supporting documentation after administrator change.
Report Facts
Capacity: 103 Census: 71 Complaint Receipt Date: Dec 28, 2022 Investigation Initiation Date: Dec 29, 2022
Employees Mentioned
NameTitleContext
Samantha RorieAdministratorInterviewed regarding staffing and meal service; noted as current administrator not properly documented.
Christine Barton-YoungPrior AdministratorExited employment on 11/30/2022 but still listed as administrator in facility records.
Inspection Report Original Licensing Capacity: 103 Deficiencies: 0 Aug 30, 2022
Visit Reason
The visit was conducted as an original licensing study to determine compliance with applicable licensing statutes and administrative rules for Medilodge of Grand Rapids.
Findings
The facility was found to be in full compliance with applicable licensing acts and administrative rules. A temporary license with a maximum capacity of 103 residents was recommended for issuance.
Report Facts
Capacity: 103 License term: 6
Employees Mentioned
NameTitleContext
Robert NorcrossAuthorized RepresentativeNamed as authorized representative of the facility
Christine Barton-YoungAdministratorNamed as administrator of the facility
Lauren WohlfertLicensing StaffAuthor of the licensing study report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the licensing study report

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