Deficiencies per Year
4
3
2
1
0
Unclassified
Census Over Time
Census
Capacity
Inspection Report
Complaint Investigation
Capacity: 103
Deficiencies: 0
Jan 7, 2025
Visit Reason
The inspection was conducted in response to a complaint alleging that Resident A was left unattended in the dining room on 12/21/2024 from 9:00 pm to 6:00 am and developed bed sores due to lack of staff assistance.
Findings
The investigation found no evidence to support the allegation that Resident A was left unattended or developed bed sores due to staff neglect. Interviews with the administrator and employees, observation of the facility, and documentation review revealed no violations.
Complaint Details
Complaint alleged Resident A was left unattended in the dining room on 12/21/2024 from 9:00 pm to 6:00 am and had bed sores due to lack of staff assistance. The allegation was not substantiated; no violation was found.
Report Facts
Facility capacity: 103
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mary Martin | Administrator | Interviewed during investigation |
| Robert Norcross | Authorized Representative | Named in report header |
| Julie Viviano | Licensing Staff | Conducted investigation and authored report |
| Andrea L. Moore | Manager, Long-Term-Care State Licensing Section | Approved the report |
Inspection Report
Complaint Investigation
Capacity: 103
Deficiencies: 2
Sep 16, 2024
Visit Reason
The investigation was initiated due to an anonymous complaint alleging neglect of Resident A and Resident B, as well as concerns about soiled linen and trash being kept in the shower room and shower leaks causing wet floors.
Findings
The investigation found no violations related to neglect of Resident A or Resident B, and no issues with shower leaks. However, violations were established for soiled linen and trash being stored in the shower room and for Resident B's service plan not being updated to reflect care needs accurately.
Complaint Details
The complaint alleged Resident A was neglected by being left covered in urine for over an hour and staff turning off Resident A's call light without providing timely assistance. It also alleged Resident B was neglected by not receiving assistance with eating and being left in soiled briefs. Additional complaints included soiled linen and trash stored in the shower room and shower leaks causing wet floors. The investigation did not substantiate neglect allegations for Residents A and B but did substantiate the storage of soiled linen and trash in the shower room and the failure to update Resident B's service plan.
Deficiencies (2)
| Description |
|---|
| Soiled linen and trash are kept in the shower room. |
| Resident B's service plan was not updated to correctly reflect care needs. |
Report Facts
Capacity: 103
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amber Slachter | Interim Hospice Registered Nurse | Interviewed by telephone regarding Resident B's care and condition |
| Jill Damveld | Administrator | Named as facility administrator in identifying information |
| Kimberly Horst | Licensing Staff | Conducted investigation and authored report |
| Andrea L. Moore | Manager, Long-Term-Care State Licensing Section | Approved the report |
Inspection Report
Renewal
Deficiencies: 0
Feb 28, 2024
Visit Reason
The document serves as a renewal notification for the Home for the Aged license of Medilodge of Grand Rapids, confirming substantial compliance with public health code and administrative rules over the past year.
Findings
An administrative review revealed substantial compliance with applicable public health codes and administrative rules regulating home for the aged facilities, resulting in the renewal of the facility's license for 12 months.
Inspection Report
Complaint Investigation
Capacity: 103
Deficiencies: 1
Sep 27, 2023
Visit Reason
The investigation was initiated due to a complaint alleging that residents were not receiving their prescribed medications and that residents were served meals that were cold and late.
Findings
The investigation found no violation regarding medication administration, confirming that medications were administered as prescribed despite some delays. However, a violation was established regarding meal service, as meals were delivered on unheated open carts, causing them to be cold and served late to residents.
Complaint Details
The complaint alleged that residents had not been getting their prescribed medications and that residents were served meals that were cold and late. The medication allegation was not substantiated, but the meal service allegation was substantiated.
Deficiencies (1)
| Description |
|---|
| Residents are served meals that are cold and late due to meals being transported on unheated open carts causing loss of temperature. |
Report Facts
Capacity: 103
Temperature of hamburger patties: 178.4
Temperature of mashed potatoes: 159
Meal delivery time: 14
Meal cart sitting time: 20
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Andrews | Clinical Care Coordinator | Interviewed regarding medication administration and staff scheduling |
| Sherry Cremona | Dietary Director | Interviewed regarding meal preparation and delivery issues |
| Robert Norcross | Authorized Representative | Received findings of the report by telephone |
| Samantha Rorie | Administrator | Named in identifying information |
Inspection Report
Renewal
Census: 38
Capacity: 103
Deficiencies: 2
Mar 9, 2023
Visit Reason
The inspection was conducted as a renewal licensing study for Medilodge of Grand Rapids to assess compliance with licensing requirements and determine if a regular license should be issued.
Findings
The facility was found to be in non-compliance with kitchen and dietary rules, specifically regarding uncovered salads in a refrigerator and the absence of reliable thermometers in mini refrigerators and freezers in resident rooms. Violations were established for both issues.
Deficiencies (2)
| Description |
|---|
| Several salads on a tray in the main kitchen refrigerator were uncovered and unprotected against potential contamination. |
| Many mini refrigerators and freezers in resident rooms did not contain thermometers to ensure items were stored at required temperatures. |
Report Facts
Number of staff interviewed and/or observed: 19
Number of residents interviewed and/or observed: 38
Facility capacity: 103
Inspection Report
Complaint Investigation
Census: 71
Capacity: 103
Deficiencies: 2
Jan 5, 2023
Visit Reason
The investigation was initiated due to complaints alleging the facility was short staffed and that meals were served cold and not at regular mealtimes.
Findings
The investigation found no violation regarding staffing adequacy, as the facility had systems in place to cover shifts despite call-ins. However, a violation was established for meals being served late and cold due to multiple kitchen staff call-ins. Additionally, a violation was found for failure to update the facility administrator records after a change in administration.
Complaint Details
The complaint alleged the facility was short staffed and meals were served cold and not at regular mealtimes. The short staffing allegation was not substantiated, but the meal service allegation was substantiated.
Deficiencies (2)
| Description |
|---|
| Meals were served late and cold due to multiple kitchen staff call-ins. |
| Failure to submit Change of Administrator forms and supporting documentation after administrator change. |
Report Facts
Capacity: 103
Census: 71
Complaint Receipt Date: Dec 28, 2022
Investigation Initiation Date: Dec 29, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Samantha Rorie | Administrator | Interviewed regarding staffing and meal service; noted as current administrator not properly documented. |
| Christine Barton-Young | Prior Administrator | Exited employment on 11/30/2022 but still listed as administrator in facility records. |
Inspection Report
Original Licensing
Capacity: 103
Deficiencies: 0
Aug 30, 2022
Visit Reason
The visit was conducted as an original licensing study to determine compliance with applicable licensing statutes and administrative rules for Medilodge of Grand Rapids.
Findings
The facility was found to be in full compliance with applicable licensing acts and administrative rules. A temporary license with a maximum capacity of 103 residents was recommended for issuance.
Report Facts
Capacity: 103
License term: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Robert Norcross | Authorized Representative | Named as authorized representative of the facility |
| Christine Barton-Young | Administrator | Named as administrator of the facility |
| Lauren Wohlfert | Licensing Staff | Author of the licensing study report |
| Andrea L. Moore | Manager, Long-Term-Care State Licensing Section | Approved the licensing study report |
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