Inspection Report Summary for Mercy Retirement and Care Center

Mercy Retirement & Care Center, a 741‑type group home in Oakland, has generally maintained compliance with California’s licensing standards. During a 2021 unannounced case‑management visit, the agency identified a financial‑abuse incident involving a home‑health agency employee, which the facility addressed by filing a police report and documenting the resident’s capacity to manage finances. The same year an additional unannounced inspection uncovered a medication error: a resident received an incorrect hydrocodone dosage because a physician’s PRN order had been misapplied. The facility took immediate disciplinary action against the involved staff, instituted new medication‑administration procedures, and agreed to provide refresher training and routine audits.

In March 2022, an infection‑control inspection found no deficiencies. The center demonstrated adequate screening procedures, personal protective equipment supplies, hand‑washing stations, and a comprehensive mitigation plan for COVID‑19 and other communicable diseases. The visit reinforced that the facility’s environmental and procedural controls were effectively managing residents’ health risks.

A subsequent 2023 annual inspection revealed a mix of strengths and emerging concerns. While the facility’s fire clearance, lighting, temperature control, food supply, medication storage, and staff background‑check compliance were satisfactory, two specific deficiencies were noted. First, a water fountain in the courtyard remained accessible to residents, violating regulations that require fencing or covering of water features when not in active use; the center promptly ceased fountain use and committed to submitting a written corrective plan. Second, a resident who had tested positive for tuberculosis had no chest‑x‑ray documented, raising a potential health‑safety issue; the agency agreed to obtain and file the required imaging within the allotted deadline.

Overall, Mercy Retirement & Care Center exhibits a pattern of generally robust compliance, with occasional lapses in medication administration and environmental safety that are addressed through corrective actions and staff training. The facility’s prompt responses to identified deficiencies and its documented corrective plans suggest a willingness to maintain resident safety and regulatory adherence.