Most inspections at Merrill Gardens at Campbell were clean, with no deficiencies cited in the reports from October 12, 2021, October 13, 2022, June 7, 2023, and the follow-up visit on November 8, 2024. Several complaint investigations, including one in May 2024 alleging staff mistreatment, were unsubstantiated. Deficiencies appeared in the October 28, 2024, and October 14, 2025, annual inspections, mainly involving incomplete staff CPR/first aid training, outdated physician’s reports for residents with neurocognitive disorders, and improper chemical storage posing an immediate health risk. The most recent report from October 14, 2025, cited a single serious deficiency related to toxic chemical storage but was otherwise compliant. The facility showed improvement after the 2024 deficiencies were addressed, though the 2025 report indicates a new isolated issue.
An unannounced annual inspection was conducted to evaluate compliance with licensing requirements at Merrill Gardens at Campbell.
Findings
The facility was generally compliant with safety and operational standards, including clear exit pathways, proper food storage, and functioning safety equipment. However, a deficiency was cited for improper storage of a toxic chemical in a resident's room posing an immediate health and safety risk.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Clorox toilet bowl cleaner was found stored in an unlocked cabinet in Resident R10's room, violating chemical storage regulations and posing an immediate health and safety risk due to the resident's neurocognitive disorder.
Type A
Report Facts
Capacity: 166Census: 133Plan of Correction Due Date: Oct 15, 2025
Employees Mentioned
Name
Title
Context
Marcella Tarin
Licensing Program Analyst
Conducted the inspection and authored the report
Alex Den
General Manager
Facility representative during inspection and exit interview
The visit was an unannounced case management follow-up to verify correction of deficiencies cited on 2024-10-28 during the facility's annual inspection.
Findings
The Licensing Program Analyst reviewed updated documentation and found that deficiencies related to outdated physician's reports and incomplete CPR/First Aid training records were cleared. No deficiencies were cited during this visit.
Report Facts
Staff records missing CPR/First Aid training: 3Facility capacity: 166Resident census: 150
Employees Mentioned
Name
Title
Context
Bradley Burgoyne
Administrator
Met with Licensing Program Analyst during inspection and provided information on staff training and physician reports.
Marcella Tarin
Licensing Program Analyst
Conducted the follow-up inspection and case management visit.
An unannounced annual inspection visit was conducted to evaluate compliance with regulatory requirements at Merrill Gardens at Campbell.
Findings
The facility was found to be generally compliant with environmental, safety, and medication storage standards. However, deficiencies were cited related to incomplete staff CPR/first aid training and outdated physician's reports for residents with neurocognitive disorders.
Severity Breakdown
Type A: 2
Deficiencies (2)
Description
Severity
Three out of eight staff records did not contain CPR/first aid training, violating the requirement to have trained staff on duty at all times.
Type A
Resident records for two residents with neurocognitive disorder did not contain updated physician's reports within the year as required.
Type A
Report Facts
Staff records missing CPR/first aid training: 3Resident records missing updated physician's reports: 2Facility capacity: 166Facility census: 148
Employees Mentioned
Name
Title
Context
Bradley Burgoyne
Administrator
Met with Licensing Program Analyst during inspection and named in findings related to deficiencies
The visit was conducted to follow up on an incident self-reported by the facility in which staff S1 was allegedly observed to have hit resident R1 on the back of the head.
Findings
No deficiencies were cited at this time as per California Code of Regulations Title 22. A wellness check and observation of resident R1 were conducted during the visit.
Complaint Details
The complaint involved an allegation that staff S1 hit resident R1 on the back of the head. Staff S1 was not present during the visit and was not interviewed. Resident records and staff training records were reviewed. The complaint was not substantiated as no deficiencies were cited.
Report Facts
Capacity: 166Census: 154
Employees Mentioned
Name
Title
Context
Bradley Burgoyne
Administrator
Met with Licensing Program Analyst during the visit and reviewed the report
David Marrufo
Licensing Program Analyst
Conducted the unannounced Case Management - Incident visit
An unannounced case management visit was conducted regarding an incident report detailing a resident elopement from the facility.
Findings
The resident eloped from the memory care unit but did not leave the facility. The facility has taken multiple corrective actions including increased staffing, training, and security changes. No deficiencies were cited during the visit.
Report Facts
Capacity: 166Census: 146
Employees Mentioned
Name
Title
Context
Sarum Talivaa
Resident Care Director
Met during the visit and involved in the incident report discussion
Scott Shahade
General Manager
Met during the visit and involved in the incident report discussion
Licensing Program Analyst Ryker Heberle conducted an annual inspection as a required 1-year unannounced visit to evaluate the facility's compliance with regulations.
Findings
The facility was found to be in compliance with no deficiencies or advisory notes cited. COVID-19 infection control measures were in place with 100% vaccination rates for staff and residents. Safety equipment and emergency exits were properly maintained and functioning.
Report Facts
Facility water temperature range: Measured between 110.2°F and 114.7°FFacility temperature range: Measured between 68°F and 77°FFire extinguisher last inspection date: 2022PPE supply duration: 30COVID-19 vaccination rate: 100COVID-19 vaccination rate: 100
Employees Mentioned
Name
Title
Context
Sarum Talivaa
Residential Services Manager
Met with Licensing Program Analyst during inspection
The inspection was an unannounced required annual inspection to evaluate compliance with licensing regulations at the assisted living facility.
Findings
No deficiencies were cited during the inspection. Advisory notes were issued regarding minor issues such as missing ceiling tiles due to a recent water leak and lack of handwashing signs in some public bathrooms. The facility demonstrated compliance with COVID-19 mitigation measures, including high vaccination rates and availability of PPE.
Report Facts
Facility temperature range: Facility temperature noted between 68°F and 79°FFacility water temperature range: Facility water temperature measured between 115.5°F and 116.0°FPPE supply duration: 30COVID-19 vaccination rate for staff: 100COVID-19 vaccination rate for residents: 99Fire extinguisher last inspection date: 202103
Employees Mentioned
Name
Title
Context
Joyce Welch
General Manager
Met with Licensing Program Analyst during inspection
Ryker Heberle
Licensing Program Analyst
Conducted the annual inspection
Sarah Yip
Licensing Program Manager
Named in report header
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