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Burrowed in Campbell, CA, Merrill Gardens at Campbell is an inviting senior living community that offers assisted living, independent living, and memory care. The stunning Spanish-style community is near various stores, entertainment options, and top-notch medical facilities. Seniors will enjoy onsite retail options like a spa, wine shop, and restaurant. The community features spacious apartments with full-size kitchens, washers and dryers, luxurious grounds, and well-appointed common areas.
The community offers a vibrant and supportive environment for seniors. Here, residents relish in an array of amenities, including a library, salon, fitness area, movie theater, and bistro. Additionally, guests can take advantage of complimentary valet parking available seven days a week. Programs and services like 24-hour assistance, scheduled transportation, concierge services, wellness programs, and weekly housekeeping ensure residents have everything they need for a comfortable and fulfilling lifestyle.
Higher than the California average: 72.8%Merrill Gardens at Campbell is legally operated by Shi-iii Mg Gp, Shi-iii Campbell; Merrill Gardens, and administrated by Burgoyne Bradley.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 10 | This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 3 | 3 | This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 0 | 4 | This facility has 100% fewer moderate citations (type b) than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better |
|
Citations per year
Average citations per year since 2021.
| 0.6 | 2 | This facility has 70% fewer citations per year than a typical California assisted living residence (0.6 vs. CA avg 2).↓ 70% better |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 10 | 16 | This facility has 38% fewer total visits than a typical California assisted living residence (10 vs. CA avg 16).↓ 38% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 2 | 13 | This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 7 | This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 2 | 10 | This facility has 80% fewer complaint investigations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Merrill Gardens at Campbell’s inspection record is mixed, with mostly minor issues but one immediate health risk cited in October 2025 for improper storage of a toxic cleaner in a resident’s room. The October 28, 2024 annual inspection flagged two deficiencies: incomplete CPR/first aid training for some staff and outdated physician reports for residents with neurocognitive disorders, both posing health and safety risks. Complaint investigations in 2024 and 2026 found no substantiated allegations of abuse or neglect, and recent follow-ups confirmed correction of prior deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
0.1 miles from city center
Estimated distance in miles from Campbell's city center to Merrill Gardens at Campbell's address, calculated via Google Maps.
— 2.33 miles to nearest hospital (SOAR)
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Merrill Gardens at Campbell is located in Campbell, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Merrill Gardens at Campbell |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Campbell (Downtown) | 166 | Yes | 92 | 4 | 2 | 3 | 8 | 88.0% | Shi-III Campbell; Merrill Gardens Shi-III Mg Gp | Studio / 1 Bed / 2 Bed |
| MorningStar Assisted Living & Memory Care at West San Jose |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (West Valley) | 149 | Yes | 75 | 2 | 12 | 1 | 2 | 47.7% | Shp Vi Ms San Jose LLC;Morningstar Senior Mgmt LLC | Studio / 1 Bed / 2 Bed |
| Loma Clara Senior Living |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Morgan Hill (Butterfield Boulevard) | 89 | Yes | 49 | 4 | 17 | 6 | 7 | 79.8% | Steadfast Collin Morgan Hill LLC;Integral Sr. Lg Mg | Studio / 1 Bed / 2 Bed |
| MorningStar Memory Care at San Tomas |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (West Valley) | 82 | Yes | 59 | 3 | 15 | 7 | 2 | 47.6% | West Valley Mc,LLC; Oakmont Management Group LLC | Studio / 1 Bed / 2 Bed |
| Sonnet Hill Senior Living |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | San Jose (Fruitdale) | 80 | Yes | 85 | 4 | 22 | 11 | 4 | 61.3% | Stella Snr Housing Holdings LLC; Ally Snr Lvg, LLC | Studio / 1 Bed / Neighbor Suite |
Merrill Gardens at Campbell is in the Downtown neighborhood of Campbell.
The legal owner and operator of Merrill Gardens at Campbell is Shi-Iii Mg Gp, Shi-Iii Campbell; Merrill Gardens.
Merrill Gardens at Campbell has a walk score of 92. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Merrill Gardens at Campbell's occupancy is 88%.
Burgoyne Bradley is the administrator of Merrill Gardens at Campbell.
Merrill Gardens at Campbell has 166 beds.
Merrill Gardens at Campbell has had 3 recently reported deficiencies.
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