Inspection Report Summary
The most recent inspection on February 28, 2025, found no deficiencies related to the complaints investigated. Earlier inspections showed a pattern of deficiencies primarily involving emergency preparedness and life safety code compliance, as well as resident care issues such as care planning, medication management, and food sanitation. Complaint investigations were mostly unsubstantiated, except for a substantiated case in December 2023 involving abuse and neglect with related deficiencies cited. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to have made improvements in emergency preparedness and life safety compliance based on recent re-inspections showing compliance after prior citations.
Deficiencies (last 4 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a February 2025 inspection.
Census over time
| Description | Severity |
|---|---|
| Failed to review and update the Emergency Preparedness Plan at least annually. | SS=F |
| Failed to maintain an emergency preparedness plan based on a documented, facility-based and community-based risk assessment using an all-hazards approach. | SS=F |
| Failed to review and update Emergency Preparedness Plan Policies and Procedures at least annually. | SS=F |
| Failed to review and update the Emergency Preparedness Communication Plan at least annually. | SS=F |
| Failed to review and update the Emergency Preparedness Training and Testing Program at least annually. | SS=F |
| Failed to ensure one of two exit discharges from the first floor was constructed to prevent elevation changes (4-inch step without ramp). | SS=E |
| Failed to ensure one exit sign was continuously illuminated. | SS=F |
| Failed to maintain complete documentation for preventative maintenance of battery-operated smoke alarms; weekly testing required but only monthly documented. | SS=F |
| Failed to provide an approved method to ensure kitchen cooking appliances are returned to approved design location after maintenance or cleaning. | SS=E |
| Failed to maintain kitchen hood extinguishing system's remote pull station at required height (mounted too high at 60.5 inches). | SS=E |
| Failed to maintain fire alarm system with required semi-annual visual inspections. | SS=F |
| Failed to ensure one corridor door on the 200 hall could close and latch properly; latching hardware missing. | SS=E |
| Name | Title | Context |
|---|---|---|
| Hemmington Mwanza | Administrator | Named in relation to emergency preparedness and life safety findings and exit conference |
| National Project Manager | Interviewed and involved in findings and exit conference | |
| Maintenance Director | Interviewed and involved in findings and exit conference; responsible for corrective actions |
| Description | Severity |
|---|---|
| Failed to develop a person-centered care plan regarding refusal of showers for 1 of 16 residents reviewed (Resident 16). | SS=D |
| Failed to ensure care plan conferences were completed every quarter for 1 of 4 residents reviewed (Resident 16). | SS=D |
| Failed to ensure a resident was provided 1:1 activities per the plan of care for 1 of 1 resident reviewed for activities (Resident 6). | SS=D |
| Failed to adequately label an over the counter medication and failed to monitor and maintain proper temperatures of a medication refrigerator. | SS=D |
| Failed to prepare food under sanitary conditions related to a dirty range and oven in the kitchen. | SS=F |
| Failed to distribute medication in a sanitary manner during medication administration observations (RN 2 & RN 3). | SS=D |
| Failed to have a new employee receive a pre-employment physical timely for 1 of 5 new employees reviewed (Housekeeper 4). | — |
| Failed to ensure PRN medications were administered by a Qualified Medication Aide only after authorization by a licensed nurse for 1 of 5 residents reviewed (Resident 2). | — |
| Failed to prepare food under sanitary conditions related to a dirty oven and range in the kitchen. | — |
| Failed to properly secure medications in a resident's room for 1 of 4 residents reviewed for medication storage (Resident 6). | — |
| Failed to ensure a resident had a health statement by a physician indicating the resident was free of communicable diseases, including tuberculosis in an infectious stage, at admission and yearly thereafter for 1 of 5 residents reviewed (Resident 2). | — |
| Name | Title | Context |
|---|---|---|
| Hemmington Mwanza | Administrator | Signed the report |
| QMA 7 | Named in PRN medication administration deficiency | |
| RN 2 | Registered Nurse | Named in medication administration deficiency |
| RN 3 | Registered Nurse | Named in medication administration deficiency |
| Housekeeper 4 | Named in new hire physical deficiency |
| Description | Severity |
|---|---|
| Facility failed to ensure 1 of 6 residents reviewed were free from abuse (Resident C). | SS=D |
| Facility failed to ensure an incident of abuse involving Resident C was reported timely. | SS=D |
| Name | Title | Context |
|---|---|---|
| Hemmington Mwanza | Administrator | Signed the report as Administrator |
| CNA 3 | Named in abuse and neglect findings; suspended and terminated due to rough treatment and inappropriate conduct | |
| CNA 2 | Filed grievance regarding Resident C's treatment by CNA 3 | |
| Director of Nursing | Director of Nursing (DON) | Provided statements and interviews related to the abuse investigation and reporting |
| Description | Severity |
|---|---|
| Failed to conduct exercises to test the emergency plan at least twice per year, including unannounced staff drills using emergency procedures. | SS=F |
| Failed to implement emergency power system inspection, testing, and maintenance requirements; missing monthly load testing and weekly visual inspection of generator. | SS=F |
| Failed to maintain corridor means of egress free of obstructions; PPE cart without wheels blocking corridor. | SS=E |
| Failed to ensure documentation for preventative maintenance of battery operated smoke alarms in resident rooms was complete. | SS=E |
| Failed to maintain fire alarm system in accordance with NFPA 70 and NFPA 72; smoke detector in elevator shaft not tested. | SS=F |
| Failed to maintain sprinkler system inspections and testing as required; missing monthly inspections and 5-year internal pipe inspection documentation. | SS=F |
| Failed to ensure electrical panels were secured from unauthorized personnel; panels found unlocked. | SS=C |
| Failed to maintain current elevator inspection documentation and monthly firefighter recall testing. | SS=F |
| Failed to test non-hospital grade electrical receptacles in resident rooms at least annually; testing past due. | SS=F |
| Failed to maintain complete written record of monthly generator load testing and weekly inspections; missing documentation for multiple months. | SS=F |
| Name | Title | Context |
|---|---|---|
| Hemmington Mwanza | Executive Director | Signed report and involved in exit conference |
| Maintenance Director | Named in multiple findings related to emergency preparedness exercises, generator maintenance, corridor obstruction, electrical panel security, elevator testing, sprinkler system maintenance, smoke detector testing, fire alarm maintenance, electrical receptacle testing, and generator testing | |
| Administrator | Involved in exit conferences and discussions of findings |
| Description | Severity |
|---|---|
| Failed to provide quarterly statements to 3 of 9 residents with resident trust funds. | SS=D |
| Failed to ensure SNF-ABN form was provided following end of Medicare skilled services for 1 resident. | SS=D |
| Failed to ensure food was served at a palatable temperature for 3 of 15 residents. | SS=D |
| Failed to store and dispose expired foods and maintain proper food sanitation. | SS=F |
| Failed to ensure service plans were initiated, reviewed, and signed by residents for 4 of 5 residential residents reviewed. | — |
| Failed to ensure mental health screening and history obtained for 1 of 7 residents reviewed with major mental illness. | — |
| Failed to ensure comprehensive care plan developed within 30 days after admission for resident with major mental illness. | — |
| Failed to ensure comprehensive care plan developed in cooperation with mental health service providers for resident with major mental illness. | — |
| Failed to provide health statement from physician indicating resident was free of communicable diseases for 1 of 7 residents reviewed. | — |
| Failed to complete tuberculosis testing and/or assessment for 1 of 7 residents reviewed. | — |
| Name | Title | Context |
|---|---|---|
| Frank Bensema | Executive Director | Signed the inspection report |
| Director of Nursing | Provided policies and interviews related to deficiencies | |
| Business Office Manager | Interviewed regarding resident trust fund quarterly statements | |
| Dietary District Manager | Interviewed regarding food storage and palatability issues | |
| Food Service Supervisor | Interviewed regarding food temperature monitoring |
| Description | Severity |
|---|---|
| Failed to ensure hot water temperatures were maintained at a safe level for 2 of 2 nursing units, with temperatures up to 130 degrees Fahrenheit noted in resident and common areas. | SS=E |
| Hot water temperature for all bathing and hand washing facilities was not controlled by an automatic control valve to maintain temperatures between 100 and 120 degrees Fahrenheit. | — |
| Name | Title | Context |
|---|---|---|
| Frank Bensema | Executive Director | Signed the report |
| Maintenance Supervisor | Employee 2 who accompanied survey and provided information about water temperatures | |
| Director of Nursing | Provided facility policy and procedure documents related to water temperature safety |
| Description | Severity |
|---|---|
| Failed to ensure hazardous area doors, such as storage rooms, were provided with properly working self-closing devices. | SS=E |
| Name | Title | Context |
|---|---|---|
| Frank Bensema | Executive Director | Acknowledged findings during observation and exit conference |
| Description | Severity |
|---|---|
| Failure to provide services, such as assessments and wound dressing changes, to promote healing of an unstageable/full thickness pressure ulcer and Moisture Associated Dermatitis for Resident B. | SS=G |
| Name | Title | Context |
|---|---|---|
| Resident B | Resident | Subject of wound care deficiency |
| Regional Nurse | Interviewed regarding wound care documentation and treatment | |
| Clinical Nurse Specialist | Interviewed regarding wound care documentation and treatment | |
| Wound Physician | Evaluated Resident B's wounds and communicated treatment plans | |
| Director of Nursing | DON | Provided policies and interviewed regarding wound care and prevention |
| Description | Severity |
|---|---|
| The Unit Manager's Office door had two latching devices requiring two separate actions to open, violating egress door requirements. | SS=E |
| One of three stairway enclosure doors failed to self-close and latch positively, affecting at least 10 residents. | SS=E |
| A housekeeping basement storage closet door lacked a self-closing device, affecting 6 staff. | SS=E |
| Two corridor doors had holes penetrating completely through the door, compromising smoke resistance and potentially affecting 4 residents. | SS=E |
| Name | Title | Context |
|---|---|---|
| Maintenance Director | Acknowledged deficiencies and participated in observations and exit conference | |
| Executive Director | Present at exit conference acknowledging findings |
| Description | Severity |
|---|---|
| Failed to ensure transfer/discharge summary and written notice of bed hold policy were completed for residents transferred to hospital. | SS=A |
| Failed to develop baseline care plan within 48 hours of admission related to oxygen use. | SS=D |
| Failed to develop individualized care plan related to diabetes management. | SS=D |
| Failed to provide ADL care related to scheduled showers and shaving for dependent residents. | SS=D |
| Failed to ensure residents received necessary treatment and services related to wound care, chest x-ray, and urinalysis follow-up. | SS=D |
| Failed to ensure pressure offloading boots were in place as ordered for a resident with pressure ulcers. | SS=D |
| Failed to ensure splints were in place as ordered for a resident with limited range of motion. | SS=D |
| Failed to ensure fall was investigated, post-fall monitoring completed, and interventions in place for residents with history of falls. | SS=D |
| Failed to ensure necessary treatment and services related to urinary catheter care were provided including catheter changes, catheter care, and urinary output monitoring. | SS=D |
| Failed to ensure Physician's Order was in place for oxygen use. | SS=D |
| Failed to ensure infection control guidelines were implemented including placing unvaccinated new admissions on transmission based precautions. | SS=D |
| Failed to ensure signed copies of Resident Rights were in records for residents reviewed. | — |
| Failed to ensure pre-admission screening was completed prior to admission. | — |
| Failed to ensure signed service plan was in place for resident. | — |
| Failed to ensure transfer/discharge form was completed for discharged resident. | — |
| Failed to ensure licensed nurse evaluated nursing needs prior to admission. | — |
| Failed to ensure Physician's annual health statement was in place for residents reviewed. | — |
| Name | Title | Context |
|---|---|---|
| Elizabeth Kegg | VP of Clinical | Named in root cause analysis for infection control citation |
| Frank Bensema | Executive Director | Named in root cause analysis for infection control citation |
| Lisa Cook | Director of Nursing / Infection Preventionist | Named in root cause analysis for infection control citation and education |
| Jody Braun | MDS Coordinator | Named in root cause analysis for infection control citation |
| Shaya Mokfi | Medical Director | Named in root cause analysis for infection control citation |
| Milissa Scully | Admissions Director | Named in root cause analysis for infection control citation and education |
Loading inspection reports...



