Occupancy rate
62%
In line with New Hampshire averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home
Mineral Springs
Mineral Springs is a skilled nursing facility located in North Conway, NH. It offers comprehensive post-hospital care, short-term rehabilitation, long-term care, and respite care services. The facility is dedicated to providing personalized, compassionate care in a supportive environment.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
87
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
61.9%
Residents per day (avg)
48
Occupancy rate
61.9%
Residents per day (avg)
48
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
59% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
27% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$11.5M
Operating loss
-$1.1M
Privately-owned community
Operated by a business corporation.
Home revenue
$11,493,358.00
Operating loss
$-1,065,567.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.6M
87-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with New Hampshire averageOccupied beds
54 / 87
Average residents
80 per day
License details
Facility type
Nursing Home
Status
Active
Issuance
September 1, 2025
County:
Carroll
Additional licensing details
License number:
04768
CMS Certification Number:
305084
Ownership & operating entity
Mineral Springs is administrated by CHRISTOPHER H MARTIN.
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short Stay Care, Skilled Nursing, Rehabilitation & Therapy, Hospice, Respite
Dining & Nutrition
Food Description
Full-service dining with multiple meal and snack options tailored to preferences.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Health Inspection History
Inspections
Total health inspections
6
New Hampshire average 3.5
Last Health inspection on Aug 2025
Total health citations
27
New Hampshire average 14.4
Citations per inspection
4.5
New Hampshire average 3.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 27 citations resulted from standard inspections; 6 of 27 resulted from complaint investigations; and 1 of 27 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than New Hampshire averageNew Hampshire average: 0.2
Serious Health citations
0
0
100% better than New Hampshire averageNew Hampshire average: 0.1
1 critical citation
0 serious citations
25 moderate citations
1 minor citation
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 07, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 07, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Feb 21, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Feb 21, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 21, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 21, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Feb 21, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Feb 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around New Hampshire The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Bedford Nursing and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Bedford
102
76.1%
-6%
3.05
-29%
0
15
0
86
Woh Llc
$9,4M
$5,6M
59.8%
305086
Bedford Hills
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Bedford
147
94.2%
+16%
3.33
-22%
1
8
1
135
Forrence, Heidi
$25,6M
$8,5M
33.2%
305060
Alpine Healthcare Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
KEENE
85
84.4%
+4%
3.21
-25%
0
17
0
73
White Mountain Peak Healthcare Llc
$8,5M
$3,8M
44.8%
305062
Mineral Springs
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
North Conway
103
61.9%
-24%
4.31
+1%
2
27
1
48
-
$11,5M
$3,0M
26.5%
305084
Brookdale Spruce Wood
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
DURHAM
80
-
-
-
-
0
0
0
-
-
-
-
-
-
Places of interest near Mineral Springs
5.2 miles from city center
1251 WHITE MOUNTAIN HIGHWAY, North Conway, NH 03860
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
90
Employees
85
Contractors
5
Staff to resident ratio
1.70:1
9% worse than New Hampshire averageNew Hampshire average ratio: 1.87:1
Avg staff/day
26
Average shift
8.3 hours
6% better than New Hampshire averageNew Hampshire average: 7.8 hours
Total staff hours (quarter)
19,687
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
38
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
2.4%
463 contractor hours this quarter
Certified Nursing Assistant: 4
Licensed Practical Nurse: 1
Staff by category
| Certified Nursing Assistant | 34 | 4 | 38 | 8,574 | 91 | 100% | 8 |
| Registered Nurse | 15 | 0 | 15 | 3,544 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 9 | 1 | 10 | 3,321 | 91 | 100% | 8.1 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,183 | 88 | 97% | 8.5 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 510 | 58 | 64% | 8.2 |
| Other Dietary Services Staff | 13 | 0 | 13 | 497 | 56 | 62% | 6.8 |
| Dietitian | 1 | 0 | 1 | 260 | 31 | 34% | 8.4 |
| Other Social Services Staff | 3 | 0 | 3 | 239 | 29 | 32% | 8.2 |
38 Certified Nursing Assistant
% of Days
100%
15 Registered Nurse
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
5 Medication Aide/Technician
% of Days
97%
1 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
71%
1 Clinical Nurse Specialist
% of Days
71%
2 Mental Health Service Worker
% of Days
64%
13 Other Dietary Services Staff
% of Days
62%
1 Dietitian
% of Days
34%
3 Other Social Services Staff
% of Days
32%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
53 residents
Residents by payment source
Medicare
6 residents (11.3%)
Medicaid
38 residents (71.7%)
Private pay or other
9 residents (17%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
8% worse than New Hampshire averageNew Hampshire average: 11.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.2
9% worse than New Hampshire averageNew Hampshire average: 23.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.9%
Percent of long-stay residents whose need for help with daily activities has increased
30.9%
41% worse than New Hampshire averageNew Hampshire average: 21.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.9%
Percent of long-stay residents whose ability to move independently worsened
19.9%
In line with New Hampshire averageNew Hampshire average: 20.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.6%
9% better than New Hampshire averageNew Hampshire average: 27.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
37% better than New Hampshire averageNew Hampshire average: 4.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.9%
Percent of long-stay high risk residents with pressure ulcers
3.9%
13% better than New Hampshire averageNew Hampshire average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.0%
Percent of long-stay residents with a urinary tract infection
3.0%
18% worse than New Hampshire averageNew Hampshire average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.5%
Percent of long-stay residents who lose too much weight
3.5%
38% better than New Hampshire averageNew Hampshire average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
18.6%
Percent of long-stay residents who have depressive symptoms
18.6%
125% worse than New Hampshire averageNew Hampshire average: 8.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
27.0%
Percent of long-stay residents who received an antipsychotic medication
27.0%
55% worse than New Hampshire averageNew Hampshire average: 17.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
In line with New Hampshire averageNew Hampshire average: 96.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
In line with New Hampshire averageNew Hampshire average: 98.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.3%
14% worse than New Hampshire averageNew Hampshire average: 83.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
41% better than New Hampshire averageNew Hampshire average: 1.6%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
8% better than New Hampshire averageNew Hampshire average: 83.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$32K
In line with New Hampshire averageNew Hampshire average: $33K
Number of fines
2
In line with New Hampshire averageNew Hampshire average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Hampshire averageNew Hampshire average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$32K
New Hampshire average
$33K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 30, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 30, 2024
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 13, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 13, 2023
$15K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Mineral Springs based on CMS SNF Cost Reports.
Occupancy Rate
61.9%
↓ 8.3pp vs 2022
Net Income
-$1,065,567
↑ ~$121K vs 2022
Total Payroll
$6,131,909
↓ ~$471K vs 2022
Profit Margin
-9.3%
↑ 0.3pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for New Hampshire Seniors
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