Total health inspections
6
New Hampshire average 3.5
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Mineral Springs
Nursing Home
Mineral Springs
Nursing Home
Mineral Springs is a skilled nursing facility located in North Conway, NH. It offers comprehensive post-hospital care, short-term rehabilitation, long-term care, and respite care services. The facility is dedicated to providing personalized, compassionate care in a supportive environment.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
87
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
61.9%
Residents per day (avg)
48
Occupancy rate
61.9%
Residents per day (avg)
48
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
59% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
27% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$11.5M
Operating loss
-$1.1M
Proprietary home
Corporation
Home revenue
$11,493,358.00
Operating loss
$-1,065,567.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.6M
87-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
License Date
September 1, 2025
Additional licensing details
License number:
04768
CMS Certification Number:
305084
County:
Carroll
Ownership & operating entity
Mineral Springs is administrated by CHRISTOPHER H MARTIN.
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short Stay Care, Skilled Nursing, Rehabilitation & Therapy, Hospice, Respite
Dining & Nutrition
Food Description
Full-service dining with multiple meal and snack options tailored to preferences.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around New Hampshire
The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Cedar Healthcare Center
+20%
-23%
-3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03801
102
No
-
78.6%
$11,041,119.00
$5,678,115.00
51.4%
84.40
3.2985
-
7
-
+20%-23%-3%
Bedford Nursing and Rehabilitation Center
-24%
-29%
-6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03110
102
No
WOH LLC
76.1%
$9,354,620.00
$5,594,937.00
59.8%
85.90
3.0465
-
15
-
-24%-29%-6%
Bedford Hills
+19%
-22%
+16%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03110
147
No
FORRENCE, HEIDI
94.2%
$25,568,088.00
$8,485,429.00
33.2%
135.10
3.3304
1
8
1
+19%-22%+16%
Alpine Healthcare Center
-52%
-25%
+4%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03431
85
No
WHITE MOUNTAIN PEAK HEALTHCARE LLC
84.4%
$8,511,033.00
$3,811,930.00
44.8%
73.10
3.2136
-
17
-
-52%-25%+4%
Mineral Springs
+33%
+1%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03860
103
No
-
61.9%
$11,476,121.00
$3,038,688.00
26.5%
47.60
4.3091
2
27
1
+33%+1%-24%
Cedar Healthcare Center
Type of care:
SNF
AL
Community:
NH 03801
Bed Count:
102
Pets Allowed:
No
CCN:
305082
Occupancy:
78.6%
Home Revenue:
$11,041,119.00
Payroll Costs:
$5,678,115.00
Payroll %:
51.4%
Avg Residents/Day:
84.40
Overall Rating:
Adj Nurse Hours:
3.2985
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
7
RN share vs State Avg:
+20%
+20%
Staffing vs State Avg:
-23%
-23%
Occupancy vs State Avg:
-3%
-3%
Bedford Nursing and Rehabilitation Center
Type of care:
SNF
AL
Community:
NH 03110
Bed Count:
102
Pets Allowed:
No
Operator:
WOH LLC
CCN:
305086
Occupancy:
76.1%
Home Revenue:
$9,354,620.00
Payroll Costs:
$5,594,937.00
Payroll %:
59.8%
Avg Residents/Day:
85.90
Overall Rating:
Adj Nurse Hours:
3.0465
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
RN share vs State Avg:
-24%
-24%
Staffing vs State Avg:
-29%
-29%
Occupancy vs State Avg:
-6%
-6%
Bedford Hills
Type of care:
SNF
AL
Community:
NH 03110
Bed Count:
147
Pets Allowed:
No
Operator:
FORRENCE, HEIDI
CCN:
305060
Occupancy:
94.2%
Home Revenue:
$25,568,088.00
Payroll Costs:
$8,485,429.00
Payroll %:
33.2%
Avg Residents/Day:
135.10
Overall Rating:
Adj Nurse Hours:
3.3304
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
8
Severe Citations:
1
RN share vs State Avg:
+19%
+19%
Staffing vs State Avg:
-22%
-22%
Occupancy vs State Avg:
+16%
+16%
Alpine Healthcare Center
Type of care:
SNF
AL
Community:
NH 03431
Bed Count:
85
Pets Allowed:
No
Operator:
WHITE MOUNTAIN PEAK HEALTHCARE LLC
CCN:
305062
Occupancy:
84.4%
Home Revenue:
$8,511,033.00
Payroll Costs:
$3,811,930.00
Payroll %:
44.8%
Avg Residents/Day:
73.10
Overall Rating:
Adj Nurse Hours:
3.2136
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
17
RN share vs State Avg:
-52%
-52%
Staffing vs State Avg:
-25%
-25%
Occupancy vs State Avg:
+4%
+4%
Mineral Springs
Type of care:
SNF
AL
Community:
NH 03860
Bed Count:
103
Pets Allowed:
No
CCN:
305084
Occupancy:
61.9%
Home Revenue:
$11,476,121.00
Payroll Costs:
$3,038,688.00
Payroll %:
26.5%
Avg Residents/Day:
47.60
Adj Nurse Hours:
4.3091
Number of Fines:
2
Citations:
27
Severe Citations:
1
RN share vs State Avg:
+33%
+33%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
-24%
-24%Places of interest near Mineral Springs
5.2 miles from city center
North Conway, NH 03860
Calculate Travel Distance to Mineral Springs
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
90
Total Staff
85
Employees
5
Contractors
19,687
Total Hours (Quarter)
26
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 15 | 9.1 | No |
| Licensed Practical Nurse | 10 | 8.1 | Yes |
| Certified Nursing Assistant | 38 | 8 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
68 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
2 staff
8hs shift avg
Therapy Services ⓘ
0 staff
0hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
8.2hs shift avg
Dietary Services ⓘ
14 staff
7.3hs shift avg
Other Services ⓘ
2 staff
8.2hs shift avg
Contractor Analysis
2.4%
of total hours from contractors
463 contractor hours this quarter
Certified Nursing Assistant: 4
Licensed Practical Nurse: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 34 | 4 | 38 | 8,574 | 91 | 100% | 8 |
| Registered Nurse | 15 | 0 | 15 | 3,544 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 9 | 1 | 10 | 3,321 | 91 | 100% | 8.1 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,183 | 88 | 97% | 8.5 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 510 | 58 | 64% | 8.2 |
| Other Dietary Services Staff | 13 | 0 | 13 | 497 | 56 | 62% | 6.8 |
| Dietitian | 1 | 0 | 1 | 260 | 31 | 34% | 8.4 |
| Other Social Services Staff | 3 | 0 | 3 | 239 | 29 | 32% | 8.2 |
Health Inspection History
Inspections
Total health citations
27
Citations per inspection
4.5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 27 citations resulted from standard inspections; 6 of 27 resulted from complaint investigations; and 1 of 27 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than New Hampshire averageNew Hampshire average: 0.2
Serious Health citations
0
0
100% better than New Hampshire averageNew Hampshire average: 0.1
1 critical citation
0 serious citations
25 moderate citations
1 minor citation
Citations history (last 3 years)
Quality of Care moderate citation
Aug 07, 2025
Corrected
Nursing Services moderate citation
Feb 21, 2025
Corrected
Pharmacy moderate citation
Feb 21, 2025
Corrected
Care Planning moderate citation
Feb 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: 603 Healthcare
Resident Census by Payment Source
53
Total Residents
Medicare
6
(11.3%)
ⓘ
Medicaid
38
(71.7%)
ⓘ
Private Pay/Other
9
(17%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
8% worse than New Hampshire averageNew Hampshire average: 11.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.2
9% worse than New Hampshire averageNew Hampshire average: 23.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.9%
Percent of long-stay residents whose need for help with daily activities has increased
30.9%
41% worse than New Hampshire averageNew Hampshire average: 21.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.9%
Percent of long-stay residents whose ability to move independently worsened
19.9%
In line with New Hampshire averageNew Hampshire average: 20.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.6%
9% better than New Hampshire averageNew Hampshire average: 27.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
37% better than New Hampshire averageNew Hampshire average: 4.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.9%
Percent of long-stay high risk residents with pressure ulcers
3.9%
13% better than New Hampshire averageNew Hampshire average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.0%
Percent of long-stay residents with a urinary tract infection
3.0%
18% worse than New Hampshire averageNew Hampshire average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.5%
Percent of long-stay residents who lose too much weight
3.5%
38% better than New Hampshire averageNew Hampshire average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
18.6%
Percent of long-stay residents who have depressive symptoms
18.6%
125% worse than New Hampshire averageNew Hampshire average: 8.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
27.0%
Percent of long-stay residents who received an antipsychotic medication
27.0%
55% worse than New Hampshire averageNew Hampshire average: 17.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
In line with New Hampshire averageNew Hampshire average: 96.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
In line with New Hampshire averageNew Hampshire average: 98.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.3%
14% worse than New Hampshire averageNew Hampshire average: 83.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
41% better than New Hampshire averageNew Hampshire average: 1.6%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.0%
8% better than New Hampshire averageNew Hampshire average: 83.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$32K
In line with New Hampshire averageNew Hampshire average: $33K
Number of fines
2
In line with New Hampshire averageNew Hampshire average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Hampshire averageNew Hampshire average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$32K
New Hampshire average
$33K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 30, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 30, 2024
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 13, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 13, 2023
$15K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Mineral Springs based on CMS SNF Cost Reports.
Occupancy Rate
61.9%
↓ 8.3pp vs 2022
Net Income
-$1,065,567
↑ ~$121K vs 2022
Total Payroll
$6,131,909
↓ ~$471K vs 2022
Profit Margin
-9.3%
↑ 0.3pp vs 2022
Loading trend charts...
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