Inspection Reports for
Montecito Post Acute and Care

AZ

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 12.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

243% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

20 15 10 5 0
2022
2023
2025

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Sep 4, 2025

Visit Reason
The inspection was conducted due to complaints regarding inadequate assessment, monitoring, and supervision to prevent elopement of residents at risk in the nursing home.

Complaint Details
The complaint investigation found that residents #22 and #19 eloped from the facility. Resident #22 was missing on August 17, 2025, and found wandering outside, requiring emergency room care. Resident #19 was missing overnight on August 17-18, 2025, with personal belongings missing, and returned the next day. The facility's investigation deemed both elopements isolated incidents. Interviews revealed door alarms were not active during all hours and monitoring was insufficient.
Findings
The facility failed to ensure adequate supervision and monitoring to prevent elopement for two residents, resulting in both residents leaving the facility unsupervised. The facility's door alarm system and monitoring procedures were found insufficient during the investigation.

Deficiencies (1)
Failure to ensure adequate assessment, monitoring, and supervision to prevent elopement for two residents.
Report Facts
Residents sampled: 5 Residents eloped: 2 Receptionist monitoring hours: 11 Unmonitored hours: 6

Employees mentioned
NameTitleContext
LPN #274Licensed Practical NurseObserved resident #19 walking and returning to facility; involved in elopement incident
LPN #86Licensed Practical NurseAlerted about resident #19 missing; interviewed about door alarms
DON #338Director of NursingInterviewed regarding video surveillance and facility door alarm policies

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Sep 4, 2025

Visit Reason
The inspection was conducted due to complaints regarding inadequate assessment, monitoring, and supervision to prevent elopement of residents at the facility.

Complaint Details
The complaint investigation found that two residents (#22 and #19) eloped from the facility. Resident #22 was missing on August 17, 2025, and found wandering outside, requiring emergency room care. Resident #19 was missing overnight on August 17-18, 2025, with personal belongings missing, and returned the next day. Both elopements were deemed isolated incidents. The facility's door alarm was not active during some hours, and monitoring was insufficient.
Findings
The facility failed to ensure adequate supervision and monitoring to prevent elopement for two residents, resulting in both residents leaving the facility unsupervised. The incidents were deemed isolated, but the facility's door alarm system and monitoring were found insufficient during certain hours.

Deficiencies (1)
Failure to ensure adequate assessment, monitoring, and supervision to prevent elopement for two residents.
Report Facts
Residents sampled: 5 Residents affected: 2 Investigation report days: 5 Receptionist monitoring hours: 11 Unmonitored hours: 6 Door alarm active hours: 17

Employees mentioned
NameTitleContext
LPN #274Licensed Practical NurseDiscovered resident #19 missing and observed resident #19 walking before elopement
LPN #86Licensed Practical NurseAlerted about resident #19 missing and unsure how resident left due to door alarms
DON #338Director of NursingProvided information on door alarm schedule and video surveillance of elopements

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: May 20, 2025

Visit Reason
The inspection was conducted following a complaint and incident involving a resident (#39) who sustained life-threatening injuries due to inadequate supervision while smoking unsupervised on the facility's smoking patio.

Complaint Details
The complaint investigation found that resident #39 was smoking unsupervised on the patio, caught on fire, and sustained third-degree burns. The incident was substantiated with evidence from staff interviews, clinical records, and family statements.
Findings
The facility failed to ensure adequate supervision for resident #39 during smoking, resulting in the resident catching fire and sustaining third-degree burns. Interviews with staff and review of policies revealed lapses in supervision and control of smoking materials, despite existing protocols requiring supervision and restricted access to smoking paraphernalia.

Deficiencies (1)
Failure to ensure adequate supervision for resident #39 while smoking, resulting in life-threatening injuries.
Report Facts
Residents affected: 1 Burn degree: 3 Smoking supervision times: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)Staff #97 who documented the call for assistance and resident condition
Assistant Director of Nursing (ADON)Staff #67 who made notifications and provided details about the incident and supervision policies
Certified Nursing Assistant (CNA)Staff #73 who was responsible for transporting residents to smoking patios and reported incident details
Director of Nursing (DON)Staff #59 who described facility smoking policies and incident response

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: May 20, 2025

Visit Reason
The inspection was conducted following a complaint related to inadequate supervision of a resident while smoking, which resulted in the resident sustaining life-threatening injuries.

Complaint Details
The complaint investigation found that the resident was smoking unsupervised on a non-designated patio, which led to his blanket catching fire and sustaining third-degree burns. The resident's family was notified and the resident was sent to a burn center. The facility's smoking policy and supervision procedures were reviewed and found to have been inadequately followed.
Findings
The facility failed to ensure adequate supervision for one resident (#39) while smoking, leading to the resident suffering third-degree burns after his blanket caught fire. Interviews with staff and review of policies revealed lapses in supervision and control of smoking materials.

Deficiencies (1)
Failed to ensure adequate supervision for resident #39 while smoking, resulting in life-threatening injuries.
Report Facts
Residents affected: 1 Burn degree: 3 Smoking times with staff supervision: 5

Employees mentioned
NameTitleContext
Staff #97Licensed Practical Nurse (LPN)Created progress note about the incident on May 17, 2025
Staff #67Assistant Director of Nursing (ADON)Provided interview and notifications related to the incident
Staff #83Licensed Practical Nurse (LPN)Interviewed about facility smoking assessment and incident knowledge
Staff #73Certified Nursing Assistant (CNA)Interviewed about smoking supervision responsibilities
Staff #59Director of Nursing (DON)Interviewed about facility smoking policies and incident details

Inspection Report

Complaint Investigation
Capacity: 222 Deficiencies: 3 Date: Feb 14, 2025

Visit Reason
The inspection was conducted due to complaints regarding inadequate nail care for a resident, insufficient nursing staff on weekends, and improper administration of pain medication.

Complaint Details
The visit was complaint-related, triggered by concerns about inadequate nail care for resident #104, insufficient staffing affecting residents #59 and #162, and improper medication administration for resident #288. The report includes substantiated findings for all these complaints.
Findings
The facility failed to provide proper nail care for one resident, had inadequate staffing levels on weekends affecting multiple residents, and administered pain medication outside of physician-ordered parameters for one resident, potentially causing medication errors.

Deficiencies (3)
Failure to ensure proper nail care for resident #104, resulting in long, discolored, and possibly infected toenails.
Failure to provide adequate nursing staff on weekends to meet the needs of residents #59 and #162, resulting in unmet care needs and safety concerns.
Failure to follow physician orders for pain medication administration for resident #288, resulting in medication given outside prescribed pain scale parameters.
Report Facts
Residents affected: 1 Residents affected: 2 Residents affected: 1 Licensed capacity: 222 Staffing counts: 18 Staffing counts: 16 Staffing counts: 9 Staffing counts: 15 Staffing counts: 17 Staffing counts: 10

Employees mentioned
NameTitleContext
Licensed Practical NurseLPNNoted for administering medication outside physician orders and interviewed regarding pain scale process
Director of NursingDONInterviewed regarding nail care, staffing, and medication administration deficiencies; provided explanations and plans for staff education
Certified Nursing AssistantCNAInterviewed about nail care procedures and documentation
Executive DirectorEDInterviewed regarding staffing and use of respiratory therapists and hospitality aides
Staffing CoordinatorStaffing CoordinatorInterviewed about staffing schedules and coverage

Inspection Report

Routine
Capacity: 222 Deficiencies: 3 Date: Feb 14, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, staffing, medication administration, and facility policies at Montecito Post Acute Care and Rehabilitation.

Findings
The facility was found deficient in providing proper nail care for a resident, ensuring adequate staffing on weekends, and following physician orders for pain medication administration. Deficiencies were noted in resident grooming, staffing levels, and medication administration practices, all posing minimal harm or potential for actual harm.

Deficiencies (3)
Failure to ensure proper nail care for one resident, resulting in long, discolored, and possibly infected toenails.
Failure to provide adequate nursing staff on weekends to meet the needs of multiple residents, resulting in understaffing and unmet care needs.
Failure to follow physician orders for pain medication administration for one resident, resulting in administration of medication outside prescribed parameters.
Report Facts
Facility licensed capacity: 222 Staffing requirements for CNAs: 18 Staffing requirements for CNAs: 12 Staffing levels on January 18, 2025: 18 Staffing levels on January 18, 2025: 16 Staffing levels on January 18, 2025: 9 Staffing levels on January 19, 2025: 15 Staffing levels on January 19, 2025: 17 Staffing levels on January 19, 2025: 10 Pain medication dosage: 325 Pain medication dosage: 10

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) staff #26Certified Nursing AssistantInterviewed regarding nail care procedures
Registered Nurse (RN) staff #361Registered NurseInterviewed regarding nail care evaluation and documentation
Director of Nursing (DON) staff #799Director of NursingInterviewed regarding nail care, staffing, and medication administration
Staffing Coordinator staff #100Staffing CoordinatorInterviewed regarding staffing levels and scheduling
Licensed Practical Nurse (LPN) staff #163Licensed Practical NurseInterviewed regarding pain scale and medication administration
Registered Nurse staff #800Registered NurseSigned progress note related to medication administration
Executive Director (ED) staff #855Executive DirectorInterviewed regarding staffing and use of respiratory therapists and hospitality aides

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Nov 22, 2023

Visit Reason
The inspection was conducted to investigate complaints related to unnecessary medication use and inaccurate documentation of resident care in a nursing home.

Complaint Details
The complaint investigation found that the facility did not have adequate indication documented for antibiotic use for resident #193 and failed to accurately document bathing/shower care for residents #190 and #193.
Findings
The facility failed to ensure one resident was free from unnecessary antibiotic medication due to lack of adequate indication, and failed to ensure accurate documentation of showers/baths for two residents, potentially leading to needed care not being provided.

Deficiencies (2)
Failure to ensure one resident was free from unnecessary antibiotic medication due to lack of adequate indication for antibiotic use.
Failure to ensure accurate documentation of showers/baths in the clinical record for two residents, resulting in potential for needed cares not being provided.
Report Facts
Days antibiotic administered: 5 Days antibiotic therapy: 7 Dates showers/baths documented: 10

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)Interviewed regarding clarifying antibiotic orders without indication
Director of Nursing (DON)Interviewed regarding facility policy on antibiotic orders and documentation of medicated shampoo application
Infection Preventionist (IP)Interviewed regarding review of antibiotic orders and criteria for antibiotic use
Assistant Director of Nursing (ADON)Interviewed regarding antibiotic order review process
Certified Nursing Assistant (CNA)Interviewed regarding application and documentation of medicated shampoo
Nurse (staff #147)Interviewed regarding responsibility for dispensing medicated shampoo and documentation

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Nov 22, 2023

Visit Reason
The inspection was conducted to investigate complaints related to unnecessary medication use and inaccurate documentation of resident care in the facility.

Complaint Details
The complaint investigation revealed issues with unnecessary antibiotic use for resident #193 and inaccurate documentation of bathing/shower care for residents #190 and #193.
Findings
The facility failed to ensure one resident was free from unnecessary antibiotic medication due to lack of adequate indication, and failed to ensure accurate documentation of showers/baths for two residents, potentially resulting in needed care not being provided.

Deficiencies (2)
Failure to ensure one resident was free from unnecessary antibiotic medication due to lack of adequate indication for antibiotic use.
Failure to ensure accurate documentation of showers/baths in the clinical record for two residents, leading to potential missed care.
Report Facts
Days antibiotic administered: 5 Days antibiotic prescribed: 7 Dates of showers/baths documented: 10

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN) staff #368Licensed Practical NurseInterviewed regarding clarification of antibiotic orders without indication
Director of Nursing (DON) staff #361Director of NursingInterviewed regarding antibiotic order procedures and documentation of medicated shampoo application
Infection Preventionist (IP) staff #83Infection PreventionistInterviewed regarding review of antibiotic orders and criteria for antibiotic use
Assistant Director of Nursing (ADON) staff #28Assistant Director of NursingInterviewed regarding antibiotic order review and infection prevention
Certified Nursing Assistant (CNA) staff #266Certified Nursing AssistantInterviewed regarding application and documentation of medicated shampoo during showers
Nurse staff #147NurseInterviewed regarding responsibilities for dispensing medicated shampoo and documentation

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Aug 18, 2023

Visit Reason
The inspection was conducted due to complaints regarding the facility's failure to honor resident dietary preferences and to ensure treatment was administered as ordered by the physician for specific residents.

Complaint Details
The complaint investigation focused on two residents: resident #287 who reported that dietary preferences were not honored and poor communication by staff, and resident #27 who was not wearing the prescribed C-collar as ordered. Interviews with staff revealed lack of documentation and unclear adherence to orders. The complaint was substantiated with findings of deficient practices.
Findings
The facility failed to honor the dietary preferences of resident #287, resulting in a lack of resident autonomy, and failed to ensure that resident #27 wore a prescribed C-collar as ordered by the physician, with no documentation of refusals or physician notification.

Deficiencies (2)
Failed to ensure preferences regarding meals were honored for resident #287.
Failed to ensure treatment was administered as ordered by the physician for resident #27, specifically wearing a C-collar as ordered.

Employees mentioned
NameTitleContext
Dietary SupervisorInterviewed regarding dietary preferences process and lack of documentation for resident #287.
Registered Nurse (RN/staff #55)Interviewed about dietary preferences process and C-collar usage for resident #27.
Unit Manager (UM/staff #102)Interviewed about dietary preferences and C-collar usage documentation.
Director of Nursing (DON/staff #402)Interviewed about expectations for dietary preferences assessment and handling resident refusals.
Certified Nursing Assistant (CNA/staff #39)Interviewed about who applies the C-collar to resident #27.
Director of Rehabilitation (DOR/staff #19)Interviewed about physician notification regarding resident #27 not wearing C-collar.

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Aug 18, 2023

Visit Reason
The inspection was conducted following complaints regarding the facility's failure to honor resident dietary preferences and to ensure treatment was administered as ordered by the physician for specific residents.

Complaint Details
The complaint investigation focused on two residents: resident #287 regarding failure to honor dietary preferences, and resident #27 regarding failure to ensure treatment with a C-collar as ordered. The complaints were substantiated with findings of deficient practices.
Findings
The facility failed to honor the dietary preferences of resident #287, resulting in a lack of documented preferences and poor communication with staff. Additionally, the facility failed to ensure resident #27 wore a prescribed C-collar as ordered, with no documentation of refusals or physician notification.

Deficiencies (2)
Failed to ensure preferences regarding meals were honored for resident #287.
Failed to ensure treatment was administered as ordered by the physician for resident #27, specifically wearing a C-collar as ordered.

Employees mentioned
NameTitleContext
Dietary SupervisorDietary Supervisor (staff #123)Interviewed regarding dietary preferences process and lack of documentation for resident #287.
Registered NurseRN (staff #55)Interviewed about kitchen staff process and resident #27's C-collar usage.
Unit ManagerUnit Manager (staff #102)Interviewed about dietary preferences follow-up and C-collar refusal documentation.
Director of NursingDON (staff #402)Interviewed about expectations for dietary preferences assessment and documentation of refusals for C-collar.
Certified Nursing AssistantCNA (staff #39)Interviewed about who applies the C-collar to resident #27.
Director of RehabilitationDOR (staff #19)Interviewed about physician notification regarding resident #27 not wearing C-collar.

Inspection Report

Routine
Deficiencies: 10 Date: Jul 1, 2022

Visit Reason
The inspection was conducted to evaluate compliance with federal regulations related to resident rights, care, assessments, infection control, food safety, medical records, and other regulatory requirements at Montecito Post Acute Care and Rehabilitation.

Findings
The facility was found deficient in multiple areas including failure to honor resident self-determination, incomplete bed hold notification documentation, inaccurate Minimum Data Set (MDS) assessments, inadequate pressure ulcer care, failure to obtain ordered resident weights, improper care and flushing of feeding tubes, failure to maintain accurate medical records including advance directives, failure to follow infection control protocols during perineal/catheter care, and food safety violations related to hair restraints and food storage.

Deficiencies (10)
Failed to honor resident #133's right to self-determination by not removing the resident's parent from contact list as requested.
Failed to provide written notification of bed hold policy for resident #39 when transferred to hospital; incomplete bed hold forms.
Inaccurate Minimum Data Set (MDS) assessment for resident #133 regarding insulin administration.
Failed to provide appropriate pressure ulcer care for resident #162 including lack of repositioning and use of pressure relief devices.
Failed to obtain weekly weights as ordered for resident #178 at nutritional risk.
Failed to provide proper care and flushing of feeding tube for resident #70, resulting in tube blockage and risk of infection.
Failed to maintain accurate and complete medical records including missing advance directive forms for resident #101 and discrepancies in code status for resident #487.
Failed to complete and maintain bed hold documentation for resident #39 per facility policy.
Failed to implement infection prevention and control during perineal/catheter care, including failure to change gloves before reconnecting tracheostomy tubing and touching clean surfaces.
Failed to ensure staff wore hair restraints and properly label and store food items in kitchen.
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 4 Residents affected: 1 Residents affected: 1 Staff observed: 2 Food items with expired or missing use-by dates: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN/staff #33)Interviewed regarding resident #133's right to self-determination and facility protocol
Director of Nursing (DON/staff #165)Interviewed regarding multiple deficiencies including MDS accuracy, bed hold policy, feeding tube care, infection control, and advance directives
Registered Nurse (RN)/MDS Coordinator (staff #174)Interviewed regarding MDS assessment accuracy for resident #133
Certified Nursing Assistant (CNA/staff #265)Interviewed regarding weight monitoring for resident #178
Licensed Practical Nurse (LPN/staff #22)Interviewed regarding feeding and weight monitoring for resident #178 and feeding tube care for resident #70
Director of Rehabilitation (staff #129)Interviewed regarding feeding tube care for resident #70
Registered Nurse/Assistant Director of Nursing (RN/ADON/staff #17)Interviewed regarding feeding tube care for resident #70
Licensed Practical Nurse (LPN/staff #196)Observed and interviewed regarding feeding tube care for resident #70
Dietary Manager (staff #318)Interviewed regarding hair restraint and food storage deficiencies
Medical Record Director (staff #40)Interviewed regarding missing advance directive for resident #101
Registered Nurse (staff #3)Interviewed regarding advance directive process for resident #101
Medical Record Assistant (staff #201)Interviewed regarding missing advance directive paperwork for resident #101
Licensed Practical Nurse (LPN/staff #202)Interviewed regarding re-signing of lost advance directive paperwork for resident #101
Certified Nursing Assistants (CNA/staff #52 and staff #123)Observed and interviewed regarding infection control breach during perineal/catheter care
Director of Staff Development/Registered Nurse (RN/staff #86)Observed and interviewed regarding infection control breach during perineal/catheter care
Respiratory Therapist (RT/staff #209)Interviewed regarding infection control training for reconnecting tracheostomy tubing

Inspection Report

Routine
Deficiencies: 10 Date: Jul 1, 2022

Visit Reason
The inspection was conducted to assess compliance with federal regulations regarding resident rights, care, assessment accuracy, infection control, and other regulatory requirements in a nursing home setting.

Findings
The facility was found deficient in multiple areas including failure to honor resident self-determination, incomplete bed hold notifications, inaccurate Minimum Data Set (MDS) assessments, inadequate pressure ulcer care, failure to obtain ordered resident weights, improper care and maintenance of feeding tubes, failure to maintain accurate medical records including advance directives, incomplete bed hold documentation, and lapses in infection prevention and control practices.

Deficiencies (10)
Failed to ensure resident #133's right to self-determination by not removing the resident's parent from contact list as requested.
Failed to provide written notification for bed hold to resident #39 when transferred to hospital.
Inaccurate Minimum Data Set (MDS) assessment for resident #133 regarding insulin administration.
Failed to provide appropriate pressure ulcer care for resident #162, including lack of repositioning and use of pressure relief devices.
Failed to obtain weekly weights as ordered for resident #178, risking weight loss and malnutrition.
Failed to provide proper care and flushing of feeding tube for resident #70, resulting in tube occlusion and risk of infection.
Failed to ensure staff wore hair restraints and properly labeled and stored food items in the kitchen.
Failed to maintain accurate and complete medical records including advance directives for multiple residents.
Failed to complete bed hold documentation and notify residents or representatives as required.
Failed to implement infection prevention and control during perineal/catheter care, including failure to change gloves and perform hand hygiene after reconnecting tracheostomy tubing.
Report Facts
Residents sampled: 35 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 4 Shifts with no repositioning: 11

Employees mentioned
NameTitleContext
Staff #33Licensed Practical Nurse (LPN)Interviewed regarding resident #133's right to self-determination and facility protocol
Staff #165Director of Nursing (DON)Interviewed regarding multiple deficiencies including MDS accuracy, bed hold policy, feeding tube care, and infection control
Staff #174Registered Nurse (RN)/MDS CoordinatorInterviewed regarding MDS assessment accuracy for resident #133
Staff #330Restorative Nursing Assistant (RNA)Interviewed regarding pressure ulcer care for resident #162
Staff #22Licensed Practical Nurse (LPN)Interviewed regarding pressure ulcer care and feeding tube care
Staff #129Director of RehabilitationInterviewed regarding pressure ulcer care documentation
Staff #265Certified Nursing Assistant (CNA)Interviewed regarding weight monitoring for resident #178
Staff #196Licensed Practical Nurse (LPN)Interviewed and observed regarding feeding tube flushing for resident #70
Staff #17Registered Nurse/Assistant Director of Nursing (RN/ADON)Interviewed regarding feeding tube care and flushing
Staff #142Wound Care Nurse (WCC)/Assistant Director of Nursing (ADON)Observed and interviewed regarding feeding tube site care
Staff #318Dietary ManagerInterviewed regarding hair restraint and food storage practices
Staff #160Licensed Practical Nurse (LPN)Interviewed regarding advance directive documentation
Staff #285Registered Nurse (RN)Interviewed regarding advance directive documentation
Staff #201Medical Record AssistantInterviewed regarding scanning of advance directive forms
Staff #202Licensed Practical Nurse (LPN)Interviewed regarding lost and re-signed advance directive forms
Staff #52Certified Nursing Assistant (CNA)Observed and interviewed regarding infection control lapses during perineal/catheter care
Staff #123Certified Nursing Assistant (CNA)Observed during perineal/catheter care with infection control lapses
Staff #86Director of Staff Development/Registered Nurse (RN)Interviewed regarding infection control lapses during perineal/catheter care
Staff #209Respiratory Therapist (RT)Interviewed regarding infection control training for tracheostomy care

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