Inspection Reports for
Montgomery Nursing and Rehabilitation Center

2817 Albany Post Road, Box 158, Montgomery, NY, 12549

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 11.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

120% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

32 24 16 8 0
2019
2022
2023
2024
2025

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Jan 14, 2025

Visit Reason
The inspection was conducted as a recertification and abbreviated survey to investigate medication administration errors, medication neglect, and pest control issues at the Montgomery Nursing and Rehabilitation Center.

Complaint Details
The complaint investigation revealed substantiated medication errors including under-dosing and failure to administer medications as ordered, and a significant medication error involving administration of another resident's medications. The pest control complaint was substantiated with evidence of mice presence and inadequate pest control follow-up.
Findings
The facility failed to ensure medication error rates were below 5%, with specific errors in medication administration for residents #34 and #31. A significant medication error occurred when Resident #70 was given medications not prescribed, resulting in chest pain and hospital transfer. Additionally, the facility did not maintain an effective pest control program, with documented evidence of mice presence and inadequate follow-up on pest control measures.

Deficiencies (3)
F 0759: The facility did not ensure medication error rates were below 5%, with errors including under-administration of Tums and failure to administer Vitamin C as ordered.
F 0760: The facility failed to keep residents free from significant medication errors when Resident #70 was given multiple medications not prescribed, causing chest pain and hospital transfer.
F 0925: The facility did not maintain an effective pest control program, failing to document follow-up or monitor the effectiveness of interventions to eradicate mice on one unit and the physical therapy department.
Report Facts
Medication error rate: 5.71 Medication doses administered incorrectly: 2 Medication doses given to wrong resident: 6 Dates of pest control log entries: 2024

Employees mentioned
NameTitleContext
Licensed Practical Nurse #21Licensed Practical NurseAdministered incorrect dose of Tums to Resident #34
Licensed Practical Nurse #20Licensed Practical NurseSigned off Vitamin C administration that was not given to Resident #31
Licensed Practical Nurse #16Licensed Practical NurseSelf-reported giving wrong medications to Resident #70 and was suspended
Director of NursingInterviewed regarding medication administration errors and pest control issues
AdministratorInterviewed regarding medication error involving Resident #70
PhysicianInterviewed regarding medication error and resident chest pain
Licensed Practical Nurse Supervisor #21Licensed Practical Nurse SupervisorSupervised medication nurse who gave Resident #70 wrong medications
Director of RehabilitationReported mice droppings in physical therapy department
Licensed Practical Nurse #14Licensed Practical NurseInterviewed about mice sightings and reporting procedures
Director of Maintenance/HousekeepingInterviewed about pest control measures and documentation

Inspection Report

Annual Inspection
Deficiencies: 11 Date: Jan 14, 2025

Visit Reason
The inspection was a recertification survey conducted from January 7, 2025 to January 14, 2025 to assess compliance with regulatory requirements for Montgomery Nursing and Rehabilitation Center.

Findings
The facility was found deficient in multiple areas including residents' rights to dignity, environmental cleanliness, PASARR screening, care plan implementation, dialysis care, staffing levels, nurse aide performance appraisals, medication administration, food safety, infection control, and pest control.

Deficiencies (11)
F 0550: The facility did not ensure residents' right to dignity; a nurse was observed feeding a resident while standing and a resident's urinary catheter bag was uncovered and visible.
F 0584: The facility did not maintain a clean and homelike environment; floors, radiators, walls, and toilets were dirty or damaged, and meal trays had lime deposit stains.
F 0645: The facility did not ensure thorough completion of PASARR Level 1 Screens prior to admission for 2 of 23 residents reviewed.
F 0656: The facility did not follow the comprehensive person-centered care plan for a resident; bilateral fall mats were not implemented after a fall.
F 0698: The facility did not ensure consistent assessment and communication for a resident receiving dialysis; documentation and communication book sections were incomplete.
F 0725: The facility did not meet minimum staffing requirements for Certified Nurse Aides on 10 of 28 days reviewed.
F 0730: The facility did not complete performance appraisals every 12 months for 5 Certified Nurse Aides reviewed.
F 0759: The facility had a medication error rate of 5.71%; errors included administering incorrect dosage and failure to administer prescribed medication.
F 0812: The facility did not ensure food was stored according to professional standards; multiple food items in refrigerators, freezer, and dry storage lacked labeling, dates, or proper sealing.
F 0880: The facility did not properly implement transmission-based precautions for a resident with Clostridium difficile and failed to maintain an infection surveillance plan for tracking infections.
F 0925: The facility did not maintain an effective pest control program; mice were observed on one unit and in the physical therapy department with no documented follow-up or monitoring of interventions.
Report Facts
Medication error rate: 5.71 Staffing deficiency days: 10 Residents reviewed for PASARR screening: 23 Certified Nurse Aides reviewed for performance appraisals: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse #31Observed feeding resident while standing
Certified Nurse Assistant #17Aware urinary catheter bag was not covered
Director of NursingDirector of NursingProvided statements on dignity, catheter privacy, dialysis communication, infection control, and staffing
Certified Nurse Aide #13Unaware fall mats were required and not placed
Unit Manager #19Supervised staff and provided statements on fall mats and dialysis communication
Licensed Practical Nurse #21Administered incorrect medication dosage
Licensed Practical Nurse #20Failed to administer Vitamin C and signed off medication incorrectly
Director of Food ServicesDirector of Food ServicesProvided statements on food storage and lime deposits
Housekeeper #34Did not follow infection control procedures cleaning resident room
Director of RehabilitationReported mice droppings in physical therapy department
Director of Maintenance/HousekeepingProvided statements on pest control and mouse traps

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 17 Date: Jan 14, 2025

Visit Reason
Multiple standard health and life safety code citations related to quality of care and safety were identified and corrected by March 12-13, 2025.

Findings
Multiple standard health and life safety code citations related to quality of care and safety were identified and corrected by March 12-13, 2025.

Deficiencies (17)
Develop/implement comprehensive care plan
Dialysis
Food procurement,store/prepare/serve-sanitary
Free of medication error rts 5 prcnt or more
Infection prevention & control
Maintains effective pest control program
Nurse aide peform review-12 hr/yr in-service
Pasarr screening for md & id
Resident rights/exercise of rights
Residents are free of significant med errors
Safe/clean/comfortable/homelike environment
Sufficient nursing staff
Electrical equipment - power cords and extens
Electrical systems - essential electric syste
Gas equipment - cylinder and container storag
Smoking regulations
Sprinkler system - maintenance and testing

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 3 Date: Oct 30, 2024

Visit Reason
Standard health citations related to behavioral health services, accident hazards, and quality of care were identified and corrected by December 23, 2024.

Findings
Standard health citations related to behavioral health services, accident hazards, and quality of care were identified and corrected by December 23, 2024.

Deficiencies (3)
Behavioral health services
Free of accident hazards/supervision/devices
Quality of care

Inspection Report

Abbreviated Survey
Deficiencies: 3 Date: Oct 28, 2024

Visit Reason
The visit was an abbreviated survey conducted to assess compliance with care standards, specifically reviewing treatment, supervision, and behavioral health care for residents.

Findings
The facility failed to ensure that a resident received ordered left hip x-ray after a fall, did not consistently perform 15-minute safety checks as ordered for a resident with suicidal ideation and high fall risk, and did not properly document or communicate these care interventions.

Deficiencies (3)
F 0684: The facility did not ensure a left hip x-ray was performed as ordered after Resident #1's fall on 10/20/24. The order was not communicated to the diagnostic imaging company.
F 0689: The facility failed to provide adequate supervision and consistent 15-minute safety checks for Resident #1, who was at high risk for falls and had suicidal ideation. Documentation of safety checks was incomplete or missing.
F 0740: The facility did not provide necessary behavioral health care for Resident #1 with suicidal ideation. The 15-minute safety checks were not consistently documented or included in care plans, and the reason for discontinuing the order was not documented.
Report Facts
Duration of 15-minute safety checks order: 72 PHQ-9 score: 21

Employees mentioned
NameTitleContext
Registered Nurse Supervisor #2Registered Nurse SupervisorNamed in findings related to failure to order and follow up on left hip x-ray and 15-minute safety checks
Registered Nurse Unit Manager #1Registered Nurse Unit ManagerUnable to find left hip x-ray result and responsible for follow-up on orders
Director of NursingDirector of NursingOversight of order entry and follow-up for left hip x-ray and 15-minute safety checks
Certified Nurse Aide #1Certified Nurse AideInterviewed regarding knowledge and performance of 15-minute safety checks
Licensed Practical Nurse #1Licensed Practical NurseInterviewed about performance and documentation of 15-minute safety checks
Registered Nurse #2Registered NurseInterviewed about 15-minute safety checks and documentation
Registered Nurse Supervisor #1Registered Nurse SupervisorSpoke with physician to discontinue 15-minute safety checks but failed to document reason

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Dec 26, 2023

Visit Reason
One standard health citation for reporting to the national health safety network was identified; deficiency not corrected as of report date.

Findings
One standard health citation for reporting to the national health safety network was identified; deficiency not corrected as of report date.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Dec 18, 2023

Visit Reason
One standard health citation for reporting to the national health safety network was identified; deficiency not corrected as of report date.

Findings
One standard health citation for reporting to the national health safety network was identified; deficiency not corrected as of report date.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Abbreviated Survey
Deficiencies: 2 Date: Oct 19, 2023

Visit Reason
The inspection was conducted as an abbreviated survey to evaluate compliance with regulations related to resident notification of treatment changes and protection from abuse.

Findings
The facility failed to ensure that a resident's representative was informed in advance of medication changes, specifically an increase in Clonazepam dosage. Additionally, the facility did not protect a resident from physical abuse by a licensed practical nurse, resulting in disciplinary action and increased supervision for the resident.

Deficiencies (2)
F 0552: The facility did not inform Resident #1's representative of the risks, benefits, and alternatives prior to increasing Clonazepam dosage from once to twice daily. The resident was on palliative care and had recent falls and agitation.
F 0600: The facility failed to protect Resident #1 from physical abuse when a Licensed Practical Nurse grasped and pulled the resident by the shirt collar twice while the resident was attempting to self-transfer. The resident was assessed with no injuries but required 1:1 supervision after the incident.
Report Facts
Residents affected: 1 Date of incident: Jun 14, 2023

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in physical abuse finding for grasping and pulling Resident #1
RNUM #1Registered Nurse Unit ManagerInterviewed regarding failure to notify resident representative of medication change
DONDirector of NursingInterviewed regarding notification procedures and abuse incident
CNA #1Certified Nurse AideWitnessed and reported abuse allegation to nursing supervisor
RNSRegistered Nursing SupervisorAssessed resident after abuse allegation and suspended LPN #1 pending investigation

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 2 Date: Oct 19, 2023

Visit Reason
Standard health citations related to abuse prevention and resident rights were identified and corrected by December 18, 2023.

Findings
Standard health citations related to abuse prevention and resident rights were identified and corrected by December 18, 2023.

Deficiencies (2)
Free from abuse and neglect
Right to be informed/make treatment decisions

Inspection Report

Annual Inspection
Deficiencies: 1 Date: Jul 15, 2022

Visit Reason
The inspection was conducted as a recertification survey to assess compliance with regulatory requirements for Montgomery Nursing and Rehabilitation Center.

Findings
The facility failed to develop and implement a comprehensive person-centered care plan with measurable goals and interventions to address chewing behaviors for Resident #3. Observations and interviews confirmed the resident exhibited chewing behaviors without an appropriate care plan in place.

Deficiencies (1)
F 0656: The facility did not develop a complete care plan with measurable goals and actions to address chewing behaviors for Resident #3. Observations and record reviews confirmed the absence of a behavior care plan despite documented chewing behaviors.

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA #1)Interviewed regarding Resident #3's chewing behavior and towel use.
Licensed Practical Nurse (LPN #1)Interviewed about Resident #3's chewing behavior and care plan responsibilities.
Registered Nurse Unit Manager (RNUM)Interviewed about the absence of a behavior care plan for Resident #3 and responsibility for care plans.

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 3 Date: Jul 15, 2022

Visit Reason
Standard health and life safety code citations related to care planning and fire safety were identified and corrected by September 2022.

Findings
Standard health and life safety code citations related to care planning and fire safety were identified and corrected by September 2022.

Deficiencies (3)
Develop/implement comprehensive care plan
Illumination of means of egress
Portable fire extinguishers

Inspection Report

Annual Inspection
Deficiencies: 9 Date: Jul 30, 2019

Visit Reason
The inspection was a recertification survey to assess compliance with federal regulations for nursing homes.

Findings
The facility was found deficient in multiple areas including environmental cleanliness, failure to notify residents' representatives in writing about transfers and bed hold policies, incomplete care plans for residents, expired medications, lack of carbon monoxide detectors in mechanical rooms, and inadequate infection prevention practices.

Deficiencies (9)
F 0584: The facility did not maintain a clean environment; floors, doors, baseboard trims, and ceiling tiles were stained or dirty in multiple resident rooms and common areas.
F 0623: The facility failed to provide timely written notification to residents' representatives regarding hospital transfers for 3 residents reviewed.
F 0625: The facility did not notify the resident or representative in writing about the bed hold policy for 1 resident reviewed.
F 0656: The facility failed to develop and implement complete care plans addressing cellulitis and wounds for 2 residents reviewed.
F 0657: The facility did not revise comprehensive care plans within 7 days to address changes in skin condition and hearing ability for 2 residents.
F 0685: The facility did not ensure residents received proper treatment and assistive devices to maintain hearing ability; one resident's hearing aid was lost and not replaced.
F 0755: Expired medications were found on medication carts and in medication rooms, including insulin and warfarin for a resident on anticoagulation therapy.
F 0836: The facility lacked carbon monoxide detectors in mechanical rooms housing fuel-fired equipment as required by fire code.
F 0880: The facility failed to implement infection prevention practices; a resident's foley catheter tubing was observed dragging on the floor during therapy sessions.
Report Facts
Residents reviewed for hospitalization notification: 3 Residents sampled for care plan deficiencies: 22 Expired medications found: 1 Expired warfarin tablets: 28 Expired insulin bottles: 5 Expired Neupogen vials: 4

Employees mentioned
NameTitleContext
RN #1Registered Nurse, Unit ManagerInterviewed regarding lack of written notification of transfers and care plan deficiencies
Social WorkerInterviewed regarding lack of written notification of transfers and bed hold policy
Maintenance DirectorConfirmed environmental cleanliness deficiencies and plans for repairs
Medication Nurse #1Unaware of expired medications in medication cart
Medication Nurse #2Interviewed about expired medications and medication room inspections
Unit Supervisor #1Confirmed nurses' responsibility for checking expired medications
Director of NursingConfirmed no follow-up on missing hearing aid since 2017
Physical TherapistObserved foley catheter tubing on floor and confirmed it should not touch floor
Therapy DirectorConfirmed foley catheter tubing was on floor

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