Inspection Reports for The Estates at Charlottesville

491 Crestwood Dr, Charlottesville, VA 22903, United States, VA, 22903

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Inspection Report Monitoring Deficiencies: 0 Jul 1, 2025
Visit Reason
The inspection was a monitoring visit triggered by a self-reported incident received by VDSS Division of Licensing on May 17, 2025, related to Resident Care and Related Services.
Findings
The licensing inspector completed a tour of the secure environment and reviewed documentation, activities, and staff interactions. The investigation found no evidence of non-compliance with standards or law.
Report Facts
Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2
Inspection Report Monitoring Deficiencies: 0 May 7, 2025
Visit Reason
Mandated monitoring inspection conducted to review compliance with applicable standards and regulations for the assisted living facility.
Findings
The inspection found no violations with applicable standards or law. The inspection summary will be posted publicly within five business days.
Report Facts
Resident records reviewed: 6 Staff records reviewed: 6 Resident interviews conducted: 3 Staff interviews conducted: 3
Inspection Report Monitoring Deficiencies: 0 May 7, 2025
Visit Reason
The inspection was a non-mandated monitoring visit conducted to review staffing and supervision as well as resident care and related services following a self-reported incident received by VDSS Division of Licensing on 2025-04-30.
Findings
The inspection found no violations with applicable standards or law based on the evidence gathered during the inspection.
Report Facts
Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1
Inspection Report Complaint Investigation Census: 87 Deficiencies: 1 Nov 25, 2024
Visit Reason
The inspection was conducted in response to a complaint received on 2024-10-17 regarding allegations in the area of Admission, Retention and Discharge of Residents.
Findings
The investigation did not substantiate the complaint allegations of non-compliance. However, a non-complaint related violation was identified regarding failure to review and update fall risk ratings after each fall.
Complaint Details
Complaint was received on 2024-10-17 regarding Admission, Retention and Discharge of Residents. The evidence did not support the allegations of non-compliance with standards or law.
Deficiencies (1)
Description
The facility did not ensure that the fall risk rating was reviewed and updated after each fall.
Report Facts
Number of residents present: 87 Number of resident records reviewed: 1 Number of staff interviews conducted: 2
Employees Mentioned
NameTitleContext
Yvonne RandolphLicensing InspectorInspector conducting the complaint investigation
Director of Health and WellnessNamed in plan of correction related to fall risk rating deficiency
Interim Executive DirectorNamed in plan of correction related to fall risk rating deficiency
Inspection Report Monitoring Deficiencies: 0 Sep 3, 2024
Visit Reason
The inspection was a non-mandated monitoring visit conducted following a self-reported incident received on 2024-07-16 regarding allegations in Resident Care and Staffing and Supervision.
Findings
The investigation found no evidence of non-compliance with standards or laws. The inspection included a tour of the facility, interviews with residents and staff, and observations of memory care.
Report Facts
Number of resident interviews: 2 Number of staff interviews: 2
Inspection Report Renewal Deficiencies: 1 May 13, 2024
Visit Reason
The inspection was conducted as a renewal inspection of the assisted living facility to assess compliance with applicable standards and regulations.
Findings
The inspection found non-compliance related to individualized service plans for two residents, which did not include descriptions of identified needs such as DNR orders. A violation notice was issued and the facility was given the opportunity to submit a plan of correction.
Deficiencies (1)
Description
The facility did not ensure that individualized service plans for two residents include a description of an identified need related to DNR orders.
Report Facts
Number of resident records reviewed: 10 Number of staff records reviewed: 5 Number of interviews conducted with residents: 5 Number of interviews conducted with staff: 4
Employees Mentioned
NameTitleContext
Yvonne RandolphLicensing InspectorInspector conducting the renewal inspection
Inspection Report Complaint Investigation Deficiencies: 0 Mar 25, 2024
Visit Reason
The inspection visit was conducted in response to a complaint received by VDSS Division of Licensing on 2024-02-28 regarding allegations in the area of Resident Care and Related Services.
Findings
The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. An exit meeting was conducted to review the inspection findings.
Complaint Details
Complaint related to Resident Care and Related Services; the allegations were not substantiated.
Report Facts
Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 1
Inspection Report Complaint Investigation Deficiencies: 2 Jul 21, 2023
Visit Reason
The inspection was conducted due to a complaint related to personnel background checks at the assisted living facility.
Findings
The facility failed to comply with background check regulations by employing a staff member convicted of a barrier crime and lacking an original criminal background check for another staff member. Corrective actions included termination and re-submission of background checks.
Complaint Details
The visit was complaint-related and substantiated, involving violations of background check requirements for staff.
Deficiencies (2)
Description
Facility employed a staff member convicted of a barrier crime in February 2021.
One staff member did not have an original criminal background check on file.
Report Facts
Date of staff conviction: 2021 Date of background check re-submission: 2023
Inspection Report Complaint Investigation Deficiencies: 0 Jul 21, 2023
Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2023-07-20 regarding an allegation in the area of Resident Care and Related Services.
Findings
The evidence gathered during the investigation did not support the allegation of non-compliance with standards or law. An exit meeting was planned to review the inspection findings.
Complaint Details
Complaint related inspection with no substantiated findings of non-compliance.
Report Facts
Number of staff records reviewed: 1
Inspection Report Complaint Investigation Deficiencies: 1 Jun 15, 2023
Visit Reason
The inspection was conducted in response to a complaint received by the VDSS Division of Licensing on June 15, 2023, regarding allegations in the area of Personnel at The Estates at Charlottesville assisted living facility.
Findings
The investigation found non-compliance with regulations as the facility's administrator was not currently licensed as an assisted living or nursing home administrator by the Virginia Board of Long Term Care Administrators. A violation was issued based on this finding.
Complaint Details
The complaint was substantiated as the evidence supported the allegations of non-compliance regarding the administrator's licensure status.
Deficiencies (1)
Description
Administrator is not currently licensed as an assisted living administrator or nursing home administrator by the Virginia Board of Long Term Care Administrators.
Report Facts
License expiration date: Mar 31, 2023 Plan of correction timeframe: 5 Review request timeframe: 15 Posting timeframe: 5
Employees Mentioned
NameTitleContext
Yvonne RandolphLicensing InspectorInspector conducting the complaint investigation and contact person for the facility
Inspection Report Monitoring Deficiencies: 0 May 2, 2023
Visit Reason
The inspection was a monitoring visit conducted by the licensing inspector following a self-reported incident received by VDSS Division of Licensing on 4/19/2023 in the area of Building and Grounds.
Findings
The evidence gathered during the investigation did not support non-compliance with standards or law. No deficiencies or violations were found during the inspection.
Report Facts
Number of resident interviews: 2 Number of staff interviews: 5
Inspection Report Renewal Deficiencies: 1 May 2, 2023
Visit Reason
The inspection was a renewal visit to assess compliance with applicable standards and laws for the assisted living facility.
Findings
The inspection found non-compliance related to the Virginia Statewide Fire Code due to the absence of an annual fire inspection for 2022, which was confirmed by the administrator.
Deficiencies (1)
Description
Facility is not in compliance with the Virginia Statewide Fire Code as an annual fire inspection was not completed in 2022.
Report Facts
Number of resident records reviewed: 9 Number of staff records reviewed: 5 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 3
Employees Mentioned
NameTitleContext
Yvonne RandolphLicensing InspectorInspector conducting the renewal inspection
Inspection Report Complaint Investigation Deficiencies: 0 Mar 27, 2023
Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2023-03-03 regarding allegations in the areas of Building and Grounds and Resident Care and Related Services.
Findings
The evidence gathered during the investigation did not support the allegations of non-compliance with standards or law. An exit meeting was conducted to review the inspection findings.
Complaint Details
Complaint related inspection triggered by allegations in Building and Grounds and Resident Care and Related Services. The complaint was not substantiated.
Report Facts
Number of resident interviews: 1 Number of staff interviews: 1
Inspection Report Monitoring Deficiencies: 2 May 16, 2022
Visit Reason
An unannounced monitoring inspection was conducted to follow-up on a self-reported incident related to resident care and related services.
Findings
The investigation confirmed non-compliance with standards regarding the facility's failure to assume general responsibility for a resident's health, safety, and well-being, and failure to implement an infection control program consistent with CDC guidelines.
Complaint Details
The visit was not complaint-related; it was a monitoring inspection following a self-reported incident.
Deficiencies (2)
Description
Facility failed to assume general responsibility for the health, safety and well-being of a resident in care related to delayed cleaning of feces in a resident's suite.
Facility failed to implement an infection control program addressing surveillance, prevention, and control of disease consistent with CDC guidelines.
Report Facts
Incident date: Mar 19, 2022 Incident duration: 3 Inspection date: May 16, 2022
Inspection Report Complaint Investigation Deficiencies: 0 Dec 1, 2021
Visit Reason
A non-mandated on-site complaint inspection was conducted due to a complaint received regarding allegations in resident care and related services, building and grounds, and staffing and supervision.
Findings
The investigation found no evidence to support the allegations of non-compliance with standards or law.
Complaint Details
Complaint related visit; the evidence gathered did not support allegations of non-compliance with standards or law.
Inspection Report Monitoring Census: 75 Deficiencies: 1 Dec 1, 2021
Visit Reason
A monitoring inspection was initiated on 2021-11-09 and concluded on 2021-12-01 to review compliance with applicable standards and laws at the assisted living facility.
Findings
The inspection determined non-compliance with applicable standards due to the facility's failure to immediately notify the Department's regional licensing office about the resignation of the licensed administrator, employment of a new administrator, and the last date of employment of the previous administrator.
Deficiencies (1)
Description
Facility failed to immediately notify the Department's regional licensing office of the licensed administrator's resignation, new administrator employment, and last date of employment of the previous administrator.
Report Facts
Census: 75
Employees Mentioned
NameTitleContext
Yvonne RandolphInspectorCurrent inspector conducting the monitoring inspection
Staff #1AdministratorReported acceptance of administrator position effective 8/15/2021
Inspection Report Renewal Census: 67 Deficiencies: 1 May 3, 2021
Visit Reason
A renewal inspection was initiated with the licensee on 5/3/2021 and concluded on 5/6/2021 to assess compliance with applicable standards and laws.
Findings
The inspection determined non-compliance with applicable standards or laws, specifically the facility admitted and retained one individual with a condition prohibited by regulation 22VAC40-73-310-H.
Deficiencies (1)
Description
Facility admitted and retained one individual with a condition prohibited by 22VAC40-73-310-H related to psychotropic medications without appropriate diagnosis and treatment plans.
Report Facts
Residents reviewed: 5 Staff reviewed: 5
Inspection Report Deficiencies: 0 Nov 7, 2020
Visit Reason
The inspection was conducted using an alternate remote protocol due to a state of emergency health pandemic. Licensing staff followed up on a referral regarding allegations related to a resident discharge, which the facility had previously self-reported.
Findings
Evidence gathered during the investigation did not support the allegations related to the resident discharge.

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