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Assisted Living in Waterville

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Mount Joseph at Waterville

Assisted Living in Waterville

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Mount Joseph at Waterville

7 Highwood St, Waterville, ME 04901 View map
Overview of Mount Joseph at Waterville

Mount Joseph at Waterville is a skilled nursing and rehabilitation center. Quality nursing home aims to change the meaning of recovery for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. Mount Joseph is the trusted nursing facility in the city because of its commitment to supporting its residents with an unwavering amount of compassion and kindness.

Seniors can expect a list of essential and helpful services such as personal care, a team of staff available 24/7, exercise programs, an on-call nurse, scheduled activities, and home-cooked meals served daily. Medical services include wound care, respiratory rehabilitation, fall prevention, and palliative care– among its other comprehensive services.

(207) 873-0705

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Maine average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Maine average: 2.5/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Maine average: 4.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
1/5
Maine average: 3.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 0m per day

This home provides 11% more nursing time per resident than the Maine average.

Maine average: 4h 31m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 138

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maine average
Occupancy rate 86.1%
Residents per day (avg) 98
Occupancy rate
86.1%
Residents per day (avg)
98

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

40% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M
Operating loss
-$3.2M
Privately-owned community Operated by a business corporation.
Home revenue
$15,784,452.00
Operating loss
$-3,210,656.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.6M
35.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.4M
Total costs $19.0M
Years in operation
42 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 36 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Diane Sinclair, Administrator

Staff Composition

Total Employees
265
Full-Time Employees
265

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

5 services
Doctor on Staff
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Rehabilitation

Amenities & Lifestyle

7 amenities
On-Site Café
Beauty Salon
Outdoor Spaces
Walking Paths
Gardens
Daily Life Enrichment Activities
Pastoral Care Support
Specific ProgramsPost Sub-Acute Care, Skilled Nursing, Assisted Living, Rehabilitation, Independent Living

Pricing & Financial Information

Dining & Nutrition

Food DescriptionMeals are prepared fresh daily using the finest ingredients, with alternate choices available.
Meals IncludedYes

Types of Care at Mount Joseph at Waterville

Independent Living Assisted Living Skilled Nursing
Contact Mount Joseph at Waterville

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare Long-term care insurance

Health Inspection History

Inspections
Total health inspections 4

Maine average 5


Last Health inspection on Aug 2025

Total health citations 49

Maine average 28.5

Citations per inspection
12.25

Maine average 5.88


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 49 citations resulted from standard inspections; 5 of 49 resulted from complaint investigations; and 32 of 49 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 3
900% worse than Maine average

Maine average: 0.3


Serious Health citations More info 1
150% worse than Maine average

Maine average: 0.4

3 critical citations More info Maine average: 0.3

1 serious citation More info Maine average: 0.4

45 moderate citations More info Maine average: 25.8

0 minor citations More info Maine average: 2.1
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 28, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 28, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 28, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Aug 28, 2025
Corrected

Compare Assisted Living around Waterville The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.

Filter by care type
Mount Joseph at Waterville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Waterville
138
No
36
-
86.1%
A+
0
0
0
Quarry Road Residential Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Waterville
12
No
33
-
100.0%
-
19
8
31
Pleasant Street Services
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Waterville
6
No
84
-
-
-
11
2
0
Western Avenue Services
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Waterville
5
No
51
Private / Shared Rooms
-
-
9
3
0
Petra House Waiver
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Waterville
3
No
59
-
66.7%
-
11
4
1

Places of interest near Mount Joseph at Waterville

Address 1.4 miles from city center — 1.23 miles to nearest hospital (Maine General Health)

Address 7 Highwood St, Waterville, ME 04901

Calculate Travel Distance to Mount Joseph at Waterville

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 156
Employees 149
Contractors 7
Staff to resident ratio 1.68:1
13% worse than Maine average

Maine average ratio: 1.92:1

Avg staff/day 62
Average shift 8.9 hours
10% better than Maine average

Maine average: 8.1 hours

Total staff hours (quarter) 50,109
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 72
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

3.9%

1,941 contractor hours this quarter

Certified Nursing Assistant: 4 Registered Nurse: 3
Staff by category
Certified Nursing Assistant6847223,70391100%8.8
Registered Nurse243277,59091100%9.5
Medication Aide/Technician130135,70491100%11.1
Licensed Practical Nurse8083,09191100%10.1
Clinical Nurse Specialist4041,7506470%8.1
Mental Health Service Worker3031,3796470%7.4
Speech Language Pathologist4049856673%7.5
Dietitian2029196571%7.9
Respiratory Therapist4046406470%6.5
Physical Therapy Assistant4046267582%6.7
Administrator1015126470%8
Medical Director1015126470%8
Nurse Practitioner1015126470%8
Other Dietary Services Staff3035034853%7.2
Occupational Therapy Aide2024906268%7.9
RN Director of Nursing1014785560%8.7
Qualified Social Worker2023837077%5
Respiratory Therapy Technician2022256369%3.1
Dental Services Staff2021081820%6
72 Certified Nursing Assistant
% of Days 100%
27 Registered Nurse
% of Days 100%
13 Medication Aide/Technician
% of Days 100%
8 Licensed Practical Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 70%
3 Mental Health Service Worker
% of Days 70%
4 Speech Language Pathologist
% of Days 73%
2 Dietitian
% of Days 71%
4 Respiratory Therapist
% of Days 70%
4 Physical Therapy Assistant
% of Days 82%
1 Administrator
% of Days 70%
1 Medical Director
% of Days 70%
1 Nurse Practitioner
% of Days 70%
3 Other Dietary Services Staff
% of Days 53%
2 Occupational Therapy Aide
% of Days 68%
1 RN Director of Nursing
% of Days 60%
2 Qualified Social Worker
% of Days 77%
2 Respiratory Therapy Technician
% of Days 69%
2 Dental Services Staff
% of Days 20%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
93 residents
Residents by payment source
Medicare
7 residents (7.5%)
Medicaid
71 residents (76.3%)
Private pay or other
15 residents (16.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.5
16% worse than Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.0
10% worse than Maine average

Maine average: 29.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 34.2%
32% worse than Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.6%
In line with Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.3%
5% worse than Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.5%
23% worse than Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
21% better than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.9%
39% worse than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.7%
58% worse than Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.9%
63% better than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.0%
16% worse than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 83.6%
7% worse than Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.4%
5% worse than Maine average

Maine average: 95.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 41.9%
41% worse than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.5%
75% worse than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 66.2%
11% worse than Maine average

Maine average: 74.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $83K
241% higher than Maine average

Maine average: $24K

Number of fines 1
18% fewer fines than Maine average

Maine average: 1.2

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maine average

Maine average: 0.2

Fines amount comparison
Fines amount comparison
This facility $83K
Maine average $24K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 17, 2024
$83K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Maine Seniors

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Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability, Maine resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access emphasized.

Maine Statewide Respite Program

ME Respite Program

Caregiver of someone 60+ with dementia, Maine resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+, Maine resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); must be less than nursing home cost for full coverage.

$2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.

Home equity limit of $636,000; estate recovery applies post-55.

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+, Maine resident, needs ADL assistance, income/asset limits apply.

~$2,000/month (varies by AAA).

Not strict; prioritizes low-income.

Available through five Area Agencies on Aging.

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+, Maine resident, homeowner, low-income.

~$34,000/year (individual, 80% AMI, varies by county).

Not specified; focus on income.

Includes Elderly Hardship Grants for urgent repairs.

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+, Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid portion.

Pilot phase; check availability with DHHS.

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in rural areas.

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+, Maine resident, Medicare Part A/B enrollee.

$2,014/month (individual, QMB), $2,706/month (SLMB/QI).

$9,090 (individual), $13,630 (couple).

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

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