Mount Joseph at Waterville

Assisted Living Home
Overview of Mount Joseph at Waterville

Mount Joseph at Waterville is a skilled nursing and rehabilitation center. Quality nursing home aims to change the meaning of recovery for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. Mount Joseph is the trusted nursing facility in the city because of its commitment to supporting its residents with an unwavering amount of compassion and kindness.

Seniors can expect a list of essential and helpful services such as personal care, a team of staff available 24/7, exercise programs, an on-call nurse, scheduled activities, and home-cooked meals served daily. Medical services include wound care, respiratory rehabilitation, fall prevention, and palliative care– among its other comprehensive services.

(207) 873-0705

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Maine average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Maine average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Maine average: 4.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
1/5
Maine average: 2.7/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 0m per day

This home provides 11% more nursing time per resident than the state average.

Maine average: 4h 30m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 138

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maine average
Occupancy rate 86.1%
Residents per day (avg) 98
Occupancy rate
86.1%
Residents per day (avg)
98

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

40% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$15.8M
Operating loss
-$3.2M
Proprietary home Corporation
Home revenue
$15,784,452.00
Operating loss
$-3,210,656.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.6M
35.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.4M
Total costs $19.0M
Years in operation
42 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 36 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Safety & Compliance

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Diane Sinclair, Administrator

Staff Composition

Total Employees
265
Full-Time Employees
265

Care Services

Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Skilled Nursing
Assisted Living
Rehabilitation
Independent Living

Amenities & Lifestyle

On-site café
beauty salon
outdoor spaces
walking paths
gardens
daily life enrichment activities
pastoral care support

Programs & Activities

Specific Programs
Post Sub-Acute Care, Skilled Nursing, Assisted Living, Rehabilitation, Independent Living

Pricing & Financial Information

Dining & Nutrition

Food Description
Meals are prepared fresh daily using the finest ingredients, with alternate choices available.
Meals Included
Yes

Types of Care at Mount Joseph at Waterville

Independent Living Assisted Living Skilled Nursing
Contact Mount Joseph at Waterville

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare Long-term care insurance

Compare Assisted Living around Waterville

The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Mount Joseph at Waterville
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Waterville
138
No
A+
36
BSD ME 26 LLC
86.1%
$15,017,027.00
$5,624,898.00
37.5%
97.60
1/5
5.0075
1/5
4/5
1/5
2
49
4
+18%
+11%
+4%
-
Quarry Road Residential Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Waterville
12
No
-
33
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Pleasant Street Services
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Waterville
6
No
-
84
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Western Avenue Services
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Waterville
5
No
-
51
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms
Petra House Waiver
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Waterville
3
No
-
59
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Mount Joseph at Waterville

Address 1.4 miles from city center — 1.23 miles to nearest hospital (Maine General Health)

Address 7 Highwood St, Waterville, ME 04901

Calculate Travel Distance to Mount Joseph at Waterville

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

156
Total Staff
149
Employees
7
Contractors
50,109
Total Hours (Quarter)
62
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse279.5 Yes
Licensed Practical Nurse810.1 No
Certified Nursing Assistant728.8 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
121 staff
9.3hs shift avg
Physicians & Practitioners
5 staff
8.1hs shift avg
Therapy Services
16 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5hs shift avg
Dietary Services
5 staff
7.6hs shift avg
Other Services
5 staff
7.3hs shift avg
Contractor Analysis
3.9%
of total hours from contractors
1,941 contractor hours this quarter
Certified Nursing Assistant: 4 Registered Nurse: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6847223,70391100%8.8
Registered Nurse243277,59091100%9.5
Medication Aide/Technician130135,70491100%11.1
Licensed Practical Nurse8083,09191100%10.1
Clinical Nurse Specialist4041,7506470%8.1
Mental Health Service Worker3031,3796470%7.4
Speech Language Pathologist4049856673%7.5
Dietitian2029196571%7.9
Respiratory Therapist4046406470%6.5
Physical Therapy Assistant4046267582%6.7
Administrator1015126470%8
Medical Director1015126470%8
Nurse Practitioner1015126470%8
Other Dietary Services Staff3035034853%7.2
Occupational Therapy Aide2024906268%7.9
RN Director of Nursing1014785560%8.7
Qualified Social Worker2023837077%5
Respiratory Therapy Technician2022256369%3.1
Dental Services Staff2021081820%6

Health Inspection History

Inspections
Total health inspections 4

Maine average 5


Last Health inspection on Aug 2025

Total health citations 49
Citations per inspection
12.25

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 49 citations resulted from standard inspections; 5 of 49 resulted from complaint investigations; and 32 of 49 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 3
900% worse than Maine average

Maine average: 0.3


Serious Health citations More info 1
150% worse than Maine average

Maine average: 0.4

3 critical citations More info Maine average: 0.3

1 serious citation More info Maine average: 0.4

45 moderate citations More info Maine average: 25.8

0 minor citations More info Maine average: 2.1
Citations history (last 3 years)
Infection Control moderate citation Aug 28, 2025
Corrected

Nutrition moderate citation Aug 28, 2025
Corrected

Nutrition moderate citation Aug 28, 2025
Corrected

Pharmacy moderate citation Aug 28, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
93 Total Residents
Medicare 7 (7.5%)
Medicaid 71 (76.3%)
Private Pay/Other 15 (16.1%)
Specialized Care Beds
18 Total Specialty Beds
13% of Bed Capacity
18
Other Specialized Rehab Beds
13%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.5
16% worse than Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.0
10% worse than Maine average

Maine average: 29.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 34.2%
32% worse than Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.6%
In line with Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.3%
5% worse than Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.5%
23% worse than Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
21% better than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.9%
39% worse than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.7%
58% worse than Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.9%
63% better than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.0%
16% worse than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 83.6%
7% worse than Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.4%
5% worse than Maine average

Maine average: 95.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 41.9%
41% worse than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.5%
75% worse than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 66.2%
11% worse than Maine average

Maine average: 74.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $83K
241% higher than Maine average

Maine average: $24K

Number of fines 1
18% fewer fines than Maine average

Maine average: 1.2

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maine average

Maine average: 0.2

Fines amount comparison
Fines amount comparison
This facility $83K
Maine average $24K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 17, 2024
$83K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Maine Seniors

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Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability, Maine resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access emphasized.

Maine Statewide Respite Program

ME Respite Program

Caregiver of someone 60+ with dementia, Maine resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+, Maine resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); must be less than nursing home cost for full coverage.

$2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.

Home equity limit of $636,000; estate recovery applies post-55.

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+, Maine resident, needs ADL assistance, income/asset limits apply.

~$2,000/month (varies by AAA).

Not strict; prioritizes low-income.

Available through five Area Agencies on Aging.

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+, Maine resident, homeowner, low-income.

~$34,000/year (individual, 80% AMI, varies by county).

Not specified; focus on income.

Includes Elderly Hardship Grants for urgent repairs.

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+, Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid portion.

Pilot phase; check availability with DHHS.

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in rural areas.

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+, Maine resident, Medicare Part A/B enrollee.

$2,014/month (individual, QMB), $2,706/month (SLMB/QI).

$9,090 (individual), $13,630 (couple).

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

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