Total health inspections
4
Maine average 5
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Mount Joseph at Waterville
Assisted Living in Waterville
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Mount Joseph at Waterville
Assisted Living in Waterville
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Mount Joseph at Waterville accepts Medicare, Medicaid, and private pay.
Overview of Mount Joseph at Waterville
Mount Joseph at Waterville is a skilled nursing and rehabilitation center. Quality nursing home aims to change the meaning of recovery for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. Mount Joseph is the trusted nursing facility in the city because of its commitment to supporting its residents with an unwavering amount of compassion and kindness.
Seniors can expect a list of essential and helpful services such as personal care, a team of staff available 24/7, exercise programs, an on-call nurse, scheduled activities, and home-cooked meals served daily. Medical services include wound care, respiratory rehabilitation, fall prevention, and palliative care– among its other comprehensive services.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 4th out of 22 homes in Maine.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 4th out of 22 homes in Maine.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 0m per day
Rank #4 / 22Nurse hours — state benchmarkedThis home is ranked 4th out of 22 homes in Maine.Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 22 Maine SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Maine avg
+11%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 29m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
86.1%
Rank #16 / 26Occupancy rate — state benchmarkedThis home is ranked 16th out of 26 homes in Maine.Shows this facility's occupancy rate versus the Maine average, with its statewide rank out of 26. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
163 days
Occupancy rate
86.1%
Rank #16 / 26Occupancy rate — state benchmarkedThis home is ranked 16th out of 26 homes in Maine.Shows this facility's occupancy rate versus the Maine average, with its statewide rank out of 26. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
163 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
40% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M
Operating loss
-$3.2M
Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M Rank #10 / 26Revenue — state benchmarkedThis home is ranked 10th out of 26 homes in Maine.Shows this facility's annual revenue compared to the Maine SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$3.2M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #11 / 26Payroll — state benchmarkedThis home is ranked 11th out of 26 homes in Maine.Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$5.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #11 / 26Payroll — state benchmarkedThis home is ranked 11th out of 26 homes in Maine.Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.0M
42 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 36 / 100 Rank #11 / 20Walk Score — state benchmarkedThis home is ranked 11th out of 20 homes in Maine.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maine SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Staffing
Key information about the people who lead and staff this community.
ContactMs. Diane Sinclair, Administrator
Total Employees
265
Full-Time Employees
265
Accept Medicaid
Accept Medicare
Rehabilitation Services
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing
On-Site Café
Beauty Salon
Outdoor Spaces
Walking Paths
Gardens
Daily Life Enrichment Activities
Pastoral Care Support
Specific ProgramsPost Sub-Acute Care
Food DescriptionMeals are prepared fresh daily using the finest ingredients, with alternate choices available.
Meals IncludedYes
Types of Care at Mount Joseph at Waterville
Independent Living
Assisted Living
Skilled Nursing
Access & Eligibility
Ways to qualify for care at this community, including accepted programs.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Health Inspection History
Inspections
Total health citations
49
Rank #19 / 22Health citations — state benchmarkedThis home is ranked 19th out of 22 homes in Maine.Shows this facility's total health deficiency citations benchmarked to the Maine state average, with a ranking across all 22 ME SNFs. Lower citation counts earn a better rank.
Maine average 28.5
Citations per inspection
12.25
Rank #22 / 22Citations per inspection — state benchmarkedThis home is ranked 22nd out of 22 homes in Maine.Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 22 SNFs with citation data. Lower is better.
Maine average 5.88
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 49 citations resulted from standard inspections; 5 of 49 resulted from complaint investigations; and 32 of 49 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
900% worse than Maine averageMaine average: 0.3
Serious Health citations
1
1
150% worse than Maine averageMaine average: 0.4
3 critical citations
1 serious citation
45 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 28, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 28, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 28, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 28, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 28, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 28, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 28, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 28, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Assisted Living in Maine
Mount Joseph at Waterville is located in Waterville, Maine.
Here are the financial assistance programs available to residents in Maine.
Places of interest near Mount Joseph at Waterville
1.4 miles from city center
Estimated distance in miles from Waterville's city center to Mount Joseph at Waterville's address, calculated via Google Maps.
— 1.23 miles to nearest hospital (Maine General Health)
Calculate Travel Distance to Mount Joseph at Waterville
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
156
Employees
149
Contractors
7
Staff to resident ratio
1.68:1
13% worse than Maine averageMaine average ratio: 1.92:1
Avg staff/day
62
Average shift
8.9 hours
10% better than Maine averageMaine average: 8.1 hours
Total staff hours (quarter)
50,109
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
72
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
3.9%
1,941 contractor hours this quarter
Certified Nursing Assistant: 4
Registered Nurse: 3
Staff by category
| Certified Nursing Assistant | 68 | 4 | 72 | 23,703 | 91 | 100% | 8.8 |
| Registered Nurse | 24 | 3 | 27 | 7,590 | 91 | 100% | 9.5 |
| Medication Aide/Technician | 13 | 0 | 13 | 5,704 | 91 | 100% | 11.1 |
| Licensed Practical Nurse | 8 | 0 | 8 | 3,091 | 91 | 100% | 10.1 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,750 | 64 | 70% | 8.1 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,379 | 64 | 70% | 7.4 |
| Speech Language Pathologist | 4 | 0 | 4 | 985 | 66 | 73% | 7.5 |
| Dietitian | 2 | 0 | 2 | 919 | 65 | 71% | 7.9 |
| Respiratory Therapist | 4 | 0 | 4 | 640 | 64 | 70% | 6.5 |
| Physical Therapy Assistant | 4 | 0 | 4 | 626 | 75 | 82% | 6.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Medical Director | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 503 | 48 | 53% | 7.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 490 | 62 | 68% | 7.9 |
| RN Director of Nursing | 1 | 0 | 1 | 478 | 55 | 60% | 8.7 |
| Qualified Social Worker | 2 | 0 | 2 | 383 | 70 | 77% | 5 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 225 | 63 | 69% | 3.1 |
| Dental Services Staff | 2 | 0 | 2 | 108 | 18 | 20% | 6 |
72 Certified Nursing Assistant
% of Days
100%
27 Registered Nurse
% of Days
100%
13 Medication Aide/Technician
% of Days
100%
8 Licensed Practical Nurse
% of Days
100%
4 Clinical Nurse Specialist
% of Days
70%
3 Mental Health Service Worker
% of Days
70%
4 Speech Language Pathologist
% of Days
73%
2 Dietitian
% of Days
71%
4 Respiratory Therapist
% of Days
70%
4 Physical Therapy Assistant
% of Days
82%
1 Administrator
% of Days
70%
1 Medical Director
% of Days
70%
1 Nurse Practitioner
% of Days
70%
3 Other Dietary Services Staff
% of Days
53%
2 Occupational Therapy Aide
% of Days
68%
1 RN Director of Nursing
% of Days
60%
2 Qualified Social Worker
% of Days
77%
2 Respiratory Therapy Technician
% of Days
69%
2 Dental Services Staff
% of Days
20%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
93
Medicare
7
7.5% of residents
Medicaid
71
76.3% of residents
Private pay or other
15
16.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.5
16% worse than Maine averageMaine average: 14.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.0
10% worse than Maine averageMaine average: 29.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
34.2%
Percent of long-stay residents whose need for help with daily activities has increased
34.2%
32% worse than Maine averageMaine average: 26.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
30.6%
Percent of long-stay residents whose ability to move independently worsened
30.6%
In line with Maine averageMaine average: 31.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.3%
5% worse than Maine averageMaine average: 29.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.5%
Percent of long-stay residents experiencing one or more falls with major injury
5.5%
23% worse than Maine averageMaine average: 4.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.5%
Percent of long-stay high risk residents with pressure ulcers
3.5%
21% better than Maine averageMaine average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.9%
Percent of long-stay residents with a urinary tract infection
3.9%
39% worse than Maine averageMaine average: 2.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.7%
Percent of long-stay residents who lose too much weight
8.7%
58% worse than Maine averageMaine average: 5.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.9%
Percent of long-stay residents who have depressive symptoms
3.9%
63% better than Maine averageMaine average: 10.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.0%
Percent of long-stay residents who received an antipsychotic medication
23.0%
16% worse than Maine averageMaine average: 19.8%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
7% worse than Maine averageMaine average: 90.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.4%
5% worse than Maine averageMaine average: 95.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
41.9%
41% worse than Maine averageMaine average: 70.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
75% worse than Maine averageMaine average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
66.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
66.2%
11% worse than Maine averageMaine average: 74.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$83K
241% higher than Maine averageMaine average: $24K
Number of fines
1
18% fewer fines than Maine averageMaine average: 1.2
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maine averageMaine average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$83K
Maine average
$24K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 17, 2024 · $83K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 17, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 17, 2024
$83K
Last updated: Jan 2026
Compare Assisted Living around Waterville The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Filter by care type
| Mount Joseph at Waterville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Waterville (Highwood Street) | 138 | No | 36 | - | 86.1% | A+ | 0 | 0 | 0 | - |
| Quarry Road Residential Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Waterville | 12 | No | 33 | - | 100.0% | - | 19 | 8 | 31 | 1.6 |
| Pleasant Street Services |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Waterville | 6 | No | 84 | - | - | - | 11 | 2 | 0 | 0.0 |
| Western Avenue Services |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Waterville | 5 | No | 51 | Private / Shared Rooms | - | - | 9 | 3 | 0 | 0.0 |
| Petra House Waiver |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Waterville | 3 | No | 59 | - | 66.7% | - | 11 | 4 | 1 | 0.1 |
Financial Trends
Historical financial and operational data for Mount Joseph at Waterville based on CMS SNF Cost Reports.
Occupancy Rate
86.1%
↓ 5.3pp vs 2022
Net Income
-$3.2M
↓ ~$1.6M vs 2022
Total Payroll
$12.6M
↑ ~$1.5M vs 2022
Profit Margin
-21.4%
↓ 9.9pp vs 2022
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