Mount Joseph at Waterville
Nursing Home, Independent Living, Assisted Living & Skilled Nursing · Maine, ME
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Mount Joseph at Waterville

Nursing Home, Independent Living, Assisted Living & Skilled Nursing · Maine, ME
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Mount Joseph at Waterville accepts Medicaid, Medicare, and private pay.

Overview of Mount Joseph at Waterville

Mount Joseph at Waterville is a skilled nursing and rehabilitation center. Quality nursing home aims to change the meaning of recovery for seniors through the exceptional care delivered by their patient-friendly staff to offer the best care possible for their residents. Mount Joseph is the trusted nursing facility in the city because of its commitment to supporting its residents with an unwavering amount of compassion and kindness.

Seniors can expect a list of essential and helpful services such as personal care, a team of staff available 24/7, exercise programs, an on-call nurse, scheduled activities, and home-cooked meals served daily. Medical services include wound care, respiratory rehabilitation, fall prevention, and palliative care– among its other comprehensive services.

(207) 873-0705

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 66.7% Below ME avg. ▼ 66.7% Below ME avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 60.0% Below ME avg. ▼ 60.0% Below ME avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 7.6% Below ME avg. ▼ 7.6% Below ME avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 66.7% Below ME avg. ▼ 66.7% Below ME avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Maine state averages

Total nursing care / resident Info This home is ranked 6th out of 30 homes in Maine. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 0m per day
Rank #6 / 30Nurse hours — State benchmarkedThis home is ranked 6th out of 30 homes in Maine. Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 30 Maine SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Maine avg (4h 31m per day)
vs Maine avg
+11%
Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 29m per day

Types of Care at Mount Joseph at Waterville

Independent Living Assisted Living Skilled Nursing

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the Maine average: 83.1%
Occupancy rate 86.1% Rank #165 / 247Occupancy rate — State benchmarkedThis home is ranked 165th out of 247 homes in Maine. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 247. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 163 days
Occupancy rate
86.1% Rank #165 / 247Occupancy rate — State benchmarkedThis home is ranked 165th out of 247 homes in Maine. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 247. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
163 days
Years in operation
42 years in operation Rank #2 / 32Years in operation — State benchmarkedThis home is ranked 2nd out of 32 homes in Maine. Shows how long this facility has been in operation compared to other Maine SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 36 / 100 Rank #166 / 421Walk Score — State benchmarkedThis home is ranked 166th out of 421 homes in Maine. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maine SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Diane Sinclair, Administrator

Staff Composition

Total Employees
265
Full-Time Employees
265

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Amenities & Lifestyle

On-Site Café
Beauty Salon
Outdoor Spaces
Walking Paths
Gardens
Daily Life Enrichment Activities
Pastoral Care Support
Specific ProgramsPost Sub-Acute Care

Dining & Nutrition

Food DescriptionMeals are prepared fresh daily using the finest ingredients, with alternate choices available.

Contact Mount Joseph at Waterville

Health Inspection History

Inspections since 2023
Total health inspections 4

Maine average 5


Last Health inspection on Aug 2025

Total health citations
49 Rank #26 / 30Health citations — State benchmarkedThis home is ranked 26th out of 30 homes in Maine. Shows this facility's total health deficiency citations benchmarked to the Maine State average, with a ranking across all 30 ME SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Maine average 28.5

Citations per inspection
12.25 Rank #30 / 30Citations per inspection — State benchmarkedThis home is ranked 30th out of 30 homes in Maine. Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 30 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Maine average 5.88


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 49 citations resulted from standard inspections; 5 of 49 resulted from complaint investigations; and 32 of 49 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
3
900% worse than Maine average

Maine average: 0.3


Serious health citations
1
150% worse than Maine average

Maine average: 0.4

3 critical citations Maine average: 0.3

1 serious citation Maine average: 0.4

45 moderate citations Maine average: 25.8

0 minor citations Maine average: 2.1
Citations history (last 3 years)
Infection Control moderate citation Aug 28, 2025
Corrected

Nutrition moderate citation Aug 28, 2025
Corrected

Nutrition moderate citation Aug 28, 2025
Corrected

Pharmacy moderate citation Aug 28, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 141
Employees 139
Contractors 2
Staff to resident ratio 1.52:1
25% worse than Maine average
Maine average ratio: 2.03:1 Maine average ratio: 2.03:1See full Maine ranking
Avg staff/day 57
Average shift 9.1 hours
12% better than Maine average
Maine average: 8.1 hours Maine average shift: 8.1 hoursSee full Maine ranking
Total staff hours (quarter) 47,563

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 74
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

This role is partially covered by contractors.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.8%

361 contractor hours this quarter

Certified Nursing Assistant: 2

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant7227423,56392100%9.2
Medication Aide/Technician120125,63192100%11.4
Registered Nurse150155,27492100%9.5
Licensed Practical Nurse8083,45792100%10
Clinical Nurse Specialist5052,3356470%8.3
Mental Health Service Worker3031,3486470%7.7
Other Dietary Services Staff4048646773%7.6
Physical Therapy Assistant3036627683%6.7
Dietitian1015206672%7.9
Administrator1015126470%8
RN Director of Nursing1015105155%10
Respiratory Therapy Technician5054936874%5.4
Occupational Therapy Aide1014886166%8
Speech Language Pathologist1014726368%7.5
Respiratory Therapist1014645863%8
Nurse Practitioner1014245358%8
Qualified Social Worker2023286571%4.9
Dental Services Staff3032193841%5
74 Certified Nursing Assistant
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
15 Registered Nurse
% of Days 100%
8 Licensed Practical Nurse
% of Days 100%
5 Clinical Nurse Specialist
% of Days 70%
3 Mental Health Service Worker
% of Days 70%
4 Other Dietary Services Staff
% of Days 73%
3 Physical Therapy Assistant
% of Days 83%
1 Dietitian
% of Days 72%
1 Administrator
% of Days 70%
1 RN Director of Nursing
% of Days 55%
5 Respiratory Therapy Technician
% of Days 74%
1 Occupational Therapy Aide
% of Days 66%
1 Speech Language Pathologist
% of Days 68%
1 Respiratory Therapist
% of Days 63%
1 Nurse Practitioner
% of Days 58%
2 Qualified Social Worker
% of Days 71%
3 Dental Services Staff
% of Days 41%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $83K Rank #30 / 30Federal fines — State benchmarkedThis home is ranked 30th out of 30 homes in Maine. Shows this facility's cumulative CMS federal fine dollars versus the Maine average among facilities with fines, and where it ranks among 30 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
241% higher than Maine average

Maine average: $24K

Number of fines 1
18% fewer fines than Maine average

Maine average: 1.2

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Maine average

Maine average: 0.2

Fines amount comparison
Fines amount comparison
This facility $83K
Maine average $24K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Sep 17, 2024 · $83K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 17, 2024
$83K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.5
16% worse than Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.0
10% worse than Maine average

Maine average: 29.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 34.2%
32% worse than Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.6%
In line with Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.3%
5% worse than Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.5%
23% worse than Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
21% better than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.9%
39% worse than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.7%
58% worse than Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.9%
63% better than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.0%
16% worse than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 83.6%
7% worse than Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.4%
5% worse than Maine average

Maine average: 95.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 41.9%
41% worse than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.5%
75% worse than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 66.2%
11% worse than Maine average

Maine average: 74.5%

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

40% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 93
Medicare
7
7.5% of residents
Medicaid
71
76.3% of residents
Private pay or other
15
16.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M
Operating loss
-$3.2M
Privately-owned community Operated by a business corporation.
Home revenue
$15.8M Rank #14 / 36Revenue — State benchmarkedThis home is ranked 14th out of 36 homes in Maine. Shows this facility's annual revenue compared to the Maine SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$3.2M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #4 / 36Payroll — State benchmarkedThis home is ranked 4th out of 36 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$12.6M
79.9% of revenue Rank #1 / 36Payroll % — State benchmarkedThis home is ranked 1st out of 36 homes in Maine. Shows payroll as a percentage of revenue versus the Maine average. Well-run Maine SNFs typically land around 60–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.4M
Total costs $19.0M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Places of interest near Mount Joseph at Waterville

Address 1.4 miles from city center Info Estimated distance in miles from Waterville's city center to Mount Joseph at Waterville's address, calculated via Google Maps. — 1.23 miles to nearest hospital (Maine General Health)

Calculate Travel Distance to Mount Joseph at Waterville

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Address

Financial Assistance for
Nursing Home in Maine

Mount Joseph at Waterville is located in Waterville, Maine.
Here are the financial assistance programs available to residents in Maine.

Get Financial aid guidance

Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability
General Maine resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
ME

Rural access emphasized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Meals ($6/meal) Adult day services ($60/day)

Maine Statewide Respite Program

ME Respite Program

Age
General Caregiver of someone 60+ with dementia, Maine resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
ME

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$60/day)

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+
General Maine resident, Medicaid-eligible, requires nursing home-level care.
Income Limits (2025) $943/month (individual); must be less than nursing home cost for full coverage.
Asset Limits $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.
ME

Home equity limit of $636,000; estate recovery applies post-55.

Benefits
24/7 nursing care Meals Therapy Medications (hours unlimited per medical need)

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+
General Maine resident, needs ADL assistance, income/asset limits apply.
Income Limits (2025) ~$2,000/month varies by AAA
Asset Limits Not strict; prioritizes low-income.
ME

Available through five Area Agencies on Aging.

Benefits
Personal care (20-30 hours/week) PERS Adult day care Home modifications

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+
General Maine resident, homeowner, low-income.
Income Limits (2025) ~$34,000/year individual, 80% AMI, varies by county
Asset Limits Not specified; focus on income.
ME

Includes Elderly Hardship Grants for urgent repairs.

Benefits
Wheelchair ramps Grab bars Roof repairs (up to $20,000/project)

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+
General Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid portion.
ME

Pilot phase; check availability with DHHS.

Benefits
Medical care Personal care Day center Transportation Respite (tailored to need)

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Age
General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits $155,356 net worth limit
ME

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+
General Maine resident, Medicare Part A/B enrollee.
Income Limits (2025) $2,014/month (individual, QMB), $2,706/month (SLMB/QI).
Asset Limits $9,090 (individual), $13,630 (couple).
ME

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

Benefits
Covers Medicare premiums (up to $174.70/month Part B) Co-pays Deductibles

Frequently Asked Questions about Mount Joseph at Waterville

What neighborhood is Mount Joseph at Waterville in?

Mount Joseph at Waterville is in the Highwood Street neighborhood of Waterville.

Is Mount Joseph at Waterville in a walkable area?

Mount Joseph at Waterville has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are there photos of Mount Joseph at Waterville?

Yes — there are 16 photos of Mount Joseph at Waterville in the photo gallery on this page.

What is the phone number of Mount Joseph at Waterville?

(207) 873-0705 will put you in contact with the team at Mount Joseph at Waterville.

Is Mount Joseph at Waterville Medicare or Medicaid certified?

Yes — Mount Joseph at Waterville is a CMS-certified provider of Medicare and Medicaid.

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