Mountain Memories (Alr/Alz)
Assisted Living in West Virginia
Assisted Living in West Virginia
Mountain Memories is an assisted living and memory care community in Elkins, West Virginia, offering assisted living, memory care, and respite care to older adults in Randolph County. The community appeals to older adults and families seeking a single place that provides evolving care in a residential setting. Operating since May 2024 with 88 beds, the community is administered by Christina Mullenax and is owned by Mountain Memories Assisted Living and Retirement Center LLC.
With an 88-bed capacity, the community is one of the larger assisted living residences in the area. 74 of 88 beds are also occupied, marking an approximately 84% occupancy rate, which suggests steady demand while still offering consistent availability. The community has been inspected 18 times by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure, with the most recent inspection on May 8, 2025. Over time, the community has accumulated 100 deficiencies; hence, it is recommended for families and older adults to directly inquire about the measures taken for improvement.
Assistance with daily living activities, including bathing, dressing, and medication management, memory care for those with Alzheimer’s and dementia, as well as respite services, are the care programs offered. Additionally, a calendar of activities and events is provided. With a dual designation of ALR/ ALZ, the community is purposely built for assisted living and memory care.
With a community-oriented residential setting, Mountain Memories is an ideal option for older adults in the Elkins area seeking a social and family atmosphere. The community’s memory care services also ensure continuity of care without moving to a different place.
About this community
Occupancy
Mountain Memories (Alr/Alz) is administrated by Christina Mullenax.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
18 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
West Virginia average: 17 inspections
Latest inspection
100 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
West Virginia average: 249 deficiencies
5.6 deficiencies per inspection
West Virginia average: 24.9 deficiencies per inspection
Inspection Report Summary for Mountain Memories (Alr/Alz)
The most recent inspection on November 13, 2025, found no deficiencies after a follow-up visit confirmed correction of prior issues. Earlier inspections showed a pattern of deficiencies mainly related to care plan documentation, medication administration, housekeeping and maintenance, and activity programming in the memory care unit. Complaint investigations were mostly unsubstantiated, though one complaint in April 2022 was substantiated regarding failure to update service plans and housekeeping concerns, and the November 2025 complaint was substantiated without cited deficiencies. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to be improving over time, with repeated follow-up inspections verifying that previously cited deficiencies have been corrected.
Financial Assistance for
Assisted Living in West Virginia
Mountain Memories (Alr/Alz) is located in Elkins, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
Places of interest near Mountain Memories (Alr/Alz)
0.0 miles from city center
Estimated distance in miles from Elkins's city center to Mountain Memories (Alr/Alz)'s address, calculated via Google Maps.
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around West Virginia The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
| SweetBriar Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Dunbar | 119 | No | 20 | - | 1 | 52.1% | - | 20 | 5 | 237 | 9.5 |
| Elkins Rehabilitation & Care Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Elkins | 111 | No | - | - | 4 | 92.8% | Tara Shaver | 33 | 10 | 243 | 48.6 |
| Mountain Memories (Alr/Alz) |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Elkins | 88 | No | - | - | 1 | 84.1% | Christina Mullenax | 32 | 0 | 100 | 5.6 |
| New Horizon Senior Living Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Kingwood | 50 | No | - | - | - | 100.0% | Rhonda Farrell | 66 | 0 | 181 | 9.1 |
| Lavender Fields Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Beverly | 16 | No | 38 | Private Rooms | - | 68.8% | Judi Rose | 8 | 2 | 88 | 8.8 |
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