Mountain Memories (Alr/Alz)

Assisted Living in West Virginia

Overview of Mountain Memories (alr/alz)

Mountain Memories is an assisted living and memory care community in Elkins, West Virginia, offering assisted living, memory care, and respite care to older adults in Randolph County. The community appeals to older adults and families seeking a single place that provides evolving care in a residential setting. Operating since May 2024 with 88 beds, the community is administered by Christina Mullenax and is owned by Mountain Memories Assisted Living and Retirement Center LLC.

With an 88-bed capacity, the community is one of the larger assisted living residences in the area. 74 of 88 beds are also occupied, marking an approximately 84% occupancy rate, which suggests steady demand while still offering consistent availability. The community has been inspected 18 times by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure, with the most recent inspection on May 8, 2025. Over time, the community has accumulated 100 deficiencies; hence, it is recommended for families and older adults to directly inquire about the measures taken for improvement.

Assistance with daily living activities, including bathing, dressing, and medication management, memory care for those with Alzheimer’s and dementia, as well as respite services, are the care programs offered. Additionally, a calendar of activities and events is provided. With a dual designation of ALR/ ALZ, the community is purposely built for assisted living and memory care.

With a community-oriented residential setting, Mountain Memories is an ideal option for older adults in the Elkins area seeking a social and family atmosphere. The community’s memory care services also ensure continuity of care without moving to a different place.

(304) 636-8600
Bed community size
88-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.

About this community

Occupancy

Occupancy rate
84%
Lower than the West Virginia average: 89.9%
Occupied beds
74 / 88
Average residents 77 per day

License Details

Facility TypeAssisted Living Residence
StatusActive
IssuanceMay 11, 2024
ExpirationMay 10, 2025
CountyRandolph
License Number507578

Ownership & Operating Entity

Mountain Memories (Alr/Alz) is administrated by Christina Mullenax.

Owner NameMountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ)

Therapy & Rehabilitation

1 service
Respite Care

Contact Information

Fax(304)636-8673

Amenities & Lifestyle

Specific ProgramsRespite Care Program, Events & Activities

Contact Mountain Memories (Alr/Alz)

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

18 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

West Virginia average: 17 inspections

Latest inspection

Date May 8, 2025

100 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

West Virginia average: 249 deficiencies

5.6 deficiencies per inspection

West Virginia average: 24.9 deficiencies per inspection

Inspection Report Summary for Mountain Memories (Alr/Alz)

The most recent inspection on November 13, 2025, found no deficiencies after a follow-up visit confirmed correction of prior issues. Earlier inspections showed a pattern of deficiencies mainly related to care plan documentation, medication administration, housekeeping and maintenance, and activity programming in the memory care unit. Complaint investigations were mostly unsubstantiated, though one complaint in April 2022 was substantiated regarding failure to update service plans and housekeeping concerns, and the November 2025 complaint was substantiated without cited deficiencies. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to be improving over time, with repeated follow-up inspections verifying that previously cited deficiencies have been corrected.

Financial Assistance for
Assisted Living in West Virginia

Mountain Memories (Alr/Alz) is located in Elkins, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.

Get Financial aid guidance

Aged and Disabled Waiver

WV Medicaid A&D Waiver

Age 65+ or disabled
General West Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WV

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

West Virginia Lighthouse Program

WV Lighthouse

Age 60+
General West Virginia resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
WV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

West Virginia OAA Services

Age 60+
General WV resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WV

Includes Meals on Wheels; serves ~20,000 annually; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

West Virginia Medicare Savings Program

Age 65+ or disabled
General WV resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WV

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIEAP)

West Virginia LIEAP

Age 60+ prioritized
General WV resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WV

Covers gas, electric, wood; emergency aid available.

Benefits
Heating aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

West Virginia Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; WV resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
WV

Includes grandparent caregivers; serves ~1,500 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Senior Community Service Employment Program (SCSEP)

West Virginia SCSEP

Age 55+
General unemployed, low-income, WV resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
WV

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

West Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WV resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WV

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Homestead Exemption for Seniors

West Virginia Homestead Exemption

Age 65+ or totally disabled
General WV resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
WV

$20,000 assessed value exemption; saves ~$200-$400/year.

Benefits
Tax exemption (~$200-$400/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

West Virginia SFMNP

Age 60+
General WV resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WV

Vouchers (~$50/season); serves ~10,000 annually.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Places of interest near Mountain Memories (Alr/Alz)

Address 0.0 miles from city center Info Estimated distance in miles from Elkins's city center to Mountain Memories (Alr/Alz)'s address, calculated via Google Maps.

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

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