Inspection Reports for
Nazareth Living Center
2 NAZARETH LN, SAINT LOUIS, MO, 63129-7600
Back to Facility Profile16 Reports
Inspection Report — Jun 13, 2025
Complaint Investigation
Date: Jun 13, 2025
Visit Reason
Missouri state licensure survey (State Form); complaint investigation MO00254963 and MO00254825.
Complaint Details
MO00254963, MO00254825; substantiation not stated in the document.
Findings
1 state deficiency for failure to follow physician orders resulting in missed medications for two of six sampled residents; survey documents indicate staffing/scheduling problems contributed to the missed medication administrations.
Deficiencies (1)
19 CSR 30-86,047(47)(A) Physicians Orders Followed: Based on interview and record review, the facility failed to follow physician's orders when staff did not administer medications for two of six sampled residents and residents did not receive scheduled medications due to staffing and scheduling issues.
Report Facts
residents affected: 2
residents sampled: 6
Inspection Report — Apr 15, 2025
Complaint Investigation
Date: Apr 15, 2025
Visit Reason
Missouri Department of Health and Senior Services State Form licensure survey; a complaint investigation is referenced (MO00252477).
Complaint Details
MO00252477; substantiation not stated in the file.
Findings
Two Missouri state licensure deficiencies were cited: one for failure to develop individualized service plans and one for failure to document resident incidents/condition review and medication review.
Deficiencies (2)
19 CSR 30-86.047(2B)(G) Individual Service Plan - Develop: Based on interview and record review, the facility failed to develop individualized service plans (ISPs) addressing Resident #1's needs and behaviors.
19 CSR 30-86.047(58)(B) Resident Condition/Medication Review: Based on interview and record review, the facility failed to document a resident incident of going into another resident's room and laying on top of the other resident for two sampled residents (Residents #1 and #2).
Report Facts
residents sampled: 2
residents affected: 2
Inspection Report — Aug 1, 2024
Routine
Date: Aug 1, 2024
Visit Reason
Missouri State Form licensure survey; the survey type is not stated.
Findings
Two Missouri State Form deficiencies were cited concerning area of refuge communication and signage, and failure to perform required electrical wiring inspections.
Deficiencies (2)
19 CSR 30-86.022(7)(D)(1 - 8) Area of Refuge Requirements: The facility failed to provide a two-way communication system between the area of refuge and a remote monitored area and lacked signage indicating the area of refuge, affecting all residents.
19 CSR 30-86.032(13) Electrical Wiring, Maintained, Inspected: The facility failed to ensure electrical wiring was inspected every two years by a qualified electrician, leaving the facility without the required inspection and affecting all residents.
Report Facts
residents affected: 101
residents affected: 101
Inspection Report — Mar 15, 2024
Routine
Date: Mar 15, 2024
Visit Reason
Missouri Department of Health and Senior Services State Form; the survey type is not stated.
Findings
Nine Missouri state deficiencies were cited. They address area of refuge signage/diagrams, tuberculosis screening for residents and staff, incomplete community based assessments and individualized service plans, lack of protective oversight for accessible kitchenettes, inadequate hand hygiene/glove use during food preparation, failures to perform annual resident rights and advance directive reviews, and missing personal inventory sheets; one finding notes past noncompliance regarding accessible kitchenettes.
Deficiencies (9)
19 CSR 30-86.022(7)(D)(1-8) Area of Refuge Requirements: Based on observation and interview, the facility failed to ensure signs and diagrams identifying Areas of Refuge and instructions for their use were posted for multiple Areas of Refuge, leaving several AORs without required signage or posted instructions.
19 CSR 30-86.047(19) TB Screen Residents & Staff: Based on interview and record review, the facility failed to ensure required two-step TB screening and annual TB screenings were completed for multiple sampled residents and failed to ensure two-step TB screening prior to hire for sampled employees.
19 CSR 30-86.047(28)(F)(1)(A) Community Based Assessment-Time Period, 5 day: Based on interview and record review, the facility failed to complete all sections of the community based assessment for seven of ten sampled residents and CBAs lacked required signatures and dates.
19 CSR 30-86.047(28)(G) Individual Service Plan - Develop: Based on interview and record review, the facility failed to update individualized service plans after a resident had several falls; ISPs did not document falls or include new interventions.
19 CSR 30-86.047(35) Protective Oversight: Based on observation and interview, the facility failed to ensure protective oversight 24 hours a day; multiple open, resident-accessible kitchenettes had operational ovens with no locking mechanism, creating a potential hazard, and the Executive Director recalled a similar citation in 2022.
19 CSR 30-87.030(2) Wash Hands/Arms & Clean Fingernails: Based on observation and interview, staff did not change gloves or wash hands between tasks while preparing and serving resident meals, which had the potential to affect all residents.
19 CSR 30-88.010(4) Resident Rights-Admission/Annual Review: Based on interview and record review, the facility failed to perform the annual review of resident rights with the resident or the resident's responsible party for six of ten sampled residents.
19 CSR 30-88.010(10) Advance Directive Requirements: Based on interview and record review, the facility failed to review advance directives upon admission and annually for multiple sampled residents.
19 CSR 30-88.010(36) Personal Clothing/Possessions: Based on interview and record review, the facility failed to ensure personal inventory lists were completed for seven of ten sampled residents.
Report Facts
residents_sampled: 10
employees_sampled: 6
residents_affected: 7
residents_affected: 6
Inspection Report — Oct 26, 2023
Life Safety
Date: Oct 26, 2023
Visit Reason
CMS-2567 federal survey with emergency preparedness and Life Safety Code components and Missouri Department of Health and Senior Services State Form; the survey type is not stated.
Findings
Eleven deficiencies were cited: six federal deficiencies addressing emergency preparedness and life safety (emergency plan update, emergency power/generator planning, fire alarm testing/maintenance, smoke barrier operation, elevator certification/inspection, and door inspection/testing) and five Missouri State Form deficiencies addressing related fire safety and emergency preparedness rules.
Deficiencies (5)
19 CSR 30-85.012(79) LSC Edition Required per Date of Fac Plan: See the deficiency cited at K761.
19 CSR 30-85.022(10)(B) Fire Alarm System-Test/Maintain: See the deficiency cited at K345.
19 CSR 30-85.022(29) Smoke Section Walls/Doors: See the deficiency cited at K372.
19 CSR 30-85.022(33)(A) Fire Drill/Emergency Preparedness - Plans: Based on interview and record review, the facility failed to annually request consultation from a local fire unit for review of their fire and evacuation plans.
19 CSR 30-85.032(36) Elevator Requirements: See the deficiency cited at K531.
Inspection Report — Aug 14, 2023
Routine
Date: Aug 14, 2023
Visit Reason
Missouri state licensure survey (State Form); the survey type is not stated.
Findings
Five state licensure deficiencies were cited addressing range hood certification, area of refuge communication, fire alarm testing/maintenance, extension cords/duplex receptacles (unapproved multi-plug adapters), and lack of current boiler inspection certification.
Deficiencies (5)
19 CSR 30-86.022(4)(C) Range Hood Certification: Based on observation and interview on August 14, 2023, the facility failed to have a current inspection tag on the hood suppression system and a gauge on the 3rd floor hood suppression system was indicating out-of-charge.
19 CSR 30-86.022(7)(D)(1-8) Area of Refuge Requirements: Based on observation and interview on August 14, 2023, the facility failed to provide a two-way communication system between the area of refuge and a remote monitored area; the communication system did not operate properly when the call button was pushed.
19 CSR 30-86.022(9)(C) Fire Alarm System-Test/Maintain: Based on record review and interview on August 14, 2023, the facility failed to ensure the complete fire alarm system was tested and maintained and no semi-annual inspection documentation for the fire alarm system could be found for the past twelve months.
19 CSR 30-86.032(18) Extension Cords/Duplex Receptacles: Based on observation and interview on August 14, 2023, the facility failed to supervise the use of unapproved multi plug adapters and unapproved adapters were observed in multiple resident rooms.
11 CSR 40-2.022 Section (4) Current Boiler Inspection: Based on observation, record review and interview on August 14, 2023, the facility failed to have a current boiler inspection certification as required.
Report Facts
residents affected: 102
Inspection Report — Jul 10, 2023
Complaint Investigation
Date: Jul 10, 2023
Visit Reason
Missouri state licensure survey (State Form); complaint investigation (complaint number MO00210526 is cited in the file).
Complaint Details
MO00210526; substantiation status not stated in the record.
Findings
Two State Form deficiencies were cited related to notification/appropriate action after a resident fall/change in condition and failure to ensure advocate group documentation was included in the medical record for a referred resident.
Deficiencies (2)
19 CSR 30-86.047(37) Appropriate Action & Notification: Based on interview and record review, the facility failed to notify the resident's physician when Resident #1 had a change in condition after a fall that resulted in transport to the hospital.
19 CSR 30-86.047(58)(B) Resident Condition/Medication Review: Based on interview and record review, the facility failed to ensure documentation from the advocate group was included in the medical record for a referral for services for one of two sampled residents (Resident #1).
Report Facts
residents sampled: 2
Inspection Report — Jun 29, 2022
Routine
Date: Jun 29, 2022
Visit Reason
Missouri state licensure survey (State Form); the survey type is not stated.
Findings
9 state deficiencies were cited covering tuberculosis screening and staff physician statements, timely and semi-annual community-based assessments, individualized service plans and proper care per ISPs, protective oversight and kitchen safety, resident condition/medication monthly summaries, and toxic material storage.
Deficiencies (9)
19 CSR 30-86.047(19) TB Screen Residents & Staff: Based on interview and record review, the facility failed to ensure the required two-step TB screening test was completed prior to hire for two of three sampled employees and prior to admission for seven of nine sampled residents.
19 CSR 30-86.047(20)(I) Personnel Record-physician statement, employ: Based on interview and record review, the facility failed to ensure employees had a written statement signed by a licensed physician or physician's designee indicating the person can work in a long-term care facility for two of three sampled employees.
19 CSR 30-86.047(28)(F)(1)(A) Community Based Assessment-Time Period, 5 day: Based on interview and record review, the facility failed to complete a community based assessment within five calendar days of admission for four of nine sampled residents.
19 CSR 30-86.047(28)(F)(1)(B) Community Based Assessment - Semi-Annually: Based on interview and record review, the facility failed to complete community based assessments semi-annually for five of nine sampled residents.
19 CSR 30-86.047(28)(G) Individual Service Plan - Develop: Based on interview and record review, the facility failed to develop individualized service plans documenting resident preferences and goals for eight of nine sampled residents.
19 CSR 30-86.047(35) Protective Oversight: The facility failed to ensure protective oversight was provided 24 hours a day; residents had unsupervised access to operational ovens, steam tables, and dish warmers on multiple days, placing residents at risk.
19 CSR 30-86.047(36) Proper Care Per Individual Service Plan: Based on observation, interview and record review, the facility failed to provide proper care as defined in individualized service plans for six of nine sampled residents, including omissions in transfers, monitoring and other specified services.
19 CSR 30-86.047(58)(B) Resident Condition/Medication Review: Based on interview and record review, the facility failed to document resident incidents and maintain monthly summaries for nine of nine sampled residents.
19 CSR 30-87.020(5) Toxic Material Storage: Based on observation and interview, the facility failed to store poisonous or toxic materials in locked cabinets or in a place not accessible to residents; multiple cleaning chemicals were found unlocked and accessible in kitchenette storage rooms and common areas.
Report Facts
sampled residents: 9
sampled employees: 3
days of observation: 3
Inspection Report — Jun 6, 2022
Routine
Date: Jun 6, 2022
Visit Reason
Missouri state licensure survey (State Form); the survey type is not stated.
Findings
Four state deficiencies were cited addressing fire alarm testing and maintenance, fire alarm inspections/certifications, smoke separation doors/latching, and electrical wiring inspection/maintenance.
Deficiencies (4)
19 CSR 30-86.022(9)(C) Fire Alarm Test/Maintain: The facility failed to ensure the complete fire alarm system was tested and maintained in accordance with NFPA 72; the deficiency affected forty-eight (48) residents.
19 CSR 30-86.022(9)(D) Fire Alarm System Inspections/Certifications: The facility failed to have inspections and written certifications of the complete fire alarm system completed by an approved qualified service representative within the previous twelve months; the deficiency affected forty-eight (48) residents.
19 CSR 30-86.022(10)(I) Smoke Section Partitions > than 20 beds: The facility failed to ensure required smoke separation doors fully closed and latched (doors did not latch on three of three attempts); the deficiency affected sixty (60) residents.
19 CSR 30-86.032(13) Electrical Wiring, Maintained, Inspected: The facility failed to ensure the facility's electrical wiring was inspected every two years by a qualified electrician and the last inspection had expired; the deficiency affected one-hundred and eight (108) residents.
Report Facts
residents affected: 48
residents affected: 48
residents affected: 60
residents affected: 108
Inspection Report — Jan 6, 2022
Routine
Date: Jan 6, 2022
Visit Reason
Missouri state licensure survey (State Form); the survey type is not stated.
Findings
Three state licensure deficiencies were cited addressing call system failures, inadequate protective oversight for an exit-seeking resident, and failure to implement policies/investigations for a resident fall.
Deficiencies (3)
19 CSR 30-86.032(33) Call Systems Requirements: Based on interview and record review, the facility failed to ensure an alternate system of calling staff was made available when the electronic call system was down; Resident #1 fell and was unable to summon staff and required hospital transport.
19 CSR 30-86.047(35) Protective Oversight: Based on interview and record review, the facility failed to provide protective oversight when a resident exhibiting exit-seeking behaviors was assisted outside the facility by another resident and was found outside the building.
19 CSR 30-88.010(23) Develop/Implement A/N Policies: Based on interview and record review, the facility failed to implement its policy to investigate fall incidents to ensure abuse or neglect did not occur; documentation and investigation of Resident #1's fall were incomplete.
Report Facts
residents sampled: 5
Inspection Report — Aug 10, 2021
Routine
Date: Aug 10, 2021
Visit Reason
Missouri state licensure survey (State Form); the survey type is not stated.
Findings
2 state deficiencies (both Class II) were cited: a nonworking two-way communication system for areas of refuge and smoke doors that failed to self-close due to a carpet threshold preventing door closure.
Deficiencies (2)
19 CSR 30-86.022(7)(D)(1 - 8) Area of Refuge Requirements: Based on observation and interview on August 10, 2021, the facility failed to provide a two-way communication system between the area of refuge and a remote and monitored area.
19 CSR 30-86.022(10)(I) Smoke Section Partitions > than 20 beds: Based on observation and interview on August 10, 2021, the facility failed to ensure smoke partition doors were self-closing; observation showed a smoke door in the St. Joseph building (resident room 201) did not close completely on two attempts and the bottom of the door was hitting the carpet threshold, preventing full closure.
Report Facts
residents affected: 59
residents potentially affected: 47
Inspection Report — Oct 9, 2020
Life Safety
Date: Oct 9, 2020
Visit Reason
Federal CMS-2567 life safety survey (K-tags) and Missouri Department of Health and Senior Services State Form; the survey type is not stated.
Findings
Six deficiencies were cited: three federal life-safety K-tag deficiencies addressing exit signage, electrical systems maintenance/testing, and gas/oxygen cylinder storage, and three Missouri licensure violations reflecting oxygen storage, exit sign illumination, and electrical wiring/equipment maintenance.
Deficiencies (3)
19 CSR 30-85.022(6) Oxygen Storage: See the deficiency cited at K923.
19 CSR 30-85.022(24) Exit Sign-Maintain/Illuminate: See the deficiency cited at K293.
19 CSR 30-85.032(31)(A) Electrical Wiring & Equipment Maintained: See the deficiency cited at K914.
Report Facts
empty oxygen cylinders relocated: 4
empty oxygen cylinders secured from floor: 2
Inspection Report — Jun 4, 2019
Routine
Date: Jun 4, 2019
Visit Reason
Missouri Department of Health and Senior Services State Form(s); the survey type is not stated.
Findings
Four state deficiencies (all Class II) were cited concerning fire extinguisher rating and placement, area of refuge two-way communication, smoke doors/self-closing devices not closing, and smoke partition continuity/open conduit pipes.
Deficiencies (4)
19 CSR 30-86.022(3)(C)(1)(2) Fire Extinguishers-Rating: Based on observation and interview during a fire safety inspection on June 4, 2019, the facility failed to ensure required fire extinguishers with the specified rating were installed in or within fifteen feet of hazardous areas.
19 CSR 30-86.022(7)(D)(1 - 8) Area of Refuge Requirements: Based on observation and interview during a fire safety inspection on June 4, 2019, the two-way communication/intercom system in the Areas of Refuge did not operate properly, which could delay response in an emergency.
19 CSR 30-86.022(10)(H) Smoke Sections Protection from Hazards: Based on observation and interview, required smoke doors and their self-closing devices were not properly adjusted and failed to close on multiple attempts, allowing smoke and gases to spread to other areas.
19 CSR 30-86.022(10)(I) Smoke Section Partitions > than 20 beds Protection from Hazards: Based on observation and interview, smoke partitions were not continuous and there were open conduit pipes and missing fire caulking that could allow combustion to spread throughout the facility.
Report Facts
residents affected: 98
Inspection Report — Apr 5, 2019
Life Safety
Date: Apr 5, 2019
Visit Reason
Federal CMS-2567 Life Safety (K-tag) survey and Missouri Department of Health and Senior Services State Form were included in the file; the survey is a life safety inspection.
Findings
Nine deficiencies were cited: four federal Life Safety (K) deficiencies involving the fire alarm system, sprinkler coverage, portable fire extinguishers, and oxygen cylinder storage; and five Missouri state licensure deficiencies addressing oxygen storage, fire extinguishers, fire alarm testing/maintenance, sprinkler system completeness, and evacuation diagrams.
Deficiencies (5)
19 CSR 30-85.022(6) Oxygen Storage: See the deficiency cited at K923.
19 CSR 30-85.022(8)(D) Fire Extinguisher UL/FM, Monthly Check: See the deficiency cited at K355.
19 CSR 30-85.022(10)(B) Fire Alarm System-Test/Maintain: See the deficiency cited at K345.
19 CSR 30-85.022(11)(B) No Complete Sprinkler System Prior to 8/28/07: See the deficiency cited at K351.
19 CSR 30-85.022(33)(C) Plan Accessible/Evacuation Diagram Posted: Based on observation and interview, the facility failed to maintain current evacuation diagrams; several posted evacuation plans showed incorrect routes or were posted upside down.
Report Facts
full oxygen cylinders observed: 20
full and empty oxygen cylinders observed: 15
Inspection Report — Mar 12, 2019
Routine
Date: Mar 12, 2019
Visit Reason
Missouri state licensure survey (State Form); the survey type is not stated.
Findings
Five state licensure deficiencies were cited addressing community-based assessment (significant changes), individualized service plans, safe medication system, toxic material storage, and backflow/air gap requirements.
Deficiencies (5)
19 CSR 30-86.047(28)(F)(1)(C) Community Based Assessment-Significant Change: Based on observation, interview and record review, the facility failed to update resident community based assessments after a significant change in condition for two of seven sampled residents.
19 CSR 30-86.047(36) Proper Care Per Individual Service Plan: Based on interview and record review, the facility failed to provide proper care per the resident's individualized service plan when staff failed to address falls, behaviors, adjustment to the facility and elopement risk for three of seven sampled residents.
19 CSR 30-86.047(46) Safe & Effective Medication System: Based on observation and interview, the facility failed to ensure a safe and effective medication system when staff left medication carts and medications unattended and unsecured during medication preparation and administration.
19 CSR 30-87.020(5) Toxic Material Storage: Based on observation and interview, the facility failed to ensure toxic or poisonous materials were stored in a secured area not accessible to residents; multiple toxic products were observed accessible in resident areas and housekeeping carts.
19 CSR 30-87.020(28) Backflow Requirements: Based on observation and interview, the facility failed to ensure there was an air gap between the ice machine and the pipe to prevent backflow, creating potential for sewage backflow into the ice machine.
Report Facts
residents sampled: 7
residents affected: 2
residents affected: 3
Inspection Report — Apr 19, 2018
Routine
Date: Apr 19, 2018
Visit Reason
Missouri State Form (Statement of Deficiencies) for a state licensure survey; the survey type is not stated.
Findings
Two Missouri state deficiencies were cited: one for a missing individualized evacuation plan in a resident's ISP and one for failures in tuberculosis screening and documentation for residents and staff.
Deficiencies (2)
19 CSR 30-86.045(3)(A)(5) Individual Evacuation Plan - In Resident ISP: Based on observation, interview and record review, the facility failed to ensure a resident who required more than minimal assistance had a written individualized evacuation plan in their individualized service plan.
19 CSR 30-86.047(19) TB Screen Residents & Staff: Based on interview and record review, the facility failed to ensure a newly admitted resident and a new employee received a two-step tuberculosis test and failed to ensure TB test results were dated and recorded in millimeters of induration for one of three sampled employees and three of five sampled residents.
Report Facts
residents sampled: 5
employees sampled: 3
residents sampled: 5
13 CMS Surveys
Inspection Report — Jan 8, 2026
Complaint Investigation
Date: Jan 8, 2026
Visit Reason
The inspection was conducted due to concerns about the facility's failure to ensure treatments and medications were administered as ordered for sampled residents.
Complaint Details
The investigation was complaint-related, focusing on missed wound treatments and medication administration errors. The complaint was substantiated with findings of incomplete treatments and missed medications without proper documentation or notification.
Findings
The facility failed to administer treatments and medications as ordered for two residents, including incomplete wound care treatments and missed medication doses. Staff did not document incomplete treatments being completed on alternate shifts, and there was a lack of notification to the Director of Nursing and physician regarding missed medications.
Deficiencies (1)
Failure to ensure treatments and medications were administered as ordered for Resident #4 and Resident #2.
Report Facts
Medication doses not administered: 9
Wound treatment incomplete days: 4
Wound size: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN A | Licensed Practical Nurse | Performed wound care treatment and provided interview about treatment completion |
| LPN B | Licensed Practical Nurse | Night shift nurse aware of missing medication but unable to explain unavailability |
| Director of Nurses | Director of Nursing | Interviewed regarding expectations for treatment completion and notification of missed medications |
| Resident's physician and Medical Director | Physician and Medical Director | Interviewed regarding expectations for medication administration and notification |
| Administrator | Administrator | Interviewed regarding expectations for staff to complete physician orders |
Inspection Report — Dec 16, 2025
Complaint Investigation
Date: Dec 16, 2025
Visit Reason
The inspection was conducted due to a complaint related to a resident accident during transportation in the facility's medical van, where a resident flipped backward in their wheelchair.
Complaint Details
The visit was complaint-related due to an incident where Resident #3 fell backward in their wheelchair during transport in the medical van. The complaint was substantiated as the facility failed to follow its policy of transporting only one wheelchair-bound resident at a time due to limited straps in the van.
Findings
The facility failed to ensure residents were free from accidents during transportation by not properly securing wheelchair straps, resulting in one resident falling backward in their wheelchair. The facility in-serviced staff on proper wheelchair positioning and the policy of transporting only one wheelchair-bound resident at a time in the medical van.
Deficiencies (1)
Failed to ensure residents are free from accidents when staff failed to properly secure straps in the facility's van during transportation, resulting in one resident flipping backward in their wheelchair.
Report Facts
Number of wheelchair straps in medical van: 6
Date of resident fall incident: Dec 3, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Van Driver A | Van Driver | Driver during the incident who transported two wheelchair-bound residents simultaneously |
| Van Driver D | Van Driver | Interviewed about facility policy on transporting wheelchair-bound residents |
| Executive Director | Interviewed regarding facility's awareness of van strap limitations and staff in-service |
Inspection Report — Nov 17, 2025
Annual Inspection
Date: Nov 17, 2025
Visit Reason
The inspection was conducted to assess compliance with care standards following an incident where a resident sustained a head injury that was not immediately reported or properly documented by staff.
Findings
The facility failed to ensure one resident received care consistent with professional standards when staff delayed reporting a large bruise and abrasion to the resident's head, resulting in delayed assessment, care, and notification to family and physician. Documentation and communication failures were noted among staff.
Deficiencies (1)
Failure to report and document a resident's head injury immediately, delaying assessment and care.
Report Facts
Sample size: 3
Residents affected: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nurse's Aide A | Certified Nurse's Aide | Named in relation to failure to report resident injury |
| Licensed Practical Nurse D | Licensed Practical Nurse | Involved in assessment and interview regarding injury reporting |
| Director of Nursing | Director of Nursing | Interviewed regarding staff reporting expectations |
| Administrator | Administrator | Interviewed regarding expectations for injury reporting and documentation |
Inspection Report — Jul 29, 2025
Complaint Investigation
Date: Jul 29, 2025
Visit Reason
The inspection was conducted due to allegations of misappropriation of resident funds by a staff member and concerns about medication administration and wound care.
Complaint Details
The investigation was complaint-driven based on allegations of financial exploitation by staff and concerns about medication administration and wound care.
Findings
The facility was found to have failed to prevent misappropriation of resident funds by a Certified Nurse Aide (CNA K) who used a resident's debit card without consent. Additionally, the facility failed to administer physician-ordered medications and treatments for multiple residents, including failure to notify physicians and resident representatives. The facility also failed to provide appropriate wound care, resulting in wound dehiscence and the need for hospital transfer. Furthermore, the facility did not maintain accurate controlled substance records and counts, with multiple discrepancies and missing nurse signatures.
Deficiencies (4)
Failure to protect residents from misappropriation of funds by staff member CNA K who used resident's debit card without consent.
Failure to administer physician-ordered medications and notify physicians and resident representatives for three residents, including failure to follow medication parameters.
Failure to provide appropriate wound care and follow physician orders for wound vac therapy, resulting in wound dehiscence and hospital transfer.
Failure to maintain accurate controlled substance records and counts, with multiple discrepancies and missing nurse signatures.
Report Facts
Amount misappropriated: 90
Missing nurse signatures: 42
Missing nurse signatures: 12
Missing nurse signatures: 38
Missing nurse signatures: 25
Missing nurse signatures: 91
Missing nurse signatures: 49
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA K | Certified Nurse Aide | Named in misappropriation of resident funds and financial exploitation findings |
| LPN B | Licensed Practical Nurse | Named in medication administration and controlled substance count findings |
| CM F | Clinical Manager | Named in wound care and medication administration findings |
| NP D | Nurse Practitioner | Named in medication administration and notification findings |
| LPN H | Licensed Practical Nurse | Named in medication administration findings |
| LPN G | Licensed Practical Nurse | Named in medication administration findings |
| CMT C | Certified Medication Technician | Named in medication administration findings |
| CMT E | Certified Medication Technician | Named in medication administration findings |
| LPN A | Licensed Practical Nurse | Named in controlled substance count findings |
Inspection Report — Mar 14, 2025
Routine
Date: Mar 14, 2025
Visit Reason
The inspection was a routine survey to assess compliance with regulatory requirements, including resident care, medication management, infection control, and safety.
Findings
The facility was found deficient in multiple areas including failure to notify the Ombudsman of resident transfers, failure to develop baseline care plans within 48 hours of admission, incomplete care plans, medication management errors, inadequate infection control practices, failure to properly assess and document side rail use, and failure to ensure timely medication administration and pain management.
Deficiencies (17)
Failure to notify the State Long-Term Care Ombudsman of resident transfers and discharges and failure to provide written notice to one resident and/or representative.
Failure to develop and implement baseline care plans within 48 hours of admission for three residents.
Failure to develop and implement complete care plans addressing specific resident needs including side rails, urinary catheters, and hospice care.
Failure to provide services meeting professional standards including holding medications without notifying physicians, medication availability issues, and insufficient pharmacy refill tracking.
Failure to provide adequate activities of daily living care including skin care, nail trimming, and facial hair grooming for three residents.
Failure to provide appropriate treatment and care for a resident with recent hip surgery including lack of treatment orders and delayed dressing changes.
Failure to provide appropriate catheter care including lack of catheter orders and failure to flush catheter as ordered.
Failure to ensure safe and appropriate respiratory care including lack of physician orders for oxygen tubing and humidifier changes and failure to reinstate oxygen orders after hospital stay.
Failure to provide safe and appropriate pain management for three residents including delayed medication administration and failure to assess and document pain.
Failure to assess, obtain consent, obtain physician orders, and include in care plans the use of bed/side rails for two residents.
Failure to establish a system of record for controlled drugs with sufficient detail to enable accurate reconciliation for three medication carts.
Medication error rate of 38.71% observed including crushing enteric coated tablets, failure to instruct resident to rinse after inhaler use, and failure to administer ordered medications.
Failure to ensure residents are free from significant medication errors by not obtaining prescribed antibiotic and antiviral medications in a timely manner.
Failure to label and store drugs and biologicals in accordance with professional principles including failure to maintain medication refrigerator temperature logs and secure medication storage boxes.
Failure to inform residents or representatives of their right to refuse arbitration agreements and failure to document resident choices on arbitration agreements.
Failure to adequately develop and implement infection control practices including failure to follow Enhanced Barrier Precautions policy and failure to wear appropriate PPE for residents on contact precautions.
Failure to complete routine inspections of bed/side rails to identify possible areas of entrapment and ensure side rails are secure for two residents.
Report Facts
Residents affected: 21
Medication error rate: 38.71
Controlled substance count shifts missing signatures: 11
Controlled substance count shifts with only one signature: 13
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN N | Licensed Practical Nurse | Discussed medication delays and emergency kit availability |
| CMT J | Certified Medication Technician | Observed preparing and administering medications, discussed medication errors |
| DON | Director of Nursing | Provided expectations on medication administration, infection control, narcotic counts, and side rail assessments |
| Administrator | Facility Administrator | Provided expectations on infection control, arbitration agreements, and side rail inspections |
| CNA F | Certified Nursing Assistant | Observed providing peri-care and discussed ADL care |
| LPN A | Licensed Practical Nurse | Discussed medication administration timing, pain management, and oxygen therapy |
| CMT K | Certified Medication Technician | Discussed side rail assessments and medication reorder processes |
| Case Manager | Discussed arbitration agreement process with residents | |
| Wound Nurse | Discussed wound care and pain management | |
| Environmental Services Director | Discussed side rail installation and maintenance | |
| Lead CNA G | Certified Nursing Assistant | Discussed infection control practices |
| LPN I | Licensed Practical Nurse | Discussed narcotic counts and medication administration |
| CMT T | Certified Medication Technician | Discussed medication administration timing |
Inspection Report — Jul 24, 2024
Routine
Date: Jul 24, 2024
Visit Reason
The inspection was conducted to evaluate compliance with professional standards of quality, specifically to ensure that daily weights were obtained as ordered for residents, including Resident #1.
Findings
The facility failed to ensure daily weights were obtained as ordered for Resident #1, with missing documentation on multiple dates. The Interim Director of Nursing and Administrator confirmed staff responsibility to follow physician orders and document weights.
Deficiencies (1)
Failure to ensure daily weights were obtained as ordered for Resident #1.
Report Facts
Resident sample size: 6
Missing weight documentation dates: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Interim Director of Nursing | Interviewed regarding staff responsibility to follow physician orders and document weights | |
| Administrator | Interviewed regarding staff responsibility to follow physician orders and document weights |
Inspection Report — Oct 26, 2023
Annual Inspection
Date: Oct 26, 2023
Visit Reason
The inspection was conducted as part of the annual survey and included review of compliance with regulations related to resident care, medication management, infection control, and safety.
Findings
The facility was found deficient in multiple areas including failure to make survey results readily available to residents, failure to provide required Medicare notices, incomplete resident care plans, inadequate eating assistance, failure to prevent resident elopement, medication management deficiencies including narcotic counts and pharmacist review follow-up, improper medication storage and labeling, failure to implement infection control practices, and failure to ensure timely administration of ordered respiratory treatments.
Deficiencies (11)
Failed to make available the results of the most recent annual survey and abbreviated surveys in a place readily accessible to residents and representatives.
Failed to provide Skilled Nursing Facility Advance Beneficiary Notice or denial letter at initiation, reduction, or termination of Medicare Part A benefits for two residents.
Failed to ensure resident care plans were complete, accurate, reviewed, and revised by the interdisciplinary team after assessments for five sampled residents.
Failed to provide eating assistance to one resident for two observed meals.
Failed to ensure appropriate supervision to prevent elopement for one resident who left the facility unsupervised and was found injured off campus.
Failed to establish a system of record for controlled drugs with sufficient detail to enable accurate reconciliation for three controlled substance shift change count sheets.
Failed to ensure pharmacist reports of medication irregularities were communicated and acted upon, and failed to maintain policies for monthly drug regimen review including time frames and urgent action steps.
Failed to limit orders for psychotropic medications to 14 days unless documented rationale for extension, failed to attempt gradual dose reductions or document contraindications, and failed to document non-pharmacological interventions prior to administration.
Failed to ensure one resident received ordered respiratory treatments timely; medication not available and not administered for six opportunities.
Failed to ensure drugs and biologicals were labeled and stored according to accepted professional principles; included expired medications and unlabeled or undated opened insulin pens.
Failed to follow infection prevention and control practices including failure to change gloves, perform hand hygiene, and sanitize shared medical equipment during resident care and transfer.
Report Facts
Controlled substance shift count blanks: 25
Controlled substance shift count blanks: 53
Controlled substance shift count blanks: 49
Pharmacist recommendations to physician: 33
Pharmacist recommendations to nursing: 7
Pharmacist recommendations to physician: 36
Pharmacist recommendations to nursing: 54
Pharmacist recommendations to physician: 23
Pharmacist recommendations to nursing: 41
Pharmacist recommendations to physician: 16
Pharmacist recommendations to nursing: 11
Pharmacist recommendations to physician: 14
Pharmacist recommendations to nursing: 11
Pharmacist recommendations to physician: 17
Pharmacist recommendations to nursing: 11
Expired Heparin vials: 36
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA A | Certified Nursing Assistant | Provided care to Resident #82 and observed with deficient infection control practices |
| CNA B | Certified Nursing Assistant | Provided care to Resident #82 and observed with deficient infection control practices |
| Nurse E | Nurse | Described narcotic count procedures and medication administration |
| CMT H | Certified Medication Technician | Observed performing medication pass and narcotic counts |
| Director of Nursing | Director of Nursing | Interviewed regarding multiple deficiencies including medication management and infection control |
| Administrator | Facility Administrator | Interviewed regarding elopement and medication management deficiencies |
| Executive Director | Executive Director | Interviewed regarding elopement and medication management deficiencies |
| Clinical Nurse Manager O | Clinical Nurse Manager | Interviewed regarding admission review and elopement risk |
| Nurse K | Nurse | Interviewed regarding medication cart checks and resident care |
| Concierge L | Concierge | Found eloped resident off campus and reported incident |
| Medical Director | Medical Director | Interviewed regarding expectations for elopement prevention and medication management |
| CNA J | Certified Nursing Assistant | Observed feeding assistance issues with Resident #44 |
| CNA M | Certified Nursing Assistant | Reported resident behavior and care observations |
| Nurse I | Nurse | Interviewed regarding medication refrigerator and resident care |
| Director of Environmental Services | Director of Environmental Services | Interviewed regarding cleaning responsibilities for mechanical lifts |
| MDS Reimbursement Coordinator | MDS Reimbursement Coordinator | Interviewed regarding care plan responsibilities |
| Clinical Reimbursement Coordinator | Clinical Reimbursement Coordinator | Interviewed regarding care plan responsibilities |
Inspection Report — Oct 26, 2023
Complaint Investigation
Date: Oct 26, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to ensure appropriate supervision and safety measures for a resident at risk of wandering and elopement.
Complaint Details
The complaint investigation focused on Resident #96 who was found wandering unsupervised outside the facility, resulting in injury. The facility failed to implement appropriate elopement prevention measures upon admission despite hospital records indicating wandering risk. The resident was found approximately 325 feet from the facility entrance. The facility was notified of the past non-compliance and corrected the deficiency by revising assessment and prevention processes and providing staff training.
Findings
The facility failed to ensure one resident received appropriate supervision for wandering, resulting in the resident leaving the facility unsupervised, sustaining a laceration, and requiring hospital treatment. The facility did not implement elopement prevention interventions upon admission despite hospital records indicating risk. The facility has since revised its elopement risk assessment and prevention procedures and provided staff in-service training.
Deficiencies (2)
Failed to ensure one resident received appropriate supervision for wandering, resulting in elopement and injury.
Failed to ensure residents are free from significant medication errors; one resident did not receive ordered breathing treatments due to medication not being delivered.
Report Facts
Distance resident found from facility entrance (feet): 325
Medication administration opportunities missed: 6
Sample size for medication review: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Nurse K | Nurse | Documented resident's fall and transfer to hospital; provided interview about resident's wandering and care |
| Clinical Nurse Manager O | Clinical Nurse Manager | Interviewed regarding review of hospital records and elopement prevention |
| Director of Nursing | Director of Nursing | Interviewed regarding medication administration failure and admission procedures |
| Case Management Director | Admission Coordinator | Interviewed about review of hospital information prior to resident admission |
| Concierge L | Independent Living Concierge | Found resident outside facility injured and called 911 |
| Certified Nursing Assistant M | CNA | Provided care to resident and described resident's behavior and confusion |
| Medical Director | Medical Director | Interviewed regarding expectations for communication and protocol adherence |
| Nurse I | Nurse | Interviewed about admission procedures and elopement prevention |
Inspection Report — Oct 26, 2023
Life Safety
Date: Oct 26, 2023
Visit Reason
CMS-2567 federal survey with emergency preparedness and Life Safety Code components and Missouri Department of Health and Senior Services State Form; the survey type is not stated.
Findings
Eleven deficiencies were cited: six federal deficiencies addressing emergency preparedness and life safety (emergency plan update, emergency power/generator planning, fire alarm testing/maintenance, smoke barrier operation, elevator certification/inspection, and door inspection/testing) and five Missouri State Form deficiencies addressing related fire safety and emergency preparedness rules.
Deficiencies (6)
E004 Develop EP Plan, Review and Update Annually: Based on interview and record review, the facility failed to update their emergency operations plan (EOP) at least annually; the deficiency had the potential to affect all occupants of the building.
E041 Hospital CAH and LTC Emergency Power CFR(s): 483.73(e): Based on observation, interview and record review, the facility failed to develop an emergency preparedness plan that included detailed information and procedures regarding the facility's emergency generator, annunciator location, documentation, and how to maintain emergency power, creating potential risk to residents and staff.
K345 Fire Alarm System - Testing and Maintenance: Based on interview and record review, the facility failed to ensure fire alarm inspections and testing were performed by qualified personnel and lacked documentation of the inspector's qualifications.
K372 Subdivision of Building Spaces - Smoke Barrier Construction: Based on observation and interview, the facility failed to ensure smoke dampers closed timely with activation of the fire alarm for multiple dampers, which could allow smoke to travel between compartments.
K531 Elevators: Based on observation, interview and record review, the facility failed to ensure elevators were maintained with current certifications and did not provide documentation of required inspections/certifications.
K761 Maintenance, Inspection & Testing - Doors: Based on observation, interview and record review, the facility failed to inspect and test smoke barrier doors, exit doors, and fire-rated doors in accordance with applicable NFPA requirements and had no documentation of required inspections for 2022 or 2023.
Inspection Report — May 2, 2023
Complaint Investigation
Date: May 2, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to provide timely skin assessments and monitoring for a resident with known lower leg circulation issues, which resulted in necrotic toes and a wound.
Complaint Details
The investigation was complaint-related due to failure in skin assessment and monitoring. The resident was admitted with intact skin but developed necrotic toes and a wound that were not identified timely by facility staff. The resident was hospitalized and later elected hospice care. The complaint was substantiated with actual harm to the resident.
Findings
The facility failed to ensure appropriate treatment and care according to professional standards for a resident admitted with intact skin but later developed necrotic toes and a wound due to poor monitoring. The resident was admitted to the hospital with actual harm. The facility's skin assessment policies and procedures were reviewed and found to have gaps in documentation and timely assessments.
Deficiencies (1)
Failure to provide timely skin assessments and monitoring for a resident with lower leg circulation issues, resulting in necrotic toes and a wound.
Report Facts
Dates of skin assessments: 1
Dates of hospital admission: 1
Braden Scale Score: 19
Employees mentioned
| Name | Title | Context |
|---|---|---|
| RN A | Hospital Registered Nurse | Provided information about resident's condition and hospital admission on 4/29/23 |
| RN B | Hospital Registered Nurse | Cared for resident on 4/30/23 and described resident's foot condition and pain management |
| Occupational Therapist D | Occupational Therapist | Reported resident missed therapy sessions due to fatigue and noted no foot pain during sessions |
| Wound Nurse | Facility Wound Nurse | Assessed resident's skin on 4/17/23 and described facility skin assessment procedures |
| Administrator | Facility Administrator | Reported inability to locate shower/bath sheets for resident and described expectations for CNA documentation |
| Director of Nursing | Director of Nursing (DON) | Described CNA responsibilities for skin assessments and weekly wound nurse assessments |
| RN C | Endoscopy Clinic Registered Nurse | Observed resident's necrotic toes and reported findings leading to hospital admission on 4/28/23 |
Inspection Report — Oct 9, 2020
Complaint Investigation
Date: Oct 9, 2020
Visit Reason
The inspection was conducted due to allegations of abuse and neglect, including failure to report suspected abuse timely and failure to investigate abuse allegations thoroughly for multiple residents.
Complaint Details
The complaint investigation was triggered by allegations of abuse and neglect, including failure to timely report abuse, failure to investigate abuse allegations, and concerns about medication management, restorative therapy, personal hygiene, infection control, and narcotic counts. The investigation included interviews, record reviews, and observations related to multiple residents.
Findings
The facility failed to timely report alleged abuse to the Department of Health and Senior Services, failed to thoroughly investigate abuse allegations for multiple residents, failed to ensure proper documentation and care related to medication, restorative therapy, personal hygiene, infection control, and narcotic counts. Several residents had uninvestigated or poorly investigated abuse allegations, and staff failed to follow policies on abuse reporting, medication management, restorative therapy, and infection prevention.
Deficiencies (12)
Failed to timely report alleged abuse to the Department of Health and Senior Services within 2 hours after the allegation was made.
Failed to thoroughly investigate abuse allegations for three residents, including failure to interview witnesses and submit investigations to the state agency within 5 days.
Failed to document fluid and meal intake for two residents and failed to obtain daily weights as ordered for one resident.
Failed to provide adequate personal hygiene care including shaving and nail care for two residents.
Failed to provide restorative therapy as ordered for three residents with orders for restorative therapy.
Failed to ensure safe transfers using mechanical lifts, including leaving lift legs closed during transfer and failure to investigate skin tear.
Failed to provide safe and appropriate dialysis care, including lack of dialysis contract, lack of assessments and communication with dialysis center, and failure to educate resident on renal diet.
Failed to maintain accurate and complete narcotic counts, including missing signatures and undocumented counts on narcotic count sheets.
Failed to ensure monthly pharmacy drug regimen reviews were reviewed and acted upon timely, including failure to notify physician and medical director of irregularities.
Failed to implement gradual dose reductions and limit PRN psychotropic medication use to 14 days.
Failed to label insulin flexpens with date opened and resident name legibly and failed to discard insulin flexpens for discharged residents.
Failed to clean/disinfect gait belt and sit to stand lift between resident uses and failed to perform hand hygiene after glove removal during personal care. Also failed to cover clean laundry gowns stored in hallways.
Report Facts
Residents affected by abuse reporting deficiency: 1
Residents affected by abuse investigation deficiency: 3
Residents sampled: 19
Narcotic count shifts missing signatures: 9
Narcotic count shifts missing documentation: 7
Narcotic count shifts with illegible counts: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN G | Licensed Practical Nurse | Named in improper mechanical lift transfer and failure to document skin tear |
| CNA F | Certified Nursing Assistant | Named in improper mechanical lift transfer and abuse allegation investigation |
| CNA A | Certified Nursing Assistant | Named in failure to clean/disinfect gait belt between resident uses |
| CNA K | Certified Nursing Assistant | Named in failure to clean/disinfect sit to stand lift between resident uses |
| CNA L | Certified Nursing Assistant | Named in failure to perform hand hygiene after glove removal during perineal care |
| Assistant Director of Nursing | Assistant Director of Nursing | Interviewed regarding multiple deficiencies including abuse reporting, restorative therapy, medication management, and infection control |
| Director of Nursing | Director of Nursing | Interviewed regarding multiple deficiencies including abuse reporting, restorative therapy, medication management, and infection control |
Inspection Report — Oct 9, 2020
Life Safety
Date: Oct 9, 2020
Visit Reason
Federal CMS-2567 life safety survey (K-tags) and Missouri Department of Health and Senior Services State Form; the survey type is not stated.
Findings
Six deficiencies were cited: three federal life-safety K-tag deficiencies addressing exit signage, electrical systems maintenance/testing, and gas/oxygen cylinder storage, and three Missouri licensure violations reflecting oxygen storage, exit sign illumination, and electrical wiring/equipment maintenance.
Deficiencies (3)
K293 Exit Signage: The facility failed to maintain exit signage for evacuation; exit signs on the ceiling near room 4123 and above the exit door near room 4141 were not illuminated, creating potential to affect all residents.
K914 Electrical Systems - Maintenance and Testing: The facility failed to ensure non-hospital-grade electrical receptacles in resident sleeping areas were tested and documented annually; facility records showed no documentation of required receptacle testing.
K923 Gas Equipment - Cylinder and Container Storage: The facility failed to maintain oxygen cylinder storage according to NFPA code; empty and full cylinders were stored together and some cylinders were unsecured on the floor.
Report Facts
empty oxygen cylinders relocated: 4
empty oxygen cylinders secured from floor: 2
Inspection Report — Apr 5, 2019
Life Safety
Date: Apr 5, 2019
Visit Reason
Federal CMS-2567 Life Safety (K-tag) survey and Missouri Department of Health and Senior Services State Form were included in the file; the survey is a life safety inspection.
Findings
Nine deficiencies were cited: four federal Life Safety (K) deficiencies involving the fire alarm system, sprinkler coverage, portable fire extinguishers, and oxygen cylinder storage; and five Missouri state licensure deficiencies addressing oxygen storage, fire extinguishers, fire alarm testing/maintenance, sprinkler system completeness, and evacuation diagrams.
Deficiencies (4)
K345 Fire Alarm System - Testing and Maintenance: Based on interview and record review, the facility failed to maintain the fire alarm system with an annual inspection; the annual inspection was not maintained/was late.
K351 Sprinkler System - Installation: Based on observation and interview, the facility failed to provide sprinkler coverage in the basement volunteer office, leaving that room without sprinkler coverage.
K355 Portable Fire Extinguishers: Based on observation and interview, the facility failed to maintain portable fire extinguishers to NFPA standards; several extinguishers were mounted with the top more than 60 inches above the finished floor.
K923 Gas Equipment - Cylinder and Container Storage: Based on observation and interview, the facility failed to maintain an oxygen storage room system to identify full and empty cylinders and required signage; full and empty cylinders were mixed and signage for empty tanks was missing.
Report Facts
full oxygen cylinders observed: 20
full and empty oxygen cylinders observed: 15
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