The most recent inspection on September 14, 2025, was a renewal licensing inspection and did not identify any deficiencies. Earlier inspections showed some deficiencies related to resident privacy, staffing levels, pest control, and clinical record documentation, with plans of correction submitted and verified as implemented in subsequent follow-ups. Complaint investigations included one substantiated case involving privacy, staffing, and pest control issues, while most other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates improvement over time, with recent inspections showing no outstanding deficiencies.
Deficiencies (last 5 years)
Deficiencies (over 5 years)1.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
The inspection was conducted as a renewal licensing inspection and included review of complaint investigations #CT42529 and #121090.
Findings
The report indicates that this was a licensing renewal inspection with complaint investigations reviewed. No violations or citations were explicitly noted on the provided page.
Complaint Details
Complaint investigations #CT42529 and #121090 were reviewed during the inspection. No substantiation status is provided.
Report Facts
Licensed Bed Capacity: 150Census: 123
Employees Mentioned
Name
Title
Context
Deborah Kraus
Administrator
Personnel contacted during inspection
Inspection Report Plan of CorrectionCensus: 131Capacity: 150Deficiencies: 0Oct 31, 2024
Visit Reason
A desk audit was conducted to review the implementation of the Plan of Correction for a violation letter dated August 27, 2024.
Findings
Violations #1 and #2 were identified as corrected as of October 11, 2024. The administrator was notified via telephone on October 31, 2024, that all violations were corrected.
A desk audit was conducted to review the implementation of the Plan of Correction for a previous violation letter dated September 26, 2024.
Findings
Violation #1 was identified as corrected as of October 24, 2024. The Director of Nursing was notified via telephone on October 30, 2024, that all violations were corrected.
Deficiencies (1)
Description
Violation #1 identified in previous inspection
Report Facts
Licensed Bed Capacity: 150Census: 132
Employees Mentioned
Name
Title
Context
Pedro Roman
Director of Nursing
Named in relation to notification of correction of violations
A desk audit was completed from 7/19/24 through 7/22/24 to review the implementation of the Plan of Correction for the violation letter dated 5/21/24.
Findings
Violations #1-4 were identified as corrected as of 7/15/24. On 7/22/24, the Director of Nursing Services was notified by telephone that all violations were corrected.
The inspection was conducted as a licensing inspection with strike monitoring for the New Haven Center for Nursing and Rehab.
Findings
The report indicates that violations of the General Statutes of Connecticut and/or regulations were not identified at the time of this inspection. A citation was not issued.
A desk audit was conducted to review the implementation of the plan of correction for the violation letter dated 2/21/24.
Findings
State compliance was unable to be completed during the desk audit, as it was awaiting an approved plan of correction. An approved plan of correction was received on 5/6/24 and approved by the supervisor on 5/14/24, indicating compliance with Violation #1 and Violation #2.
Report Facts
Licensed Bed/Bassinet Capacity: 150Census: 140
Employees Mentioned
Name
Title
Context
Stephanie Schumann
NC
Inspector who conducted the desk audit and submitted the report
An unannounced visit was made to the facility on 3/5/24 for the purpose of conducting a complaint investigation.
Findings
Staffing was reviewed from 2/20/24 to 3/12/24 and found to meet the requirements of the Public Health Code. Deficiencies and/or violations were not identified during this visit.
Complaint Details
Complaint Investigation #37723 was conducted and no deficiencies or violations were found; staffing met Public Health Code requirements.
Employees Mentioned
Name
Title
Context
Melissa Talamini
RN, BSN Nurse Consultant
Named as the Nurse Consultant involved in the complaint investigation visit.
The inspection was conducted as a complaint investigation triggered by Complaint #37137 regarding violations of Connecticut State regulations.
Findings
The inspection identified violations related to resident privacy during personal care, failure to maintain adequate staffing levels, and inadequate pest control measures. Plans of correction were submitted addressing these issues.
Complaint Details
Complaint #37137 was substantiated with findings of violations related to resident privacy, staffing shortages, and pest control deficiencies.
Deficiencies (3)
Description
Failure to ensure privacy was maintained during personal care for Resident #2, including leaving the door and curtain open while providing care.
Failure to maintain staffing levels to meet minimum requirements for direct care hours, resulting in shortages on specified dates.
Failure to ensure the pest control company was informed and documented mouse sightings in Resident #1's room, leading to untreated pest issues.
Report Facts
Licensed Bed Capacity: 150Census: 131Staffing Shortage Hours: 40.61Staffing Shortage Hours: 44.44Direct Care Hours Requirement: 3
Employees Mentioned
Name
Title
Context
Jonah Kraus
Administrator
Named as facility administrator and recipient of the notice.
Maria Pitogo
DNS
Named as Director of Nursing Services contacted during inspection.
Deborah Smith
RN, NC
Signature of FLIS staff who submitted the report.
Karen Gworek
Supervising Nurse Consultant
Signed the notice letter regarding complaint #37137.
Nurse Aide #1
Identified in privacy violation and resident care findings.
Licensed Practical Nurse #1
Interviewed regarding hygiene care practices.
Director of Nursing
DON
Interviewed regarding facility policy and staffing.
Assistant Director of Maintenance
Interviewed regarding pest control and maintenance issues.
Scheduling Coordinator
Interviewed regarding staffing schedules and compliance.
The inspection was conducted as a complaint investigation identified by Complaint Investigation #CT#31685, to assess violations of Connecticut State regulations at the New Haven Center for Nursing & Rehab.
Findings
Violations of the General Statutes of Connecticut and/or regulations were identified during the inspection. Specifically, a violation related to incomplete, inaccurate, and unprofessional clinical record documentation for one of two residents reviewed was found.
Complaint Details
The visit was complaint-related under Complaint Investigation #CT#31685. Violations were substantiated as noted in the attached violation letter dated 3/7/22.
Deficiencies (1)
Description
Failure to maintain the clinical record in a complete, accurate and professional manner for Resident #1, including incomplete documentation of activities of daily living by nursing staff.
Report Facts
Licensed Bed Capacity: 150Census: 133
Employees Mentioned
Name
Title
Context
Peter Donato
Vice President of Clinical Services
Personnel contacted during the inspection.
Terri D. McNeil
RNC
FLIS staff who submitted the report.
Judy Birtwistle
Supervising Nurse Consultant
Signed the notice letter regarding the plan of correction.
A complaint investigation (ACTS Reference Number 31685) was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
The facility failed to maintain the clinical record for one resident in a complete, accurate, and professional manner, specifically lacking timely and appropriate documentation of activities of daily living by nursing aide staff.
Complaint Details
Complaint investigation ACTS Reference Number 31685 was conducted. Deficiencies were cited as a result of this survey.
Severity Breakdown
SS=B: 1
Deficiencies (1)
Description
Severity
Failure to maintain clinical records in a complete, accurate, and professional manner for Resident #1, including missing documentation of nursing aide care during multiple shifts.
SS=B
Report Facts
Dates of missing documentation: 3Audit frequency: 4
Employees Mentioned
Name
Title
Context
Acting Director of Nurses
Interviewed regarding documentation expectations for nursing aide staff.
RN supervisor/designee
Responsible for auditing completion of ADL documentation per shift.
DNS
Responsible for monitoring compliance with the plan of correction.
Inspection Report Original LicensingDeficiencies: 0Oct 29, 2021
Visit Reason
This document is a Pre-Licensure Consent Order for New Haven Center for Nursing & Rehabilitation LLC seeking an initial license to operate a Chronic and Convalescent Nursing Home in Connecticut.
Findings
The order outlines detailed requirements and conditions for licensure including contracting with an Independent Nurse Consultant (INC), appointing an Infection Preventionist, maintaining staffing ratios, conducting rounds, establishing quality assurance programs, developing water management and emergency preparedness plans, and contracting with an Environmental Consulting Firm (ECF) for life safety compliance. It also sets forth reporting, monitoring, and compliance obligations to ensure patient safety and regulatory adherence.
Report Facts
INC consulting hours: 32INC contract duration: 6Fine amount: 1000Nurse aide staffing ratio 1st shift: 10Nurse aide staffing ratio 2nd shift: 12Nurse aide staffing ratio 3rd shift: 20Licensed nurse staffing ratio all shifts: 30Medical Director medical record audits: 5ECF initial onsite review timeframe: 30ECF report development timeframe: 30ECF re-evaluation frequency: 3Physical plant inspection completion deadline: 2023Vendor payment timeframe: 90Documentation retention period for rounds: 5Documentation retention period for quality assurance meetings: 3
Employees Mentioned
Name
Title
Context
Menajem Salamon
Member
Member of New Haven Center for Nursing & Rehabilitation LLC, signatory of the Pre-Licensure Consent Order
Donna Ortelle
Section Chief, Healthcare Quality and Safety Branch
Department of Public Health official signing the Pre-Licensure Consent Order
Report
Dec 4, 2025
File
complaint-inspection_2025-12-04.pdf
Report
Aug 29, 2025
File
health-inspection_2025-08-29.pdf
Report
Dec 2, 2024
File
complaint-inspection_2024-12-02.pdf
Report
Sep 12, 2024
File
complaint-inspection_2024-09-12.pdf
Report
Aug 15, 2024
File
complaint-inspection_2024-08-15.pdf
Report
Jun 20, 2024
File
complaint-inspection_2024-06-20.pdf
Report
May 15, 2024
File
complaint-inspection_2024-05-15.pdf
Report
Feb 5, 2024
File
complaint-inspection_2024-02-05.pdf
Report
Jan 17, 2024
File
complaint-inspection_2024-01-17.pdf
Report
Aug 24, 2023
File
complaint-inspection_2023-08-24.pdf
Report
Apr 3, 2023
File
health-inspection_2023-04-03.pdf
Report
Jun 15, 2021
File
health-inspection_2021-06-15.pdf
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