NewBridge on the Charles

Assisted Living Home
Overview of Newbridge on the Charles

Experience premier accommodations at a luxurious retirement community just a few minutes away from Harvard. NewBridge is committed to creating a lifestyle that suits each individual’s needs. Offering independent living, assisted living, and memory care support, the resort-style retirement home strives to ensure that its residents enjoy the lifestyle they deserve.

As a proud member of the Hebrew Senior Living Community, Newbridge on the Charles has designed every corner of the campus to meet the needs of its residents. Seniors will experience exclusive amenities and services, such as specialized medical support, individualized memory care activities, calendar-filled programs; exclusive Noshi Deli dining, The Shapiro Community Center, and programs through its affiliation with Harvard medical school.

(781) 234-9500

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Massachusetts average: 2.9/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Massachusetts average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Massachusetts average: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Massachusetts average: 3.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 12m per day

This home provides 7% more nursing time per resident than the state average.

Massachusetts average: 3h 56m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 87

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Massachusetts average
Occupancy rate 54.5%
Residents per day (avg) 34
Occupancy rate
54.5%
Residents per day (avg)
34

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

92% of new residents, usually for short-term rehab.

Typical stay 16 days

Private pay

8% of new residents, often for short stays.

Typical stay 17 days

Finances and operations

Voluntary non-profit home
Other
Home revenue
$9.9M
Operating deficit
-$1.3M
Voluntary non-profit home Other
Home revenue
$9,941,325.00
Operating deficit
$-1,278,291.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.4M
54% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.9M
Total costs $11.2M
Bed community size
87-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Additional licensing details

Year opened: 2009
CMS Certification Number: 225774

Ownership & operating entity

Nonprofit ownership: Yes

Type Of Units

Traditional
51 units
Special Care
36 units
Total beds
87 units

Staffing

Key information about the people who lead and staff this community.

Staff Composition

Total Employees
20
Full-Time Employees
20

Contact Information

Fax: (781) 234-9409
Business Hours: Monday-Friday 9:00am- 5:00pm

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at NewBridge on the Charles

Independent Living Assisted Living Memory Care

Compare Assisted Living around Dedham

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Charter Senior Living of Dedham
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Dedham
113
Yes
12
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Concord Park Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Concord (West Concord)
95
No
70
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Thirwood Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

South Yarmouth (South Yarmouth)
69
Yes
12
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
NewBridge on the Charles
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Dedham
48
No
8
DRUCKER, JEFFERY
54.5%
$9,941,178.00
$5,364,939.00
54%
34.40
5/5
4.2073
5/5
3/5
4/5
2
+100%
+7%
-34%
1 Bed / 2 Bed

Living Spaces & Floor Plans

Newbridge On The Charles Plan 2
Newbridge On The Charles Plan 1

NewBridge on the Charles Reviews

Share your thoughts and experiences about NewBridge on the Charles. Let’s celebrate the stories that make a difference!
Reviewer avatar
Irene Wachsler
The facility is very short-staffed. My Mom had hip surgery. The next day, she was sent to Newbridge for Rehab (Wednesday, early afternoon). Intake was done on Friday morning. Also, my Mom needed two people to help her get out of bed to use the commode. The staff (PCAs & nurse) refused to help my Mom get out of bed. The staff put an adult diaper on my Mom and placed a towel between her legs. They didn't even bother to use a commercially available catheter like PureWick. On Wednesday night, after my Mom had peed in the bed, a PCA told me I had to leave the room; otherwise, she would not change my Mom / clean her up. She also yelled at my Mom to get up. (Mom couldn't get up on her own...) While I was standing outside of her room, I heard my Mom screaming in pain. I can't assess the physical/occupational therapy, as my Mom is no longer (and won't be returning) to Newbridge.What do you like most about living here? Answer: My Mom is no longer at the rehab facility. For the two days that she spent there, she thought she was going to die Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: Yes How would you rate the quality and variety of the meals? (1-5) Answer: 3 Are special diets handled well? Answer: Is the dining schedule flexible enough to meet your preferences? Answer: How do you feel about the level of social interaction available with other residents? Answer: N/a How was the units offered in this community? Answer: N/a Do you feel safe living in this community? Answer: Yes How well do you think the community handles emergencies or unexpected events? Answer: N/a Are there any hidden fees or unexpected charges? Answer: N/a Would you recommend this community to others looking for senior living options? Answer: No Is there anything you wish you knew before moving in? Answer: N/a

Places of interest near NewBridge on the Charles

Address 2.1 miles from city center — 3.89 miles to nearest hospital (Hebrew Rehabilitation Center - Boston)

Address 5000 Great Meadow Rd, Dedham, MA 02026

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

58
Total Staff
46
Employees
12
Contractors
19,590
Total Hours (Quarter)
25
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1510.1 Yes
Licensed Practical Nurse99.6 Yes
Certified Nursing Assistant178.2 No
Staff by Category
Administration
1 staff
4hs shift avg
Nursing Staff
43 staff
8.9hs shift avg
Physicians & Practitioners
2 staff
8hs shift avg
Therapy Services
10 staff
8hs shift avg
Activities & Recreation
1 staff
8.5hs shift avg
Social Services
1 staff
7.3hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
11.8%
of total hours from contractors
2,313 contractor hours this quarter
Licensed Practical Nurse: 8 Registered Nurse: 4
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant170176,61191100%8.2
Registered Nurse114154,27191100%10.1
Physical Therapy Assistant4041,9766571%8
Respiratory Therapy Technician4041,9766571%8
Licensed Practical Nurse1891,9518695%9.6
Feeding Assistant2029286470%8
Nurse Practitioner1015206571%8
Qualified Social Worker1013775257%7.3
Speech Language Pathologist2023764954%7.5
Other Physician1013364246%8
Administrator1012606571%4
Therapeutic Recreation Specialist101911%8.5

Health Inspection History

Inspections
Total health inspections 1

Massachusetts average 4.5


Last Health inspection on Jun 2023

Total health citations 2
Citations per inspection
2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 2 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Massachusetts average

Massachusetts average: 0.3


Serious Health citations More info 0
100% better than Massachusetts average

Massachusetts average: 1.5

0 critical citations More info Massachusetts average: 0.3

0 serious citations More info Massachusetts average: 1.5

1 moderate citation More info Massachusetts average: 29.7

1 minor citation More info Massachusetts average: 1.3
Citations history (last 3 years)
Abuse/Neglect moderate citation Jun 07, 2023
Corrected

Care Planning minor citation Jun 07, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Hospital-Based
Resident Census by Payment Source
36 Total Residents
Medicare 36 (100%)
Programs & Services
CCRC

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 64.1%
16% worse than Massachusetts average

Massachusetts average: 76.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
18% better than Massachusetts average

Massachusetts average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 74.5%
In line with Massachusetts average

Massachusetts average: 77.7%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Massachusetts Seniors

Get financial aid guidance

Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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