Total health inspections
1
Massachusetts average 4.5
Last Health inspection on Jun 2023
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
NewBridge on the Charles
Assisted Living in Dedham
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
NewBridge on the Charles
Assisted Living in Dedham
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
NewBridge on the Charles accepts Medicare and private pay.
Experience premier accommodations at a luxurious retirement community just a few minutes away from Harvard. NewBridge is committed to creating a lifestyle that suits each individual’s needs. Offering independent living, assisted living, and memory care support, the resort-style retirement home strives to ensure that its residents enjoy the lifestyle they deserve.
As a proud member of the Hebrew Senior Living Community, Newbridge on the Charles has designed every corner of the campus to meet the needs of its residents. Seniors will experience exclusive amenities and services, such as specialized medical support, individualized memory care activities, calendar-filled programs; exclusive Noshi Deli dining, The Shapiro Community Center, and programs through its affiliation with Harvard medical school.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 18th out of 58 homes in Massachusetts.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 18th out of 58 homes in Massachusetts.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 12m per day
Rank #18 / 58Nurse hours — state benchmarkedThis home is ranked 18th out of 58 homes in Massachusetts.Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 58 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Massachusetts avg
-2%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 41m per day |
Capacity and availability
Avg. Length of Stay
16 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
92% of new residents, usually for short-term rehab.
Typical stay
16 days
Private pay
8% of new residents, often for short stays.
Typical stay
17 days
Finances and operations
Voluntary non-profit community
Home revenue
$9.9M
Operating deficit
-$1.3M
Voluntary non-profit community
Home revenue
$9.9M Rank #54 / 60Revenue — state benchmarkedThis home is ranked 54th out of 60 homes in Massachusetts.Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$1.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #49 / 60Payroll — state benchmarkedThis home is ranked 49th out of 60 homes in Massachusetts.Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$5.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #49 / 60Payroll — state benchmarkedThis home is ranked 49th out of 60 homes in Massachusetts.Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.2M
87-bed community
A larger shared setting that may offer more common spaces and organized community services.
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 8 / 100 Rank #52 / 55Walk Score — state benchmarkedThis home is ranked 52nd out of 55 homes in Massachusetts.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Year Opened2009
CMS Certification Number225774
Nonprofit OwnershipYes
Traditional
51 units
Special Care
36 units
Total beds
87 units
Staffing
Key information about the people who lead and staff this community.
Total Employees
20
Full-Time Employees
20
Fax(781) 234-9409
Business HoursMonday-Friday 9:00am- 5:00pm
Continuing Care Retirement Community (CCRC)
What does this home offer?
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Fitness and Recreation
Types of Care at NewBridge on the Charles
Independent Living
Assisted Living
Memory Care
Health Inspection History
Inspections
Total health citations
2
Rank #1 / 57Health citations — state benchmarkedThis home is ranked 1st out of 57 homes in Massachusetts.Shows this facility's total health deficiency citations benchmarked to the Massachusetts state average, with a ranking across all 57 MA SNFs. Lower citation counts earn a better rank.
Massachusetts average 32.7
Citations per inspection
2
Rank #3 / 57Citations per inspection — state benchmarkedThis home is ranked 3rd out of 57 homes in Massachusetts.Shows average deficiency citations per CMS inspection for this facility versus the Massachusetts mean across 57 SNFs with citation data. Lower is better.
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 2 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
0
0
100% better than Massachusetts averageMassachusetts average: 1.5
0 critical citations
0 serious citations
1 moderate citation
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 07, 2023
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 07, 2023
Corrected
Care Planning minor citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jun 07, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Jun 07, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Living Spaces & Floor Plans
Newbridge On The Charles Plan 2
Newbridge On The Charles Plan 1
NewBridge on the Charles Reviews
Share your thoughts and experiences about NewBridge on the Charles. Let’s celebrate the stories that make a difference!
Irene Wachsler
The facility is very short-staffed. My Mom had hip surgery. The next day, she was sent to Newbridge for Rehab (Wednesday, early afternoon). Intake was done on Friday morning. Also, my Mom needed two people to help her get out of bed to use the commode. The staff (PCAs & nurse) refused to help my Mom get out of bed. The staff put an adult diaper on my Mom and placed a towel between her legs. They didn't even bother to use a commercially available catheter like PureWick. On Wednesday night, after my Mom had peed in the bed, a PCA told me I had to leave the room; otherwise, she would not change my Mom / clean her up. She also yelled at my Mom to get up. (Mom couldn't get up on her own...) While I was standing outside of her room, I heard my Mom screaming in pain. I can't assess the physical/occupational therapy, as my Mom is no longer (and won't be returning) to Newbridge.What do you like most about living here?
Answer: My Mom is no longer at the rehab facility. For the two days that she spent there, she thought she was going to die
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 3
Are special diets handled well?
Answer:
Is the dining schedule flexible enough to meet your preferences?
Answer:
How do you feel about the level of social interaction available with other residents?
Answer: N/a
How was the units offered in this community?
Answer: N/a
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: N/a
Are there any hidden fees or unexpected charges?
Answer: N/a
Would you recommend this community to others looking for senior living options?
Answer: No
Is there anything you wish you knew before moving in?
Answer: N/a
The facility is very short-staffed. My Mom had hip surgery. The next day, she was sent to Newbridge for Rehab (Wednesday, early afternoon). Intake was done on Friday morning. Also, my Mom needed two people to help her get out of bed to use the commode. The staff (PCAs & nurse) refused to help my Mom get out of bed. The staff put an adult diaper on my Mom and placed a towel between her legs. They didn't even bother to use a commercially available catheter like PureWick. On Wednesday night, after my Mom had peed in the bed, a PCA told me I had to leave the room; otherwise, she would not change my Mom / clean her up. She also yelled at my Mom to get up. (Mom couldn't get up on her own...) While I was standing outside of her room, I heard my Mom screaming in pain. I can't assess the physical/occupational therapy, as my Mom is no longer (and won't be returning) to Newbridge.What do you like most about living here?
Answer: My Mom is no longer at the rehab facility. For the two days that she spent there, she thought she was going to die
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 3
Are special diets handled well?
Answer:
Is the dining schedule flexible enough to meet your preferences?
Answer:
How do you feel about the level of social interaction available with other residents?
Answer: N/a
How was the units offered in this community?
Answer: N/a
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: N/a
Are there any hidden fees or unexpected charges?
Answer: N/a
Would you recommend this community to others looking for senior living options?
Answer: No
Is there anything you wish you knew before moving in?
Answer: N/a
Financial Assistance for
Assisted Living in Massachusetts
NewBridge on the Charles is located in Dedham, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Places of interest near NewBridge on the Charles
2.1 miles from city center
Estimated distance in miles from Dedham's city center to NewBridge on the Charles's address, calculated via Google Maps.
— 3.89 miles to nearest hospital (Hebrew Rehabilitation Center - Boston)
Calculate Travel Distance to NewBridge on the Charles
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
58
Employees
46
Contractors
12
Staff to resident ratio
1.61:1
5% worse than Massachusetts averageMassachusetts average ratio: 1.70:1
Avg staff/day
25
Average shift
8.6 hours
9% better than Massachusetts averageMassachusetts average: 7.9 hours
Total staff hours (quarter)
19,590
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
11.8%
2,313 contractor hours this quarter
Licensed Practical Nurse: 8
Registered Nurse: 4
Staff by category
| Certified Nursing Assistant | 17 | 0 | 17 | 6,611 | 91 | 100% | 8.2 |
| Registered Nurse | 11 | 4 | 15 | 4,271 | 91 | 100% | 10.1 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,976 | 65 | 71% | 8 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,976 | 65 | 71% | 8 |
| Licensed Practical Nurse | 1 | 8 | 9 | 1,951 | 86 | 95% | 9.6 |
| Feeding Assistant | 2 | 0 | 2 | 928 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 377 | 52 | 57% | 7.3 |
| Speech Language Pathologist | 2 | 0 | 2 | 376 | 49 | 54% | 7.5 |
| Other Physician | 1 | 0 | 1 | 336 | 42 | 46% | 8 |
| Administrator | 1 | 0 | 1 | 260 | 65 | 71% | 4 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 9 | 1 | 1% | 8.5 |
17 Certified Nursing Assistant
% of Days
100%
15 Registered Nurse
% of Days
100%
4 Physical Therapy Assistant
% of Days
71%
4 Respiratory Therapy Technician
% of Days
71%
9 Licensed Practical Nurse
% of Days
95%
2 Feeding Assistant
% of Days
70%
1 Nurse Practitioner
% of Days
71%
1 Qualified Social Worker
% of Days
57%
2 Speech Language Pathologist
% of Days
54%
1 Other Physician
% of Days
46%
1 Administrator
% of Days
71%
1 Therapeutic Recreation Specialist
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
36
Medicare
36
100% of residents
Programs & Services
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.1%
16% worse than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
18% better than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
74.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
74.5%
In line with Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Dedham The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Filter by care type
| Charter Senior Living of Dedham |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dedham (Common Street) | 113 | Yes | 25 | 12 | 1 Bed / 2 Bed | 27 | No | No |
| NewBridge on the Charles |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Dedham (Hebrew Rehabilitation Center At Newbridge) | 87 | No | 36 | 8 | 1 Bed / 2 Bed | 17 | No | No |
Financial Trends
Historical financial and operational data for NewBridge on the Charles based on CMS SNF Cost Reports.
Occupancy Rate
54.5%
↓ 29.7pp vs 2022
Net Income
-$1.3M
↓ ~$1.0M vs 2022
Total Payroll
$6.2M
↓ ~$3.7M vs 2022
Profit Margin
-12.9%
↓ 11.3pp vs 2022
Loading trend charts...
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