Newfane Rehab & Health Care Center

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Newfane, NY

CMS overall rating

2709 Transit Rd, Newfane, NY 14108 View map

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Newfane Rehab & Health Care Center accepts Medicare, Medicaid, and private pay.

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Newfane Rehab & Health Care Center accepts Medicare, Medicaid, and private pay.

Overview of Newfane Rehab & Health Care Center

Newfane Rehab & Health Care Center is a skilled nursing home in Newfane, New York. It is operated by Newfane Operations, LLC, and owned by Maximus Newfane LLC. The facility accepts Medicare, Medicaid, and private pay, giving families flexibility when planning for acute post-hospital care and longer-term nursing needs.

The community has 165 beds, with an occupancy rate of 99%. Residents stay for around 171 days. The facility serves residents recovering from a hospital stay and those who need nursing care for a longer time. Total nursing staffing averages 2 hours and 45 minutes per resident each day. Registered nurses provide about 22 minutes of direct care, and nurse aides deliver roughly 1 hour and 9 minutes of direct care.

Clinically, the home strongly focuses on rehabilitation alongside comprehensive nursing services. Its specialized programs include respiratory and tracheostomy care, as well as wound care. There are also registered dietitian services for residents with complex nutritional needs. Hospice and palliative care, as well as psychological services, are available for residents navigating end-of-life or behavioral health concerns. Respite care is available for families who need temporary support.

New York State inspections have examined the home’s quality of care and life-safety practices, which is typical of regulatory oversight of skilled nursing facilities. The facility has semi-private rooms with climate-controlled comfort. It also offers on-site barber and beauty services.

Newfane’s location scores 41 for walkability. Most trips require transportation, but the facility is accessible to families visiting by car.

Facility Direct Line (716) 778-7111

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

2h 45m per day

This facility New York avg (3h 35m per day)

vs New York avg

-23%

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	22m per day	▼ 48% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	42m per day	▼ 9% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 16m per day	▼ 42% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 3m per day	▼ 35% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▼ 38% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	20m per day	▼ 30% State avg: 28m per day · National avg: 28m per day

Capacity and availability

171 days

165-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

Walk Score: 41 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

99%

Higher than the New York average: 88.3%

Occupied beds

163 / 165

Average occupied beds in New York homes 166 beds

Facility TypeNursing Home

StatusActive

CountyNiagara

License Number3154303N

CMS Certification Number335481

Newfane Rehab & Health Care Center is legally operated by Newfane Operations, LLC (For Profit).

Owner NameNewfane Operations, LLC (For Profit)

Rehabilitation Services

Respite Care

24-Hour Staffing

Spacious Semi-Private Rooms

Climate Controlled Heating And Air Conditioning

Barber And Beauty Services On-Site

Since 2021 · 5 years of data 1 enforcement action 28 citations 140 complaints 15 inspections 22 complaint investigations

Inspection Score

2 points below the New York State average for nursing homes (83/100)

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by New York State regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

Since 2021

1 enforcement action

This facility has 1 enforcement action. 33% of New York State nursing homes have zero, and the statewide average is 1.6.

July 29, 2021 Quality of Care #NH-21-219

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York State state average

Overall vs. NY average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	28	13	This facility has 115% more total citations than a typical New York State nursing home (28 vs. NY avg 13).↑ 115% worse
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	24	20	This facility has 20% more health citations than a typical New York State nursing home (24 vs. NY avg 20).↑ 20% worse
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York State average (4 vs. NY avg 4).— At avg
Citations per inspection Average citations per inspection.	1.9	1.4	This facility has 36% more citations per inspection than a typical New York State nursing home (1.9 vs. NY avg 1.4).↑ 36% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	15	9	This facility has had 67% more total inspections than the New York State average (15 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 67% more
Inspections with citations Inspections that resulted in at least one regulatory citation.	2	4	This facility has 50% fewer inspections with citations than a typical New York State nursing home (2 vs. NY avg 4).↓ 50% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	13%	44%	This facility has 31 percentage points lower inspection citation rate than a typical New York State nursing home (13% vs. NY avg 44%).↓ 31% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	140	79	This facility has 77% more total complaints than a typical New York State nursing home (140 vs. NY avg 79).↑ 77% worse
Complaints per year Average complaints per year since 2021.	28	15.8	This facility has 77% more complaints per year than a typical New York State nursing home (28 vs. NY avg 15.8).↑ 77% worse
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.85	0.50	This facility has 70% more complaints per bed than a typical New York State nursing home (0.85 vs. NY avg 0.5).↑ 70% worse
Complaint investigations On-site investigations triggered by complaints filed with New York State regulators.	22	15	This facility has 47% more complaint investigations than a typical New York State nursing home (22 vs. NY avg 15).↑ 47% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

August 11, 2023 inspection found 17 deficiencies including quality of care issues with ADL support, food safety, and resident rights, plus multiple life safety code violations.
All 10 health and 7 life safety deficiencies from August 11, 2023 were corrected by October 2, 2023, with no substantiated complaints.
June 5, 2025 complaint survey cited 13 deficiencies in quality of care and life safety, including bedrails and chemical restraint use, requiring correction by August 1, 2025.

Show Inspection Reports

Inspections since 2021

Total health inspections 3

New York State average 3.6

Last Health inspection on Jun 2025

Total health citations

New York State average 18.5

Citations per inspection

7.33

New York State average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 22 citations resulted from standard inspections; and 1 of 22 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)

Critical health citations

100% better than New York State average

New York State average: 0.2

Serious health citations

100% better than New York State average

New York State average: 0.2

0 critical citations New York State average: 0.2

0 serious citations New York State average: 0.2

18 moderate citations New York State average: 17.4

4 minor citations New York State average: 0.7

Citations history (last 5 years)

Abuse/Neglect moderate citation Jun 05, 2025

Corrected

Nursing Services moderate citation Jun 05, 2025

Corrected

Pharmacy moderate citation Jun 05, 2025

Corrected

Quality of Care moderate citation Jun 05, 2025

Corrected

Employee Flu Vaccination Rate: 86%

Percentage of facility employees vaccinated against influenza.

Total Cases 11

Active Cases 1

Closed 10

Since 2015

Most Recent 2024

Next Court Date Apr 28, 2026

View full lawsuit report

Total staff 130

Employees 126

Contractors 4

Staff to resident ratio 0.80 : 1

355% more staff per resident than New York average

Avg staff/day 57

Average shift 8.2 hours

6% better than New York average

Total staff hours (quarter) 43,087

Nursing staff breakdown

9.7 hours

8.1 hours

8.5 hours

Contractor staffing

609 contractor hours this quarter

Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Dietitian: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	56	0	56	19,064	92	100%	8.5
Licensed Practical Nurse	27	0	27	10,550	92	100%	8.2
Registered Nurse	14	0	14	4,533	92	100%	9.7
Other Dietary Services Staff	12	0	12	2,560	92	100%	7
Respiratory Therapy Technician	1	0	1	1,097	90	98%	12.2
Mental Health Service Worker	2	0	2	973	64	70%	8.2
Physical Therapy Assistant	3	0	3	898	83	90%	7.5
Qualified Social Worker	4	0	4	831	78	85%	5.7
Clinical Nurse Specialist	1	0	1	574	66	72%	8.7
Occupational Therapy Aide	0	1	1	487	60	65%	8.1
Administrator	1	0	1	427	54	59%	7.9
Nurse Practitioner	1	0	1	343	44	48%	7.8
Respiratory Therapist	1	0	1	309	40	43%	7.7
Therapeutic Recreation Specialist	2	0	2	298	46	50%	5.1
Occupational Therapy Assistant	0	1	1	62	26	28%	2.4
Dietitian	0	1	1	40	5	5%	8
Dental Services Staff	1	0	1	23	3	3%	7.5
Medical Director	0	1	1	20	8	9%	2.5

56 Certified Nursing Assistant

% of Days 100%

27 Licensed Practical Nurse

% of Days 100%

14 Registered Nurse

% of Days 100%

12 Other Dietary Services Staff

% of Days 100%

1 Respiratory Therapy Technician

% of Days 98%

2 Mental Health Service Worker

% of Days 70%

3 Physical Therapy Assistant

% of Days 90%

4 Qualified Social Worker

% of Days 85%

1 Clinical Nurse Specialist

% of Days 72%

1 Occupational Therapy Aide

% of Days 65%

1 Administrator

% of Days 59%

1 Nurse Practitioner

% of Days 48%

1 Respiratory Therapist

% of Days 43%

2 Therapeutic Recreation Specialist

% of Days 50%

1 Occupational Therapy Assistant

% of Days 28%

1 Dietitian

% of Days 5%

1 Dental Services Staff

% of Days 3%

1 Medical Director

% of Days 9%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 7.7

21% better than New York State average

New York State average: 9.8

Functional decline score 13.0

28% better than New York State average

New York State average: 18.1

Long-stay resident measures

Significantly above average New York State avg: 4.0

Need for Help with Daily Activities Increased 12.7%

23% better than New York State average

New York State average: 16.4%

Walking Ability Worsened 10.4%

37% better than New York State average

New York State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence 15.8%

26% better than New York State average

New York State average: 21.4%

Falls with Major Injury 3.3%

9% worse than New York State average

New York State average: 3.0%

High Risk Residents with Pressure Ulcers 7.8%

8% worse than New York State average

New York State average: 7.2%

Urinary Tract Infection 0.0%

100% better than New York State average

New York State average: 1.4%

Lost Too Much Weight 4.6%

25% better than New York State average

New York State average: 6.1%

Depressive Symptoms 5.3%

71% better than New York State average

New York State average: 18.1%

Antipsychotic Use 29.0%

130% worse than New York State average

New York State average: 12.6%

Pneumococcal Vaccine 100.0%

9% better than New York State average

New York State average: 91.4%

Influenza Vaccine 98.8%

In line with New York State average

New York State average: 95.2%

Hospitalizations per 1,000 days 1.01

41% better than New York State average

New York State average: 1.71

ED visits per 1,000 days 0.86

36% better than New York State average

New York State average: 1.35

Short-stay resident measures

Above average New York State avg: 3.5

Pneumococcal Vaccine 92.8%

21% better than New York State average

New York State average: 76.6%

Antipsychotic medication increase 1.7%

30% worse than New York State average

New York State average: 1.3%

Influenza Vaccine 89.6%

14% better than New York State average

New York State average: 78.8%

Re-hospitalized after SNF stay 10.2%

50% better than New York State average

New York State average: 20.6%

Emergency department visits 6.7%

31% better than New York State average

New York State average: 9.7%

Falls with major injury 0.0%

100% better than New York State average

New York State average: 0.8%

Ability to care for self at discharge 47.5%

12% worse than New York State average

New York State average: 53.7%

Successful return to home or community 29.9%

41% worse than New York State average

New York State average: 50.6%

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

60% of new residents, often for short stays.

Typical stay 28 days

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 3 years

Total residents 163

Medicare

4.9% of residents

Medicaid

60.7% of residents

Private pay or other

34.4% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Newfane Rehab & Health Care Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 95.8% ↓ 3.7pp vs 2022

Net Patient Income $427.1K ↓ ~$380.1K vs 2022

Payroll Costs $9.1M ↑ ~$565.9K vs 2022

Operating Margin 2.6% ↓ 2.2pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	92.9%	92.2%	85.7%	82.9%	83.6%	78.3%	74.5%	78.8%	90.4%	81.1%	89.0%	99.5%	95.8%
Beds	175	175	175	175	175	175	175	175	175	165	165	165	165
Net Income	-$225,116	-$717,703	-$942,418	-$905,257	$3,247,076	-$1,181,085	-$1,732,918	-$917,055	$453,140	$2,583,240	$2,676,369	$1,774,673	$659,386
Gross Revenue	$14,710,576	$14,845,414	$14,255,517	$14,329,624	$14,522,755	$12,733,840	$13,583,345	$15,526,153	$20,325,003	$17,116,701	$20,184,851	$21,634,664	$21,416,470
Operating Expenses	$10,994,468	$11,384,724	$10,876,018	$11,067,324	$11,319,013	$11,710,106	$13,411,851	$14,000,664	$15,078,841	$13,827,930	$14,009,653	$15,843,236	$15,963,489
Net Patient Income	-$512,379	-$1,283,027	-$1,295,973	-$1,246,268	-$1,064,354	-$1,182,978	-$1,775,347	-$919,015	$434,684	$172,656	$1,419,723	$807,162	$427,089
Net Patient Revenue	$10,482,089	$10,101,697	$9,580,045	$9,821,056	$10,254,659	$10,527,128	$11,636,504	$13,081,649	$15,513,525	$14,000,586	$15,429,376	$16,650,398	$16,390,578
Payroll Costs	$8,021,000	$8,315,524	$8,051,339	$8,139,095	$8,256,577	$7,625,389	$7,044,841	$6,409,932	$9,182,961	$6,846,116	$7,471,917	$8,517,618	$9,083,530
Operating Margin %	-4.9%	-12.7%	-13.5%	-12.7%	-10.4%	-11.2%	-15.3%	-7.0%	2.8%	1.2%	9.2%	4.9%	2.6%
Medicare %	6.5%	4.7%	6.3%	6.8%	5.7%	6.9%	5.1%	4.6%	3.8%	6.1%	3.3%	4.5%	4.7%
Medicaid %	79.6%	81.7%	78.7%	73.0%	72.7%	62.3%	81.0%	77.2%	77.1%	80.9%	88.4%	78.7%	85.5%
Private %	13.8%	13.7%	14.9%	20.1%	21.6%	30.8%	13.9%	18.2%	19.1%	13.0%	8.3%	16.8%	9.8%
Net Patient Revenue/Day	$177	$172	$175	$186	$192	$209	$245	$260	$269	$286	$288	$278	$284
Cost/Day	$185	$193	$199	$209	$212	$233	$282	$278	$261	$282	$261	$264	$277
Avg Length of Stay	161.7 days	164.0 days	147.2 days	167.0 days	162.9 days	127.0 days	147.3 days	133.9 days	189.2 days	190.6 days	121.6 days	190.2 days	171.2 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$16.4M

Net patient income

$427.1K

For-profit Operated by a single business entity.

Net patient revenue

$16.4M

Net patient income

$427.1K

Other income

$232.3K

Payroll costs

$9.1M 55.4% of net patient revenue

Other operating costs

$6.9M

Total costs

$16.0M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (60% of admissions), and a typical private pay stay runs around 28 days.

Coverage residents most often arrive under.

Medicare 27%

Private pay 60%

Medicaid 13%

Coverage residents most often leave under.

Medicare 13%

Private pay 45%

Medicaid 42%

1.3 miles from city center Estimated distance in miles from Newfane's city center to Newfane Rehab & Health Care Center's address, calculated via Google Maps.

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Nursing Home Explorer

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Who is the owner of Newfane Rehab & Health Care Center?

Newfane Rehab & Health Care Center is legally operated by Newfane Operations, LLC (For Profit).

Is Newfane Rehab & Health Care Center in a walkable area?

Newfane Rehab & Health Care Center has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Newfane Rehab & Health Care Center?

According to NY state health department records, Newfane Rehab & Health Care Center's license number is 3154303N.

What is the occupancy rate at Newfane Rehab & Health Care Center?

Newfane Rehab & Health Care Center's occupancy is 99%.

Are pets allowed at Newfane Rehab & Health Care Center?

No, Newfane Rehab & Health Care Center has a no-pet policy.

Does Newfane Rehab & Health Care Center operate as a for-profit or non-profit?

Newfane Rehab & Health Care Center is registered as a for-profit in NY.

How many beds does Newfane Rehab & Health Care Center have?

Newfane Rehab & Health Care Center has 165 beds.

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Newfane Rehab & Health Care Center

Overview of Newfane Rehab & Health Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Amenities & Lifestyle

Contact Newfane Rehab & Health Care Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Infection Prevention & Vaccination

Lawsuit overview for Newfane Rehab & Health Care Center

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

56 Certified Nursing Assistant

27 Licensed Practical Nurse

14 Registered Nurse

12 Other Dietary Services Staff

1 Respiratory Therapy Technician

2 Mental Health Service Worker

3 Physical Therapy Assistant

4 Qualified Social Worker

1 Clinical Nurse Specialist

1 Occupational Therapy Aide

1 Administrator

1 Nurse Practitioner

1 Respiratory Therapist

2 Therapeutic Recreation Specialist

1 Occupational Therapy Assistant

1 Dietitian

1 Dental Services Staff

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

Places of interest near Newfane Rehab & Health Care Center

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Community First Choice Option

Expanded In-Home Services for the Elderly Program (EISEP)

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