NHC HealthCare in Franklin

NHC HealthCare in Franklin

216 Fairground St, Franklin, TN 37064 View Map

NHC HealthCare in Franklin is a Nursing Home in Tennessee

NHC HealthCare in Franklin is a Nursing Home in Tennessee

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Overview of NHC HealthCare in Franklin

NHC HealthCare in Franklin is an 80-bed, 24-hour skilled nursing healthcare center known for its reliability and expert team. With specialized physicians, nurse practitioners, therapists, and dedicated nursing staff, they ensure comprehensive care for residents. The facility boasts chef-approved meals curated by a dietitian and provides on-site rehabilitation and therapy services to enhance residents’ well-being. Daily assistance with personal living activities is a key offering, providing seniors with the support they need.

This community goes beyond the basics, offering a range of amenities and activities to enrich the lives of residents. From religious services and gardening areas to a beauty and barbershop, entertainment, housekeeping, and laundry services, NHC HealthCare strives to create a vibrant and comfortable environment for seniors. With a focus on both skilled nursing and the overall senior living experience, this facility stands as a reliable choice for those seeking quality care and an engaging community.

+1 615-790-0154
Home Information NHC HEALTHCARE, FRANKLIN
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
80
Occupancy
93.6%
Total Bed Days Available
29200
Avg. Length of Stay
106 days
Avg. Residents per Day
76
Finance
Home Revenue
$10,607,985.00
Payroll Costs
$4,408,101.00
Profit
$-2,734,490.00
Total Home Costs
$11,377,478.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
41.6%
House Specifics:
CCN
445127
Owner Name
NORRIS, CHELSEY
Rural vs. Urban
Urban
County
Williamson
Type of Control
Proprietary — Individual
Operations
Total Admissions
249
Total Discharges
254
% Medicaid Admissions
3%
% Medicare Admissions
42%
% Private Pay Admissions
55%
% Medicaid Discharges
5%
% Medicare Discharges
45%
% Private Pay Discharges
50%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.46 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
15340
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
4202
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
7289
Bed community size
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Licensed
Facility Type
Nursing Home
License Date
January 7, 1992
License Expiration
January 8, 2026

Additional licensing details

License number: 00000295
CMS Certification Number: 445127

Ownership & operating entity

NHC HealthCare in Franklin is legally operated by NHC HealthCare/Franklin, LLC, and administrated by Chelsey Foster Norris.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Chelsey Norris, Administrator

Types of Care at NHC HealthCare in Franklin

Skilled Nursing Respite Care
Contact NHC HealthCare in Franklin

Comparison Chart

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Compare Nursing Homes around Franklin
NHC Place Cool Springs
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Franklin
121
No
-
34
MOORE, ANTHONY
52.2%
$17,559,382.00
$7,729,348.00
44%
69.00
4/5
4.8574
4/5
4/5
4/5
-
NHC HealthCare in Franklin
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

RC

Respite Care

Franklin
80
No
A+
47
NORRIS, CHELSEY
93.6%
$10,607,985.00
$4,408,101.00
41.6%
75.90
4/5
3.4564
4/5
2/5
4/5
-
Franklin Wellness and Rehabilitation Center
SNF

24/7 care needed

RC

Respite Care

Franklin
88
No
-
69
FRANKLIN OPERATING GROUP LLC
54.4%
$5,600,954.00
$1,776,113.00
31.7%
56.70
1/5
3.7934
1/5
2/5
4/5
1
Claiborne and Hughes Health Center
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Franklin
157
No
A+
72
CLAIBORNE GROUP LLC
58.0%
$9,932,464.00
$3,645,772.00
36.7%
91.50
1/5
3.4396
1/5
1/5
3/5
-
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Places of interest near NHC HealthCare in Franklin

Address 1.6 miles from city center

Address 216 Fairground St, Franklin, TN 37064

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

117
Total Staff
114
Employees
3
Contractors
29,923
Total Hours (Quarter)
37
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse1410.6 No
Licensed Practical Nurse1810 No
Certified Nursing Assistant4610.3 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
79 staff
10.1hs shift avg
Physicians & Practitioners
5 staff
8.1hs shift avg
Therapy Services
24 staff
5.7hs shift avg
Activities & Recreation
1 staff
6.5hs shift avg
Social Services
1 staff
6.1hs shift avg
Dietary Services
1 staff
8hs shift avg
Other Services
5 staff
5.7hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
62 contractor hours this quarter
Mental Health Service Worker: 1 Other Physician: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4604613,34291100%10.3
Licensed Practical Nurse180186,26791100%10
Registered Nurse140142,9889099%10.6
Mental Health Service Worker3141,1406571%6.9
Clinical Nurse Specialist3039956774%8.3
Speech Language Pathologist2028366774%7
Physical Therapy Aide3036847380%6
Physical Therapy Assistant7076596875%4.9
Administrator1014806066%8
Nurse Practitioner1014806066%8
Respiratory Therapy Technician7074506673%4.1
Dietitian1014235358%8
Respiratory Therapist2023995459%7.4
Occupational Therapy Aide2022634651%5.7
Qualified Activities Professional1011762730%6.5
RN Director of Nursing1011463437%4.3
Qualified Social Worker1011222022%6.1
Dental Services Staff101564347%1.3
Occupational Therapy Assistant0111833%5.8
Other Physician011133%0.3

Health Inspection History

Source: CMS Health Citations (Dec 2018 – Oct 2025)

3
Inspections
9
Total Citations
1
Critical (J-L)
0
Serious (G-I)
3
Citations/Inspection
Oct 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
8
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
4
44% of total
Resident Rights
3
33% of total
Infection Control
1
11% of total
Citation Sources
Standard Inspections 8
Complaint Investigations 1
State Comparison (TN)
Avg Citations (State)
15.4
This Facility: 9
Avg Critical (State)
1.1
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 24, 2025 J Nursing ServicesF0726 Corrected
Sep 29, 2022 D Quality of CareF0684 Corrected
Sep 29, 2022 D Quality of CareF0690 Corrected
Sep 29, 2022 D Quality of CareF0695 Corrected
Sep 29, 2022 D Resident RightsF0553 Corrected
Sep 29, 2022 D Resident RightsF0580 Corrected
Sep 29, 2022 D Resident RightsF0584 Corrected
Dec 20, 2018 E Infection ControlF0880 Corrected
Dec 20, 2018 D Quality of CareF0689 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: National Healthcare Corporation
Resident Census by Payment Source
74 Total Residents
Medicare 74 (100%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
12.1 Score
15% worse than avg State avg: 10.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
25.1 Score
29% worse than avg State avg: 19.5

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
27.1%
Lost Too Much Weight
3.1%
Urinary Tract Infection
0.4%
Depressive Symptoms
0.5%
Falls with Major Injury
0.7%
Pneumococcal Vaccine
93.7%
Antipsychotic Use
19.3%
Walking Ability Worsened
26.4%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
3.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
22.0%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
80.6% Near average State: 79.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.8% 62% worse than avg State: 1.7%
Influenza Vaccine
90.1% 13% better than avg State: 79.8%
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Tennessee Seniors

Program
State Program Name
Eligibility
Benefits
CHOICES Program
  • General: Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • TN Specifics: Managed care model; high rural demand.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Tennessee Options for Community Living
  • General: Age 60+, Tennessee resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • TN Specifics: Limited funding; rural/urban balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Medicare Savings Program (MSP)
Tennessee Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, TN resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • TN Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Tennessee LIHEAP
  • General: Age 60+ prioritized, TN resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • TN Specifics: Covers gas, electric, propane; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Tennessee Family Caregiver Support Program
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • TN Specifics: Includes grandparent caregivers; high rural demand.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, TN resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • TN Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Tennessee VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • TN Specifics: High veteran population; supports rural/urban care needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Elderly Nutrition Program
Tennessee Elderly Nutrition Program
Official government program page
  • General: Age 60+, TN resident; no income limit but prioritizes low-income.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • TN Specifics: Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
  • Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Property Tax Relief Program
Tennessee Property Tax Relief Program
Official government program page
  • General: Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
  • Income Limits (2025): ~$45,000/year (household, excludes half of Social Security).
  • Asset Limits: Not assessed; income-focused.
  • TN Specifics: Rebates up to $1,000; serves ~100,000 annually.
  • Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).

Claim What’s Yours Financial Aid for Tennessee Seniors

TN Medicaid CHOICES

CHOICES Program

Requirements:
  • General:
    Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • TN Specifics:
    Managed care model; high rural demand.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
TN Options

Tennessee Options for Community Living

Requirements:
  • General:
    Age 60+, Tennessee resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • TN Specifics:
    Limited funding; rural/urban balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Tennessee Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, TN resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • TN Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Tennessee LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, TN resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • TN Specifics:
    Covers gas, electric, propane; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Tennessee Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • TN Specifics:
    Includes grandparent caregivers; high rural demand.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Tennessee SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, TN resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • TN Specifics:
    Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Tennessee VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • TN Specifics:
    High veteran population; supports rural/urban care needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Tennessee Elderly Nutrition Program

Elderly Nutrition Program

Requirements:
  • General:
    Age 60+, TN resident; no income limit but prioritizes low-income.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • TN Specifics:
    Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
Benefits without Contact:
  • Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Tennessee Property Tax Relief Program

Property Tax Relief Program

Requirements:
  • General:
    Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
  • Income Limits (2025):
    ~$45,000/year (household, excludes half of Social Security).
  • Asset Limits:
    Not assessed; income-focused.
  • TN Specifics:
    Rebates up to $1,000; serves ~100,000 annually.
Benefits without Contact:
  • Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).
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