Norma J’s Home for the Elderly
Norma J’s Home for the Elderly
Norma J’s Home for the Elderly is a dedicated community set in the harmonious neighborhood of Thousand Oaks, CA, offering assisted living. With a compassionate and well-trained team available 24/7, residents can keep their peace of mind and receive the highest quality of care tailored to their personal needs. The community also ensures residents enjoy maintenance-free living with assistance with daily activities, housekeeping, and laundry.
To promote social interactions and an active lifestyle, a thoughtfully curated calendar of fun recreational activities and enriching programs is conducted. Three delicious and well-balanced meals, alongside delightful snacks, are also served to satisfy residents’ dietary needs and preferences. Beauty-related services and scheduled transportation are also provided for convenience and safety. Residents will surely enjoy a blissful retirement amidst the community’s vibrant and welcoming environment.
Inspection Report Summary for Norma J’s Home for the Elderly
The February 2023 investigation at Norma J’s Home for the Elderly, a 740‑type facility in Thousand Oaks, examined complaints that a staff member had inappropriately touched a resident, used disparaging language, and served low‑quality food. Licensing Program Analyst Martha Arroyo conducted an unannounced visit, interviewed the administrator Loretta Tiede, staff member Susana, residents, and reviewed resident records. All interviews and observations indicated that the alleged touchings were incidental and performed only when another staff member was present; the resident denied sexual abuse and did not report any injuries. Staff were found to use affectionate terms such as “honey” or “baby” in an effort to soothe a pain‑ridden resident, not to harass. A kitchen inspection revealed regular grocery shopping and fresh meal preparation. Because the evidence did not substantiate the three allegations, the report was marked Unsubstantiated.
The September 2025 investigation, also led by a Licensing Program Analyst (Zabel Chochian), addressed two new complaints: a resident claimed a staff member forced them to take medication and sexually abused them on separate occasions in January 2025. The evaluator met with caregiver Robin Douglas, Administrator Loretta L. Tiede, and three caregivers, conducting interviews with residents, a family member, and reviewing medication records. Staff reported that the resident had a history of hallucinations and aggression, and that medication was administered under their supervision. The resident did not confirm the alleged forced medication or sexual assault, and no other witnesses corroborated the claims. With insufficient evidence, these allegations were also deemed Unsubstantiated.
Both investigations highlight a pattern of repeated complaints at the same small facility, yet each time investigators found no corroborating evidence. The consistent involvement of Administrator Loretta Tiede and the use of staff members who were never alone with residents suggest adherence to supervisory protocols. The findings underscore the importance of thorough interviews and documentation in evaluating alleged abuse, and they leave the facility’s compliance status unchanged.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Facility ID
Unique ID assigned by the state regulatory authority for this licensed facility.
565801532
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
83.3% (5/6)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
November 29, 2007
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
TIEDE SENIOR CARE, INC.
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County
The county where the facility is located.
VENTURA
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#565801532)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
6 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
3 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
2 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
2 complaints
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Citations
Number of deficiencies or violations found during inspections.
1 citation
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated A+
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Official Report
Opens the facility's official licensing and inspection record on the state regulatory portal.
View Inspection Reports
What does this home offer?
Housing Options: Private / Shared Rooms
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Swimming Pool
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Types of Care at Norma J’s Home for the Elderly
Places of interest near Norma J’s Home for the Elderly
4.4 miles from city center
142 W Columbia Rd, Thousand Oaks, CA 91360
Phone:818-422-7667
Phone:818-422-7667
Calculate Travel Distance to Norma J’s Home for the Elderly Walk Score: 47
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
Community |
Street Address |
Occupancy |
Beds |
SNF Number of Beds |
NF Number of Beds |
Home Revenue |
Payroll Costs |
Total Costs |
Operating Expense |
Net Income |
Total Income |
Patient Revenue |
SNF Avg Length Stay Total |
NF Avg Length Stay Total |
Owner |
CCN |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| OAKVIEW HC LLC | 3557 CAMPUS DRIVE | 90.4% | 110 | 48 | $13,227,142.00 | $6,305,020.00 | $876,982.00 | $14,138,843.00 | $-766,391.00 | $-766,391.00 | $13,202,816.00 | 132.35 | BOUCHARD FAMILY REVOCABLE TRUST | 555857 | ||
| SHERWOOD OAKS POST ACUTE | 250 FAIRVIEW ROAD | 94.0% | 99 | 99 | $20,532,226.00 | $7,513,185.00 | $2,318,319.00 | $16,227,213.00 | $2,257,613.00 | $2,257,613.00 | $18,399,518.00 | 58.73 | TAVARI, DANIEL | 555794 | ||
| THOUSAND OAKS HEALTH CARE CENTER | 93 W AVENIDA DE LOS ARBOLES | 84.2% | 123 | 123 | $18,271,556.00 | $7,113,245.00 | $3,137,922.00 | $17,491,058.00 | $83,942.00 | $83,942.00 | $17,342,000.00 | 67.65 | BUKONT, ELISE | 55342 |
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Access the full set of official government statistics on nursing homes by using the link on the right.
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Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
Check out our resident interviews
Check out our cost guide.
Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
Check out our cost guide.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
Check out our resident interviews
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