Norma J’s Home for the Elderly

Norma J’s Home for the Elderly is an Assisted Living Home in California

Norma J’s Home for… is an Assisted Living Home in California

Norma J’s Home for the Elderly

142 W Columbia Rd, Thousand Oaks, CA 91360 View Map

Norma J’s Home for the Elderly is an Assisted Living Home in California

Norma J’s Home for… is an Assisted Living Home in California

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Overview of Norma J’s Home for the Elderly

Norma J’s Home for the Elderly is a dedicated community set in the harmonious neighborhood of Thousand Oaks, CA, offering assisted living. With a compassionate and well-trained team available 24/7, residents can keep their peace of mind and receive the highest quality of care tailored to their personal needs. The community also ensures residents enjoy maintenance-free living with assistance with daily activities, housekeeping, and laundry.

To promote social interactions and an active lifestyle, a thoughtfully curated calendar of fun recreational activities and enriching programs is conducted. Three delicious and well-balanced meals, alongside delightful snacks, are also served to satisfy residents’ dietary needs and preferences. Beauty-related services and scheduled transportation are also provided for convenience and safety. Residents will surely enjoy a blissful retirement amidst the community’s vibrant and welcoming environment.

Home Information Norma J’s Home for the Elderly

Inspection Report Summary for Norma J’s Home for the Elderly

The February 2023 investigation at Norma J’s Home for the Elderly, a 740‑type facility in Thousand Oaks, examined complaints that a staff member had inappropriately touched a resident, used disparaging language, and served low‑quality food. Licensing Program Analyst Martha Arroyo conducted an unannounced visit, interviewed the administrator Loretta Tiede, staff member Susana, residents, and reviewed resident records. All interviews and observations indicated that the alleged touchings were incidental and performed only when another staff member was present; the resident denied sexual abuse and did not report any injuries. Staff were found to use affectionate terms such as “honey” or “baby” in an effort to soothe a pain‑ridden resident, not to harass. A kitchen inspection revealed regular grocery shopping and fresh meal preparation. Because the evidence did not substantiate the three allegations, the report was marked Unsubstantiated.

The September 2025 investigation, also led by a Licensing Program Analyst (Zabel Chochian), addressed two new complaints: a resident claimed a staff member forced them to take medication and sexually abused them on separate occasions in January 2025. The evaluator met with caregiver Robin Douglas, Administrator Loretta L. Tiede, and three caregivers, conducting interviews with residents, a family member, and reviewing medication records. Staff reported that the resident had a history of hallucinations and aggression, and that medication was administered under their supervision. The resident did not confirm the alleged forced medication or sexual assault, and no other witnesses corroborated the claims. With insufficient evidence, these allegations were also deemed Unsubstantiated.

Both investigations highlight a pattern of repeated complaints at the same small facility, yet each time investigators found no corroborating evidence. The consistent involvement of Administrator Loretta Tiede and the use of staff members who were never alone with residents suggest adherence to supervisory protocols. The findings underscore the importance of thorough interviews and documentation in evaluating alleged abuse, and they leave the facility’s compliance status unchanged.

Bed Count
Bed Count (Facility Capacity) Info This is the number of people who can stay here (Facility Capacity).
6
Years in Business
Years in Business
18
BBB Rating
BBB Rating
Rated A+

Community Stability & Environment

  • Current Availability 5 of 6 beds occupied
    Above average
    Occupancy rate of 83.3%.
  • Licensed Since Info Date when the facility's license was first issued by California November 29, 2007 Long operating history
    Operating for many years compared to similar facilities statewide often reflects stability and experience in regulated care.
  • Walk Score Info Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car. 47 / 100 Car-Dependent
    Most errands require a car. Limited nearby destinations. Basic sidewalks but low connectivity. Residents likely drive for groceries, dining, and services.

Safety, Compliance & Inspections Overview

  • All Visits Info Total number of inspections, complaint visits, and administrative visits conducted by California regulators. 6 visits Equal to state average
    These represent official inspections performed by California state analysts. A visit count equal to the state average reflects a standard level of oversight.
  • Complaint Visits Info Inspections triggered by official complaints filed with the state. 2 complaints 33% of visits
    These visits are triggered by state-filed complaints. Matching the state average reflects a typical number of concerns for similar facilities.
  • Other Visits Info Administrative or follow-up visits not related to complaints or inspections. 2 visits 33% of visits
    These represent supplemental state visits. Matching the statewide rate indicates a normal level of oversight activity.
  • Citations Info Number of deficiencies or violations identified during inspections conducted by California regulators. 1 citations Equal to state average
    These citations come from official state inspections. Matching the state average reflects standard compliance performance.
  • BBB Accreditation Info Indicates whether the business meets BBB accreditation standards. Not Accredited No review yet
    Not accredited by the BBB, meaning its business practices have not been formally verified through BBB review.
  • Inspection Reports Info Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal. View Inspection Reports

Facility & Licensing Details

  • County Info County in California where the facility is located. VENTURA
  • Facility Type Info Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
  • License Status Info Shows whether the facility is currently licensed, closed, or pending renewal in California. LICENSED
  • Licensee / Operator Info Entity or organization legally responsible for managing this facility under California regulations. TIEDE SENIOR CARE, INC.
  • Regional Office Info State regional office responsible for overseeing this facility. 29

What does this home offer?

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Housing Options: Private / Shared Rooms

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Building Type: Single-story

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

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Exercise Programs

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Swimming Pool

Types of Care at Norma J’s Home for the Elderly

Assisted Living

Places of interest near Norma J’s Home for the Elderly

Address 4.4 miles from city center

Address 142 W Columbia Rd, Thousand Oaks, CA 91360

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Comparison Chart

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