Norma J’s Home for the Elderly

Norma J’s Home for the Elderly is an Assisted Living Home in California

Norma J’s Home for… is an Assisted Living Home in California

Norma J’s Home for the Elderly

142 W Columbia Rd, Thousand Oaks, CA 91360 View Map

Norma J’s Home for the Elderly is an Assisted Living Home in California

Norma J’s Home for… is an Assisted Living Home in California

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Overview of Norma J’s Home for the Elderly

Norma J’s Home for the Elderly is a dedicated community set in the harmonious neighborhood of Thousand Oaks, CA, offering assisted living. With a compassionate and well-trained team available 24/7, residents can keep their peace of mind and receive the highest quality of care tailored to their personal needs. The community also ensures residents enjoy maintenance-free living with assistance with daily activities, housekeeping, and laundry.

To promote social interactions and an active lifestyle, a thoughtfully curated calendar of fun recreational activities and enriching programs is conducted. Three delicious and well-balanced meals, alongside delightful snacks, are also served to satisfy residents’ dietary needs and preferences. Beauty-related services and scheduled transportation are also provided for convenience and safety. Residents will surely enjoy a blissful retirement amidst the community’s vibrant and welcoming environment.

Home Information Norma J’s Home for the Elderly
Bed community size
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Status
Licensed
License Date
November 29, 2007
Facility Type
RESIDENTIAL CARE ELDERLY
Occupancy rate
83% (5 of 6 beds)
This is in line with the California average.

BBB License details

These numbers are official license identifiers used by government agencies to verify that the facility is legally authorized to operate.

  • 565801532 — California Department of Social Services

What does this home offer?

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Housing Options: Private / Shared Rooms

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Building Type: Single-story

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

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Exercise Programs

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Swimming Pool

Types of Care at Norma J’s Home for the Elderly

Assisted Living

Inspection History

6 visits
In line with the California average.
Senior living communities undergo regular visits by state and federal agencies to ensure they meet high standards of care, safety, and compliance.
1 citations
This is in line with the California average.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Norma J’s Home for the Elderly

The February 2023 investigation at Norma J’s Home for the Elderly, a 740‑type facility in Thousand Oaks, examined complaints that a staff member had inappropriately touched a resident, used disparaging language, and served low‑quality food. Licensing Program Analyst Martha Arroyo conducted an unannounced visit, interviewed the administrator Loretta Tiede, staff member Susana, residents, and reviewed resident records. All interviews and observations indicated that the alleged touchings were incidental and performed only when another staff member was present; the resident denied sexual abuse and did not report any injuries. Staff were found to use affectionate terms such as “honey” or “baby” in an effort to soothe a pain‑ridden resident, not to harass. A kitchen inspection revealed regular grocery shopping and fresh meal preparation. Because the evidence did not substantiate the three allegations, the report was marked Unsubstantiated.

The September 2025 investigation, also led by a Licensing Program Analyst (Zabel Chochian), addressed two new complaints: a resident claimed a staff member forced them to take medication and sexually abused them on separate occasions in January 2025. The evaluator met with caregiver Robin Douglas, Administrator Loretta L. Tiede, and three caregivers, conducting interviews with residents, a family member, and reviewing medication records. Staff reported that the resident had a history of hallucinations and aggression, and that medication was administered under their supervision. The resident did not confirm the alleged forced medication or sexual assault, and no other witnesses corroborated the claims. With insufficient evidence, these allegations were also deemed Unsubstantiated.

Both investigations highlight a pattern of repeated complaints at the same small facility, yet each time investigators found no corroborating evidence. The consistent involvement of Administrator Loretta Tiede and the use of staff members who were never alone with residents suggest adherence to supervisory protocols. The findings underscore the importance of thorough interviews and documentation in evaluating alleged abuse, and they leave the facility’s compliance status unchanged.

Show Inspection Reports

Places of interest near Norma J’s Home for the Elderly

Address 4.4 miles from city center

Address 142 W Columbia Rd, Thousand Oaks, CA 91360

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