Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (75% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Located on Highland Road in Massena, New York, North Country Nursing & Rehabilitation Center is a 140-bed skilled nursing facility operated by Highland Nursing Home, Inc. under owner Blimie Perlstein. The home primarily serves residents recovering from surgery, illness, or injury who need short-term rehabilitation or ongoing skilled nursing care. Families can choose from Medicare, Medicaid, and private pay to cover care costs.
The facility has an occupancy rate of 96%. Residents stay an average of 180 days, which is a mix of post-acute rehabilitation patients and those receiving longer-term care. Registered nurses provide 54 minutes of care per resident each day, while total nursing care averages 3 hours and 34 minutes. Nurse aides contribute 2 hours and 21 minutes of daily care, and licensed practical or vocational nurses provide another 27 minutes. The staffing level supports the hands-on care residents need throughout the day.
Rehabilitation is a primary focus of the facility. There are specialized nursing rehabilitation programs, support for nutrition and exercise, and personalized wellness planning. The center also offers on-site dental care, beauty and barber services, and resident and family counseling. A resident council gives residents a voice in daily community matters.
State inspections have identified deficiencies related to health and life safety over the years. However, recent surveys reported no complaints. The facility has consistently corrected identified issues within 2 to 3 months of inspection. Families interested in the center can review detailed inspection reports through the state health department.
The neighborhood has a Walk Score of 74, making it very walkable. Regular visits are more convenient with nearby services and errands that family members can walk to.
North Country Nursing & Rehabilitation Center is legally operated by Highland Nursing Home, Inc (For Profit).
In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for New York State nursing homes: B 83/100
This facility has 3 enforcement actions. 33% of New York State nursing homes have zero, and the statewide average is 1.6.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
| 16 | 13 | This facility has 23% more total citations than a typical New York State nursing home (16 vs. NY avg 13).↑ 23% worse |
|
Health citations
| 11 | 20 | This facility has 45% fewer health citations than a typical New York State nursing home (11 vs. NY avg 20).↓ 45% better |
|
Life safety citations
| 5 | 4 | This facility has 25% more life safety citations than a typical New York State nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Citations per year
| 3.2 | 2.6 | This facility has 23% more citations per year than a typical New York State nursing home (3.2 vs. NY avg 2.6).↑ 23% worse |
|
Citations per inspection
| 8 | 1.4 | This facility has 471% more citations per inspection than a typical New York State nursing home (8 vs. NY avg 1.4).↑ 471% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
| 2 | 9 | This facility has had 78% fewer total inspections than the New York State average (2 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 78% fewer |
|
Inspections with citations
| 2 | 4 | This facility has 50% fewer inspections with citations than a typical New York State nursing home (2 vs. NY avg 4).↓ 50% better |
|
Inspection citation rate
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York State nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
| 65 | 79 | This facility has 18% fewer total complaints than a typical New York State nursing home (65 vs. NY avg 79).↓ 18% better |
|
Complaints per year
| 13 | 15.8 | This facility has 18% fewer complaints per year than a typical New York State nursing home (13 vs. NY avg 15.8).↓ 18% better |
|
Complaints per bed
| 0.48 | 0.50 | This facility has 4% fewer complaints per bed than a typical New York State nursing home (0.48 vs. NY avg 0.5).↓ 4% better |
|
Complaint investigations
| 9 | 15 | This facility has 40% fewer complaint investigations than a typical New York State nursing home (9 vs. NY avg 15).↓ 40% better |
New York State average 3.6
Last Health inspection on Aug 2025
New York State average 18.5
New York State average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 26 citations resulted from standard inspections; and 6 of 26 came from combined inspections (standard and complaint).
New York State average: 0.2
New York State average: 0.2
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
1,359 contractor hours this quarter
| Certified Nursing Assistant | 108 | 0 | 108 | 28,399 | 92 | 100% | 7.5 |
| Registered Nurse | 29 | 3 | 32 | 10,873 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 19 | 0 | 19 | 5,525 | 92 | 100% | 7.5 |
| Administrator | 1 | 0 | 1 | 495 | 66 | 72% | 7.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 320 | 40 | 43% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 300 | 56 | 61% | 5.1 |
| Speech Language Pathologist | 1 | 0 | 1 | 272 | 48 | 52% | 5.7 |
| Medical Director | 0 | 1 | 1 | 264 | 66 | 72% | 4 |
| Qualified Social Worker | 2 | 0 | 2 | 76 | 23 | 25% | 3.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 60 | 8 | 9% | 7.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 41 | 23 | 25% | 1.8 |
| Mental Health Service Worker | 0 | 1 | 1 | 8 | 3 | 3% | 2.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
75% of new residents, usually for short-term rehab.
8% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for North Country Nursing & Rehabilitation Center from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (75% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Massena's city center to North Country Nursing & Rehabilitation Center's address, calculated via Google Maps.
Add your location
The information below is reported by the New York State Department of Health.
| Ditmas Park Nursing & Rehab | NH PC SNF | Brooklyn (Flatbush) | 240
Facility
240
NY AVG
160
Rank
#113 / 748 |
95.0%
Facility
95.0%
NY AVG
88.3%
Rank
#412 / 436 | +8% | - | +50% | - | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 415 | 85
Facility
85
NY AVG
83
Rank
#254 / 593 | 7
Facility
7
NY AVG
18.5
Rank
#31 / 414 | 2.3
Facility
2.3
NY AVG
5.1
Rank
#31 / 414 | - | 194 | A- |
93
Facility
93
NY AVG
63
Rank
#192 / 1173 | Bmo Family Holdings LLC | $62.0MFiscal year ending 12/2023
Facility
$62.0MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#44 / 403 | $9.0MFiscal year ending 12/2023
Facility
$9.0MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#67 / 403 | 14.4%Fiscal year ending 12/2023
Facility
14.4%Fiscal year ending 12/2023
NY AVG
37%
Rank
#331 / 403 | 335648 | ||||
| United Hebrew of New Rochelle | NH AL IL MC SNF | New Rochelle | 294
Facility
294
NY AVG
160
Rank
#74 / 748 |
57.1%
Facility
57.1%
NY AVG
88.3%
Rank
#397 / 436 | -35% | 3.72
Facility
3.72
NY AVG
3.58
Rank
#123 / 407 | +31% | +4% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 415 | 96
Facility
96
NY AVG
83
Rank
#42 / 593 | 7
Facility
7
NY AVG
18.5
Rank
#31 / 414 | 2.3
Facility
2.3
NY AVG
5.1
Rank
#31 / 414 | - | 165 | - |
80
Facility
80
NY AVG
63
Rank
#457 / 1173 | Rita Mabli | $31.9MFiscal year ending 12/2023
Facility
$31.9MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#133 / 403 | $27.5MFiscal year ending 12/2023
Facility
$27.5MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#56 / 403 | 86%Fiscal year ending 12/2023
Facility
86%Fiscal year ending 12/2023
NY AVG
37%
Rank
#8 / 403 | 335621 | ||||
| Hopkins Center For Rehabilitation And Healthcare | NH SNF | Brooklyn (Boerum Hill) | 288
Facility
288
NY AVG
160
Rank
#75 / 748 |
99.0%
Facility
99.0%
NY AVG
88.3%
Rank
#1 / 436 | +12% | 2.88
Facility
2.88
NY AVG
3.58
Rank
#296 / 407 | -16% | -20% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 415 | 85
Facility
85
NY AVG
83
Rank
#254 / 593 | 14
Facility
14
NY AVG
18.5
Rank
#153 / 414 | 4.7
Facility
4.7
NY AVG
5.1
Rank
#199 / 414 | - | 283 | - |
97
Facility
97
NY AVG
63
Rank
#81 / 1173 | Hopkins Ventures LLC | $52.1MFiscal year ending 12/2023
Facility
$52.1MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#82 / 403 | $20.6MFiscal year ending 12/2023
Facility
$20.6MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#66 / 403 | 39.5%Fiscal year ending 12/2023
Facility
39.5%Fiscal year ending 12/2023
NY AVG
37%
Rank
#114 / 403 | 335847 | ||||
| Edna Tina Wilson Living Center | NH HOS MC SNF | Rochester (Island Cottage Road) | 120
Facility
120
NY AVG
160
Rank
#412 / 748 |
98.3%
Facility
98.3%
NY AVG
88.3%
Rank
#17 / 436 | +11% | 4.83
Facility
4.83
NY AVG
3.58
Rank
#21 / 407 | -56% | +35% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 415 | 86
Facility
86
NY AVG
83
Rank
#242 / 593 | 5
Facility
5
NY AVG
18.5
Rank
#15 / 414 | 1.7
Facility
1.7
NY AVG
5.1
Rank
#10 / 414 | - | 118 | - |
2
Facility
2
NY AVG
63
Rank
#1144 / 1173 | Sandra Loan | $12.9MFiscal year ending 12/2023
Facility
$12.9MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#312 / 403 | $11.1MFiscal year ending 12/2023
Facility
$11.1MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#255 / 403 | 85.5%Fiscal year ending 12/2023
Facility
85.5%Fiscal year ending 12/2023
NY AVG
37%
Rank
#44 / 403 | 335769 | ||||
| North Country Nursing & Rehabilitation Center | NH SNF | Massena | 140
Facility
140
NY AVG
160
Rank
#365 / 748 |
95.7%
Facility
95.7%
NY AVG
88.3%
Rank
#74 / 436 | +8% | 3.57
Facility
3.57
NY AVG
3.58
Rank
#139 / 407 | +49% | 0% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 415 | - | 26
Facility
26
NY AVG
18.5
Rank
#339 / 414 | 8.7
Facility
8.7
NY AVG
5.1
Rank
#386 / 414 | - | 132 | - |
74
Facility
74
NY AVG
63
Rank
#543 / 1173 | Blimie Perlstein | $16.2MFiscal year ending 12/2023
Facility
$16.2MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#329 / 403 | $5.1MFiscal year ending 12/2023
Facility
$5.1MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#378 / 403 | 31.3%Fiscal year ending 12/2023
Facility
31.3%Fiscal year ending 12/2023
NY AVG
37%
Rank
#387 / 403 | 335619 |
North Country Nursing & Rehabilitation Center is located in Massena, New York State.
Here are the financial assistance programs available to residents in New York State.
North Country Nursing & Rehabilitation Center is legally operated by Highland Nursing Home, Inc (For Profit).
North Country Nursing & Rehabilitation Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to NY state health department records, North Country Nursing & Rehabilitation Center's license number is 4402300N.
North Country Nursing & Rehabilitation Center's occupancy is 96%.
North Country Nursing & Rehabilitation Center is registered as a for-profit in NY.
North Country Nursing & Rehabilitation Center has 140 beds.
North Country Nursing & Rehabilitation Center has had 16 recently reported citations.
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