Total health inspections
4
Tennessee average 3.5
Last Health inspection on Apr 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Northbrooke Post Acute
Nursing Home
Northbrooke Post Acute
Nursing Home
Northbrooke Post Acute is a premier nursing home located in Jackson, TN. It provides exceptional short-term rehabilitation and around-the-clock skilled nursing care. The facility is dedicated to delivering the highest quality care to its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.2%
Residents per day (avg)
80
Occupancy rate
70.2%
Residents per day (avg)
80
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
30% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
62% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
8% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$13.6M
Profit
$1.1M
Proprietary home
Corporation
Home revenue
$13,591,099.00
Profit
$1,066,862.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.5M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
August 22, 1997
Additional licensing details
License number:
00000366
CMS Certification Number:
445401
Ownership & operating entity
Northbrooke Post Acute is administrated by Ty Boatman.
Owner name:
Hanalei River Holdings, LLC
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Wound Care, Activities, Social Services, Respite Care, Hospice / GIP, Activity Program
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Latest inspection
Date:May 20, 2024
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Compare Nursing Homes around Jackson
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Mission Convalescent Home
-6%
+2%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Jackson
-
No
23
OLD FOLKS MISSION CENTER,INC.
74.2%
$3,937,805.00
$1,646,793.00
41.8%
35.80
3.4205
-
-
-
-6%+2%-
Laurelwood Health Care
+14%
+10%
+13%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TN 38301
64
No
-
-
82.4%
$6,439,642.00
$2,216,822.00
34.4%
50.90
3.9763
1
21
1
+14%+10%+13%-
Northbrooke Post Acute
-53%
-19%
-4%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TN 38305
120
No
-
-
70.2%
$12,077,223.00
$3,214,338.00
26.6%
80.10
2.9458
1
33
1
-53%-19%-4%-
Maplewood Health Care Center
-43%
+4%
-20%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TN 38305
160
No
-
MFI HEALTHCARE TN LLC
58.2%
$13,516,435.00
$4,682,762.00
34.6%
109.40
3.7663
1
32
5
-43%+4%-20%-
AHC West Tennessee Transitional Care
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Jackson
67
No
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms
Mission Convalescent Home
Type of care:
AL
SNF
Community:
Jackson
Pets Allowed:
No
Operator:
OLD FOLKS MISSION CENTER,INC.
CCN:
445447
Occupancy:
74.2%
Home Revenue:
$3,937,805.00
Payroll Costs:
$1,646,793.00
Payroll %:
41.8%
Avg Residents/Day:
35.80
Overall Rating:
Adj Nurse Hours:
3.4205
Health Insp Rating:
Staffing Rating:
QM Rating:
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
+2%
+2%
Laurelwood Health Care
Type of care:
SNF
AL
Community:
TN 38301
Bed Count:
64
Pets Allowed:
No
CCN:
445413
Occupancy:
82.4%
Home Revenue:
$6,439,642.00
Payroll Costs:
$2,216,822.00
Payroll %:
34.4%
Avg Residents/Day:
50.90
Overall Rating:
Adj Nurse Hours:
3.9763
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
21
Severe Citations:
1
RN share vs State Avg:
+14%
+14%
Staffing vs State Avg:
+10%
+10%
Occupancy vs State Avg:
+13%
+13%
Northbrooke Post Acute
Type of care:
SNF
AL
Community:
TN 38305
Bed Count:
120
Pets Allowed:
No
CCN:
445401
Occupancy:
70.2%
Home Revenue:
$12,077,223.00
Payroll Costs:
$3,214,338.00
Payroll %:
26.6%
Avg Residents/Day:
80.10
Overall Rating:
Adj Nurse Hours:
2.9458
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
33
Severe Citations:
1
RN share vs State Avg:
-53%
-53%
Staffing vs State Avg:
-19%
-19%
Occupancy vs State Avg:
-4%
-4%
Maplewood Health Care Center
Type of care:
SNF
AL
Community:
TN 38305
Bed Count:
160
Pets Allowed:
No
Operator:
MFI HEALTHCARE TN LLC
CCN:
445412
Occupancy:
58.2%
Home Revenue:
$13,516,435.00
Payroll Costs:
$4,682,762.00
Payroll %:
34.6%
Avg Residents/Day:
109.40
Overall Rating:
Adj Nurse Hours:
3.7663
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
32
Severe Citations:
5
RN share vs State Avg:
-43%
-43%
Staffing vs State Avg:
+4%
+4%
Occupancy vs State Avg:
-20%
-20%Places of interest near Northbrooke Post Acute
6.0 miles from city center
Jackson, TN 38305
Calculate Travel Distance to Northbrooke Post Acute
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
222
Total Staff
106
Employees
116
Contractors
29,970
Total Hours (Quarter)
39
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8 | Yes |
| Licensed Practical Nurse | 69 | 8.7 | Yes |
| Certified Nursing Assistant | 119 | 8.7 | Yes |
Staff by Category
Administration ⓘ
1 staff
8.4hs shift avg
Nursing Staff ⓘ
202 staff
8.7hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.8hs shift avg
Therapy Services ⓘ
10 staff
7hs shift avg
Activities & Recreation ⓘ
1 staff
7.3hs shift avg
Social Services ⓘ
2 staff
6.7hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
1 staff
8.7hs shift avg
Contractor Analysis
12.5%
of total hours from contractors
3,735 contractor hours this quarter
Certified Nursing Assistant: 66
Licensed Practical Nurse: 49
Registered Nurse: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 53 | 66 | 119 | 13,422 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 20 | 49 | 69 | 7,855 | 91 | 100% | 8.7 |
| RN Director of Nursing | 5 | 0 | 5 | 1,579 | 75 | 82% | 8.6 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,383 | 89 | 98% | 7.8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 825 | 65 | 71% | 7.2 |
| Speech Language Pathologist | 3 | 0 | 3 | 791 | 65 | 71% | 6.7 |
| Registered Nurse | 8 | 1 | 9 | 661 | 68 | 75% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 559 | 64 | 70% | 8.7 |
| Administrator | 1 | 0 | 1 | 512 | 61 | 67% | 8.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 512 | 61 | 67% | 8.4 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 461 | 67 | 74% | 6.7 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 441 | 64 | 70% | 6.9 |
| Physical Therapy Aide | 3 | 0 | 3 | 336 | 56 | 62% | 5.7 |
| Qualified Activities Professional | 1 | 0 | 1 | 139 | 19 | 21% | 7.3 |
Health Inspection History
Inspections
Total health citations
33
Citations per inspection
8.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 33 citations resulted from standard inspections; 1 of 33 resulted from complaint investigations; and 3 of 33 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
9% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
1 critical citation
0 serious citations
32 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Apr 16, 2025
Corrected
Nursing Services moderate citation
Apr 16, 2025
Corrected
Nursing Services moderate citation
Apr 16, 2025
Corrected
Nutrition moderate citation
Apr 16, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
78
Total Residents
Medicare
18
(23.1%)
ⓘ
Medicaid
54
(69.2%)
ⓘ
Private Pay/Other
6
(7.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.9
14% worse than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
7% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
18% worse than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.7%
Percent of long-stay residents whose ability to move independently worsened
22.7%
5% worse than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.6%
39% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
47% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.6%
Percent of long-stay high risk residents with pressure ulcers
7.6%
40% worse than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.7%
Percent of long-stay residents with a urinary tract infection
4.7%
127% worse than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.5%
Percent of long-stay residents who lose too much weight
8.5%
35% worse than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.1%
Percent of long-stay residents who have depressive symptoms
2.1%
81% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.4%
Percent of long-stay residents who received an antipsychotic medication
18.4%
11% worse than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
18% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
18% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
78.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
78.9%
In line with Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.9%
In line with Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
29% better than Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.1%
In line with Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
40.3%
Rate of successful return to home or community from a skilled nursing facility.
40.3%
20% worse than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Northbrooke Post Acute based on CMS SNF Cost Reports.
Occupancy Rate
70.2%
↓ 0.3pp vs 2022
Net Income
$1,066,862
↑ ~$2.0M vs 2022
Total Payroll
$4,703,488
↓ ~$438K vs 2022
Profit Margin
8.8%
↑ 16.8pp vs 2022
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