Northern Nevada State Veterans Home

Nursing Home
Overview of Northern Nevada State Veterans Home

The Northern Nevada State Veterans Home (NNSVH) redefines the concept of a nursing home veterans would adore. This 102,000 square foot, 96-bed facility prioritizes skilled care in a non-institutional environment. Veterans cherish the privacy of individual rooms, while also having den, living room, and kitchen areas shared with other residents. The “Town Hall” plays a central role, housing facilities like a restaurant, sports bar, therapy gym, beauty/barber shop, and a platform for Veteran Service Organizations.
Overseen by the Nevada Department of Veterans Services and managed by Avalon Health Care Management, NNSVH offers short-term rehabilitation, long-term care, and memory care. Their service model ranges from assistance in daily living to specialized care following hospital stays. Distinctly, their memory care community concentrates on engaging activities for veterans managing dementia. In essence, NNSVH offers a comprehensive approach to caring for America’s veterans.

(775) 827-2955

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Nevada average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Nevada average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Nevada average: 3.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Nevada average: 3.6/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 40m per day

This home provides 40% more nursing time per resident than the state average.

Nevada average: 4h 2m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 5m per day 1h 4m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 53m per day 54m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 6m per day 2h 23m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 27m per day 3h 51m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 4m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 43m per day 51m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 96

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Nevada
Occupancy rate 96.9%
Residents per day (avg) 94
Occupancy rate
96.9%
Residents per day (avg)
94

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

76% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Governmental home
State
Home revenue
$21.7M
Surplus of revenue
$1.8M
Governmental home State
Home revenue
$21,725,156.00
Surplus of revenue
$1,806,995.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.1M
37.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.8M
Total costs $19.9M
Bed community size
96-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 74 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy Rate
96%
Occupied Beds
92 of 96
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
FACILITY FOR SKILLED NURSING
License Date
July 8, 2024
License Expiration
December 31, 2026

Ownership & operating entity

Northern Nevada State Veterans Home is administrated by SUSAN MAGLUILO.

Type Of Units

Independent Living
0 units
Assisted Living Beds (Low Income) Units designated for residents who qualify for low-income assistance programs.
0 units
SNF (Skilled Nursing)
96 units
Total beds
96 units

Types of Care at Northern Nevada State Veterans Home

Memory Care Nursing Home Hospice Care
Contact Northern Nevada State Veterans Home

Inspection History

In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.

1 visit/inspection

Latest inspection

Date:March 13, 2025

5 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Nursing Homes around Sparks

The information below is reported by the Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance.
Northern Nevada State Veterans Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Sparks
96
No
74
AVALON VETERANS SERVICES, L.L.C.
96.9%
$21,669,891.00
$8,135,545.00
37.5%
94.00
2/5
5.6605
2/5
4/5
4/5
-
57
1
+17%
+40%
+19%
1 Bed
Hearthstone of Northern Nevada
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Sparks
125
No
40
-
91.3%
$9,434,568.00
$3,802,478.00
40.3%
100.10
1/5
3.5039
1/5
3/5
4/5
2
72
3
-44%
-13%
+12%
1 Bed
Wingfield Skilled Nursing And Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Sparks
120
No
13
-
88.4%
$22,528,491.00
$6,356,361.00
28.2%
112.60
1/5
3.7723
1/5
3/5
1/5
1
56
3
-5%
-6%
+8%
Studio / 1 Bed / 2 Bed
Golden Years Castle Group Home Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Reno (West University)
8
No
8
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Places of interest near Northern Nevada State Veterans Home

Address 2.3 miles from city center — 1.12 miles to nearest hospital (Renown Institute for Heart & Vascular Health u2013 Center B)

Address 36 Battle Born Wy, Sparks, NV 89431

Calculate Travel Distance to Northern Nevada State Veterans Home

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

138
Total Staff
117
Employees
21
Contractors
45,885
Total Hours (Quarter)
54
Avg Staff/Day
9.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse2310.1 No
Licensed Practical Nurse229.9 Yes
Certified Nursing Assistant669.9 Yes
Staff by Category
Administration
2 staff
6.4hs shift avg
Nursing Staff
111 staff
10hs shift avg
Physicians & Practitioners
6 staff
7.4hs shift avg
Therapy Services
10 staff
5.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6.6hs shift avg
Dietary Services
5 staff
7.8hs shift avg
Other Services
2 staff
7.8hs shift avg
Contractor Analysis
8.8%
of total hours from contractors
4,035 contractor hours this quarter
Physical Therapy Assistant: 1 Qualified Social Worker: 2 Certified Nursing Assistant: 6 Licensed Practical Nurse: 2 Speech Language Pathologist: 2 Medical Director: 1 Respiratory Therapy Technician: 3 Occupational Therapy Assistant: 1 Physical Therapy Aide: 2 Occupational Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6066624,35491100%9.9
Registered Nurse230238,05591100%10.1
Licensed Practical Nurse202226,78791100%9.9
Other Dietary Services Staff4041,7968492%7.8
Clinical Nurse Specialist5051,1336673%7.3
Dental Services Staff2029406470%7.8
Speech Language Pathologist0226537178%5.3
Administrator1014725965%8
Nurse Practitioner1014055459%7.5
Physical Therapy Assistant0113665864%6.3
Respiratory Therapy Technician0333055156%5.9
Dietitian1012623437%7.7
Medical Director0111563943%4
Qualified Social Worker0221111719%6.6
Physical Therapy Aide022411213%3.4
Occupational Therapy Assistant011261314%2
Occupational Therapy Aide011261314%2

Health Inspection History

Inspections
Total health inspections 8

Nevada average 5.1


Last Health inspection on Mar 2025

Total health citations 57
Citations per inspection
7.12

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

38 of 57 citations resulted from standard inspections; 18 of 57 resulted from complaint investigations; and 1 of 57 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Nevada average

Nevada average: 0.1


Serious Health citations More info 1
100% worse than Nevada average

Nevada average: 0.5

0 critical citations More info Nevada average: 0.1

1 serious citation More info Nevada average: 0.5

54 moderate citations More info Nevada average: 35

2 minor citations More info Nevada average: 0.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Mar 13, 2025
Corrected

Abuse/Neglect moderate citation Mar 13, 2025
Corrected

Abuse/Neglect moderate citation Mar 13, 2025
Corrected

Abuse/Neglect moderate citation Mar 13, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
92 Total Residents
Medicaid 19 (20.7%)
Private Pay/Other 73 (79.3%)
Specialized Care Beds
32 Total Specialty Beds
33.3% of Bed Capacity
32
Alzheimer's / Dementia Beds
33.3%
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.6
19% worse than Nevada average

Nevada average: 9.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.5
23% worse than Nevada average

Nevada average: 17.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.5%
31% worse than Nevada average

Nevada average: 15.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 20.1%
In line with Nevada average

Nevada average: 20.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.7%
40% worse than Nevada average

Nevada average: 16.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.4%
157% worse than Nevada average

Nevada average: 2.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.5%
18% better than Nevada average

Nevada average: 5.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.1%
117% worse than Nevada average

Nevada average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
18% worse than Nevada average

Nevada average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.0%
77% better than Nevada average

Nevada average: 4.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.6%
53% better than Nevada average

Nevada average: 14.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.7%
6% better than Nevada average

Nevada average: 91.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
9% better than Nevada average

Nevada average: 89.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.61
66% better than Nevada average

Nevada average: 1.82

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.58
5% worse than Nevada average

Nevada average: 1.50

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.2%
In line with Nevada average

Nevada average: 83.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 5.4%
165% worse than Nevada average

Nevada average: 2.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 88.9%
10% better than Nevada average

Nevada average: 80.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Nevada average

Nevada average: 0.8%

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Financial Aid for Nevada Seniors

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Home and Community Based Waiver

Nevada Medicaid HCBW

Age 65+ or disabled, Nevada resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High urban demand (e.g., Las Vegas); rural challenges.

Nevada Senior Services Program

NV SSP

Age 60+, Nevada resident, at risk of decline.

~$1,800/month (individual, varies).

$5,000 (individual).

Limited funding; rural focus.

Personal Care Services (PCS)

Nevada Personal Care Services

Age 19+ (65+ for seniors focus), Nevada resident, Medicaid-eligible, needs help with 1+ ADL.

~$967/month (individual); spenddown allowed.

$2,000 (individual), $3,000 (couple).

Self-directed (family can be paid); statewide via DHHS.

Senior Rx Program

Nevada Senior Rx Program

Age 65+, Nevada resident, enrolled in Medicare Part D, income below limit.

~$2,510/month (individual), ~$3,380/month (couple).

Not assessed.

Covers up to $38.75/month premium; funded by tobacco settlement.

Medicare Savings Program (MSP)

Nevada Medicare Savings Program

Age 65+ or disabled, Nevada resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Nevada Caregiver Support Program (via NFCSP)

Nevada Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

5 AAAs; prioritizes rural, low-income caregivers.

VA Aid and Attendance (A&A) and Housebound Benefits

Nevada VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Nevada resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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