Novato Healthcare Center

Novato Healthcare Center is a Nursing Home in California

Novato Healthcare Center is a Nursing Home in California

Novato Healthcare Center

1565 Hill Rd, Novato, CA 94947 View Map

Novato Healthcare Center is a Nursing Home in California

Novato Healthcare Center is a Nursing Home in California

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Overview of Novato Healthcare Center

Experience the welcoming atmosphere of Novato Healthcare Center, located in Novato, CA, a top-quality community where vibrant living is paired with exceptional care. With skilled nursing and rehabilitation services, this community provides residents with personalized support tailored to their unique needs. Residents can enjoy stylish and comfortable private and semi-private rooms. Conveniently located near shopping and recreation areas, the community offers an ideal blend of peace and accessibility.

Novato Healthcare Center features a variety of enriching amenities, including a spacious outdoor dining area with nutritious meals and inviting recreational spaces. Residents can also enjoy a wide selection of activities that align with their interests and foster a sense of community. Here, each day brings joy, comfort, and a commitment to high-quality living.

(415) 897-6161

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.98/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 181

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the California average
Occupancy rate 90.3%
Residents per day (avg) 178
Occupancy rate
90.3%
Residents per day (avg)
178

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

1% of new residents, often for short stays.

Typical stay 3 years

Medicaid

45% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Other
Home revenue
$34.7M
Profit
$1.9M
Proprietary home Other
Home revenue
$34,650,735.00
Profit
$1,949,305.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.6M
33.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.1M
Total costs $32.7M

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes, Accept

Total residents icon
Total residents icon

Total Residents: 181 Residents

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Novato Healthcare Center

Nursing Home
Contact Novato Healthcare Center

Places of interest near Novato Healthcare Center

Address 1.0 mile from city center

Address 1565 Hill Rd, Novato, CA 94947

Calculate Travel Distance to Novato Healthcare Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

427
Total Staff
168
Employees
259
Contractors
68,106
Total Hours (Quarter)
93
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse567.9 Yes
Licensed Practical Nurse828 Yes
Certified Nursing Assistant2558.2 Yes
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
400 staff
8.1hs shift avg
Physicians & Practitioners
5 staff
8.6hs shift avg
Therapy Services
8 staff
7.3hs shift avg
Activities & Recreation
1 staff
6.6hs shift avg
Social Services
3 staff
6.8hs shift avg
Dietary Services
5 staff
7.7hs shift avg
Other Services
3 staff
8.1hs shift avg
Contractor Analysis
18%
of total hours from contractors
12,260 contractor hours this quarter
Certified Nursing Assistant: 163 Licensed Practical Nurse: 56 Registered Nurse: 36 Physical Therapy Assistant: 1 Speech Language Pathologist: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant9216325541,83091100%8.2
Licensed Practical Nurse2656829,54691100%8
Registered Nurse2036566,74591100%7.9
RN Director of Nursing7071,6267987%8.1
Other Dietary Services Staff4041,0338998%7.6
Qualified Social Worker3031,0097684%6.8
Clinical Nurse Specialist4049976167%8.6
Physical Therapy Assistant1129016673%7.4
Dental Services Staff2028366470%8.1
Respiratory Therapy Technician3036577178%6.4
Administrator1015206571%8
Speech Language Pathologist0115026369%8
Mental Health Service Worker1014775864%8.2
Physical Therapy Aide1014625864%8
Therapeutic Recreation Specialist1014106268%6.6
Dietitian1014025156%7.9
Nurse Practitioner101911112%8.2
Medical Director0114089%5
Occupational Therapy Assistant0112455%4.8

Health Inspection History

Source: CMS Health Citations (Apr 2021 – Nov 2025)

27
Inspections
89
Total Citations
0
Critical (J-L)
3
Serious (G-I)
3.3
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
86
Serious (G-I)
3
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
25
28% of total
Resident Rights
13
15% of total
Abuse, Neglect & Exploitation
11
12% of total
Pharmacy Services
9
10% of total
Administration
4
4% of total
Environmental
4
4% of total
Citation Sources
Standard Inspections 46
Complaint Investigations 45
State Comparison (CA)
Citations
89
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 13, 2025 D EnvironmentalF0908 Corrected
Nov 13, 2025 D EnvironmentalF0919 Corrected
Nov 13, 2025 E Infection ControlF0880 Corrected
Nov 13, 2025 D Nursing ServicesF0726 Corrected
Nov 13, 2025 F NutritionF0802 Corrected
Nov 13, 2025 F NutritionF0804 Corrected
Nov 13, 2025 F NutritionF0812 Corrected
Nov 13, 2025 D PharmacyF0757 Corrected
Nov 13, 2025 E PharmacyF0759 Corrected
Nov 13, 2025 D PharmacyF0760 Corrected
Nov 13, 2025 E PharmacyF0761 Corrected
Nov 13, 2025 D Quality of CareF0677 Corrected
Nov 13, 2025 D Quality of CareF0679 Corrected
Nov 13, 2025 D Quality of CareF0686 Corrected
Nov 13, 2025 D Quality of CareF0692 Corrected
Nov 13, 2025 D Quality of CareF0697 Corrected
Nov 13, 2025 E Resident RightsF0550 Corrected
Nov 13, 2025 D Resident RightsF0558 Corrected
Nov 13, 2025 E Resident RightsF0578 Corrected
Sep 08, 2025 G PharmacyF0760 Corrected
Sep 08, 2025 D Quality of CareF0790 Corrected
Sep 08, 2025 D Resident RightsF0580 Corrected
Aug 28, 2025 D Abuse/NeglectF0600 Corrected
Aug 28, 2025 D Care PlanningF0645 Corrected
Aug 20, 2025 D Abuse/NeglectF0609 Corrected
Aug 08, 2025 D PharmacyF0760 Corrected
Aug 08, 2025 D Care PlanningF0842 Corrected
Jul 18, 2025 F AdministrationF0895 Corrected
Jul 09, 2025 E EnvironmentalF0919 Corrected
Jul 09, 2025 E Quality of CareF0677 Corrected
Jul 09, 2025 E Quality of CareF0690 Corrected
Jul 03, 2025 D Care PlanningF0842 Corrected
May 19, 2025 F AdministrationF0940 Corrected
May 19, 2025 F Nursing ServicesF0725 Corrected
May 19, 2025 F PharmacyF0760 Corrected
May 19, 2025 D Care PlanningF0656 Corrected
May 14, 2025 E Abuse/NeglectF0607 Corrected
May 14, 2025 E EnvironmentalF0926 Corrected
May 14, 2025 D Quality of CareF0677 Corrected
May 14, 2025 E Care PlanningF0655 Corrected
May 14, 2025 D Resident RightsF0580 Corrected
May 01, 2025 D Abuse/NeglectF0609 Corrected
May 01, 2025 D Resident RightsF0550 Corrected
Apr 25, 2025 G Abuse/NeglectF0600 Corrected
Apr 23, 2025 D Quality of CareF0825 Corrected
Mar 05, 2025 D Resident RightsF0557 Corrected
Feb 24, 2025 F AdministrationF0838 Corrected
Feb 24, 2025 F Care PlanningF0658 Corrected
Jan 09, 2025 D Abuse/NeglectF0600 Corrected
Jan 09, 2025 D Abuse/NeglectF0609 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Individual
Part of: Rockport Healthcare LLC
Resident Census by Payment Source
162 Total Residents
Medicare 7 (4.3%)
Medicaid 140 (86.4%)
Private Pay/Other 15 (9.3%)
Programs & Services
Residents' Group
Family Member Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
12.1 Score
82% worse than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
22.9 Score
102% worse than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
21.6%
Lost Too Much Weight
5.5%
Urinary Tract Infection
0.9%
Depressive Symptoms
40.6%
Falls with Major Injury
0.6%
Pneumococcal Vaccine
100.0%
Walking Ability Worsened
24.9%
Influenza Vaccine
97.2%
High Risk Residents with Pressure Ulcers
7.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
22.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
97.8% Near average California: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
3.9% 165% worse than avg California: 1.5%
Influenza Vaccine
95.5% Near average California: 93.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $27K California avg: $55K 51% better than avg
Number of Fines 1 California avg: 2.4
Compared to California Average Facility: $27K | California Avg: $55K
Penalty History

Showing all 1 penalties (Aug 2025 - Aug 2025)

Aug 8, 2025 Civil Money Penalty
$27K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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