Novato Healthcare Center

Novato Healthcare Center is a Nursing Home in California

Novato Healthcare Center is a Nursing Home in California

Novato Healthcare Center

1565 Hill Rd, Novato, CA 94947 View Map

Novato Healthcare Center is a Nursing Home in California

Novato Healthcare Center is a Nursing Home in California

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Overview of Novato Healthcare Center

Experience the welcoming atmosphere of Novato Healthcare Center, located in Novato, CA, a top-quality community where vibrant living is paired with exceptional care. With skilled nursing and rehabilitation services, this community provides residents with personalized support tailored to their unique needs. Residents can enjoy stylish and comfortable private and semi-private rooms. Conveniently located near shopping and recreation areas, the community offers an ideal blend of peace and accessibility.

Novato Healthcare Center features a variety of enriching amenities, including a spacious outdoor dining area with nutritious meals and inviting recreational spaces. Residents can also enjoy a wide selection of activities that align with their interests and foster a sense of community. Here, each day brings joy, comfort, and a commitment to high-quality living.

(415) 897-6161

Managed by Hill Rd

Administrator

The community administrator at Novato Healthcare Center oversees the facility's operations, ensuring quality care and a supportive environment for residents. They are the primary contact for administrative matters and play a key role in maintaining the community’s standards and services.

Home Information NOVATO HEALTHCARE CENTER
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights trail most peers, signaling limited market-rate volume.

Occupancy
Beds
181
Occupancy
96.6%
Total Bed Days Available
66065
Avg. Length of Stay
472 days
Avg. Residents per Day
178
Finance
Home Revenue
$26,535,633.00
Payroll Costs
$11,026,198.00
Profit
$2,913,118.00
Total Home Costs
$22,989,665.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
41.6%
House Specifics:
CCN
555844
Owner Name
ASRU LLC
Rural vs. Urban
Urban
County
Marin
Type of Control
Proprietary — Individual
Operations
Total Admissions
88
Total Discharges
125
% Medicaid Admissions
68%
% Medicare Admissions
15%
% Private Pay Admissions
17%
% Medicaid Discharges
33%
% Medicare Discharges
66%
% Private Pay Discharges
1%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
1 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
1 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.98 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
47137
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
9143
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
2716

What does this home offer?

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Accept Medicaid: Yes, Accept

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Total Residents: 181 Residents

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Housing Options: Private / Semi-Private Rooms

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Building Type: Single-story

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Accept Medicaid

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Total Residents

Types of Care at Novato Healthcare Center

Nursing Home
Contact Novato Healthcare Center

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Nursing Homes around Novato
Novato Healthcare Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Novato
181
No
65
ASRU LLC
96.6%
$26,535,633.00
$11,026,198.00
41.6%
177.90
1/5
3.9807
1/5
4/5
Private / Semi-Private Rooms
Atria Tamalpais Creek
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Novato
180
Yes
47
WG TAMALPAIS CREEK SH LP; ATRIA MANAGEMENT CO LLC
61.1%
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
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Places of interest near Novato Healthcare Center

Address 1.0 mile from city center

Address 1565 Hill Rd, Novato, CA 94947

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

427
Total Staff
168
Employees
259
Contractors
68,106
Total Hours (Quarter)
93
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse567.9 Yes
Licensed Practical Nurse828 Yes
Certified Nursing Assistant2558.2 Yes
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
400 staff
8.1hs shift avg
Physicians & Practitioners
5 staff
8.6hs shift avg
Therapy Services
8 staff
7.3hs shift avg
Activities & Recreation
1 staff
6.6hs shift avg
Social Services
3 staff
6.8hs shift avg
Dietary Services
5 staff
7.7hs shift avg
Other Services
3 staff
8.1hs shift avg
Contractor Analysis
18%
of total hours from contractors
12,260 contractor hours this quarter
Certified Nursing Assistant: 163 Licensed Practical Nurse: 56 Registered Nurse: 36 Physical Therapy Assistant: 1 Speech Language Pathologist: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant9216325541,83091100%8.2
Licensed Practical Nurse2656829,54691100%8
Registered Nurse2036566,74591100%7.9
RN Director of Nursing7071,6267987%8.1
Other Dietary Services Staff4041,0338998%7.6
Qualified Social Worker3031,0097684%6.8
Clinical Nurse Specialist4049976167%8.6
Physical Therapy Assistant1129016673%7.4
Dental Services Staff2028366470%8.1
Respiratory Therapy Technician3036577178%6.4
Administrator1015206571%8
Speech Language Pathologist0115026369%8
Mental Health Service Worker1014775864%8.2
Physical Therapy Aide1014625864%8
Therapeutic Recreation Specialist1014106268%6.6
Dietitian1014025156%7.9
Nurse Practitioner101911112%8.2
Medical Director0114089%5
Occupational Therapy Assistant0112455%4.8

Health Inspection History

Source: CMS Health Citations (Apr 2021 – Nov 2025)

27
Inspections
89
Total Citations
0
Critical (J-L)
3
Serious (G-I)
3.3
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
86
Serious (G-I)
3
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
25
28% of total
Resident Rights
13
15% of total
Abuse, Neglect & Exploitation
11
12% of total
Pharmacy Services
9
10% of total
Administration
4
4% of total
Environmental
4
4% of total
Citation Sources
Standard Inspections 46
Complaint Investigations 45
State Comparison (CA)
Avg Citations (State)
50.2
This Facility: 89
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 13, 2025 D EnvironmentalF0908 Corrected
Nov 13, 2025 D EnvironmentalF0919 Corrected
Nov 13, 2025 E Infection ControlF0880 Corrected
Nov 13, 2025 D Nursing ServicesF0726 Corrected
Nov 13, 2025 F NutritionF0802 Corrected
Nov 13, 2025 F NutritionF0804 Corrected
Nov 13, 2025 F NutritionF0812 Corrected
Nov 13, 2025 D PharmacyF0757 Corrected
Nov 13, 2025 E PharmacyF0759 Corrected
Nov 13, 2025 D PharmacyF0760 Corrected
Nov 13, 2025 E PharmacyF0761 Corrected
Nov 13, 2025 D Quality of CareF0677 Corrected
Nov 13, 2025 D Quality of CareF0679 Corrected
Nov 13, 2025 D Quality of CareF0686 Corrected
Nov 13, 2025 D Quality of CareF0692 Corrected
Nov 13, 2025 D Quality of CareF0697 Corrected
Nov 13, 2025 E Resident RightsF0550 Corrected
Nov 13, 2025 D Resident RightsF0558 Corrected
Nov 13, 2025 E Resident RightsF0578 Corrected
Sep 08, 2025 G PharmacyF0760 Corrected
Sep 08, 2025 D Quality of CareF0790 Corrected
Sep 08, 2025 D Resident RightsF0580 Corrected
Aug 28, 2025 D Abuse/NeglectF0600 Corrected
Aug 28, 2025 D Care PlanningF0645 Corrected
Aug 20, 2025 D Abuse/NeglectF0609 Corrected
Aug 08, 2025 D PharmacyF0760 Corrected
Aug 08, 2025 D Care PlanningF0842 Corrected
Jul 18, 2025 F AdministrationF0895 Corrected
Jul 09, 2025 E EnvironmentalF0919 Corrected
Jul 09, 2025 E Quality of CareF0677 Corrected
Jul 09, 2025 E Quality of CareF0690 Corrected
Jul 03, 2025 D Care PlanningF0842 Corrected
May 19, 2025 F AdministrationF0940 Corrected
May 19, 2025 F Nursing ServicesF0725 Corrected
May 19, 2025 F PharmacyF0760 Corrected
May 19, 2025 D Care PlanningF0656 Corrected
May 14, 2025 E Abuse/NeglectF0607 Corrected
May 14, 2025 E EnvironmentalF0926 Corrected
May 14, 2025 D Quality of CareF0677 Corrected
May 14, 2025 E Care PlanningF0655 Corrected
May 14, 2025 D Resident RightsF0580 Corrected
May 01, 2025 D Abuse/NeglectF0609 Corrected
May 01, 2025 D Resident RightsF0550 Corrected
Apr 25, 2025 G Abuse/NeglectF0600 Corrected
Apr 23, 2025 D Quality of CareF0825 Corrected
Mar 05, 2025 D Resident RightsF0557 Corrected
Feb 24, 2025 F AdministrationF0838 Corrected
Feb 24, 2025 F Care PlanningF0658 Corrected
Jan 09, 2025 D Abuse/NeglectF0600 Corrected
Jan 09, 2025 D Abuse/NeglectF0609 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Individual
Part of: Rockport Healthcare LLC
Resident Census by Payment Source
162 Total Residents
Medicare 7 (4.3%)
Medicaid 140 (86.4%)
Private Pay/Other 15 (9.3%)
Programs & Services
Residents' Group
Family Member Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
12.1 Score
82% worse than avg State avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
22.9 Score
102% worse than avg State avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
21.6%
Lost Too Much Weight
5.5%
Urinary Tract Infection
0.9%
Depressive Symptoms
40.6%
Falls with Major Injury
0.6%
Pneumococcal Vaccine
100.0%
Walking Ability Worsened
24.9%
Influenza Vaccine
97.2%
High Risk Residents with Pressure Ulcers
7.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
22.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
97.8% Near average State: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
3.9% 165% worse than avg State: 1.5%
Influenza Vaccine
95.5% Near average State: 93.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $27K State avg: $55K 51% better than avg
Number of Fines 1 State avg: 2.4
Compared to State Average Facility: $27K | State Avg: $55K
Penalty History

Showing all 1 penalties (Aug 2025 - Aug 2025)

Aug 8, 2025 Civil Money Penalty
$27K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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