Total health inspections
27
California average 12.5
Last Health inspection on Nov 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Novato Healthcare Center
Nursing Home
Novato Healthcare Center
Nursing Home
Overview of Novato Healthcare Center
Experience the welcoming atmosphere of Novato Healthcare Center, located in Novato, CA, a top-quality community where vibrant living is paired with exceptional care. With skilled nursing and rehabilitation services, this community provides residents with personalized support tailored to their unique needs. Residents can enjoy stylish and comfortable private and semi-private rooms. Conveniently located near shopping and recreation areas, the community offers an ideal blend of peace and accessibility.
Novato Healthcare Center features a variety of enriching amenities, including a spacious outdoor dining area with nutritious meals and inviting recreational spaces. Residents can also enjoy a wide selection of activities that align with their interests and foster a sense of community. Here, each day brings joy, comfort, and a commitment to high-quality living.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
181
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.3%
Residents per day (avg)
178
Occupancy rate
90.3%
Residents per day (avg)
178
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
54% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
1% of new residents, often for short stays.
Typical stay
3 years
Medicaid
45% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Other
Home revenue
$34.7M
Profit
$1.9M
Proprietary home
Other
Home revenue
$34,650,735.00
Profit
$1,949,305.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$32.7M
Walk Score: 65 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Wound Care Management, Palliative Care, Alzheimer’s and Dementia Care
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 181 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Types of Care at Novato Healthcare Center
Nursing Home
Compare Nursing Homes around Novato
The information below is reported by the California Department of Social Services and Department of Public Health.
Novato Healthcare Center
+53%
-6%
+7%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Novato
181
No
65
ASRU LLC
90.3%
$32,568,537.00
$11,564,667.00
35.5%
177.90
3.9807
89
3
+53%-6%+7%Private / Semi-Private Rooms
Novato Healthcare Center
Type of care:
AL
IL
MC
SNF
Community:
Novato
Bed Count:
181
Pets Allowed:
No
Operator:
ASRU LLC
CCN:
555844
Occupancy:
90.3%
Home Revenue:
$32,568,537.00
Payroll Costs:
$11,564,667.00
Payroll %:
35.5%
Avg Residents/Day:
177.90
Overall Rating:
Adj Nurse Hours:
3.9807
Health Insp Rating:
Staffing Rating:
Citations:
89
Severe Citations:
3
RN share vs State Avg:
+53%
+53%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
+7%
+7%
Bed Options:
Private / Semi-Private Rooms
Places of interest near Novato Healthcare Center
1.0 mile from city center
1565 Hill Rd, Novato, CA 94947
Calculate Travel Distance to Novato Healthcare Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
427
Total Staff
168
Employees
259
Contractors
68,106
Total Hours (Quarter)
93
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 56 | 7.9 | Yes |
| Licensed Practical Nurse | 82 | 8 | Yes |
| Certified Nursing Assistant | 255 | 8.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
400 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
5 staff
8.6hs shift avg
Therapy Services ⓘ
8 staff
7.3hs shift avg
Activities & Recreation ⓘ
1 staff
6.6hs shift avg
Social Services ⓘ
3 staff
6.8hs shift avg
Dietary Services ⓘ
5 staff
7.7hs shift avg
Other Services ⓘ
3 staff
8.1hs shift avg
Contractor Analysis
18%
of total hours from contractors
12,260 contractor hours this quarter
Certified Nursing Assistant: 163
Licensed Practical Nurse: 56
Registered Nurse: 36
Physical Therapy Assistant: 1
Speech Language Pathologist: 1
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 92 | 163 | 255 | 41,830 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 26 | 56 | 82 | 9,546 | 91 | 100% | 8 |
| Registered Nurse | 20 | 36 | 56 | 6,745 | 91 | 100% | 7.9 |
| RN Director of Nursing | 7 | 0 | 7 | 1,626 | 79 | 87% | 8.1 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,033 | 89 | 98% | 7.6 |
| Qualified Social Worker | 3 | 0 | 3 | 1,009 | 76 | 84% | 6.8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 997 | 61 | 67% | 8.6 |
| Physical Therapy Assistant | 1 | 1 | 2 | 901 | 66 | 73% | 7.4 |
| Dental Services Staff | 2 | 0 | 2 | 836 | 64 | 70% | 8.1 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 657 | 71 | 78% | 6.4 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 502 | 63 | 69% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 477 | 58 | 64% | 8.2 |
| Physical Therapy Aide | 1 | 0 | 1 | 462 | 58 | 64% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 410 | 62 | 68% | 6.6 |
| Dietitian | 1 | 0 | 1 | 402 | 51 | 56% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 91 | 11 | 12% | 8.2 |
| Medical Director | 0 | 1 | 1 | 40 | 8 | 9% | 5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 5 | 5% | 4.8 |
Health Inspection History
Inspections
Total health citations
89
Citations per inspection
3.3
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
44 of 89 citations resulted from standard inspections; 43 of 89 resulted from complaint investigations; and 2 of 89 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
3
3
200% worse than California averageCalifornia average: 1
0 critical citations
3 serious citations
86 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Nov 13, 2025
Corrected
Environmental moderate citation
Nov 13, 2025
Corrected
Infection Control moderate citation
Nov 13, 2025
Corrected
Nursing Services moderate citation
Nov 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Individual
Part of: Rockport Healthcare LLC
Resident Census by Payment Source
162
Total Residents
Medicare
7
(4.3%)
ⓘ
Medicaid
140
(86.4%)
ⓘ
Private Pay/Other
15
(9.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.1
82% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
102% worse than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.6%
Percent of long-stay residents whose need for help with daily activities has increased
21.6%
95% worse than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.9%
Percent of long-stay residents whose ability to move independently worsened
24.9%
108% worse than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.3%
97% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
64% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.7%
Percent of long-stay high risk residents with pressure ulcers
7.7%
55% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
26% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
30% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
40.6%
Percent of long-stay residents who have depressive symptoms
40.6%
507% worse than California averageCalifornia average: 6.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.77
Number of hospitalizations per 1,000 long-stay resident days.
1.77
21% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.61
In line with California averageCalifornia average: 1.59
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
In line with California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
165% worse than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
In line with California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
14% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.1%
44% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
91% worse than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
27.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
27.8%
48% worse than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
45.2%
Rate of successful return to home or community from a skilled nursing facility.
45.2%
11% worse than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$27K
51% lower than California averageCalifornia average: $55K
Number of fines
1
58% fewer fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$27K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2025
$27K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Novato Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
90.3%
↑ 1.0pp vs 2022
Net Income
$1,949,305
↓ ~$964K vs 2022
Total Payroll
$14,146,106
↑ ~$600K vs 2022
Profit Margin
6.0%
↓ 5.0pp vs 2022
Loading trend charts...
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