Total health inspections
27
California average 12.5
Last Health inspection on Nov 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Novato
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Novato Healthcare Center
Nursing Home in Novato
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Novato Healthcare Center
Overview of Novato Healthcare Center
Experience the welcoming atmosphere of Novato Healthcare Center, located in Novato, CA, a top-quality community where vibrant living is paired with exceptional care. With skilled nursing and rehabilitation services, this community provides residents with personalized support tailored to their unique needs. Residents can enjoy stylish and comfortable private and semi-private rooms. Conveniently located near shopping and recreation areas, the community offers an ideal blend of peace and accessibility.
Novato Healthcare Center features a variety of enriching amenities, including a spacious outdoor dining area with nutritious meals and inviting recreational spaces. Residents can also enjoy a wide selection of activities that align with their interests and foster a sense of community. Here, each day brings joy, comfort, and a commitment to high-quality living.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
181
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.3%
Residents per day (avg)
178
Occupancy rate
90.3%
Residents per day (avg)
178
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
54% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
1% of new residents, often for short stays.
Typical stay
3 years
Medicaid
45% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Home revenue
$34.7M
Profit
$1.9M
Privately-owned community
Home revenue
$34,650,735.00
Profit
$1,949,305.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$32.7M
Walk Score: 65 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Rehabilitation Services
Skilled Nursing
Specific ProgramsSkilled Nursing, Rehabilitation, Wound Care Management, Palliative Care, Alzheimer’s and Dementia Care
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 181 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Types of Care at Novato Healthcare Center
Nursing Home
Health Inspection History
Inspections
Total health citations
89
California average 50.2
Citations per inspection
3.3
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
44 of 89 citations resulted from standard inspections; 43 of 89 resulted from complaint investigations; and 2 of 89 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
3
3
200% worse than California averageCalifornia average: 1
0 critical citations
3 serious citations
86 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Nov 13, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Nov 13, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Nov 13, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Nov 13, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 13, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 13, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Nov 13, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Nov 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Novato The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
Novato Healthcare Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Novato
181
90.3%
+7%
3.98
-6%
0
89
3.3
3
178
65
Asru Llc
$32.6M
$11.6M
35.5%
555844
Private / Semi-Private Rooms
Places of interest near Novato Healthcare Center
1.0 mile from city center
1565 Hill Rd, Novato, CA 94947
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
427
Employees
168
Contractors
259
Staff to resident ratio
2.64:1
2635702% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
93
Average shift
8 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
68,106
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
56
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
82
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
255
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
18%
12,260 contractor hours this quarter
Certified Nursing Assistant: 163
Licensed Practical Nurse: 56
Registered Nurse: 36
Physical Therapy Assistant: 1
Speech Language Pathologist: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 92 | 163 | 255 | 41,830 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 26 | 56 | 82 | 9,546 | 91 | 100% | 8 |
| Registered Nurse | 20 | 36 | 56 | 6,745 | 91 | 100% | 7.9 |
| RN Director of Nursing | 7 | 0 | 7 | 1,626 | 79 | 87% | 8.1 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,033 | 89 | 98% | 7.6 |
| Qualified Social Worker | 3 | 0 | 3 | 1,009 | 76 | 84% | 6.8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 997 | 61 | 67% | 8.6 |
| Physical Therapy Assistant | 1 | 1 | 2 | 901 | 66 | 73% | 7.4 |
| Dental Services Staff | 2 | 0 | 2 | 836 | 64 | 70% | 8.1 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 657 | 71 | 78% | 6.4 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 502 | 63 | 69% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 477 | 58 | 64% | 8.2 |
| Physical Therapy Aide | 1 | 0 | 1 | 462 | 58 | 64% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 410 | 62 | 68% | 6.6 |
| Dietitian | 1 | 0 | 1 | 402 | 51 | 56% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 91 | 11 | 12% | 8.2 |
| Medical Director | 0 | 1 | 1 | 40 | 8 | 9% | 5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 5 | 5% | 4.8 |
255 Certified Nursing Assistant
% of Days
100%
82 Licensed Practical Nurse
% of Days
100%
56 Registered Nurse
% of Days
100%
7 RN Director of Nursing
% of Days
87%
4 Other Dietary Services Staff
% of Days
98%
3 Qualified Social Worker
% of Days
84%
4 Clinical Nurse Specialist
% of Days
67%
2 Physical Therapy Assistant
% of Days
73%
2 Dental Services Staff
% of Days
70%
3 Respiratory Therapy Technician
% of Days
78%
1 Administrator
% of Days
71%
1 Speech Language Pathologist
% of Days
69%
1 Mental Health Service Worker
% of Days
64%
1 Physical Therapy Aide
% of Days
64%
1 Therapeutic Recreation Specialist
% of Days
68%
1 Dietitian
% of Days
56%
1 Nurse Practitioner
% of Days
12%
1 Medical Director
% of Days
9%
1 Occupational Therapy Assistant
% of Days
5%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
162 residents
Residents by payment source
Medicare
7 residents (4.3%)
Medicaid
140 residents (86.4%)
Private pay or other
15 residents (9.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.1
82% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
102% worse than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.6%
Percent of long-stay residents whose need for help with daily activities has increased
21.6%
95% worse than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.9%
Percent of long-stay residents whose ability to move independently worsened
24.9%
108% worse than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.3%
97% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
64% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.7%
Percent of long-stay high risk residents with pressure ulcers
7.7%
55% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
26% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
30% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
40.6%
Percent of long-stay residents who have depressive symptoms
40.6%
507% worse than California averageCalifornia average: 6.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.77
Number of hospitalizations per 1,000 long-stay resident days.
1.77
21% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.61
In line with California averageCalifornia average: 1.59
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
In line with California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
165% worse than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
In line with California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
14% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.1%
44% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
91% worse than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
27.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
27.8%
48% worse than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
45.2%
Rate of successful return to home or community from a skilled nursing facility.
45.2%
11% worse than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$27K
51% lower than California averageCalifornia average: $55K
Number of fines
1
58% fewer fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$27K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2025
$27K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Novato Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
90.3%
↑ 1.0pp vs 2022
Net Income
$1,949,305
↓ ~$964K vs 2022
Total Payroll
$14,146,106
↑ ~$600K vs 2022
Profit Margin
6.0%
↓ 5.0pp vs 2022
Loading trend charts...
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