Total staff
357
Employees
167
Contractors
190
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Novato Healthcare Center
Nursing Home · Novato, CA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Novato Healthcare Center
Nursing Home · Novato, CA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Novato Healthcare Center accepts Medicare, Medicaid, and private pay.
Overview of Novato Healthcare Center
Experience the welcoming atmosphere of Novato Healthcare Center, located in Novato, CA, a top-quality community where vibrant living is paired with exceptional care. With skilled nursing and rehabilitation services, this community provides residents with personalized support tailored to their unique needs. Residents can enjoy stylish and comfortable private and semi-private rooms. Conveniently located near shopping and recreation areas, the community offers an ideal blend of peace and accessibility.
Novato Healthcare Center features a variety of enriching amenities, including a spacious outdoor dining area with nutritious meals and inviting recreational spaces. Residents can also enjoy a wide selection of activities that align with their interests and foster a sense of community. Here, each day brings joy, comfort, and a commitment to high-quality living.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 181st out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 181st out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 59m per day
Rank #181 / 346Nurse hours — State benchmarkedThis home is ranked 181st out of 346 homes in California. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 346 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs California avg
-6%
Standout metric
Nurse Aide is +13% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 23% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 49m per day | ▼ 33% State avg: 1h 13m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 59m per day | ▲ 13% State avg: 2h 39m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 28m per day | ▼ 15% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 23m per day | ▼ 23% State avg: 30m per day · National avg: 29m per day |
Types of Care at Novato Healthcare Center
Nursing Home
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
90.3%
Rank #303 / 1407Occupancy rate — State benchmarkedThis home is ranked 303rd out of 1407 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1407. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
382 days
Occupancy rate
90.3%
Rank #303 / 1407Occupancy rate — State benchmarkedThis home is ranked 303rd out of 1407 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1407. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
382 days
Walk Score: 65 / 100 Rank #889 / 2096Walk Score — State benchmarkedThis home is ranked 889th out of 2096 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Rehabilitation Services
Specific ProgramsWound Care Management, Palliative Care, Alzheimer’s and Dementia Care
Staffing Data
Reporting period: July 1 – September 30, 2025 (Q3 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
2.20:1
22% better than California average
Avg staff/day
98
Average shift
8.3 hours
8% better than California average
Total staff hours (quarter)
74,533
Nursing staff breakdown
Q3 2025 · Jul 1 – Sep 30
This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
44
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
71
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
208
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Contractor staffing
Q3 2025 · Jul 1 – Sep 30
This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Total hours from contractors
9.6%
7,153 contractor hours this quarter
Certified Nursing Assistant: 115
Licensed Practical Nurse: 44
Registered Nurse: 26
Speech Language Pathologist: 2
Respiratory Therapy Technician: 1
Physical Therapy Assistant: 1
Clinical Nurse Specialist: 1
Staff by category
Q3 2025 · Jul 1 – Sep 30
This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
| Certified Nursing Assistant | 93 | 115 | 208 | 46,284 | 92 | 100% | 8.3 |
| Licensed Practical Nurse | 27 | 44 | 71 | 11,013 | 92 | 100% | 8.2 |
| Registered Nurse | 18 | 26 | 44 | 6,308 | 92 | 100% | 8.2 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,945 | 88 | 96% | 8.6 |
| RN Director of Nursing | 5 | 0 | 5 | 1,701 | 86 | 93% | 8.8 |
| Dental Services Staff | 3 | 0 | 3 | 1,508 | 79 | 86% | 9.1 |
| Qualified Social Worker | 3 | 0 | 3 | 1,037 | 71 | 77% | 7.7 |
| Nurse Practitioner | 2 | 0 | 2 | 808 | 64 | 70% | 8 |
| Dietitian | 2 | 0 | 2 | 610 | 65 | 71% | 8.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 606 | 58 | 63% | 10.5 |
| Clinical Nurse Specialist | 1 | 1 | 2 | 573 | 55 | 60% | 9.7 |
| Physical Therapy Assistant | 1 | 1 | 2 | 573 | 62 | 67% | 7.8 |
| Physical Therapy Aide | 1 | 0 | 1 | 485 | 61 | 66% | 7.9 |
| Respiratory Therapy Technician | 2 | 1 | 3 | 393 | 51 | 55% | 6.4 |
| Speech Language Pathologist | 0 | 2 | 2 | 281 | 35 | 38% | 8 |
| Administrator | 1 | 0 | 1 | 248 | 31 | 34% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 159 | 27 | 29% | 5.9 |
208 Certified Nursing Assistant
% of Days
100%
71 Licensed Practical Nurse
% of Days
100%
44 Registered Nurse
% of Days
100%
6 Other Dietary Services Staff
% of Days
96%
5 RN Director of Nursing
% of Days
93%
3 Dental Services Staff
% of Days
86%
3 Qualified Social Worker
% of Days
77%
2 Nurse Practitioner
% of Days
70%
2 Dietitian
% of Days
71%
1 Mental Health Service Worker
% of Days
63%
2 Clinical Nurse Specialist
% of Days
60%
2 Physical Therapy Assistant
% of Days
67%
1 Physical Therapy Aide
% of Days
66%
3 Respiratory Therapy Technician
% of Days
55%
2 Speech Language Pathologist
% of Days
38%
1 Administrator
% of Days
34%
1 Therapeutic Recreation Specialist
% of Days
29%
Penalties and fines
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$27K Rank #1 / 354Federal fines — State benchmarkedThis home is ranked 1st out of 354 homes in California. Shows this facility's cumulative CMS federal fine dollars versus the California average among facilities with fines, and where it ranks among 354 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
51% lower than California averageCalifornia average: $55K
Number of fines
1
58% fewer fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$27K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 8, 2025 · $27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2025
$27K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.1
82% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
102% worse than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.6%
Percent of long-stay residents whose need for help with daily activities has increased
21.6%
95% worse than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.9%
Percent of long-stay residents whose ability to move independently worsened
24.9%
108% worse than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.3%
97% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
64% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.7%
Percent of long-stay high risk residents with pressure ulcers
7.7%
55% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
26% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.5%
Percent of long-stay residents who lose too much weight
5.5%
30% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
40.6%
Percent of long-stay residents who have depressive symptoms
40.6%
507% worse than California averageCalifornia average: 6.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.77
Number of hospitalizations per 1,000 long-stay resident days.
1.77
21% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.61
In line with California averageCalifornia average: 1.59
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
In line with California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
165% worse than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
In line with California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
14% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.1%
44% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
91% worse than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
27.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
27.8%
48% worse than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
45.2%
Rate of successful return to home or community from a skilled nursing facility.
45.2%
11% worse than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
54% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
1% of new residents, often for short stays.
Typical stay
3 years
Medicaid
45% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
162
Medicare
7
4.3% of residents
Medicaid
140
86.4% of residents
Private pay or other
15
9.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Novato Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
90.3%
↑ 1.0pp vs 2022
Net Income
$1.9M
↓ ~$963.8K vs 2022
Total Payroll
$14.1M
↑ ~$600.5K vs 2022
Profit Margin
6.0%
↓ 5.0pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$34.7M
Profit
$1.9M
Privately-owned community
Home revenue
$34.7M Rank #31 / 347Revenue — State benchmarkedThis home is ranked 31st out of 347 homes in California. Shows this facility's annual revenue compared to the California SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$1.9M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #37 / 347Payroll — State benchmarkedThis home is ranked 37th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$14.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #37 / 347Payroll — State benchmarkedThis home is ranked 37th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$32.7M
What does this home offer?
Total Residents: 181 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Novato Healthcare Center
1.0 mile from city center
Calculate Travel Distance to Novato Healthcare Center
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Financial Assistance for
Nursing Home in California
Novato Healthcare Center is located in Novato, California.
Here are the financial assistance programs available to residents in California.
Frequently Asked Questions about Novato Healthcare Center
What neighborhood is Novato Healthcare Center in?
Novato Healthcare Center is in the Canyon Green neighborhood.
Is Novato Healthcare Center in a walkable area?
Novato Healthcare Center has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Novato Healthcare Center?
Novato Healthcare Center's occupancy is 90.3%.
Are there photos of Novato Healthcare Center?
Yes — there are 2 photos of Novato Healthcare Center in the photo gallery on this page.
What is the address of Novato Healthcare Center?
Novato Healthcare Center is located at 1565 Hill Rd, Novato, CA 94947, United States.
What is the phone number of Novato Healthcare Center?
(415) 897-6161 will put you in contact with the team at Novato Healthcare Center.
Is Novato Healthcare Center Medicare or Medicaid certified?
Yes — Novato Healthcare Center is a CMS-certified provider of Medicare and Medicaid.
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