Total health inspections
7
Maine average 5
Last Health inspection on Mar 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Independent Living Home
Oak Grove Center
Overview of Oak Grove Center
Oak Grove Center in Waterville, Maine offers a range of services from post-hospital short-term rehabilitation to long-term and respite care. The center warmly accepts Medicare, Medicaid, and various private insurance options. This VA contracted facility also received an AHCA Silver Quality Award recognition.
The center’s holistic approach encompasses pain management, case management, and discharge planning, while personalized treatment plans, medication management, and specialized care such as podiatry, wound care, and dementia care contribute to a comprehensive wellness strategy. Beyond their exceptional medical services, Oak Grove Center offers a range of amenities, from an inviting beauty salon and barber services to lush gardens and courtyards that provide serene outdoor spaces for seniors to enjoy.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
106
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
58.8%
Residents per day (avg)
81
Occupancy rate
58.8%
Residents per day (avg)
81
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
60% of new residents, often for short stays.
Typical stay
27 days
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M
Profit
$224.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$15,808,901.00
Profit
$224,544.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.6M
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Programs & Activities
Specific Programs
Autism Program, Arts Program, ILP Thrive, Wraparound Program, Sports Program, Specialty Programs, Special Education Nonpublic School, Residential Treatment (Ages 8-18), Day Programs (Ages 5-22), Intensive Outpatient Program, Partial Hospitalization, Oak Grove at the Ranch
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Oak Grove Center
Nursing Home
Memory Care
Independent Living
Hospice Care
Health Inspection History
Inspections
Total health citations
63
Maine average 28.5
Citations per inspection
9
Maine average 5.88
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
39 of 63 citations resulted from standard inspections; 21 of 63 resulted from complaint investigations; and 3 of 63 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
233% worse than Maine averageMaine average: 0.3
Serious Health citations
0
0
100% better than Maine averageMaine average: 0.4
1 critical citation
0 serious citations
59 moderate citations
3 minor citations
Citations history (last 3 years)
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 24, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 24, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 24, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 24, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Mar 24, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Mar 24, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 24, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Augusta The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Oak Grove Center
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Waterville
106
No
-
41
Private Rooms / Semi-Private Rooms
Woodlands Senior Living of Waterville
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Waterville
58
No
-
15
Studio / 1 Bed / 2 Bed
Granite Hill Estates
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Hallowell
-
No
A+
20
1 Bed / 2 Bed
Places of interest near Oak Grove Center
20.1 miles from city center — 0.81 miles to nearest hospital (WIC)
27 Cool St, Waterville, ME 04901
Calculate Travel Distance to Oak Grove Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
135
Employees
111
Contractors
24
Staff to resident ratio
1.71:1
11% worse than Maine averageMaine average ratio: 1.92:1
Avg staff/day
43
Average shift
8.4 hours
0% compared with Maine averageMaine average: 8.1 hours
Total staff hours (quarter)
32,988
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
56
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
16.8%
5,558 contractor hours this quarter
Certified Nursing Assistant: 11
Licensed Practical Nurse: 5
Registered Nurse: 2
Qualified Social Worker: 2
Medical Director: 1
Respiratory Therapy Technician: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 45 | 11 | 56 | 12,250 | 91 | 100% | 8.5 |
| Registered Nurse | 18 | 2 | 20 | 5,597 | 91 | 100% | 10.3 |
| Licensed Practical Nurse | 7 | 5 | 12 | 3,828 | 91 | 100% | 9.4 |
| Medication Aide/Technician | 11 | 0 | 11 | 2,979 | 91 | 100% | 8.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,068 | 79 | 87% | 7.2 |
| Physical Therapy Aide | 4 | 0 | 4 | 877 | 78 | 86% | 6.6 |
| RN Director of Nursing | 2 | 0 | 2 | 823 | 64 | 70% | 8.1 |
| Speech Language Pathologist | 4 | 0 | 4 | 803 | 79 | 87% | 7.1 |
| Respiratory Therapy Technician | 3 | 1 | 4 | 683 | 66 | 73% | 6.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 579 | 72 | 79% | 7.2 |
| Physical Therapy Assistant | 4 | 0 | 4 | 568 | 83 | 91% | 6.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 542 | 67 | 74% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Qualified Activities Professional | 1 | 0 | 1 | 492 | 63 | 69% | 7.8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 441 | 57 | 63% | 7.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 210 | 26 | 29% | 8.1 |
| Dental Services Staff | 1 | 0 | 1 | 129 | 17 | 19% | 7.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 65 | 28 | 31% | 2.3 |
| Qualified Social Worker | 1 | 2 | 3 | 42 | 6 | 7% | 6 |
| Medical Director | 0 | 1 | 1 | 30 | 13 | 14% | 2.3 |
| Nurse Aide in Training | 1 | 0 | 1 | 14 | 2 | 2% | 6.8 |
56 Certified Nursing Assistant
% of Days
100%
20 Registered Nurse
% of Days
100%
12 Licensed Practical Nurse
% of Days
100%
11 Medication Aide/Technician
% of Days
100%
3 Other Dietary Services Staff
% of Days
87%
4 Physical Therapy Aide
% of Days
86%
2 RN Director of Nursing
% of Days
70%
4 Speech Language Pathologist
% of Days
87%
4 Respiratory Therapy Technician
% of Days
73%
2 Clinical Nurse Specialist
% of Days
79%
4 Physical Therapy Assistant
% of Days
91%
1 Mental Health Service Worker
% of Days
74%
1 Nurse Practitioner
% of Days
69%
1 Qualified Activities Professional
% of Days
69%
1 Administrator
% of Days
64%
1 Other Social Services Staff
% of Days
63%
1 Occupational Therapy Aide
% of Days
29%
1 Dental Services Staff
% of Days
19%
1 Occupational Therapy Assistant
% of Days
31%
3 Qualified Social Worker
% of Days
7%
1 Medical Director
% of Days
14%
1 Nurse Aide in Training
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
79 residents
Residents by payment source
Medicare
11 residents (13.9%)
Medicaid
46 residents (58.2%)
Private pay or other
22 residents (27.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.6
38% worse than Maine averageMaine average: 14.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
38.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
38.2
31% worse than Maine averageMaine average: 29.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
29.2%
Percent of long-stay residents whose need for help with daily activities has increased
29.2%
13% worse than Maine averageMaine average: 26.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
42.2%
Percent of long-stay residents whose ability to move independently worsened
42.2%
35% worse than Maine averageMaine average: 31.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
43.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
43.1%
44% worse than Maine averageMaine average: 29.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.5%
Percent of long-stay residents experiencing one or more falls with major injury
5.5%
25% worse than Maine averageMaine average: 4.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.9%
Percent of long-stay high risk residents with pressure ulcers
7.9%
76% worse than Maine averageMaine average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.5%
Percent of long-stay residents with a urinary tract infection
4.5%
61% worse than Maine averageMaine average: 2.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
13.1%
Percent of long-stay residents who lose too much weight
13.1%
139% worse than Maine averageMaine average: 5.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
25.3%
Percent of long-stay residents who have depressive symptoms
25.3%
141% worse than Maine averageMaine average: 10.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.2%
Percent of long-stay residents who received an antipsychotic medication
21.2%
7% worse than Maine averageMaine average: 19.8%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
6% better than Maine averageMaine average: 90.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Maine averageMaine average: 95.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
23% better than Maine averageMaine average: 70.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
10% worse than Maine averageMaine average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
25% better than Maine averageMaine average: 74.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$14K
42% lower than Maine averageMaine average: $24K
Number of fines
1
18% fewer fines than Maine averageMaine average: 1.2
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
967% more payment denials than Maine averageMaine average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$14K
Maine average
$24K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 29, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 29, 2024
$14K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 29, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 29, 2024
29 days
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 27, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 27, 2024
6 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Oak Grove Center based on CMS SNF Cost Reports.
Occupancy Rate
58.8%
↓ 18.7pp vs 2022
Net Income
$224,544
↑ ~$1.2M vs 2022
Total Payroll
$7,436,729
↓ ~$257K vs 2022
Profit Margin
1.5%
↑ 8.4pp vs 2022
Loading trend charts...
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