Total staff
190
Employees
118
Contractors
72
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Oak Grove Center
Nursing Home, Memory Care, Independent Living & Hospice Care · Augusta, ME
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Oak Grove Center
Nursing Home, Memory Care, Independent Living & Hospice Care · Augusta, ME
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Oak Grove Center accepts Medicare, Medicaid, and private pay.
Overview of Oak Grove Center
Oak Grove Center in Waterville, Maine offers a range of services from post-hospital short-term rehabilitation to long-term and respite care. The center warmly accepts Medicare, Medicaid, and various private insurance options. This VA contracted facility also received an AHCA Silver Quality Award recognition.
The center’s holistic approach encompasses pain management, case management, and discharge planning, while personalized treatment plans, medication management, and specialized care such as podiatry, wound care, and dementia care contribute to a comprehensive wellness strategy. Beyond their exceptional medical services, Oak Grove Center offers a range of amenities, from an inviting beauty salon and barber services to lush gardens and courtyards that provide serene outdoor spaces for seniors to enjoy.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 29th out of 30 homes in Maine. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 29th out of 30 homes in Maine. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 5m per day
Rank #29 / 30Nurse hours — State benchmarkedThis home is ranked 29th out of 30 homes in Maine. Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 30 Maine SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Maine avg
-31%
Standout metric
LPN / LVN is +30% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 56m per day | ▼ 10% State avg: 1h 2m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 35m per day | ▲ 30% State avg: 27m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 3m per day | ▼ 28% State avg: 2h 52m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 24m per day | ▼ 13% State avg: 3h 55m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 25% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 43m per day | ■ Avg State avg: 44m per day · National avg: 28m per day |
Types of Care at Oak Grove Center
Nursing Home
Memory Care
Independent Living
Hospice Care
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
58.8%
Rank #224 / 247Occupancy rate — State benchmarkedThis home is ranked 224th out of 247 homes in Maine. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 247. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
78 days
Occupancy rate
58.8%
Rank #224 / 247Occupancy rate — State benchmarkedThis home is ranked 224th out of 247 homes in Maine. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 247. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
78 days
Walk Score: 41 / 100 Rank #145 / 421Walk Score — State benchmarkedThis home is ranked 145th out of 421 homes in Maine. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maine SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Specific ProgramsAutism Program, Arts Program, ILP Thrive, Wraparound Program, Sports Program, Specialty Programs, Special Education Nonpublic School, Residential Treatment (Ages 8-18), Day Programs (Ages 5-22), Intensive Outpatient Program, Partial Hospitalization, Oak Grove at the Ranch
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
2.41:1
19% better than Maine average
Avg staff/day
45
Average shift
8 hours
0% compared with Maine average
Total staff hours (quarter)
33,143
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
94
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
18.8%
6,236 contractor hours this quarter
Certified Nursing Assistant: 46
Licensed Practical Nurse: 12
Registered Nurse: 9
Occupational Therapy Assistant: 2
Qualified Social Worker: 1
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 46 | 94 | 13,133 | 92 | 100% | 7.7 |
| Registered Nurse | 17 | 9 | 26 | 5,431 | 92 | 100% | 10.1 |
| Licensed Practical Nurse | 6 | 12 | 18 | 5,035 | 92 | 100% | 10.2 |
| Medication Aide/Technician | 11 | 0 | 11 | 1,787 | 92 | 100% | 7.1 |
| Physical Therapy Aide | 4 | 0 | 4 | 912 | 72 | 78% | 7.1 |
| Mental Health Service Worker | 2 | 0 | 2 | 887 | 68 | 74% | 7.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 877 | 76 | 83% | 7.3 |
| Speech Language Pathologist | 4 | 0 | 4 | 870 | 76 | 83% | 6.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 747 | 80 | 87% | 6.7 |
| RN Director of Nursing | 1 | 0 | 1 | 517 | 69 | 75% | 7.5 |
| Other Social Services Staff | 1 | 0 | 1 | 509 | 64 | 70% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 492 | 62 | 67% | 7.9 |
| Physical Therapy Assistant | 4 | 0 | 4 | 484 | 70 | 76% | 6.5 |
| Administrator | 1 | 0 | 1 | 455 | 57 | 62% | 8 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 444 | 62 | 67% | 6.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 210 | 26 | 28% | 8.1 |
| Nurse Aide in Training | 2 | 0 | 2 | 177 | 23 | 25% | 7.7 |
| Qualified Social Worker | 5 | 1 | 6 | 83 | 32 | 35% | 2.2 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 64 | 30 | 33% | 2.1 |
| Medical Director | 0 | 1 | 1 | 30 | 11 | 12% | 2.7 |
94 Certified Nursing Assistant
% of Days
100%
26 Registered Nurse
% of Days
100%
18 Licensed Practical Nurse
% of Days
100%
11 Medication Aide/Technician
% of Days
100%
4 Physical Therapy Aide
% of Days
78%
2 Mental Health Service Worker
% of Days
74%
2 Clinical Nurse Specialist
% of Days
83%
4 Speech Language Pathologist
% of Days
83%
3 Other Dietary Services Staff
% of Days
87%
1 RN Director of Nursing
% of Days
75%
1 Other Social Services Staff
% of Days
70%
2 Nurse Practitioner
% of Days
67%
4 Physical Therapy Assistant
% of Days
76%
1 Administrator
% of Days
62%
5 Respiratory Therapy Technician
% of Days
67%
1 Occupational Therapy Aide
% of Days
28%
2 Nurse Aide in Training
% of Days
25%
6 Qualified Social Worker
% of Days
35%
2 Occupational Therapy Assistant
% of Days
33%
1 Medical Director
% of Days
12%
Penalties and fines
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$14K Rank #25 / 30Federal fines — State benchmarkedThis home is ranked 25th out of 30 homes in Maine. Shows this facility's cumulative CMS federal fine dollars versus the Maine average among facilities with fines, and where it ranks among 30 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
42% lower than Maine averageMaine average: $24K
Number of fines
1
18% fewer fines than Maine averageMaine average: 1.2
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2 
967% more payment denials than Maine averageMaine average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$14K
Maine average
$24K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 29, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 29, 2024
$14K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 29, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
May 29, 2024
29 days
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 27, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 27, 2024
6 days
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.6
38% worse than Maine averageMaine average: 14.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
38.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
38.2
31% worse than Maine averageMaine average: 29.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
29.2%
Percent of long-stay residents whose need for help with daily activities has increased
29.2%
13% worse than Maine averageMaine average: 26.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
42.2%
Percent of long-stay residents whose ability to move independently worsened
42.2%
35% worse than Maine averageMaine average: 31.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
43.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
43.1%
44% worse than Maine averageMaine average: 29.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.5%
Percent of long-stay residents experiencing one or more falls with major injury
5.5%
25% worse than Maine averageMaine average: 4.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.9%
Percent of long-stay high risk residents with pressure ulcers
7.9%
76% worse than Maine averageMaine average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.5%
Percent of long-stay residents with a urinary tract infection
4.5%
61% worse than Maine averageMaine average: 2.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
13.1%
Percent of long-stay residents who lose too much weight
13.1%
139% worse than Maine averageMaine average: 5.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
25.3%
Percent of long-stay residents who have depressive symptoms
25.3%
141% worse than Maine averageMaine average: 10.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.2%
Percent of long-stay residents who received an antipsychotic medication
21.2%
7% worse than Maine averageMaine average: 19.8%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
6% better than Maine averageMaine average: 90.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Maine averageMaine average: 95.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.20
Number of hospitalizations per 1,000 long-stay resident days.
1.20
14% better than Maine averageMaine average: 1.39
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.15
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.15
In line with Maine averageMaine average: 2.08
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
23% better than Maine averageMaine average: 70.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
10% worse than Maine averageMaine average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
25% better than Maine averageMaine average: 74.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
14.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
14.4%
30% better than Maine averageMaine average: 20.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
23.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
23.4%
50% worse than Maine averageMaine average: 15.6%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.8%
Percentage of SNF residents who experience falls with major injury during their stay.
2.8%
268% worse than Maine averageMaine average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
49.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
49.3%
8% worse than Maine averageMaine average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.0%
Rate of successful return to home or community from a skilled nursing facility.
55.0%
9% better than Maine averageMaine average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
60% of new residents, often for short stays.
Typical stay
27 days
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
3 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
79
Medicare
11
13.9% of residents
Medicaid
46
58.2% of residents
Private pay or other
22
27.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Oak Grove Center based on CMS SNF Cost Reports.
Occupancy Rate
58.8%
↓ 18.7pp vs 2022
Net Income
$224.5K
↑ ~$1.2M vs 2022
Total Payroll
$7.4M
↓ ~$257.2K vs 2022
Profit Margin
1.5%
↑ 8.4pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M
Profit
$224.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$15.8M Rank #13 / 36Revenue — State benchmarkedThis home is ranked 13th out of 36 homes in Maine. Shows this facility's annual revenue compared to the Maine SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$224.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #20 / 36Payroll — State benchmarkedThis home is ranked 20th out of 36 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #20 / 36Payroll — State benchmarkedThis home is ranked 20th out of 36 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.6M
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Oak Grove Center
20.1 miles from city center
Estimated distance in miles from Waterville's city center to Oak Grove Center's address, calculated via Google Maps.
— 0.81 miles to nearest hospital (WIC)
Calculate Travel Distance to Oak Grove Center
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Financial Assistance for
Nursing Home in Maine
Oak Grove Center is located in Waterville, Maine.
Here are the financial assistance programs available to residents in Maine.
Frequently Asked Questions about Oak Grove Center
What neighborhood is Oak Grove Center in?
Oak Grove Center is in the Cool Street neighborhood.
Is Oak Grove Center in a walkable area?
Oak Grove Center has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Oak Grove Center?
Oak Grove Center's occupancy is 58.8%.
Are there photos of Oak Grove Center?
Yes — there are 5 photos of Oak Grove Center in the photo gallery on this page.
What is the phone number of Oak Grove Center?
(207) 873-0721 will put you in contact with the team at Oak Grove Center.
Is Oak Grove Center Medicare or Medicaid certified?
Yes — Oak Grove Center is a CMS-certified provider of Medicare and Medicaid.
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