Inspection Reports for Oak Grove Christian Retirement Village

221 W DIVISION ST, DEMOTTE, IN, 46310

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Inspection Report Summary

The most recent inspection on June 10, 2025, found Oak Grove Christian Retirement Village in compliance with no deficiencies noted during the post-survey revisit related to a prior complaint. Earlier inspections showed a pattern of deficiencies primarily involving resident care issues such as inadequate assessments and supervision following injuries, as well as ongoing concerns with infection control, care planning, medication management, and safety measures including fire safety code compliance. Several complaint investigations were substantiated, citing deficiencies related to quality of care, accident prevention, medication administration, and documentation, though fines or enforcement actions were not listed in the available reports. The facility addressed many of these issues through plans of correction and staff re-education, with subsequent revisits confirming compliance. This indicates an improving trend in the facility’s adherence to regulatory requirements over time.

Deficiencies (last 4 years)

Deficiencies (over 4 years) 21.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

412% worse than Indiana average
Indiana average: 4.2 deficiencies/year

Deficiencies per year

20 15 10 5 0
2022
2023
2024
2025

Census

Latest occupancy rate 63% occupied

Based on a June 2025 inspection.

Census over time

20 40 60 80 100 Sep 2022 Sep 2023 Feb 2024 Jul 2024 Dec 2024 Jun 2025

Inspection Report

Re-Inspection
Census: 57 Capacity: 91 Deficiencies: 0 Date: Jun 10, 2025

Visit Reason
This visit was a Post Survey Revisit (PSR) to the Investigation of Complaint IN00455274 completed on 2025-05-07.

Complaint Details
Complaint IN00455274 was investigated and found to be corrected.
Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483 Subpart B and 410 IAC 16.2-3.1 in regard to the PSR to the Investigation of Complaint IN00455274.

Report Facts
Census Bed Type - SNF/NF: 34 Census Bed Type - SNF: 23 Census Bed Type - Residential: 34 Total Capacity: 91 Census Payor Type - Medicare: 14 Census Payor Type - Medicaid: 28 Census Payor Type - Other: 15 Current Census: 57

Inspection Report

Complaint Investigation
Census: 53 Capacity: 86 Deficiencies: 2 Date: May 6, 2025

Visit Reason
This visit was conducted for the investigation of Complaint IN00455274, which involved federal and state deficiencies related to allegations of inadequate resident care and supervision.

Complaint Details
Complaint IN00455274 was substantiated with federal and state deficiencies cited at tags F684 and F689 related to quality of care and accident prevention.
Findings
The facility failed to ensure proper assessments were completed for a resident with new fractures following a facility incident, failed to prevent injury during resident transfers by agency staff, and failed to adequately supervise a high-risk resident resulting in a fall with head injury. Multiple deficiencies related to quality of care and accident prevention were cited.

Deficiencies (2)
Failure to ensure a resident with new fractures received thorough and frequent assessments following return from the hospital.
Failure to provide proper assistance during transfer causing pain and fractures to a resident, and failure to adequately supervise a high-risk resident resulting in a fall with head laceration.
Report Facts
Census SNF/NF beds: 43 Census SNF beds: 10 Census Residential beds: 33 Total licensed capacity: 86 Census Medicare residents: 10 Census Medicaid residents: 29 Census Other payor residents: 14 Total census residents: 53 Staples for head laceration: 5 Bruise size: 2 Bruise size: 3

Employees mentioned
NameTitleContext
Beth IngramAdministratorSigned plan of correction and provided statements regarding agency staff orientation and facility policies
Agency CNA 1Agency CNA involved in improper transfer causing resident injury; placed on 'do not return' status
CNA 2CNA involved in resident fall in bathroom resulting in head laceration
CNA 3Reported bruising on resident's right shin and alerted nurse
LPN 4Assessed resident's swollen right leg and provided statement regarding incident

Inspection Report

Plan of Correction
Deficiencies: 0 Date: Jan 21, 2025

Visit Reason
Paper compliance review to the Post Survey Revisit (PSR) completed on 12/5/24 related to the Recertification and State Licensure survey completed on 10/22/24.

Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the paper compliance review to the PSR to the Recertification and State Licensure survey.

Inspection Report

Life Safety
Census: 48 Capacity: 73 Deficiencies: 1 Date: Jan 8, 2025

Visit Reason
A Fire Safety Evaluation (FSES) Survey and a Post Survey Revisit (PSR) to the Life Safety Code Recertification and State Licensure Survey were conducted to assess compliance with NFPA 101A and Life Safety Code requirements.

Findings
The facility was found in compliance with NFPA 101A Chapter 4 and Life Safety Code requirements, achieving a passing score on the FSES survey. However, a deficiency was noted regarding the lack of a 2-hour fire resistive separation between the first floor Healthcare Occupancy and the second floor Assisted Living areas, which was acknowledged by the Plant Manager and subsequently corrected.

Deficiencies (1)
Facility failed to provide a 2-hour fire resistive barrier separating the first floor Healthcare Occupancy from the second floor Assisted Living areas as required by LSC Section 19.1.3.3.
Report Facts
Facility capacity: 73 Census: 48 Power generator capacity: 125

Employees mentioned
NameTitleContext
Plant ManagerInterviewed regarding fire resistive barrier deficiency and acknowledged awareness of the issue

Inspection Report

Re-Inspection
Census: 54 Capacity: 84 Deficiencies: 5 Date: Dec 5, 2024

Visit Reason
This visit was a Post Survey Revisit (PSR) to the Recertification and State Licensure Survey and the Investigation of Complaint IN00442131 completed on October 22, 2024. The visit included the PSR to the State Residential Licensure Survey completed on October 22, 2024.

Complaint Details
Complaint IN00442131 was investigated and corrected as of this revisit.
Findings
The facility had deficiencies related to infection prevention and control, failure to complete semi-annual evaluations, failure to update service plans for urinary catheter management and glucose monitoring, incomplete medical diagnoses in resident records, and incomplete resident emergency binders. The facility implemented plans of correction including re-education of staff and auditing procedures to prevent recurrence.

Deficiencies (5)
Failed to ensure infection control guidelines were in place and implemented related to hand hygiene and glove use during wound treatment for 1 of 1 treatment observed.
Failed to ensure a semi-annual evaluation was completed for 1 of 3 resident records reviewed (Resident 3).
Failed to ensure Service Plans were updated related to urinary catheter management and glucose monitoring for 2 of 3 resident records reviewed (Residents 2 and 5).
Failed to ensure a resident's record was accurate and complete related to lack of medical diagnoses for 1 of 3 records reviewed (Resident 3).
Failed to ensure the resident Emergency Binder contained all necessary information for 3 of 5 residents reviewed (Residents 2, 3, and 4).
Report Facts
Census Bed Type - SNF/NF: 44 Census Bed Type - SNF: 10 Census Bed Type - Residential: 30 Total Licensed Capacity: 84 Census Payor Type - Medicare: 10 Census Payor Type - Medicaid: 28 Census Payor Type - Other: 16 Total Census: 54

Employees mentioned
NameTitleContext
Beth IngramVP of OperationsSigned plan of correction and mentioned in report
Beth IngramAdministratorSigned report and mentioned in interviews
Director of NursingInterviewed regarding infection control and record deficiencies

Inspection Report

Life Safety
Census: 48 Capacity: 73 Deficiencies: 4 Date: Oct 28, 2024

Visit Reason
The Indiana State Department of Health conducted a Life Safety Code Recertification and State Licensure Survey on 10/28/2024 to assess compliance with 42 CFR 483.90(a) and NFPA 101 Life Safety Code standards.

Findings
The facility was found not in compliance with Life Safety Code requirements, including inadequate fire separation between healthcare and assisted living areas, obstructions in corridors, improperly secured egress doors, and lack of self-closing devices on hazardous area doors.

Deficiencies (4)
Failure to provide 2-hour fire resistive separation between healthcare occupancy and assisted living areas as required by LSC Section 19.1.3.3.
Failed to maintain means of egress free from obstructions in 3 of 12 corridors; plastic three drawer chests containing PPE were stored in corridors and not on wheels.
Failed to ensure means of egress through 1 of 10 exits was readily accessible; break room door was magnetically locked with code not posted.
Failed to ensure corridor door to hazardous area (House Keeping/Bio-hazard room) had a self-closing device causing door not to automatically close and latch.
Report Facts
Certified beds: 73 Census: 48 Corridors with obstructions: 3 Exits observed: 10 Hazardous area doors: 6

Employees mentioned
NameTitleContext
Beth IngramVP of OperationsNamed in relation to plan of correction submissions
Beth IngramAdministratorSigned the report and participated in exit conference
Plant ManagerInterviewed and involved in observations and corrective action discussions

Inspection Report

Recertification
Census: 52 Capacity: 81 Deficiencies: 18 Date: Oct 22, 2024

Visit Reason
This visit was for a Recertification and State Licensure Survey and the Investigation of Complaint IN00442131. This visit included a State Residential Licensure Survey.

Complaint Details
Complaint IN00442131 - Federal/State deficiencies related to the allegations are cited at F695.
Findings
The facility was found deficient in multiple areas including failure to provide required transfer/discharge notices, incomplete and inaccurate Minimum Data Set (MDS) assessments, failure to update care plans, inadequate physician notification parameters, improper wound care and infection control practices, improper catheter care, oxygen equipment maintenance, medication management including psychotropic medication monitoring, and sanitary issues in the kitchen related to dishwasher temperatures.

Deficiencies (18)
Failed to ensure resident and/or responsible party were notified in writing related to hospital transfer.
Failed to ensure resident and/or responsible party were sent the facility's bed hold and reserve bed payment policy before and upon transfer to hospital.
Failed to complete and export Minimum Data Set (MDS) assessment in a timely manner for 1 of 22 residents.
Failed to ensure MDS comprehensive assessment was accurately completed related to section GG functional assessment and IV medication use for 3 of 22 residents.
Failed to ensure care plans were reviewed and revised to include changes related to IV fluids for 1 of 22 residents.
Failed to ensure physician notification parameters were in place for weight monitoring for 1 resident.
Failed to ensure resident with pressure ulcers received treatment and services necessary to promote healing related to updating and following physician's orders.
Failed to ensure indwelling Foley catheter collection bag was covered and not hanging off a garbage can for 1 resident.
Failed to ensure respiratory equipment was changed as ordered and oxygen flow rate was correct for 3 of 4 residents.
Failed to ensure medication regimen was managed and monitored to promote or maintain resident's well-being related to lack of non-pharmacological interventions and monitoring for side effects of psychotropic medications for 2 residents.
Failed to ensure sanitary kitchen related to dishwasher temperatures not reaching required temperature and lack of temperature monitoring.
Failed to ensure clinical records were complete and accurately documented related to lack of resident's name on self-medication administration assessment.
Failed to ensure infection control guidelines were implemented related to hand hygiene and glove use during wound treatment.
Failed to ensure semi-annual evaluations were completed for 2 of 7 records and self-medication assessments for 1 of 7 records.
Failed to ensure Service Plans were completed and/or updated related to urinary catheter management, wound care and insulin use for 4 of 7 residents.
Failed to ensure qualified medication aides received authorization from licensed nurse or physician prior to giving PRN medications for 2 of 7 residents.
Failed to ensure resident records were accurate and complete related to lack of medical diagnoses, lack of physician's order for home health care and lack of physician notification of blood glucose levels outside parameters for 2 of 7 residents.
Failed to ensure resident Emergency Binder contained all necessary information for 3 of 5 residents.
Report Facts
Census: 52 Total Capacity: 81 Deficiencies cited: 17 Dishwasher wash temperature: 105 Dishwasher rinse temperature: 191 Resident count for MDS review: 22 Resident count for psychotropic medication review: 5

Employees mentioned
NameTitleContext
Beth IngramVP of OperationsSigned Plan of Correction
Beth IngramAdministratorNamed in report signature
RN 4Interviewed regarding transfer notification and bed hold policy
Director of NursingInterviewed regarding MDS assessments, care plans, wound care, oxygen use, and medication management
Assistant Director of NursingInterviewed regarding catheter care and oxygen flow rates
Dietary ManagerInterviewed regarding dishwasher temperatures and kitchen sanitation
Wound Care NurseObserved and interviewed regarding wound care practices
LPN 1Interviewed regarding oxygen equipment maintenance
Social Service DirectorInterviewed regarding Emergency Binder contents

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Aug 20, 2024

Visit Reason
Paper compliance review to the Investigation of Complaint IN00439002 completed on July 24, 2024.

Complaint Details
Investigation of Complaint IN00439002 completed with findings of compliance.
Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the paper compliance review to the complaint investigation.

Inspection Report

Complaint Investigation
Census: 52 Capacity: 80 Deficiencies: 1 Date: Jul 24, 2024

Visit Reason
This visit was conducted for the investigation of Complaint IN00439002 regarding federal and state deficiencies related to resident records and oxygen administration documentation.

Complaint Details
Complaint IN00439002 was substantiated with federal/state deficiencies cited at F842 related to resident records and oxygen documentation.
Findings
The facility failed to ensure medical records were complete and accurately documented related to oxygen administration and saturation levels for 2 of 3 residents reviewed. Specific documentation gaps were found for Residents B and C regarding oxygen therapy and saturation monitoring.

Deficiencies (1)
Failed to ensure medical records were complete and accurately documented related to oxygen administration and saturation levels for Residents B and C.
Report Facts
Census total: 52 Total capacity: 80 Oxygen documentation missing shifts: 4

Employees mentioned
NameTitleContext
Beth IngramAdministrator and VP of OperationsSigned report and plan of correction; mentioned in relation to facility compliance
Director of NursingInterviewed regarding missing oxygen documentation; unable to provide further information

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jun 10, 2024

Visit Reason
Paper compliance review to the Investigation of Complaint IN00434136 completed on May 14, 2024.

Complaint Details
Investigation of Complaint IN00434136 completed on May 14, 2024; facility found in compliance.
Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the paper compliance review to the complaint investigation.

Inspection Report

Complaint Investigation
Census: 56 Capacity: 83 Deficiencies: 2 Date: May 13, 2024

Visit Reason
This visit was for the investigation of complaints IN00433724, IN00433725, and IN00434136. Complaints IN00433724 and IN00433725 had no deficiencies related to the allegations, while Complaint IN00434136 resulted in federal/state deficiencies.

Complaint Details
Complaint IN00434136 was substantiated with federal/state deficiencies cited. Complaints IN00433724 and IN00433725 had no deficiencies related to the allegations.
Findings
The facility failed to report an allegation of abuse/neglect for one resident and failed to ensure adequate supervision and care plan adherence to prevent accidents for two residents. Deficiencies were cited related to reporting alleged violations and accident prevention.

Deficiencies (2)
Failed to report an allegation of abuse/neglect to the Administrator for 1 of 1 resident with an allegation voiced by a family member (Resident B).
Failed to ensure adequate supervision and follow care plan interventions to prevent a fall (Resident D) and spillage of hot coffee on the skin (Resident C) for 2 of 3 residents reviewed for accidents and supervision.
Report Facts
Census SNF/NF beds: 46 Census SNF beds: 10 Census Residential beds: 27 Total licensed capacity: 83 Census Medicare residents: 13 Census Medicaid residents: 28 Census Other payor residents: 15 Total census residents: 56 Fall incidents: 4 Audit frequency: 5 Audit frequency: 15 Audit frequency: 10 Audit frequency: 5

Employees mentioned
NameTitleContext
Beth IngramDirectorSigned Plan of Correction
Agency LPN 1Summoned to Resident B's room and involved in reporting incident
Director of NursingDirector of NursingInterviewed regarding abuse allegation and fall incidents
RN MDS NurseInterviewed about Resident D's fall and MDS assessment
QMA 3Witnessed Resident D's fall
CNA 4Witnessed Resident D's fall and involved in care

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: May 11, 2024

Visit Reason
Paper compliance review to the Investigation of Complaint IN00431990 completed on April 17, 2024.

Complaint Details
Investigation of Complaint IN00431990 completed on April 17, 2024; facility found in compliance.
Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the paper compliance review to the complaint investigation.

Inspection Report

Complaint Investigation
Census: 49 Capacity: 77 Deficiencies: 1 Date: Apr 17, 2024

Visit Reason
This visit was conducted for the investigation of Complaints IN00430687 and IN00431990. Complaint IN00430687 found no deficiencies, while Complaint IN00431990 resulted in federal/state deficiencies related to inadequate post-fall assessment.

Complaint Details
Complaint IN00431990 was substantiated with federal/state deficiencies cited at F684 related to inadequate post-fall assessment. Complaint IN00430687 had no deficiencies related to the allegations.
Findings
The facility failed to ensure a resident (Resident B) received a thorough and timely assessment after a fall on 3/29/2024, resulting in delayed identification of a right tibia/fibula fracture. The facility's post-fall assessment policy was not followed, and corrective actions were implemented including staff education and monitoring.

Deficiencies (1)
Failure to ensure a resident received the necessary treatment and services related to the lack of a thorough and timely assessment completed after a resident had fallen.
Report Facts
Census total residents present: 49 Total licensed capacity: 77 Survey dates: 2

Employees mentioned
NameTitleContext
Donna JonesAdministratorNamed as facility Administrator and involved in telephone interview

Inspection Report

Life Safety
Census: 50 Capacity: 73 Deficiencies: 1 Date: Feb 15, 2024

Visit Reason
A Post Survey Revisit (PSR) to the Life Safety Code Recertification and State Licensure Survey was conducted to verify compliance with NFPA 101A and Life Safety Code requirements.

Findings
The facility was found in compliance with the Fire Safety Evaluation System (FSES) Survey conducted on 01/04/2024, achieving a passing score. However, a deficiency was noted regarding the construction type and fire separation between the first floor Healthcare Occupancy and the second floor Assisted Living areas, which lacked a 2-hour fire resistive barrier as required.

Deficiencies (1)
Failed to provide protection in accordance with Life Safety Code Section 19.1.3.3 requiring a minimum 2-hour fire resistance rating separation between healthcare occupancy and assisted living areas.
Report Facts
Facility capacity: 73 Census: 50

Employees mentioned
NameTitleContext
Plant ManagerInterviewed regarding building construction and fire separation
Director of MaintenanceConducted facility tour noting atrium and stairwell connection between floors

Inspection Report

Life Safety
Census: 49 Capacity: 73 Deficiencies: 5 Date: Dec 18, 2023

Visit Reason
A Life Safety Code Recertification and State Licensure Survey was conducted by the Indiana State Department of Health in accordance with 42 CFR 483.90(a) and NFPA 101 standards.

Findings
The facility was found not in compliance with Life Safety Code requirements including issues with construction type separation, sprinkler system maintenance, smoke barrier doors, electrical room access, and oxygen storage safety. Corrective actions and systemic changes were planned to address these deficiencies.

Deficiencies (5)
Failed to provide protection in accordance with LSC Section 19.1.3.3 regarding separation of healthcare and assisted living occupancies.
Failed to maintain sprinkler escutcheon in Administrator's office, leaving a gap around sprinkler.
Failed to ensure smoke barrier doors fully close to restrict smoke movement.
Failed to maintain access and working space in main electrical room due to storage blocking electrical panels.
Failed to ensure minimum distance of at least five feet between combustible materials and oxygen storage equipment.
Report Facts
Certified beds: 73 Census: 49 Deficiencies cited: 5

Inspection Report

Annual Inspection
Census: 87 Deficiencies: 18 Date: Nov 20, 2023

Visit Reason
This visit was for a Recertification and State Licensure Survey including a State Residential Licensure Survey conducted from November 13 to 20, 2023.

Findings
The facility was found out of compliance in multiple areas including resident dignity, care planning, medication management, infection control, staff licensure, and food safety. Specific deficiencies included uncovered urinary catheter bags, failure to honor resident preferences, incomplete transfer notifications, inaccurate assessments, incomplete care plans, improper medication monitoring, unsanitary kitchen conditions, expired nurse license, improper disposal of lancets, and incomplete clinical records.

Deficiencies (18)
Failed to ensure a resident's dignity was maintained related to an uncovered urinary catheter bag.
Failed to ensure a resident's preference was honored related to not receiving a beverage of choice per request.
Failed to ensure resident and/or responsible party were notified in writing related to hospital transfers.
Failed to ensure Minimum Data Set (MDS) assessments were accurately completed related to pressure ulcer staging and diabetic medication use.
Failed to develop and implement a baseline care plan within 48 hours of admission for a resident.
Failed to develop and implement a care plan for a resident with denture problems.
Failed to ensure necessary care and services were provided to a dependent resident related to assistance with dentures daily.
Failed to ensure a resident received proper respiratory care related to an empty oxygen humidifier bottle and tubing not changed as ordered.
Failed to ensure each resident's medication regimen was managed and monitored to promote or maintain highest practicable well-being related to not following up on pharmacy recommendations in a timely manner.
Failed to ensure each resident's medication regimen was managed and monitored related to not monitoring pulse prior to medication administration with ordered parameters.
Failed to ensure a sanitary kitchen related to built up burnt food debris and grease in 2 ovens.
Failed to ensure a staff member working as a Registered Nurse had an active license.
Failed to ensure infection control guidelines were implemented related to improper disposal of a lancet.
Failed to complete a Pre-Admission Evaluation for a resident prior to admission.
Failed to obtain resident weights semi-annually, complete self-medication assessments, and semi-annual evaluations.
Failed to ensure the Service Plan was completed and signed by the resident and/or responsible party.
Failed to complete Pharmacy reviews every 60 days for residents whose medication was managed by the facility.
Failed to ensure clinical records were complete and accurate related to missing Physician's orders for medications.
Report Facts
Survey dates: 6 Residents reviewed: 7 Residents with medication review deficiencies: 3 Residents with missing weights: 2 Residents with missing service plan signatures: 2 Residents with incomplete assessments: 3 Residents with denture care plan deficiency: 1 Residents with uncovered catheter bag: 1 Residents with preference not honored: 1 Residents with improper hospital transfer notification: 2 Residents with inaccurate MDS: 2 Residents with baseline care plan deficiency: 1 Residents with denture assistance deficiency: 1 Residents with respiratory care deficiency: 1 Residents with medication pulse monitoring deficiency: 1 Ovens with built up burnt food debris: 2 Nurses with expired license: 1 Residents with improper lancet disposal observed: 1 Residents with missing pharmacy reviews: 3 Residents with incomplete medication orders: 2

Employees mentioned
NameTitleContext
Rosemary WeeksVP OperationsSigned the report
RN 1Registered NurseInterviewed regarding catheter bag dignity and resident beverage preference
Director of NursingDirector of NursingInterviewed regarding multiple deficiencies including catheter bag, hospital transfer notification, denture care, medication monitoring, and infection control
LPN 1Licensed Practical NurseInterviewed regarding resident beverage preference and oxygen equipment
DONDirector of NursingInterviewed regarding fall follow-up, lancet disposal, pharmacy reviews, and clinical records
HR DirectorHuman Resources DirectorInterviewed regarding nurse licensure
RN 2Registered NurseHad expired license but worked until 11/16/23
RN 3Registered NurseObserved disposing lancet improperly
Cook 1CookInterviewed regarding oven cleaning
Dietary ManagerDietary ManagerInterviewed regarding oven cleaning
Medical Records CoordinatorMedical Records CoordinatorInterviewed regarding medication lists and pharmacy reviews
Nurse PractitionerNurse PractitionerInterviewed regarding pharmacy recommendation for medication discontinuation

Inspection Report

Renewal
Deficiencies: 0 Date: Nov 20, 2023

Visit Reason
Paper compliance review to the Recertification and State Licensure survey completed on November 20, 2023.

Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the paper compliance review to the Recertification and State Licensure survey.

Inspection Report

Complaint Investigation
Census: 49 Capacity: 84 Deficiencies: 3 Date: Sep 26, 2023

Visit Reason
This visit was for the investigation of Complaints IN00413465 and IN00414951. Complaint IN00413465 had no deficiencies related to the allegations, while Complaint IN00414951 resulted in federal/state deficiencies related to the allegations cited at F806 and F808.

Complaint Details
Complaint IN00413465 had no deficiencies related to the allegations. Complaint IN00414951 was substantiated with federal/state deficiencies cited at F806 and F808 related to medication self-administration, dietary preferences, and therapeutic diet compliance.
Findings
The facility was found deficient in determining the appropriateness of resident self-administration of medications, failing to ensure dietary preferences were followed, and not providing therapeutic diets as ordered by the physician. Specific issues included medications left with residents without proper assessment, failure to provide preferred dietary items, and failure to serve therapeutic diets including extra protein supplements and health shakes.

Deficiencies (3)
Failed to determine self-administration of medications was appropriate for residents; medications were left with residents without assessment or physician orders for self-administration.
Failed to ensure dietary preferences were followed; items listed on individual meal cards were not provided.
Failed to ensure residents were served therapeutic diets as ordered by the physician, including dietary and extra protein supplements.
Report Facts
Census total: 49 Total capacity: 84 Residents observed with medication self-administration issues: 3 Residents reviewed for food preferences: 3 Residents reviewed for therapeutic diets: 3

Employees mentioned
NameTitleContext
Rosemary WeeksVP OperationsSigned as Laboratory Director's or Provider/Supplier Representative
Nurse 1Mentioned in relation to medication and dietary observations
Nurse 2Mentioned in relation to therapeutic diet and medication administration
Nurse 3Mentioned in relation to medication self-administration observation and re-education
Nurse 4Mentioned in relation to medication self-administration observation
CNA 1Mentioned in relation to dietary service
CNA 2Mentioned in relation to medication handling
Dietary Aide 1Mentioned in relation to dietary observations

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Sep 26, 2023

Visit Reason
Paper compliance review to the Investigation of Complaint IN00414951 completed on September 26, 2023.

Complaint Details
Investigation of Complaint IN00414951; paper compliance review found the facility in compliance.
Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 in regard to the paper compliance review of the complaint investigation.

Inspection Report

Plan of Correction
Deficiencies: 0 Date: Jul 11, 2023

Visit Reason
Paper compliance review to the Investigation of Complaints IN00403128, IN00406313, and IN00412035 completed on July 11, 2023.

Complaint Details
Paper compliance review related to complaints IN00403128, IN00406313, and IN00412035; facility found in compliance.
Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the paper compliance review of the complaint investigation.

Inspection Report

Complaint Investigation
Census: 52 Capacity: 86 Deficiencies: 11 Date: Jul 6, 2023

Visit Reason
Investigation of multiple nursing home and residential complaints including allegations of misappropriation, quality of care, infection control, and other regulatory concerns.

Complaint Details
This visit was triggered by multiple complaints including IN00400228, IN00403128, IN00406313, IN00408550, IN00411197, and IN00412035. Several complaints were substantiated with deficiencies cited, including issues with call light accessibility, bowel management, pressure ulcer care, catheter care, medication management, food service, staff education, and resident property protection. Some complaints had no deficiencies cited.
Findings
The facility was found to have multiple deficiencies including failure to accommodate resident needs related to call light accessibility, inadequate bowel management, failure to provide pressure ulcer treatments and nutritional supplements as ordered, improper urinary catheter care, failure to ensure unnecessary medications were avoided, improper food service practices, and failure to protect residents' property from theft with inadequate investigations.

Deficiencies (11)
Failed to accommodate the needs of residents related to call lights being out of reach for 4 random resident observations.
Failed to ensure a bowel management program was initiated for residents who had not had a bowel movement in over three days for 2 of 3 residents reviewed.
Failed to ensure residents received pressure ulcer treatments, interventions, and nutritional supplements as ordered by the physician for 2 of 3 residents reviewed for pressure ulcers.
Failed to ensure urinary catheter care was provided every shift and an antibiotic was administered as ordered for a resident with a urinary tract infection.
Failed to care for PICC line in accordance with professional standards related to measurement of the catheter, flushes, and assessments of the insertion site.
Failed to ensure a resident was free from unnecessary medications related to inadequate monitoring of blood pressure and pulse, medications administered when pulse and blood pressure were out of prescribed parameters, and medications not given as ordered related to blood pressure medications and insulin.
Failed to serve food that was palatable and attractive and to ensure the correct amount of food was served for 1 of 2 meals in 1 of 3 dining rooms.
Failed to ensure a lunch meal was served in accordance with professional standards for food service safety, related to touching residents' food with a gloved hand without changing gloves between tasks.
Failed to ensure contracted staff were educated on the facility's baseline policies and procedures.
Failed to protect residents' property and financial information from theft related to misappropriation by staff and failed to conduct thorough investigations per policy to help prevent continued misappropriation for 6 of 6 residents reviewed.
Failed to ensure all allegations of misappropriation were reported to the Indiana Department of Health for 2 of 6 residents reviewed.
Report Facts
Survey dates: July 6, 7, 10, and 11, 2023 Census SNF/NF: 32 Census SNF: 20 Census Residential: 34 Total Capacity: 86 Census Payor Type Total: 52 Deficiencies cited: 10

Employees mentioned
NameTitleContext
Staff 1Shower TechIdentified in police report and investigation as suspect in misappropriation of resident property
Rosemary WeeksVP OperationsFacility representative signing report and involved in investigation oversight

Inspection Report

Life Safety
Deficiencies: 1 Date: Oct 31, 2022

Visit Reason
The visit was conducted as a Life Safety Code Recertification and State Licensure Survey to evaluate the facility's compliance with fire safety standards.

Findings
The facility was found in compliance with NFPA 101A Chapter 4 based on the Fire Safety Evaluation System Survey. However, a deficiency was noted regarding the building construction type and fire resistance rating between healthcare and assisted living areas, specifically the lack of a 2-hour fire resistive barrier separating these occupancies.

Deficiencies (1)
Failed to provide protection in accordance with LSC Section 19.1.3.3 requiring a minimum 2-hour fire resistance rating barrier separating healthcare occupancy from assisted living areas.
Report Facts
Fire Safety Evaluation System Survey date: Oct 18, 2022 Survey completion date: Oct 31, 2022

Employees mentioned
NameTitleContext
Director of MaintenanceInterviewed regarding building construction and fire resistance rating
facility AdministratorReviewed findings at exit conference

Inspection Report

Life Safety
Census: 46 Capacity: 73 Deficiencies: 5 Date: Oct 3, 2022

Visit Reason
The inspection was conducted as a Life Safety Code Recertification and State Licensure Survey by the Indiana Department of Health in accordance with 42 CFR 483.90(a) and 42 CFR 483.73 for Emergency Preparedness.

Findings
The facility was found not in compliance with several Life Safety Code requirements including construction type separation, sprinkler system maintenance, portable fire extinguisher installation height, smoke barrier penetrations, and improper use of extension cords in the laundry room. The Emergency Preparedness survey found the facility in compliance with requirements.

Deficiencies (5)
Failed to provide protection in accordance with LSC Section 19.1.3.3 regarding separation of healthcare and assisted living occupancies by a 2-hour fire resistive barrier.
Failed to maintain a spare sprinkler cabinet large enough to fit all spare sprinkler heads as required by NFPA 25.
Portable fire extinguisher in the kitchen was mounted with the top 64 inches above the floor, exceeding the 5 feet maximum height requirement.
Penetrations caused by sprinkler pipe through smoke barrier walls were not sealed to maintain smoke resistance.
Use of flexible cords (extension cord) as a substitute for fixed wiring in the laundry room for a dryer.
Report Facts
Certified beds: 73 Census: 46 Spare sprinklers required: 6 Fire extinguisher mounting height: 64 Fire extinguisher mounting height limit: 60 Annular space around sprinkler pipe: 1 Extension cords in laundry: 1

Employees mentioned
NameTitleContext
Rosemary WeeksVP OperationsSigned as provider/supplier representative on report
Director of MaintenanceInterviewed and involved in observations related to deficiencies
Facility AdministratorParticipated in exit conference reviewing findings

Inspection Report

Recertification
Census: 31 Capacity: 74 Deficiencies: 8 Date: Sep 14, 2022

Visit Reason
This visit was for a Recertification and State Licensure Survey, including a State Residential Licensure Survey and the Investigation of Nursing Home Complaint IN00386370.

Complaint Details
Complaint IN00386370 was substantiated. The complaint involved failure to conduct a thorough investigation of missing narcotics and related deficiencies cited at F689.
Findings
The facility was found to have multiple deficiencies including failure to conduct a thorough investigation of missing narcotics, inaccurate Minimum Data Set discharge assessments, incomplete medication-related care plans, inadequate care related to diarrhea management, improper supervision during showering leading to a fall, failure to properly screen visitors for COVID-19, incomplete annual abuse and dementia training for staff, and missing resident emergency information in the Emergency Binder.

Deficiencies (8)
Failed to ensure a complete and thorough investigation related to missing narcotics for 1 of 2 residents reviewed for abuse/misappropriation.
Failed to ensure the Minimum Data Set (MDS) discharge assessment was accurately completed for 1 of 15 MDS assessments reviewed.
Failed to ensure comprehensive care plans were implemented related to medications for 2 of 15 resident care plans reviewed.
Failed to ensure a resident received necessary care and treatment related to diarrhea.
Failed to ensure proper supervision was provided with showering for 1 of 2 residents reviewed for accidents.
Failed to ensure infection control guidelines were implemented, including proper visitor screening for COVID-19.
Failed to ensure annual abuse and dementia training was completed for 5 of 10 employee records reviewed.
Failed to ensure resident emergency information was available in the Emergency Binder for 2 of 5 residents reviewed.
Report Facts
Survey dates: 6 Census: 31 Total capacity: 74 Residents reviewed for MDS assessments: 15 Residents reviewed for care plans: 15 Visitors reviewed: 5 Employees reviewed: 10

Employees mentioned
NameTitleContext
QMA 1Named in medication misappropriation investigation with forged signature on MAR.
Director of NursingDirector of NursingInterviewed regarding narcotics investigation and supervision during showering fall.
LPN 1Named in training deficiency for dementia training.
Housekeeping 1Named in training deficiency for abuse and dementia training.
Cook 1Named in training deficiency for dementia training.
CNA 1Named in training deficiency for dementia training.

Inspection Report

Plan of Correction
Deficiencies: 0 Date: Sep 14, 2022

Visit Reason
Paper compliance review to the Recertification and State Licensure survey and the Investigation of Complaint IN00386370 completed on September 14, 2022.

Complaint Details
Investigation of Complaint IN00386370 completed on September 14, 2022.
Findings
Oak Grove Christian Retirement Village was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the paper compliance review to the Recertification and State Licensure survey.

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