Overview of Optalis Health & Rehabilitation of Sterling Heights
Located in the heart of southeastern Michigan, Optalis Health & Rehabilitation of Sterling Heights is a haven of comfort, compassion, and genuine connections. Offering a range of services including rehabilitation, skilled nursing, and assisted living, Optalis stands as a reliable partner on the journey to well-being. What sets Optalis apart is their unwavering commitment to seniors’ needs. With a track record of accolades, they’ve earned their place at the forefront of senior care expertise. But beyond the awards, it’s the people that make all the difference. Reviews echo with praise for the remarkable staff—compassionate, efficient, and always ready with a smile. At Optalis, you’re part of a family where concerns are heard and smiles are shared. Experience a place where comfort and quality converge, and where each individual’s well-being is the heart of what they do.
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What families are saying
Overall quality of life and resident wellbeing
Mixed Experiences with Staff - While some reviews praise specific staff members for their compassion and helpfulness, others describe staff as lazy and unresponsive to patient needs, indicating inconsistent care quality.
Quality of lifePersonal attentionCare & staff
Safety standards and resident security
Inadequate Response Times - Multiple reviews highlight long wait times for assistance, with calls for help often going unanswered, leading to significant frustration and concerns about patient safety.
Safety
Overall quality of life and resident wellbeing
Cleanliness Concerns - There are significant issues raised about cleanliness, with reports of dirty rooms and unsanitary conditions such as full urinals placed next to food, suggesting a need for improved hygiene practices.
Quality of lifeDiningCleanliness
Home Information Optalis Health & Rehabilitation of Sterling Heights
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.