Total staff
76
Employees
74
Contractors
2
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Regency Manor
Nursing Home · Sterling Heights, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Regency Manor
Nursing Home · Sterling Heights, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Regency Manor accepts Medicare, Medicaid, and private pay.
Overview of Regency Manor
Regency Manor, located in Sterling Heights, Michigan, operates as a 39-bed nursing home. The facility accepts Medicare, Medicaid, and private-pay residents and currently houses 73 residents, with 89% covered by Medicaid and an average length of stay of 280 days. It holds a 1-star overall CMS rating.
Registered nurses provide 1 hour 37 minutes of care per resident daily; 83% above Michigan’s 53-minute average and an exceptionally high RN presence. Licensed practical nurses, by contrast, deliver only 6 minutes per resident per day, 88% below the state average of 49 minutes. Certified nursing aides average 2 hours 30 minutes daily, marginally below the state average. Weekend nursing dips to 2 hours 44 minutes per day, 28% below the state standard of 3 hours 47 minutes.
The facility’s staff-to-resident ratio of 1.04:1 underperforms the Michigan average of 1.70:1 by 39 percentage points, despite operating 76 full-time and part-time staff.
Falls with major injury occurred in 0.0% of short-stay residents versus the state average of 0.8%. At discharge, 61.5% of residents achieved or surpassed expected self-care ability, compared to the state average of 53.7%. Successful return to home or community was documented at 59.1%, outperforming the state average of 50.6%. Preventive metrics are strong: zero urinary tract infections, pneumococcal vaccination at 95.2%, and influenza vaccination at 87.5%.
Emergency department visits average 2.53 per 1,000 resident days; 68% worse than the Michigan average of 1.51.
Hospitalization rates of 1.68 per 1,000 days exceed the state average of 1.38 by 22 percent. Antipsychotic medication use reaches 18.8%, substantially exceeding the state average of 7.9%.
Functional decline composite scores are 20.7, 29% above the Michigan average of 16.0.
Increased need for daily activity assistance was documented in 24.3% of long-stay residents, double the state average of 16.2%.
Regulatory history includes one $9,000 civil money penalty in September 2023 and one payment denial; a serious action halting Medicare and Medicaid admissions for a period.
Occupancy dropped 6.4 percentage points year-over-year to 55.2%, below the Michigan average of 75.8%.
The facility operates at a loss of $380.1K, with payroll representing 44.7% of revenue, below the 51–63% range sustainable operations typically require.
Regency Manor serves primarily long-term Medicaid residents and shows measurable strengths in short-term rehabilitation outcomes, particularly discharge self-care ability and successful community return.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 122nd out of 289 homes in Michigan. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 122nd out of 289 homes in Michigan. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 36m per day
Rank #122 / 289Nurse hours — State benchmarkedThis home is ranked 122nd out of 289 homes in Texas. Shows adjusted nurse hours per resident per day benchmarked to the Texas average, with a ranking across 289 Texas SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Michigan avg
-16%
Standout metric
Registered Nurse (RN) is +83% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 37m per day | ▲ 83% State avg: 53m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 6m per day | ▼ 88% State avg: 49m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 30m per day | ▼ 7% State avg: 2h 41m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 44m per day | ▼ 28% State avg: 3h 47m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ■ Avg State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 5m per day | ▲ 71% State avg: 38m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy rate
55.2%
Rank #220 / 297Occupancy rate — State benchmarkedThis home is ranked 220th out of 297 homes in Texas. Shows this facility's occupancy rate versus the Texas average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
280 days
Walk Score: 32 / 100 Rank #417 / 703Walk Score — State benchmarkedThis home is ranked 417th out of 703 homes in Michigan. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Minimum Age62
Full Kitchen With Energy Efficient Appliances
Ceiling Fans
Resident Controlled Access
Business Center
Furnished Community Room
Fitness Center
On-Site Laundry Facilities
24-Hour Emergency Maintenance
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.04:1
39% worse than Michigan average
Avg staff/day
31
Average shift
9 hours
14% better than Michigan average
Total staff hours (quarter)
25,569
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 2 RN Staff are full-time employees. No contractors work on this role.
2
All 2 RN Staff are full-time employees. No contractors work on this role.
2
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 10 LPN Staff are full-time employees. No contractors work on this role.
10
All 10 LPN Staff are full-time employees. No contractors work on this role.
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 34 CNA Staff are full-time employees. No contractors work on this role.
34
All 34 CNA Staff are full-time employees. No contractors work on this role.
34
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.3%
81 contractor hours this quarter
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 34 | 0 | 34 | 10,589 | 92 | 100% | 9.2 |
| Licensed Practical Nurse | 10 | 0 | 10 | 4,300 | 92 | 100% | 9.7 |
| Medication Aide/Technician | 10 | 0 | 10 | 2,757 | 91 | 99% | 10.9 |
| Physical Therapy Aide | 3 | 0 | 3 | 1,394 | 67 | 73% | 8 |
| Speech Language Pathologist | 2 | 0 | 2 | 906 | 67 | 73% | 7.4 |
| Dietitian | 2 | 0 | 2 | 730 | 66 | 72% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 729 | 69 | 75% | 7.3 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 566 | 71 | 77% | 8 |
| Registered Nurse | 2 | 0 | 2 | 566 | 64 | 70% | 8.3 |
| Nurse Practitioner | 1 | 0 | 1 | 522 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 503 | 61 | 66% | 8.2 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 465 | 61 | 66% | 7.6 |
| Physical Therapy Assistant | 1 | 0 | 1 | 463 | 62 | 67% | 7.5 |
| RN Director of Nursing | 2 | 0 | 2 | 312 | 41 | 45% | 7.2 |
| Other Dietary Services Staff | 1 | 0 | 1 | 174 | 24 | 26% | 7.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 51 | 15 | 16% | 3.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 30 | 12 | 13% | 2.5 |
34 Certified Nursing Assistant
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
10 Medication Aide/Technician
% of Days
99%
3 Physical Therapy Aide
% of Days
73%
2 Speech Language Pathologist
% of Days
73%
2 Dietitian
% of Days
72%
2 Qualified Social Worker
% of Days
75%
1 Clinical Nurse Specialist
% of Days
77%
2 Registered Nurse
% of Days
70%
1 Nurse Practitioner
% of Days
71%
1 Administrator
% of Days
70%
1 Mental Health Service Worker
% of Days
66%
1 Respiratory Therapy Technician
% of Days
66%
1 Physical Therapy Assistant
% of Days
67%
2 RN Director of Nursing
% of Days
45%
1 Other Dietary Services Staff
% of Days
26%
1 Occupational Therapy Aide
% of Days
16%
1 Occupational Therapy Assistant
% of Days
13%
Penalties and fines
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$84K Rank #230 / 294Federal fines — State benchmarkedThis home is ranked 230th out of 294 homes in Texas. Shows this facility's cumulative CMS federal fine dollars versus the Texas average among facilities with fines, and where it ranks among 294 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
In line with Michigan averageMichigan average: $80K
Number of fines
3
21% more fines than Michigan averageMichigan average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
354% more payment denials than Michigan averageMichigan average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$84K
Michigan average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 23, 2023 · $9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 23, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 23, 2023
$9K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.5
21% worse than Michigan averageMichigan average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
29% worse than Michigan averageMichigan average: 16.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
24.3%
Percent of long-stay residents whose need for help with daily activities has increased
24.3%
50% worse than Michigan averageMichigan average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.6%
Percent of long-stay residents whose ability to move independently worsened
16.6%
In line with Michigan averageMichigan average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
35% worse than Michigan averageMichigan average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
9% worse than Michigan averageMichigan average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.9%
Percent of long-stay high risk residents with pressure ulcers
4.9%
10% worse than Michigan averageMichigan average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Michigan averageMichigan average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.0%
Percent of long-stay residents who lose too much weight
3.0%
14% better than Michigan averageMichigan average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.0%
Percent of long-stay residents who have depressive symptoms
2.0%
30% better than Michigan averageMichigan average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.8%
Percent of long-stay residents who received an antipsychotic medication
18.8%
139% worse than Michigan averageMichigan average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Michigan averageMichigan average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Michigan averageMichigan average: 97.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.68
Number of hospitalizations per 1,000 long-stay resident days.
1.68
22% worse than Michigan averageMichigan average: 1.38
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.53
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.53
68% worse than Michigan averageMichigan average: 1.51
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
5% better than Michigan averageMichigan average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.2%
Percent of short-stay residents who newly received an antipsychotic medication
3.2%
123% worse than Michigan averageMichigan average: 1.4%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.0%
10% better than Michigan averageMichigan average: 19.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.4%
17% worse than Michigan averageMichigan average: 13.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Michigan averageMichigan average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
61.5%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.5%
15% better than Michigan averageMichigan average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
59.1%
Rate of successful return to home or community from a skilled nursing facility.
59.1%
17% better than Michigan averageMichigan average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
31% of new residents, often for short stays.
Typical stay
9 - 10 months
Medicaid
40% of new residents, often for long-term daily care.
Typical stay
2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
73
Medicare
5
6.8% of residents
Medicaid
65
89% of residents
Private pay or other
3
4.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Regency Manor based on CMS SNF Cost Reports.
Occupancy Rate
55.2%
↓ 6.4pp vs 2022
Net Income
-$380.1K
↓ ~$1.3M vs 2022
Total Payroll
$3.1M
↓ ~$55.6K vs 2022
Profit Margin
-5.7%
↓ 19.2pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$7.0M
Operating loss
-$380.1K
Privately-owned community
Operated by a business corporation.
Home revenue
$7.0M Rank #250 / 297Revenue — State benchmarkedThis home is ranked 250th out of 297 homes in Texas. Shows this facility's annual revenue compared to the Texas SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$380.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #259 / 297Payroll — State benchmarkedThis home is ranked 259th out of 297 homes in Texas. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #259 / 297Payroll — State benchmarkedThis home is ranked 259th out of 297 homes in Texas. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.4M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Financial Assistance for
Nursing Home in Michigan
Regency Manor is located in Sterling Heights, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Frequently Asked Questions about Regency Manor
Is Regency Manor in a walkable area?
Regency Manor has a walk score of 32. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Regency Manor?
Regency Manor's occupancy is 55.2%.
Are there photos of Regency Manor?
Yes — there are 11 photos of Regency Manor in the photo gallery on this page.
What is the phone number of Regency Manor?
(509) 682-2551 will put you in contact with the team at Regency Manor.
Is Regency Manor Medicare or Medicaid certified?
Yes — Regency Manor is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
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