Orchard Pointe at Surprise
Orchard Pointe at Surprise
Seniors in the Surprise area of Arizona searching for a special community in their golden years can find solace in the care and compassion of Orchard Pointe. Carrying the dedication synonymous with communities under Heritage Senior Living, Orchard Pointe offers a comprehensive list of services including assisted living, memory care, and respite care. Understanding that retirees deserve to live this chapter of their lives on their terms, the friendly and professional staff of Orchard Pointe provides a sense of independence while ensuring that safety, security, and comfort are never lacking.
Around-the-clock support with daily living activities, personal care, and medical management empowers residents to invest their time as they see fit. Without stressing out about cleaning, cooking, or remembering what time you’re supposed to take medication or when you last took it, seniors at Orchard Pointe can relax in the privacy of their own living spaces, watch a movie, stop by the salon, go for a walk with their dog, or enjoy coffee exactly how they prefer, thanks to patient-centered care that this senior community prides itself on.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Services
About this community
Additional licensing details
Ownership & operating entity
Orchard Pointe at Surprise is administrated by Amy Birkel.
Staffing
Key information about the people who lead and staff this community.
Leadership
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 421 / 505 / 545 / 605 - 620 / 822 - 835 / 983 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Orchard Pointe at Surprise
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
4 visits/inspections
3 complaint inspections
3 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
5 violations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
5 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Orchard Pointe at Surprise
Most inspections of this facility were clean, with the most recent report from September 17, 2025, showing no deficiencies. Earlier reports identified five deficiencies mainly involving management certification, incomplete resident medical record documentation, and delays in notifying emergency contacts after incidents. Two complaint investigations found violations related to these same areas, while several other complaints were unsubstantiated. There were no fines, enforcement actions, or severe harm-level findings listed in the available reports. The facility appears to have addressed earlier issues, as recent inspections have been free of deficiencies.
Compare Assisted Living around Surprise
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Living Spaces & Floor Plans
Places of interest near Orchard Pointe at Surprise
1.4 miles from city center — 1.74 miles to nearest hospital (Banner Del E Webb Medical Center | Sun City West, AZ | Meeker Blvd.)
15048 W Young St, Surprise, AZ 85374
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