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Assisted Living in Surprise

Orchard Pointe at Surprise

Assisted Living in Surprise

Orchard Pointe at Surprise

15048 W Young St, Surprise, AZ 85374 View map
Overview of Orchard Pointe at Surprise

Seniors in the Surprise area of Arizona searching for a special community in their golden years can find solace in the care and compassion of Orchard Pointe. Carrying the dedication synonymous with communities under Heritage Senior Living, Orchard Pointe offers a comprehensive list of services including assisted living, memory care, and respite care. Understanding that retirees deserve to live this chapter of their lives on their terms, the friendly and professional staff of Orchard Pointe provides a sense of independence while ensuring that safety, security, and comfort are never lacking.

Around-the-clock support with daily living activities, personal care, and medical management empowers residents to invest their time as they see fit. Without stressing out about cleaning, cooking, or remembering what time you’re supposed to take medication or when you last took it, seniors at Orchard Pointe can relax in the privacy of their own living spaces, watch a movie, stop by the salon, go for a walk with their dog, or enjoy coffee exactly how they prefer, thanks to patient-centered care that this senior community prides itself on.

(623) 432-1889

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 130
Bed community size
130-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
8 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 58 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Services

Directed Care Services (capacity: 20)
Personal Care Services (capacity: 110)
Supervisory Care Services

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceAugust 25, 2017
ExpirationJuly 31, 2026

Additional Licensing Details

License NumberAL10472C
QualificationHealth Care

Ownership & Operating Entity

Orchard Pointe at Surprise is administrated by Amy Birkel.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactRebecca Swan

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 421 / 505 / 545 / 605 - 620 / 822 - 835 / 983 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Orchard Pointe at Surprise

Assisted Living Memory Care

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

4 visits/inspections

3 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

3 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date September 17, 2025
Modification
Results No deficiencies

5 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 9 deficiencies

Inspection Report Summary for Orchard Pointe at Surprise

The most recent inspection on September 17, 2025, was an off-site review to change the facility’s licensed capacity and had no deficiencies cited. Earlier inspections showed a mix of results, with some complaints investigated and a few deficiencies noted, primarily related to management designation and documentation practices. Inspectors cited issues such as failure to designate a certified manager in writing and deficiencies in resident medical records, acceptance criteria, and caregiver notifications after incidents. Complaint investigations included both substantiated and unsubstantiated cases, with the substantiated ones leading to the cited deficiencies. The inspection history suggests some improvement, as the most recent review found no deficiencies following earlier issues.

Compare Assisted Living around Surprise The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
Orchard Pointe at Surprise
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Surprise
130
Yes
58
Studio / 1 Bed / 2 Bed
8
Amy Birkel
4
5
Marley Adult Healthcare LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Surprise (Marley Park)
10
No
18
Studio / 1 Bed / 2 Bed
11
Costel Tirdea
1
0
All Stars Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Surprise (Estates at Sycamore Farms)
8
No
11
Studio / 1 Bed / 2 Bed
11
Maria Toader
3
5
All Stars Assisted Living LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Surprise (Northwest Ranch)
6
No
21
Studio / 1 Bed / 2 Bed
1
Maria Toader
2
0
Renaissance Senior Living – Moonlight Manor
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Surprise (Orchards)
-
No
28
Studio / 1 Bed / 2 Bed
-
-
0
0

Living Spaces & Floor Plans

Orchard Pointe At Surprise Layout
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Places of interest near Orchard Pointe at Surprise

Address 1.4 miles from city center — 1.74 miles to nearest hospital (Banner Del E Webb Medical Center | Sun City West, AZ | Meeker Blvd.)

Address 15048 W Young St, Surprise, AZ 85374

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Guides for Better Senior Living

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Financial Aid for Arizona Seniors

Get financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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