Facility type
Nursing Home
Status
Active
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living Home
Our Lady of Consolation Nursing and Rehabilitative Care Center
Assisted Living Home
Our Lady of Consolation Nursing and Rehabilitative Care Center
Our Lady of Consolation Nursing & Rehabilitation in West Islip, NY, offers rehabilitative and medically complex care for adults and geriatric patients. The facility has received a five-star rating from the Centers for Medicare & Medicaid Services for quality measures. It provides a range of services including short-term and long-term rehabilitative care, dementia care, and therapeutic recreation.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
345
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
78.1%
Residents per day (avg)
276
Occupancy rate
78.1%
Residents per day (avg)
276
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
57% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
36% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$40.6M
Operating deficit
-$1.5M
Voluntary non-profit community
Operated by a church.
Home revenue
$40,564,112.00
Operating deficit
$-1,516,288.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$26.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$42.1M
345-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
License details
County:
Suffolk
Additional licensing details
License number:
5154319N
CMS Certification Number:
335539
Ownership & operating entity
Owner name:
Our Lady of Consolation Geriatric Care Center (Not for Profit)
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Programs & Activities
Activities
Therapeutic recreation services provided daily, including weekends and holidays.
Specific Programs
Short-Term & Long-Term Rehabilitative Care, Physical Therapy, Occupational Therapy, Speech Therapy, Respiratory Therapy, Orthopedic Care, Neurological Care, Cognitive Care, Restorative Feeding, Orthotic Services, Amputee Rehabilitation, Pathway to Home, Dementia Care, Therapeutic Recreation
Religious Services
Yes
Dining & Nutrition
Food Description
Restaurant-style menus with locally grown produce and special meals for holidays.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
4 inspections
4 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
50 complaints
14.5 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:July 2, 2025
Type:Complaint Investigation
20 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
18 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
May 11, 2020 — Stipulation & Order #: NH-20-047
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on Jul 2025
Total health citations
19
State average N/A
Citations per inspection
6.33
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 19 citations resulted from standard inspections; and 1 of 19 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
19 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jul 02, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jul 02, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jul 02, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Jul 02, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jul 02, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Jul 02, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 02, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Our Lady of Consolation Nursing and Rehabilitative Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
West Islip
345
No
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
Places of interest near Our Lady of Consolation Nursing and Rehabilitative Care Center
5.2 miles from city center
West Islip, NY 11795
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
367
Employees
353
Contractors
14
Staff to resident ratio
1.32:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
182
Average shift
7.4 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
123,298
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
54
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
47
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
157
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
3.5%
4,369 contractor hours this quarter
Licensed Practical Nurse: 8
Registered Nurse: 4
Physical Therapy Assistant: 1
Respiratory Therapy Technician: 1
Staff by category
| Certified Nursing Assistant | 157 | 0 | 157 | 53,662 | 91 | 100% | 7.5 |
| Registered Nurse | 50 | 4 | 54 | 19,041 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 39 | 8 | 47 | 16,812 | 91 | 100% | 7.7 |
| Physical Therapy Assistant | 20 | 1 | 21 | 6,641 | 90 | 99% | 7.2 |
| Respiratory Therapy Technician | 19 | 1 | 20 | 6,378 | 90 | 99% | 7.2 |
| Speech Language Pathologist | 12 | 0 | 12 | 4,052 | 83 | 91% | 6.9 |
| Physical Therapy Aide | 12 | 0 | 12 | 3,166 | 78 | 86% | 7.1 |
| Clinical Nurse Specialist | 11 | 0 | 11 | 3,078 | 69 | 76% | 6.8 |
| Other Social Services Staff | 7 | 0 | 7 | 2,940 | 91 | 100% | 7.5 |
| Qualified Social Worker | 8 | 0 | 8 | 2,754 | 75 | 82% | 6.8 |
| Mental Health Service Worker | 6 | 0 | 6 | 2,022 | 74 | 81% | 7.4 |
| Occupational Therapy Aide | 5 | 0 | 5 | 1,140 | 69 | 76% | 6.8 |
| Nurse Practitioner | 2 | 0 | 2 | 428 | 57 | 63% | 7.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 406 | 58 | 64% | 7 |
| Administrator | 2 | 0 | 2 | 368 | 49 | 54% | 7.5 |
| Occupational Therapist | 1 | 0 | 1 | 315 | 42 | 46% | 7.5 |
| Other Physician | 1 | 0 | 1 | 98 | 65 | 71% | 1.5 |
157 Certified Nursing Assistant
% of Days
100%
54 Registered Nurse
% of Days
100%
47 Licensed Practical Nurse
% of Days
100%
21 Physical Therapy Assistant
% of Days
99%
20 Respiratory Therapy Technician
% of Days
99%
12 Speech Language Pathologist
% of Days
91%
12 Physical Therapy Aide
% of Days
86%
11 Clinical Nurse Specialist
% of Days
76%
7 Other Social Services Staff
% of Days
100%
8 Qualified Social Worker
% of Days
82%
6 Mental Health Service Worker
% of Days
81%
5 Occupational Therapy Aide
% of Days
76%
2 Nurse Practitioner
% of Days
63%
1 Therapeutic Recreation Specialist
% of Days
64%
2 Administrator
% of Days
54%
1 Occupational Therapist
% of Days
46%
1 Other Physician
% of Days
71%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
279 residents
Residents by payment source
Medicare
82 residents (29.4%)
Medicaid
170 residents (60.9%)
Private pay or other
27 residents (9.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.8
In line with State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.3
In line with State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.8%
Percent of long-stay residents whose need for help with daily activities has increased
16.8%
In line with State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.7%
Percent of long-stay residents whose ability to move independently worsened
19.7%
19% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.2%
29% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
48% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.1%
Percent of long-stay high risk residents with pressure ulcers
3.1%
57% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
13% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.7%
Percent of long-stay residents who lose too much weight
7.7%
27% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.4%
Percent of long-stay residents who have depressive symptoms
0.4%
98% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.6%
Percent of long-stay residents who received an antipsychotic medication
12.6%
In line with State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
30% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
In line with State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
25% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Our Lady of Consolation Nursing and Rehabilitative Care Center based on CMS SNF Cost Reports.
Occupancy Rate
78.1%
↑ 9.9pp vs 2022
Net Income
-$1,516,288
↑ ~$10.8M vs 2022
Total Payroll
$35,194,292
↓ ~$1.1M vs 2022
Profit Margin
-3.9%
↑ 34.7pp vs 2022
Loading trend charts...
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