Occupancy rate
80%
In line with the state averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living Home
Our Lady of Mercy Life Center
Our Lady of Mercy Life Center is a skilled nursing residence located in Guilderland, NY. It offers long-term care and short-term rehabilitation services. The facility is part of St. Peter’s Health Partners, providing comprehensive care to its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
160
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
79.7%
Residents per day (avg)
148
Occupancy rate
79.7%
Residents per day (avg)
148
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
41% of new residents, usually for short-term rehab.
Typical stay
3 days
Private pay
57% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
9 - 10 years
Finances and operations
Voluntary non-profit community
Home revenue
$27.7M
Surplus of revenue
$650.4K
Voluntary non-profit community
Home revenue
$27,707,986.00
Surplus of revenue
$650,367.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$27.1M
160-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Occupancy
In line with the state averageOccupied beds
128 / 160
License details
Facility type
Nursing Home
Status
Active
County:
Albany
Additional licensing details
License number:
0155301N
CMS Certification Number:
335767
Ownership & operating entity
Owner name:
Our Lady of Mercy Life Center (Not for Profit)
Care Services
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Programs & Activities
Specific Programs
Long-term care, Short-term rehabilitation, Nursing services, Respite care
Pricing & Financial Information
Dining & Nutrition
Meals Included
No
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Show Inspection Reports
46 complaints
28.8 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:October 15, 2024
Type:Complaint Investigation
34 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
32 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
January 13, 2023 — Stipulation & Order #: NH-23-045
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
4
State average N/A
Last Health inspection on Oct 2024
Total health citations
26
State average N/A
Citations per inspection
6.5
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
22 of 26 citations resulted from standard inspections; 2 of 26 resulted from complaint investigations; and 2 of 26 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
25 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 15, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 15, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 15, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 15, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 15, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 15, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 15, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 15, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Our Lady of Mercy Life Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Guilderland
160
No
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
Places of interest near Our Lady of Mercy Life Center
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Guilderland, NY 12084
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
243
Employees
209
Contractors
34
Staff to resident ratio
1.68:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
96
Average shift
7.2 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
62,876
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
35
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
41
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
83
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8.8%
5,512 contractor hours this quarter
Respiratory Therapy Technician: 8
Physical Therapy Assistant: 8
Physical Therapy Aide: 7
Qualified Social Worker: 4
Speech Language Pathologist: 3
Other Physician: 2
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 83 | 0 | 83 | 26,320 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 41 | 0 | 41 | 12,894 | 91 | 100% | 7.8 |
| Registered Nurse | 35 | 0 | 35 | 7,695 | 91 | 100% | 6.7 |
| Clinical Nurse Specialist | 20 | 0 | 20 | 4,195 | 91 | 100% | 5.2 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,747 | 91 | 100% | 7.5 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 1,393 | 91 | 100% | 6 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,102 | 80 | 88% | 6.1 |
| Dental Services Staff | 4 | 0 | 4 | 1,087 | 64 | 70% | 7.8 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,061 | 88 | 97% | 6.9 |
| Dietitian | 2 | 0 | 2 | 928 | 65 | 71% | 8 |
| Occupational Therapy Aide | 1 | 1 | 2 | 620 | 60 | 66% | 8 |
| Physical Therapy Assistant | 0 | 8 | 8 | 584 | 73 | 80% | 6.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Other Physician | 0 | 2 | 2 | 422 | 58 | 64% | 7.3 |
| Qualified Social Worker | 0 | 4 | 4 | 419 | 68 | 75% | 5.2 |
| Nurse Aide in Training | 12 | 0 | 12 | 407 | 41 | 45% | 6.4 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Qualified Activities Professional | 1 | 0 | 1 | 39 | 10 | 11% | 3.9 |
| Feeding Assistant | 1 | 0 | 1 | 13 | 2 | 2% | 6.7 |
83 Certified Nursing Assistant
% of Days
100%
41 Licensed Practical Nurse
% of Days
100%
35 Registered Nurse
% of Days
100%
20 Clinical Nurse Specialist
% of Days
100%
7 Other Dietary Services Staff
% of Days
100%
8 Respiratory Therapy Technician
% of Days
100%
7 Physical Therapy Aide
% of Days
88%
4 Dental Services Staff
% of Days
70%
3 Speech Language Pathologist
% of Days
97%
2 Dietitian
% of Days
71%
2 Occupational Therapy Aide
% of Days
66%
8 Physical Therapy Assistant
% of Days
80%
1 Mental Health Service Worker
% of Days
66%
1 Nurse Practitioner
% of Days
62%
2 Other Physician
% of Days
64%
4 Qualified Social Worker
% of Days
75%
12 Nurse Aide in Training
% of Days
45%
1 Medical Director
% of Days
14%
1 Qualified Activities Professional
% of Days
11%
1 Feeding Assistant
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
145 residents
Residents by payment source
Medicare
29 residents (20%)
Medicaid
76 residents (52.4%)
Private pay or other
40 residents (27.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
In line with State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.5
19% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.2%
Percent of long-stay residents whose need for help with daily activities has increased
17.2%
In line with State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.3%
Percent of long-stay residents whose ability to move independently worsened
21.3%
29% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.0%
22% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
15% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
22% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
23% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.1%
Percent of long-stay residents who lose too much weight
4.1%
32% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.9%
Percent of long-stay residents who received an antipsychotic medication
15.9%
26% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
5% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.2%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.3%
18% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
49% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.9%
14% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Our Lady of Mercy Life Center based on CMS SNF Cost Reports.
Occupancy Rate
79.7%
↓ 2.8pp vs 2022
Net Income
$650,367
↑ ~$2.9M vs 2022
Total Payroll
$11,430,946
↑ ~$164K vs 2022
Profit Margin
2.4%
↑ 11.3pp vs 2022
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