Overlook Nursing and Rehabilitation Center

Overlook Nursing and Rehabilitation Center

14 Rock Ave, Pascoag, RI 02859 View Map

Overlook Nursing and Rehabilitation Center is a Nursing Home in Rhode Island

Overlook Nursing and Rehabilitation… is a Nursing Home in Rhode Island

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Overview of Overlook Nursing and Rehabilitation Center

Based in the serene lands of Rock Avenue, Pascoag, RI, Overlook Nursing and Rehabilitation Center is a trusted senior living community offering short-term rehabilitation, long-term nursing care, and other care options such as palliative care and hospice care. Delivering care since 1957, the community has doubled its efforts to provide a safe place for seniors in their healing journey. With a team of compassionate and highly skilled professionals providing top-tier care and support, seniors thrive and live their best years without worries.

Overlook Nursing and Rehabilitation promotes a vibrant and nourishing environment for seniors to experience unparalleled comfort and safety. The community works closely with seniors and their families to devise a care plan that best suits their special needs and aspirations. Spend your golden years without worries in its peaceful setting and incredible amenities.

+1 401-568-2549

Managed by Lori Pendleton

Administrator

Lori Pendleton is the Administrator at Overlook Nursing and Rehabilitation Center. She graduated from Wheelock College with a bachelor’s degree in Social Work and became a licensed Nursing Home Administrator in 1995. Lori has extensive experience in long-term care and hospital settings, bringing dedicated leadership to the community. She values family time and enjoys relaxing at home with her husband and grandchildren.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.54/day
Overall rating Info Based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Based on deficiencies found during state health inspections.
3/5
Staffing Info Based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 100

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Rhode Island average
Occupancy rate 90.7%
Residents per day (avg) 88
Occupancy rate
90.7%
Residents per day (avg)
88

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 9 - 10 months

Private pay

36% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

45% of new residents, often for long-term daily care.

Typical stay 10 days

Finances and operations

Proprietary home
Individual
Home revenue
$8.6M
Loss
-$882.5K
Proprietary home Individual
Home revenue
$8,631,265.00
Loss
$-882,509.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
54% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.9M
Total costs $9.5M
Bed community size
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
7 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 53 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Status
Active
Facility Type
Nursing Facility
License Date
January 12, 2019
License Expiration
December 31, 2026

Additional licensing details

License number: LTC00811

Ownership & operating entity

Overlook Nursing and Rehabilitation Center is legally operated by LORI PENDLETON, ADMINISTRATOR.

Type Of Units

Nursing Home
100 units
Total beds
100 units

What does this home offer?

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Housing Options: Private Rooms

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Building Type: Two-story

Types of Care at Overlook Nursing and Rehabilitation Center

Nursing Home Hospice Care

Places of interest near Overlook Nursing and Rehabilitation Center

Address 1.7 miles from city center

Address 14 Rock Ave, Pascoag, RI 02859

Calculate Travel Distance to Overlook Nursing and Rehabilitation Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

192
Total Staff
103
Employees
89
Contractors
33,064
Total Hours (Quarter)
48
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse337.3 Yes
Licensed Practical Nurse238.1 Yes
Certified Nursing Assistant1007.6 Yes
Staff by Category
Administration
1 staff
7.8hs shift avg
Nursing Staff
165 staff
7.7hs shift avg
Physicians & Practitioners
3 staff
7hs shift avg
Therapy Services
12 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
5 staff
6.6hs shift avg
Dietary Services
4 staff
6.5hs shift avg
Other Services
2 staff
7.1hs shift avg
Contractor Analysis
9.7%
of total hours from contractors
3,213 contractor hours this quarter
Certified Nursing Assistant: 52 Licensed Practical Nurse: 15 Registered Nurse: 22
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant485210016,60191100%7.6
Registered Nurse1122334,11491100%7.3
Licensed Practical Nurse815232,6829099%8.1
Medication Aide/Technician7072,60991100%8.5
Other Dietary Services Staff30394691100%6
Physical Therapy Assistant5059058290%6.8
Speech Language Pathologist3037716774%7.2
Clinical Nurse Specialist2027617380%6.5
Mental Health Service Worker2025845965%7.1
RN Director of Nursing2024755864%8
Respiratory Therapist1014656167%7.6
Nurse Practitioner1014585864%7.9
Dietitian1014525763%7.9
Respiratory Therapy Technician3034487380%6.1
Administrator1014475763%7.8
Qualified Social Worker5053455156%6.6

Health Inspection History

Source: CMS Health Citations (May 2023 – May 2025)

4
Inspections
22
Total Citations
0
Critical (J-L)
1
Serious (G-I)
5.5
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
21
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
23% of total
Infection Control
3
14% of total
Resident Rights
2
9% of total
Pharmacy Services
2
9% of total
Abuse, Neglect & Exploitation
1
5% of total
Citation Sources
Standard Inspections 21
Complaint Investigations 1
State Comparison (RI)
Avg Citations (State)
28.1
This Facility: 22
Avg Critical (State)
1.6
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 06, 2025 D Abuse/NeglectF0610 Corrected
May 06, 2025 E Infection ControlF0881 Corrected
May 06, 2025 E Infection ControlF0883 Corrected
May 06, 2025 F NutritionF0812 Corrected
May 06, 2025 D PharmacyF0757 Corrected
May 06, 2025 D Quality of CareF0684 Corrected
May 06, 2025 D Quality of CareF0686 Corrected
May 06, 2025 G Quality of CareF0689 Corrected
May 06, 2025 D Quality of CareF0690 Corrected
May 06, 2025 D Quality of CareF0695 Corrected
May 06, 2025 D Care PlanningF0658 Corrected
May 06, 2025 D Care PlanningF0842 Corrected
May 06, 2025 D Resident RightsF0552 Corrected
Mar 31, 2025 D Care PlanningF0658 Corrected
Jun 14, 2024 D NutritionF0806 Corrected
Jun 14, 2024 E Care PlanningF0658 Corrected
Jun 14, 2024 D Resident RightsF0578 Corrected
May 25, 2023 D Infection ControlF0880 Corrected
May 25, 2023 D PharmacyF0758 Corrected
May 25, 2023 D Care PlanningF0656 Corrected
May 25, 2023 E Care PlanningF0658 Corrected
May 25, 2023 D Care PlanningF0842 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Overlook Eden Operations, LLC
Resident Census by Payment Source
89 Total Residents
Medicare 6 (6.7%)
Medicaid 66 (74.2%)
Private Pay/Other 17 (19.1%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
11.7 Score
14% worse than avg State avg: 10.3

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
17.6 Score
13% better than avg State avg: 20.2

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
16.3%
Lost Too Much Weight
5.0%
Urinary Tract Infection
0.4%
Depressive Symptoms
2.0%
Falls with Major Injury
7.4%
Pneumococcal Vaccine
99.7%
Antipsychotic Use
22.9%
Walking Ability Worsened
22.1%
Influenza Vaccine
97.4%
High Risk Residents with Pressure Ulcers
7.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
14.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
91.0% 19% better than avg State: 76.2%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.8% 14% better than avg State: 2.0%
Influenza Vaccine
76.3% Near average State: 78.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $10K State avg: $94K 89% better than avg
Number of Fines 1 State avg: 2.8
Compared to State Average Facility: $10K | State Avg: $94K
Penalty History

Showing all 1 penalties (Mar 2025 - Mar 2025)

Mar 31, 2025 Civil Money Penalty
$10K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Rhode Island Seniors

Program
State Program Name
Eligibility
Benefits
Rhode Island Home and Community Care Services
RI Medicaid HCCS
  • General: Age 65+ or disabled, Rhode Island resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $4,000 (individual, higher than most states).
  • RI Specifics: Higher asset limit; small state aids quicker processing.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Rhode Island Caregiver Support Program
RI NFCSP Respite
  • General: Caregiver of someone 60+ (or with dementia), Rhode Island resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • RI Specifics: Limited slots; urban focus due to small size.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
Rhode Island PACE
  • General: Age 55+, RI resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $4,000 (individual), $6,000 (couple) for Medicaid enrollees.
  • RI Specifics: Operated by PACE Organization of Rhode Island; covers 4 counties (Providence, Kent, Washington, Newport).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
@Home Cost Share Program
Rhode Island @Home Cost Share
  • General: Age 65+, RI resident, need help with 1+ ADL/IADL, not Medicaid-eligible.
  • Income Limits (2025): ~$1,255-$2,829/month (100%-300% FPL); sliding scale fees.
  • Asset Limits: Not strictly assessed; focus on income/need.
  • RI Specifics: Administered by Division of Elderly Affairs (DEA); complements Medicaid.
  • Services: Personal care (4-6 hours/week), homemaker services, respite (~5 days/year), transportation.
SSI Enhanced Assisted Living Program
Rhode Island SSI Enhanced AL
  • General: Age 65+ (or disabled), RI resident, SSI-eligible, living in approved AL facility.
  • Income Limits (2025): $943/month (SSI federal rate) + state supplement ($332/month).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • RI Specifics: Supplement increases to ~$1,275/month total for AL residents; ~50 facilities participate.
  • Services: Financial aid (~$332/month extra) for AL costs (personal care, meals, activities).
Medicare Savings Program (MSP)
Rhode Island Medicare Savings Program
  • General: Age 65+ or disabled, RI resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • RI Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Rhode Island LIHEAP
  • General: Age 60+ prioritized, RI resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • RI Specifics: Covers gas, electric, oil; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
VA Aid and Attendance (A&A) and Housebound Benefits
Rhode Island VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, RI resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • RI Specifics: High veteran demand; supports rural/urban care needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Senior Farmers’ Market Nutrition Program (SFMNP)
Rhode Island SFMNP
  • General: Age 60+, RI resident, low-income.
  • Income Limits (2025): ~$2,322/month (individual, 185% FPL).
  • Asset Limits: Not assessed.
  • RI Specifics: Vouchers (~$50/season); serves ~10,000 annually.
  • Services: Vouchers (~$50/season) for fresh produce at approved markets.
Property Tax Relief for Seniors
Rhode Island Property Tax Relief Credit
  • General: Age 65+ (or disabled), RI resident, homeowner/renter, low-income.
  • Income Limits (2025): ~$35,000/year (household).
  • Asset Limits: Not assessed; income-focused.
  • RI Specifics: Credit up to $400; local exemptions vary by municipality.
  • Services: Tax credit (~$100-$400/year avg., depending on income).

Claim What’s Yours Financial Aid for Rhode Island Seniors

RI Medicaid HCCS

Rhode Island Home and Community Care Services

Requirements:
  • General:
    Age 65+ or disabled, Rhode Island resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $4,000 (individual, higher than most states).
  • RI Specifics:
    Higher asset limit; small state aids quicker processing.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
RI NFCSP Respite

Rhode Island Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), Rhode Island resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • RI Specifics:
    Limited slots; urban focus due to small size.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Rhode Island PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, RI resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $4,000 (individual), $6,000 (couple) for Medicaid enrollees.
  • RI Specifics:
    Operated by PACE Organization of Rhode Island; covers 4 counties (Providence, Kent, Washington, Newport).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Rhode Island @Home Cost Share

@Home Cost Share Program

Requirements:
  • General:
    Age 65+, RI resident, need help with 1+ ADL/IADL, not Medicaid-eligible.
  • Income Limits (2025):
    ~$1,255-$2,829/month (100%-300% FPL); sliding scale fees.
  • Asset Limits:
    Not strictly assessed; focus on income/need.
  • RI Specifics:
    Administered by Division of Elderly Affairs (DEA); complements Medicaid.
Benefits without Contact:
  • Services: Personal care (4-6 hours/week), homemaker services, respite (~5 days/year), transportation.
Rhode Island SSI Enhanced AL

SSI Enhanced Assisted Living Program

Requirements:
  • General:
    Age 65+ (or disabled), RI resident, SSI-eligible, living in approved AL facility.
  • Income Limits (2025):
    $943/month (SSI federal rate) + state supplement ($332/month).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • RI Specifics:
    Supplement increases to ~$1,275/month total for AL residents; ~50 facilities participate.
Benefits without Contact:
  • Services: Financial aid (~$332/month extra) for AL costs (personal care, meals, activities).
Rhode Island Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, RI resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • RI Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Rhode Island LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, RI resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • RI Specifics:
    Covers gas, electric, oil; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Rhode Island VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, RI resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • RI Specifics:
    High veteran demand; supports rural/urban care needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Rhode Island SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, RI resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed.
  • RI Specifics:
    Vouchers (~$50/season); serves ~10,000 annually.
Benefits without Contact:
  • Services: Vouchers (~$50/season) for fresh produce at approved markets.
Rhode Island Property Tax Relief Credit

Property Tax Relief for Seniors

Requirements:
  • General:
    Age 65+ (or disabled), RI resident, homeowner/renter, low-income.
  • Income Limits (2025):
    ~$35,000/year (household).
  • Asset Limits:
    Not assessed; income-focused.
  • RI Specifics:
    Credit up to $400; local exemptions vary by municipality.
Benefits without Contact:
  • Services: Tax credit (~$100-$400/year avg., depending on income).
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