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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based in the serene lands of Rock Avenue, Pascoag, RI, Overlook Nursing and Rehabilitation Center is a trusted senior living community offering short-term rehabilitation, long-term nursing care, and other care options such as palliative care and hospice care. Delivering care since 1957, the community has doubled its efforts to provide a safe place for seniors in their healing journey. With a team of compassionate and highly skilled professionals providing top-tier care and support, seniors thrive and live their best years without worries.
Overlook Nursing and Rehabilitation promotes a vibrant and nourishing environment for seniors to experience unparalleled comfort and safety. The community works closely with seniors and their families to devise a care plan that best suits their special needs and aspirations. Spend your golden years without worries in its peaceful setting and incredible amenities.
Lori Pendleton is the Administrator at Overlook Nursing and Rehabilitation Center. She graduated from Wheelock College with a bachelor’s degree in Social Work and became a licensed Nursing Home Administrator in 1995. Lori has extensive experience in long-term care and hospital settings, bringing dedicated leadership to the community. She values family time and enjoys relaxing at home with her husband and grandchildren.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 42nd out of 53 homes in Rhode Island.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 40m per day | ▼ 13% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 23m per day | ▼ 21% State avg: 29m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 28m per day | ■ Avg State avg: 2h 28m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 3m per day | ▼ 8% State avg: 3h 18m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ■ Avg State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 32m per day | ▼ 6% State avg: 34m per day · National avg: 29m per day |
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
28% of new residents, usually for short-term rehab.
62% of new residents, often for short stays.
10% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #40 / 55Payroll — State benchmarkedThis home is ranked 40th out of 55 homes in Rhode Island.Shows total annual staff payroll benchmarked to the Rhode Island average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Rhode Island average: 83.7%Overlook Nursing and Rehabilitation Center is legally operated by Lori Pendleton, Administrator.
Housing Options: Private Rooms
Building Type: Two-story
In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Rhode Island state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | RI Average | vs. RI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 87 | 34 | This facility has 156% more total deficiencies than a typical Rhode Island nursing home (87 vs. RI avg 34). Click this badge to view the full Rhode Island ranking.↑ 156% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 17.4 | 6.8 | This facility has 156% more deficiencies per year than a typical Rhode Island nursing home (17.4 vs. RI avg 6.8). Click this badge to view the full Rhode Island ranking.↑ 156% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 30, 2025, found that all prior deficiencies related to Life Safety Code issues had been corrected and the facility was in compliance. Earlier inspections in 2025 identified multiple deficiencies across resident care, medication management, injury investigations, wound care, food safety, and documentation, with no enforcement actions or fines listed in the available reports. Complaint investigations in 2025 included a substantiated case involving inadequate post-fall transfer care resulting in a hip fracture, and prior complaints about care plan updates after falls were also substantiated. Prior reports noted recurring issues with advance directives, infection control, and emergency preparedness, but follow-up surveys showed these were addressed. The facility’s recent inspections indicate improvement with corrections verified, though some care and safety areas had notable deficiencies earlier in the year.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsRhode Island average 8.3
Last Health inspection on May 2025
Rhode Island average 28.1
Rhode Island average 3.48
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 22 citations resulted from standard inspections; and 1 of 22 resulted from complaint investigations.
100% better than Rhode Island averageRhode Island average: 1.6
41% better than Rhode Island averageRhode Island average: 1.7
Corrected
Corrected
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Overlook Nursing and Rehabilitation Center is located in Pascoag, Rhode Island.
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1.7 miles from city center
Estimated distance in miles from Pascoag's city center to Overlook Nursing and Rehabilitation Center's address, calculated via Google Maps.
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
23% better than Rhode Island average
0% compared with Rhode Island average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
3,213 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 48 | 52 | 100 | 16,601 | 91 | 100% | 7.6 |
| Registered Nurse | 11 | 22 | 33 | 4,114 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 8 | 15 | 23 | 2,682 | 90 | 99% | 8.1 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,609 | 91 | 100% | 8.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 946 | 91 | 100% | 6 |
| Physical Therapy Assistant | 5 | 0 | 5 | 905 | 82 | 90% | 6.8 |
| Speech Language Pathologist | 3 | 0 | 3 | 771 | 67 | 74% | 7.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 761 | 73 | 80% | 6.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 584 | 59 | 65% | 7.1 |
| RN Director of Nursing | 2 | 0 | 2 | 475 | 58 | 64% | 8 |
| Respiratory Therapist | 1 | 0 | 1 | 465 | 61 | 67% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 458 | 58 | 64% | 7.9 |
| Dietitian | 1 | 0 | 1 | 452 | 57 | 63% | 7.9 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 448 | 73 | 80% | 6.1 |
| Administrator | 1 | 0 | 1 | 447 | 57 | 63% | 7.8 |
| Qualified Social Worker | 5 | 0 | 5 | 345 | 51 | 56% | 6.6 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
14% worse than Rhode Island averageRhode Island average: 10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.6
13% better than Rhode Island averageRhode Island average: 20.2
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.3%
16% better than Rhode Island averageRhode Island average: 19.5%
Percent of long-stay residents whose ability to move independently worsened
22.1%
22% worse than Rhode Island averageRhode Island average: 18.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.5%
37% better than Rhode Island averageRhode Island average: 22.9%
Percent of long-stay residents experiencing one or more falls with major injury
7.4%
102% worse than Rhode Island averageRhode Island average: 3.7%
Percent of long-stay high risk residents with pressure ulcers
7.8%
65% worse than Rhode Island averageRhode Island average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.4%
84% better than Rhode Island averageRhode Island average: 2.3%
Percent of long-stay residents who lose too much weight
5.0%
6% better than Rhode Island averageRhode Island average: 5.4%
Percent of long-stay residents who have depressive symptoms
2.0%
85% better than Rhode Island averageRhode Island average: 13.5%
Percent of long-stay residents who received an antipsychotic medication
22.9%
7% worse than Rhode Island averageRhode Island average: 21.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
7% better than Rhode Island averageRhode Island average: 93.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
In line with Rhode Island averageRhode Island average: 95.3%
Number of hospitalizations per 1,000 long-stay resident days.
1.99
36% worse than Rhode Island averageRhode Island average: 1.46
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.14
83% worse than Rhode Island averageRhode Island average: 1.72
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
19% better than Rhode Island averageRhode Island average: 76.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
14% better than Rhode Island averageRhode Island average: 2.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.3%
In line with Rhode Island averageRhode Island average: 78.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.1%
8% better than Rhode Island averageRhode Island average: 25.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.6%
5% worse than Rhode Island averageRhode Island average: 15.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Rhode Island averageRhode Island average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
48.0%
11% worse than Rhode Island averageRhode Island average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
54.0%
7% better than Rhode Island averageRhode Island average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
89% lower than Rhode Island averageRhode Island average: $94K
65% fewer fines than Rhode Island averageRhode Island average: 2.8
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Rhode Island averageRhode Island average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Mar 31, 2025 · $10K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 31, 2025Last updated: Jan 2026
Historical financial and operational data for Overlook Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
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Overlook Nursing and Rehabilitation Center is in the Pascoag neighborhood of Pascoag.
The legal owner and operator of Overlook Nursing and Rehabilitation Center is Lori Pendleton, Administrator.
Overlook Nursing and Rehabilitation Center has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to RI state health department records, Overlook Nursing and Rehabilitation Center's license number is LTC00811.
According to RI state health department records, Overlook Nursing and Rehabilitation Center's license expires on December 31, 2026.
Overlook Nursing and Rehabilitation Center's occupancy is 89%.
Overlook Nursing and Rehabilitation Center has 100 beds.
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