Occupancy rate
74%
Similar to the California average: 72.8%Chino Hills Senior Living
Assisted Living, Independent Living & Memory Care · Chino Hills, CA
Chino Hills Senior Living
Assisted Living, Independent Living & Memory Care · Chino Hills, CA
Overview of Chino Hills Senior Living
Pacifica Senior Living Chino Hills graces Chino Hills, California, with its picturesque and lively retirement living community. This community is dedicated to delivering personalized assisted living and memory care options, along with respite care, designed to meet the unique needs of residents. With a compassionate staff available around the clock, they provide residents and their families with the assurance and peace of mind they deserve.
Pacifica Senior Living Chino Hills strives to strike an ideal balance between support and independence, ensuring that residents live fully in a tranquil and vibrant environment. Discover the beauty and vibrancy of their community, where senior residents thrive and enjoy a fulfilling retirement living experience that celebrates individuality and well-being.
94-bed community
A larger shared setting that may offer more common spaces and organized community services.
15 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Similar to the California average: 72.8%Occupied beds
70 / 94
Average residents per home in California
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 16, 2010
CountySan Bernardino
RCFE Number366425024
Chino Hills Senior Living is legally operated by Pacifica Chino Hills Lp; Chino Hills Mgr Llc, and administrated by Julie (Olmedo) Dion.
Respite Care
Specific ProgramsFinancial Planning, Services and Amenities
Operating HoursMonday-Sunday: 00:00-23:59
Food DescriptionDining room open all day long with a variety of meals.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Chino Hills Senior Living
Assisted Living
Independent Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2021 · 5 years of data
11 citations
35 total visits
21 complaint visits
5 official inspections
15 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average
Overall vs. CA average
7 Worse
Metrics worse than California average:
• Total citations (10% above)
• Citations per year (10% above)
• Total visits (119% above)
• Complaint visits (62% above)
• Other visits (29% above)
• Official inspections (25% above)
• Complaint investigations (50% above) 1 Better Metrics better than California average:
• Citations per inspection (91% below)
• Total citations (10% above)
• Citations per year (10% above)
• Total visits (119% above)
• Complaint visits (62% above)
• Other visits (29% above)
• Official inspections (25% above)
• Complaint investigations (50% above) 1 Better Metrics better than California average:
• Citations per inspection (91% below)
Latest Inspection
October 6, 2025
Annual Inspection
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 10 | This facility has 10% more total citations than a typical California assisted living residence (11 vs. CA avg 10).↑ 10% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 6 | — | — |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 5 | — | — |
|
Citations per year
Average citations per year since 2021.
| 2.2 | 2 | This facility has 10% more citations per year than a typical California assisted living residence (2.2 vs. CA avg 2).↑ 10% worse |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 35 | 16 | This facility has 119% more total visits than a typical California assisted living residence (35 vs. CA avg 16).↑ 119% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 21 | 13 | This facility has 62% more complaint visits than a typical California assisted living residence (21 vs. CA avg 13).↑ 62% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 9 | 7 | This facility has 29% more other visits than a typical California assisted living residence (9 vs. CA avg 7).↑ 29% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 15 | 10 | This facility has 50% more complaint investigations than a typical California assisted living residence (15 vs. CA avg 10).↑ 50% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Chino Hills Senior Living Facility’s inspection record is mostly clean, with no deficiencies cited during the most recent annual inspection on October 6, 2025. Past substantiated deficiencies involved staff sufficiency and resident dignity issues in August 2024, and earlier food service sanitation and pest control problems in April 2022, all of which were corrected. Complaint investigations since then have found allegations unsubstantiated, and the facility has maintained safe, clean conditions with proper medication management and staff certifications.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Chino Hills Senior Living
Pacifica Senior Living Chino Hills 1 Bed
Pacifica Senior Living Chino Hills Studio
Financial Assistance for
Assisted Living in California
Chino Hills Senior Living is located in Chino Hills, California.
Here are the financial assistance programs available to residents in California.
Places of interest near Chino Hills Senior Living
6.7 miles from city center
Estimated distance in miles from Chino Hills's city center to Chino Hills Senior Living's address, calculated via Google Maps.
— 6.73 miles to nearest hospital (Corona Regional Medical Center)
Calculate Travel Distance to Chino Hills Senior Living
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Compare Assisted Living around Chino Hills
The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Oakmont of Chino Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino Hills | 170 | Yes | 19 | 4 | 6 | - | 4 | 82.4% | - | Oakmont Sr. Lvng Chino Hills Opco;Oakmont Mgmt Grou | Studio / 1 Bed / 2 Bed |
| Chino Hills Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino Hills (Butterfield Ranch) | 94 | Yes | 30 | 5 | 21 | 6 | 15 | 74.5% | A+ | Pacifica Chino Hills LP; Chino Hills Mgr LLC | Studio / 1 Bed |
| Hacienda Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chino | 6 | Yes | 37 | 2 | 3 | - | 4 | 66.7% | A+ | La Hacienda LLC | Private Rooms / Semi-Private Rooms |
| Ivy Garden Senior Condos |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino | - | Yes | 71 | - | - | - | - | - | - | - | 1 Bed / 2 Bed |
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Frequently Asked Questions about Chino Hills Senior Living
What neighborhood is Chino Hills Senior Living in?
Chino Hills Senior Living is in the Butterfield Ranch neighborhood of Chino Hills.
Who is the owner of Chino Hills Senior Living?
The legal owner and operator of Chino Hills Senior Living is Pacifica Chino Hills Lp; Chino Hills Mgr Llc.
Is Chino Hills Senior Living in a walkable area?
Chino Hills Senior Living has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Chino Hills Senior Living?
Chino Hills Senior Living's occupancy is 74%.
Who is the administrator of Chino Hills Senior Living?
Julie (Olmedo) Dion is the administrator of Chino Hills Senior Living.
How many beds does Chino Hills Senior Living have?
Chino Hills Senior Living has 94 beds.
Has Chino Hills Senior Living had any recent deficiencies or citations?
Chino Hills Senior Living has had 11 recently reported deficiencies.
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