Pacifica Senior Living Chino Hills
Pacifica Senior Living Chino Hills
Pacifica Senior Living Chino Hills graces Chino Hills, California, with its picturesque and lively retirement living community. This community is dedicated to delivering personalized assisted living and memory care options, along with respite care, designed to meet the unique needs of residents. With a compassionate staff available around the clock, they provide residents and their families with the assurance and peace of mind they deserve.
Pacifica Senior Living Chino Hills strives to strike an ideal balance between support and independence, ensuring that residents live fully in a tranquil and vibrant environment. Discover the beauty and vibrancy of their community, where senior residents thrive and enjoy a fulfilling retirement living experience that celebrates individuality and well-being.
Inspection Report Summary for Pacifica Senior Living Chino Hills
The California Department of Social Services’ Community Care Licensing Division conducted a series of unannounced visits to PACIFICA SENIOR LIVING CHINO HILLS (facility number 366425024) from July 2021 through September 2022. Early inspections in July 2021 and September 2022 focused on infection‑control protocols and found no deficiencies. The facility demonstrated consistent compliance: signage, hand‑hygiene supplies, PPE usage, and a structured plan for testing, isolation, and emergency notification were all observed to be adequate.
Between March and May 2022, the LPA team performed case‑management reviews tied to prior complaint reports. These visits confirmed staff credentials and the provision of required documentation, with no new deficiencies cited. The reports also noted the collection of amended paperwork and the verification that staff members S1 and S2 were correctly associated with the facility. These activities underscore a routine verification process aimed at maintaining staffing standards and regulatory compliance.
In July 2022, a complaint investigation led to citations under Title 22, Division 6 (sections 87555(b)(27) and 87555(b)(29)). The LPA’s subsequent Plan of Correction (POC) visits confirmed that the cited issues—broken equipment in the kitchen and food‑storage areas—had been addressed and removed. The facility was granted a short extension for the remaining POC, and the corrective actions were documented as completed. This demonstrates the facility’s responsiveness to regulatory findings and its capacity to resolve equipment‑related safety concerns promptly.
Overall, the narrative reveals a facility that maintains strong infection‑control practices and regular staff verification while managing isolated compliance issues effectively. No recurring deficiencies appear in the inspection record, and the corrective measures taken for the July 2022 citations were completed within the allotted timeframe. The pattern of prompt resolution and continuous monitoring suggests a proactive approach to regulatory compliance and resident safety.

Facility Overview
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Facility ID
Unique ID assigned by the California Department of Social Services for this licensed facility. 366425024
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal. LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state. July 16, 2010
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Licensee / Operator
Entity or organization legally responsible for managing this facility. PACIFICA CHINO HILLS LP; CHINO HILLS MGR LLC
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County
The county where the facility is located. SAN BERNARDINO
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#366425024)
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BBB Business ID
Unique identifier assigned by the Better Business Bureau. 850102759
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits. 24 visits
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Inspections
Formal inspections conducted by the state’s licensing division. 5 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections. 10 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state. 18 complaints
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Citations
Number of deficiencies or violations found during inspections. 11 citations
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review. Rated A+
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Official Report
Opens the facility's official licensing and inspection record on the state regulatory portal. View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
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Type of Care Available
Places of interest near Pacifica Senior Living Chino Hills
6.7 miles from city center
6500 Butterfield Ranch Rd, Chino Hills, CA 91709
[email protected]
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
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