Occupancy rate
50%
Lower than the California average: 72.8%Hacienda Living
Assisted Living · Chino Hills, CA
Hacienda Living
Assisted Living · Chino Hills, CA
Hacienda Living boasts an elegant and stimulating atmosphere that encourages residents to thrive. Praised for its quality residential assisted living services, seniors immediately feel a sense of belonging and family-like treatment. It heeds a resident-centered approach to senior care that practices exceptional, compassionate support– empowering seniors to continue expressing their individuality and independence.
The lifestyle at Hacienda Living is focused on the comfort and convenience of its residents. It has designed its amenities and services to help seniors live hassle-free lives while achieving holistic wellness. These include housekeeping, ADLs, delicious meal plans, calendar-filled activities, and life-enriching programs.
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
4 years in operation
An established community with some operational experience and growing routines.
Walk Score: 37 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Lower than the California average: 72.8%Occupied beds
3 / 6
Average residents per home in California
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 16, 2021
CountySan Bernardino
Hacienda Living is legally operated by La Hacienda Llc, and administrated by Raul Velazquez.
What does this home offer?
Pets Allowed
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Hacienda Living
Assisted Living
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2021 · 5 years of data
0 citations
6 total visits
3 complaint visits
2 official inspections
3 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average
Overall vs. CA average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than California average:
• Total citations (100% below)
• Total visits (63% below)
• Complaint visits (77% below)
• Other visits (86% below)
• Official inspections (50% below)
• Complaint investigations (70% below)
• Total citations (100% below)
• Total visits (63% below)
• Complaint visits (77% below)
• Other visits (86% below)
• Official inspections (50% below)
• Complaint investigations (70% below)
Latest Inspection
October 15, 2025
Complaint Investigation
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 0 | 10 | This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 6 | 16 | This facility has 63% fewer total visits than a typical California assisted living residence (6 vs. CA avg 16).↓ 63% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 3 | 13 | This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 1 | 7 | This facility has 86% fewer other visits than a typical California assisted living residence (1 vs. CA avg 7).↓ 86% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 2 | 4 | This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 3 | 10 | This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mostly clean, with no deficiencies cited in its two most recent annual inspections on July 31, 2024, and July 21, 2022, including infection control and medication management. Two complaint investigations in December 2023 and January 2025 found allegations about visitor restrictions and medication delivery to be unsubstantiated or unfounded. The facility has consistently met regulatory requirements without citations or enforcement actions since its original licensing in June 2021.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Hacienda Living
6.7 miles from city center
Estimated distance in miles from Chino's city center to Hacienda Living's address, calculated via Google Maps.
— 3.87 miles to nearest hospital (Pomona Valley Hospital Medical Center)
Calculate Travel Distance to Hacienda Living
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Financial Assistance for
Assisted Living in California
Hacienda Living is located in Chino, California.
Here are the financial assistance programs available to residents in California.
Compare Assisted Living around Chino Hills
The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Oakmont of Chino Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino Hills | 170 | Yes | 19 | 4 | 6 | - | 4 | 82.4% | - | Oakmont Sr. Lvng Chino Hills Opco;Oakmont Mgmt Grou | Studio / 1 Bed / 2 Bed |
| Chino Hills Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino Hills (Butterfield Ranch) | 94 | Yes | 30 | 5 | 21 | 6 | 15 | 94.7% | A+ | Pacifica Chino Hills LP; Chino Hills Mgr LLC | Studio / 1 Bed |
| Hacienda Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chino | 6 | Yes | 37 | 2 | 3 | - | 4 | 50.0% | A+ | La Hacienda LLC | Private Rooms / Semi-Private Rooms |
| Ivy Garden Senior Condos |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chino | - | Yes | 71 | - | - | - | - | - | - | - | 1 Bed / 2 Bed |
Frequently Asked Questions about Hacienda Living
Who is the owner of Hacienda Living?
The legal owner and operator of Hacienda Living is La Hacienda Llc.
Is Hacienda Living in a walkable area?
Hacienda Living has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Hacienda Living?
Hacienda Living's occupancy is 50%.
Who is the administrator of Hacienda Living?
Raul Velazquez is the administrator of Hacienda Living.
How many beds does Hacienda Living have?
Hacienda Living has 6 beds.
What is the phone number of Hacienda Living?
(909) 590-0700 will put you in contact with the team at Hacienda Living.
What county is Hacienda Living located in?
Hacienda Living is in San Bernardino County.
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