Paradise Valley Senior Living

Assisted Living, Independent Living & Memory Care · Phoenix, AZ

Paradise Valley Senior Living

Assisted Living, Independent Living & Memory Care · Phoenix, AZ

16621 N 38Th St, Phoenix, AZ 85032 View map

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Overview of Paradise Valley Senior Living

AlyPacifica Senior Living Paradise Valley, in Phoenix, Arizona, is a premier care facility where care is crafted specifically for its client’s needs. They offer memory care, independent living, respite care, and assisted living services tailored to seniors’ needs and preferences. The community provides a wide range of engaging activities and programs, creating a beautiful and serene environment for residents to enjoy with a comprehensive array of services and amenities, including round-the-clock staff support, housekeeping, and laundry services.

The community prioritizes the independence and well-being of its residents, ensuring that their unique care needs are met with personalized attention—the elegant and inviting atmosphere that promotes self-care and encourages residents to engage in physical activity. The beautiful outdoor courtyard offers residents a peaceful place to stroll and connect with nature. Combined with exceptional services and world-class amenities, PSL-Paradise Valley provides peace of mind to families in the community.

118-bed community

A larger shared setting that may offer more common spaces and organized community services.

17 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 65 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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Services

Directed Care Services

Personal Care Services

Supervisory Care Services

About this community

AwardsBest Assisted Living in Phoenix, AZ

Facility TypeAssisted Living Center

StatusActive

IssuanceDecember 3, 2008

ExpirationFebruary 28, 2026

License NumberAL6981C

QualificationHealth Care

RCFE NumberAL6981C

Paradise Valley Senior Living is administrated by Carlos Gerena.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Julie Walke, Associate

Respite Care

Dining Room

Garden Courtyard

Game Room

Exercise Classes

Art Classes

Personalized Tours

ActivitiesResidents can participate in various activities including devotional services, coffee chats, creative crafts, group outings, and life skills classes.

Specific ProgramsFinancial Planning, Services and Amenities, Brochure

Food DescriptionResidents can enjoy delicious chef-prepared meals in the elegant dining room.

What does this home offer?

Minimum Age: 62 Years Old

Pets Allowed

Housing Options: 1 Bed / 2 Bed

Building Type: Single-story

Dining Services

Beauty Services

Housekeeping Services

Social and Recreational Activities

Parking Available

Security Systems

Types of Care at Paradise Valley Senior Living

Independent Living Assisted Living Memory Care

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2023 · 3 years of data 64 deficiencies 14 complaints 15 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arizona state average

Overall vs. AZ average

Latest Inspection June 16, 2025 Complaint 2 deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Metric	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	64	9	This facility has 611% more total deficiencies than a typical Arizona assisted living residence (64 vs. AZ avg 9).↑ 611% worse
Deficiencies per year Average deficiencies per year since 2023.	21.3	3	This facility has 610% more deficiencies per year than a typical Arizona assisted living residence (21.3 vs. AZ avg 3).↑ 610% worse
Deficiencies per inspection Average deficiencies per inspection.	4.3	1.8	This facility has 139% more deficiencies per inspection than a typical Arizona assisted living residence (4.3 vs. AZ avg 1.8).↑ 139% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	15	5	This facility has 200% more total inspections than a typical Arizona assisted living residence (15 vs. AZ avg 5).↑ 200% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Metric	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	14	6	This facility has 133% more total complaints than a typical Arizona assisted living residence (14 vs. AZ avg 6).↑ 133% worse
Complaints per year Average complaints per year since 2023.	4.7	2	This facility has 135% more complaints per year than a typical Arizona assisted living residence (4.7 vs. AZ avg 2).↑ 135% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 9, 2025, included enforcement action resulting in a $2,250 fine that has been paid in full. Earlier inspections showed a pattern of deficiencies related primarily to medication administration, environmental standards, personnel documentation, service plan completion and updates, emergency drills, and safe storage of toxic materials. Complaint investigations generally found deficiencies in medication services, documentation, and fall prevention training, while most complaints were unsubstantiated. Enforcement actions with fines have been frequent, reflecting ongoing compliance challenges, but all fines have been paid in full as noted in the reports. The facility’s inspection history shows recurring issues with medication management and administrative compliance, with no clear trend of improvement or worsening over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Financial Assistance for
Assisted Living in Arizona

Paradise Valley Senior Living is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

17.7 miles from city center Estimated distance in miles from Phoenix's city center to Paradise Valley Senior Living's address, calculated via Google Maps. — 6.14 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

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The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

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Paradise Valley Senior Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Phoenix (Paradise Valley Village)	118	Yes	65	1 Bed / 2 Bed	17	A+	Carlos Gerena	15	14	64	4.3
Caring For Loved Ones III	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Phoenix (Paradise Valley Village)	10	No	39	1 Bed / 2 Bed	6	-	Beverly B Labbe	1	-	4	4.0
Angel Care Home Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Phoenix (Alvarado Manors)	10	No	54	1 Bed / 2 Bed	5	-	-	1	1	1	1.0
Mount Zion Assisted Living Home LLC	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Phoenix (Maryvale Village)	5	No	42	1 Bed / 2 Bed	8	-	Gladys Y Rosa	2	1	5	2.5
Mountain Ridge Senior Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Phoenix (North Mountain)	-	No	51	1 Bed / 2 Bed	-	-	-	-	-	-	-

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What neighborhood is Paradise Valley Senior Living in?

Paradise Valley Senior Living is in the Paradise Valley Village neighborhood of Phoenix.

Is Paradise Valley Senior Living in a walkable area?

Paradise Valley Senior Living has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Paradise Valley Senior Living?

According to AZ state health department records, Paradise Valley Senior Living's license number is AL6981C.

When does Paradise Valley Senior Living's license expire?

According to AZ state health department records, Paradise Valley Senior Living's license expires on February 28, 2026.

Who is the administrator of Paradise Valley Senior Living?

Carlos Gerena is the administrator of Paradise Valley Senior Living.

How many beds does Paradise Valley Senior Living have?

Paradise Valley Senior Living has 118 beds.

Are there photos of Paradise Valley Senior Living?

Yes — there are 14 photos of Paradise Valley Senior Living in the photo gallery on this page.

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Paradise Valley Senior Living