Deficiencies (last 5 years)
Deficiencies (over 5 years)
1.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
70% better than California average
California average: 4 deficiencies/yearDeficiencies per year
8
6
4
2
0
Occupancy
Latest occupancy rate
24% occupied
Based on a February 2026 inspection.
Occupancy rate over time
Inspection Report
Annual Inspection
Census: 63
Capacity: 262
Deficiencies: 0
Date: Feb 26, 2026
Visit Reason
The visit was an unannounced annual inspection conducted by the Licensing Program Analyst to evaluate compliance with licensing requirements.
Findings
The facility was found to be clean, well-furnished, and safe with no passageway obstructions or fire hazards. No deficiencies were issued during this inspection.
Inspection Report
Complaint Investigation
Census: 66
Capacity: 262
Deficiencies: 0
Date: Jan 26, 2026
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that facility staff were not properly addressing roaches in the facility.
Complaint Details
The complaint alleging improper addressing of roaches was investigated and found unsubstantiated based on the preponderance of evidence standard per California Code of Regulations, Title 22.
Findings
The Licensing Program Analyst completed a health and safety check and reviewed documentation and interviews. The allegation was found unsubstantiated with no deficiencies cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the complaint investigation visit. |
| Karly Alcantar | Administrator | Met with Licensing Program Analyst during the investigation. |
Inspection Report
Follow-Up
Census: 70
Capacity: 262
Deficiencies: 0
Date: Feb 11, 2025
Visit Reason
This unannounced case management visit was conducted to clear deficiencies previously cited during an annual visit on 2025-01-30.
Findings
The facility corrected all previously cited deficiencies including updating the facility sketch, cleaning and repairing the snack area and kitchen, disposing of hazardous tools, and addressing food storage and sanitation issues. Deficiencies were cleared during this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Karly Alcantar | Administrator | Met with Licensing Program Analyst during visit and participated in exit interview. |
| Mary Garza | Licensing Evaluator | Conducted the unannounced case management visit. |
Inspection Report
Annual Inspection
Census: 164
Capacity: 262
Deficiencies: 1
Date: Feb 11, 2025
Visit Reason
The visit was an unannounced annual continuation inspection to review resident records, hospice care plans, staff files, incidental medical/dental, medications, and to complete the care tool.
Findings
A deficiency was cited due to water temperature in a downstairs restroom measuring 123 degrees Fahrenheit, exceeding the allowed maximum of 120 degrees Fahrenheit, posing a potential health and safety risk to residents.
Deficiencies (1)
CCR 87303(e)(2) requires hot water temperature controls to regulate water between 105 and 120 degrees Fahrenheit. Water temperature in the downstairs restroom off the common area measured 123 degrees Fahrenheit, exceeding the maximum allowed temperature.
Report Facts
Water temperature: 123
Deficiency due date: Feb 21, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Karly Alcantar | Administrator | Met with Licensing Program Analyst during inspection and named in plan of correction |
| Mary Garza | Licensing Program Analyst | Completed the inspection and authored the report |
Inspection Report
Annual Inspection
Census: 164
Capacity: 262
Deficiencies: 4
Date: Jan 30, 2025
Visit Reason
The visit was an unannounced annual inspection conducted to evaluate the facility's compliance with health, safety, and regulatory standards.
Findings
The inspection found several deficiencies including unclean and improperly stored food items, dirty kitchen and snack area equipment, uncovered trash cans, broken tiles, and unsecured tools posing safety risks. The facility also lacked an updated emergency disaster plan sketch including assembly points and had maintenance issues such as debris in the lobby café cabinet and repair needs under the sink.
Deficiencies (4)
CCR 87555(b)(29) Lobby café and kitchen equipment were dirty and not properly cleaned, posing a health and safety risk.
CCR 87309(a) Tools and items posing danger were found unlocked and accessible outside the kitchen, risking resident safety.
HSC 1569.695(a)(1) The facility's emergency disaster plan sketch did not include assembly points, risking resident safety.
CCR 87303(a) Lobby café cabinet was full of debris and the area under the sink needed repair, posing health and safety risks.
Report Facts
Residents on hospice: 5
Fire extinguisher last serviced: 2024
Last fire drill: 2025
Plan of Correction Due Date: Feb 10, 2025
Document submission due date: Feb 7, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Garza | Licensing Program Analyst | Conducted the inspection and authored the report |
| Karly Alcantar | Administrator | Facility administrator met during inspection and participated in exit interview |
Inspection Report
Annual Inspection
Census: 177
Capacity: 262
Deficiencies: 0
Date: Jan 22, 2024
Visit Reason
The visit was an unannounced annual inspection conducted to evaluate the facility's compliance with licensing requirements.
Findings
No deficiencies were cited during the inspection. The Licensing Program Analyst requested updated documents to be submitted to update the facility file.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jim Higbee | Chief Executive Officer | Met with Licensing Program Analyst during inspection and participated in exit interview. |
| Karley Alcantar | Administrator | Contacted and arrived during inspection visit. |
Inspection Report
Complaint Investigation
Census: 163
Capacity: 262
Deficiencies: 0
Date: Jun 14, 2023
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 2023-05-26 regarding facility alarms not working properly and failure to properly serve food.
Complaint Details
The complaint was unsubstantiated after investigation. Allegations included facility alarms not working properly and failure to properly serve food.
Findings
The investigation found that the Memory Care alarm door and courtyard alarm were operating properly and food temperatures were documented and food was covered during service. The allegations were unsubstantiated based on observations, record reviews, and interviews.
Report Facts
Capacity: 262
Census: 163
Inspection Report
Annual Inspection
Census: 68
Capacity: 262
Deficiencies: 0
Date: Feb 23, 2023
Visit Reason
The visit was an unannounced infection control and annual inspection conducted to complete a health and safety check on residents in care.
Findings
No deficiencies were cited during the visit. Required postings and supplies were observed, and the facility met infection control and safety standards.
Inspection Report
Complaint Investigation
Census: 162
Capacity: 262
Deficiencies: 0
Date: Jun 17, 2022
Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2022-05-16 regarding food service at the facility.
Complaint Details
Complaint was related to food service. The complaint was investigated and found to be unfounded, resulting in dismissal.
Findings
The complaint was investigated through interviews and documentation review. The complaint was found to be unfounded and no deficiencies were cited.
Inspection Report
Complaint Investigation
Census: 162
Capacity: 262
Deficiencies: 1
Date: May 26, 2022
Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident reported to the Department involving medication being dispensed and administered to the incorrect resident.
Complaint Details
The visit was complaint-related following a report that medication for residents R1 and R2 was dispensed and administered to the incorrect resident. The facility took immediate corrective action and provided training. Deficiency was substantiated and cited.
Findings
The facility immediately contacted the primary physician and responsible parties, and medication training was conducted with the involved staff. Additional medication training was planned for all staff. Deficiencies were cited related to medication administration errors.
Deficiencies (1)
CCR 87465(a)(4) requires a plan for incidental medical and dental care including assistance with self-administered medications. This was not met as residents R1 and R2 were administered incorrect medication during the AM shift.
Report Facts
Census: 162
Total Capacity: 262
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Melinda Medina | Licensing Program Analyst | Conducted the unannounced Case Management visit |
| Jim Higbee | Administrator | Facility administrator named in report header |
Inspection Report
Routine
Census: 168
Capacity: 262
Deficiencies: 0
Date: Feb 10, 2022
Visit Reason
The visit was an unannounced required 1-year infection control inspection to assess compliance with COVID-19 infection control protocols.
Findings
The facility was found to be in compliance with infection control practices including symptom screening, PPE usage, and visitation policies. No deficiencies were observed during the inspection.
Inspection Report
Original Licensing
Census: 168
Capacity: 262
Deficiencies: 0
Date: Feb 10, 2022
Visit Reason
The visit was a Case Management pre-licensing inspection for a home to be included in the Palm Village Retirement Community.
Findings
The additional home was found properly furnished and equipped with operational smoke and carbon monoxide detectors and a fire extinguisher. No deficiencies were observed, and the inclusion of the home will not increase the overall facility capacity.
Report Facts
Additional residents approved: 2
Water temperature: 112
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jim Higbee | Administrator | Facility administrator present during inspection. |
| Melinda Medina | Licensing Program Analyst | Conducted the Case Management pre-licensing inspection. |
Viewing
Loading inspection reports...
