Pālolo Chinese Home

Pālolo Chinese Home is an Assisted Living Home in Hawaii

Pālolo Chinese Home is an Assisted Living Home in Hawaii

Pālolo Chinese Home

2459 10th Ave, Honolulu, HI 96816 View Map

Pālolo Chinese Home is an Assisted Living Home in Hawaii

Pālolo Chinese Home is an Assisted Living Home in Hawaii

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Overview of Pālolo Chinese Home

For over 120 years, Palolo Chinese Home has been providing service to many families; however, the current and new Palolo Chinese Home boasts ‘better care’ for ‘better lives’ for its seniors. They are dedicated to delivering continuous top-notch service for skilled nursing and rehabilitation. Palolo approaches senior living in a way that ensures residents are able to relax and recover. 

+1 808-737-2555
Home Information PALOLO CHINESE HOME
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
18
Occupancy
82.7%
Total Bed Days Available
47450
Avg. Length of Stay
98 days
Avg. Residents per Day
90
Finance
Home Revenue
$18,046,413.00
Payroll Costs
$8,911,115.00
Profit
$-3,635,733.00
Total Home Costs
$21,239,028.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
49.4%
House Specifics:
CCN
125059
Owner Name
PALOLO CHINESE HOME
Rural vs. Urban
Urban
County
Honolulu
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
336
Total Discharges
350
% Medicaid Admissions
3%
% Medicare Admissions
21%
% Private Pay Admissions
76%
% Medicaid Discharges
7%
% Medicare Discharges
21%
% Private Pay Discharges
72%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
4.54 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
12385
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1947
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
24016
Bed community size
18-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Type II Expanded Adult Residential Care Home
License Expiration
March 31, 2026

Additional licensing details

License number: 1563-C
CMS Certification Number: 125059
Approved for Wheelchair: Yes
Island: Oahu

Ownership & operating entity

Pālolo Chinese Home is legally operated by Darlene Nakayama.

Current Vacancies

Male Residents
17 available
Female Residents
17 available

Care & Accommodations

Ambulatory Type: Ambulatory
Diet Type: Special

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Darin Yoshimoto, Administrator

What does this home offer?

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Housing Options: Private / Semi-Private Rooms

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Building Type: Single-story

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Dining Services

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Housekeeping Services

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Social and Recreational Activities

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On-site Medical Care and Health Services

Types of Care at Pālolo Chinese Home

Assisted Living Nursing Home Hospice Care Respite Care
Contact Pālolo Chinese Home
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Places of interest near Pālolo Chinese Home

Address 3.4 miles from city center

Address 2459 10th Ave, Honolulu, HI 96816

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Comparison Chart

The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
Compare Assisted Living around Kahala
Care Homes By Hale Makua
AL

For seniors needing help with daily tasks but not full-time nursing.

Kahului
252
No
-
27
CHUN, GRANT
81.9%
$55,656,442.00
$16,215,632.00
29.1%
201.20
-
4.7811
-
-
-
4
Private / Semi-Private / 3 Bed
The Ivy at Hawaii Kai
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

Honolulu
-
Yes
-
6
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed / 3 Bed
Pālolo Chinese Home
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

SNF

24/7 care needed

RC

Respite Care

Honolulu
113
No
A+
10
PALOLO CHINESE HOME
82.7%
$18,046,413.00
$8,911,115.00
49.4%
90.10
3/5
4.5381
2/5
5/5
4/5
-
Private / Semi-Private Rooms
Aina Haina ARCH
AL

For seniors needing help with daily tasks but not full-time nursing.

Honolulu
5
No
-
39
Lan Chen
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms
Gutierrez ARCH
AL

For seniors needing help with daily tasks but not full-time nursing.

Honolulu
5
No
-
73
Ruby Gutierrez Brister
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

176
Total Staff
85
Employees
91
Contractors
42,112
Total Hours (Quarter)
59
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse437.7 Yes
Licensed Practical Nurse29.2 Yes
Certified Nursing Assistant818.2 Yes
Staff by Category
Administration
2 staff
9.6hs shift avg
Nursing Staff
132 staff
8hs shift avg
Physicians & Practitioners
5 staff
7.7hs shift avg
Therapy Services
24 staff
5.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
7.7hs shift avg
Dietary Services
7 staff
7.3hs shift avg
Other Services
3 staff
8.1hs shift avg
Contractor Analysis
32%
of total hours from contractors
13,462 contractor hours this quarter
Registered Nurse: 21 Certified Nursing Assistant: 40 Speech Language Pathologist: 9 Physical Therapy Aide: 6 Qualified Social Worker: 3 Licensed Practical Nurse: 2 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 4 Nurse Aide in Training: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant41408122,01791100%8.2
Registered Nurse22214311,12991100%7.7
Other Dietary Services Staff5051,43791100%7.2
Speech Language Pathologist0991,0098695%6.9
Clinical Nurse Specialist3038776470%7.5
Nurse Practitioner2028086673%7.8
Dental Services Staff2026977178%8.4
Physical Therapy Aide0666597380%7.6
Qualified Social Worker0334866369%7.7
RN Director of Nursing1014795763%8.4
Nurse Aide in Training3254595358%7.9
Administrator1014584549%10.2
Occupational Therapy Aide1014115459%7.6
Dietitian2023724549%7.6
Licensed Practical Nurse0223393741%9.2
Respiratory Therapy Technician0442755864%3.3
Physical Therapy Assistant0441144752%2.2
Mental Health Service Worker101851415%6.1
Medical Director101433%1.4

Health Inspection History

Source: CMS Health Citations (Dec 2022 – Sep 2025)

8
Inspections
45
Total Citations
0
Critical (J-L)
1
Serious (G-I)
5.62
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
44
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
9
20% of total
Quality of Life & Care
7
16% of total
Infection Control
6
13% of total
Abuse, Neglect & Exploitation
5
11% of total
Pharmacy Services
5
11% of total
Environmental
1
2% of total
Citation Sources
Standard Inspections 33
Complaint Investigations 16
State Comparison (HI)
Avg Citations (State)
35.5
This Facility: 45
Avg Critical (State)
0.1
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 05, 2025 G Quality of CareF0684 Corrected
Sep 05, 2025 D Care PlanningF0842 Corrected
May 23, 2025 E Abuse/NeglectF0607 Corrected
May 23, 2025 D Abuse/NeglectF0609 Corrected
May 23, 2025 D Abuse/NeglectF0610 Corrected
May 23, 2025 D Resident RightsF0583 Corrected
May 23, 2025 E Resident RightsF0585 Corrected
May 01, 2025 D Infection ControlF0880 Corrected
May 01, 2025 D Nursing ServicesF0726 Corrected
May 01, 2025 D NutritionF0803 Corrected
May 01, 2025 D NutritionF0805 Corrected
May 01, 2025 D NutritionF0812 Corrected
May 01, 2025 D PharmacyF0761 Corrected
May 01, 2025 D Quality of CareF0689 Corrected
May 01, 2025 D Care PlanningF0641 Corrected
May 01, 2025 D Care PlanningF0656 Corrected
May 01, 2025 D Care PlanningF0657 Corrected
May 01, 2025 D Resident RightsF0550 Corrected
May 01, 2025 D Resident RightsF0558 Corrected
May 01, 2025 D Resident RightsF0561 Corrected
May 01, 2025 D Resident RightsF0578 Corrected
May 01, 2025 D Resident RightsF0584 Corrected
Nov 22, 2024 D Quality of CareF0689 Corrected
Nov 22, 2024 D Care PlanningF0656 Corrected
Jul 26, 2024 D Infection ControlF0880 Corrected
Jul 26, 2024 D Quality of CareF0684 Corrected
Mar 07, 2024 D Abuse/NeglectF0604 Corrected
Mar 07, 2024 D Abuse/NeglectF0609 Corrected
Mar 07, 2024 D EnvironmentalF0908 Corrected
Mar 07, 2024 D Infection ControlF0880 Corrected
Mar 07, 2024 D PharmacyF0761 Corrected
Mar 07, 2024 D Quality of CareF0677 Corrected
Mar 31, 2023 D Infection ControlF0880 Corrected
Mar 31, 2023 E Infection ControlF0885 Corrected
Mar 31, 2023 D Infection ControlF0886 Corrected
Mar 31, 2023 F NutritionF0812 Corrected
Mar 31, 2023 D PharmacyF0756 Corrected
Mar 31, 2023 D PharmacyF0757 Corrected
Mar 31, 2023 D PharmacyF0759 Corrected
Mar 31, 2023 D Quality of CareF0684 Corrected
Mar 31, 2023 D Care PlanningF0641 Corrected
Mar 31, 2023 D Care PlanningF0656 Corrected
Mar 31, 2023 D Resident RightsF0623 Corrected
Mar 31, 2023 D Resident RightsF0625 Corrected
Dec 01, 2022 D Quality of CareF0684 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
95 Total Residents
Medicare 8 (8.4%)
Medicaid 49 (51.6%)
Private Pay/Other 38 (40%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Hawaii Seniors

Program
State Program Name
Eligibility
Benefits
QUEST Integration
Hawaii Medicaid QUEST Integration
  • General: Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • HI Specifics: High cost of living adjustments.
  • Services: In-home care (6-8 hours/day), nursing home, respite (240 hours/year), medical services.
Kupuna Care
Hawaii Kupuna Care
  • General: Age 60+, Hawaii resident, unable to perform 2+ ADLs.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • HI Specifics: Limited funding; island-specific delivery.
  • Services: In-home care (3-5 hours/week), adult day care (~$70/day), transportation (~5 trips/month).
Program of All-Inclusive Care for the Elderly (PACE)
Hawaii Medicaid PACE
  • General: Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • HI Specifics: Limited to Oahu (e.g., Maluhia in Honolulu); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Medicare Savings Program (MSP)
Hawaii Medicare Savings Program
  • General: Age 65+ or disabled, Hawaii resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • HI Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Senior Community Service Employment Program (SCSEP)
Hawaii SCSEP (Federally Funded, State-Administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Hawaii resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • HI Specifics: ~800 slots; prioritizes veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
National Family Caregiver Support Program (NFCSP) Respite
Hawaii NFCSP Respite Care
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • HI Specifics: Four county AAAs; prioritizes low-income.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($80/day), counseling.
VA Aid and Attendance (A&A) and Housebound Benefits
Hawaii VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (2025 net worth limit).
  • HI Specifics: Applies statewide; high demand due to veteran population.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Senior Companion Program (SCP)
Hawaii Senior Companion Program
Official government program page
  • General: Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.
  • Income Limits (2025): Volunteers: ~$24,980/year (200% FPL); recipients: no limit.
  • Asset Limits: Not specified for volunteers; need-based for recipients.
  • HI Specifics: Statewide; managed by DHS Social Services.
  • Services: Volunteers paid ~$4/hour for companionship (~20 hours/week); recipients get free support (~4-6 hours/week).

Claim What’s Yours Financial Aid for Hawaii Seniors

Hawaii Medicaid QUEST Integration

QUEST Integration

Requirements:
  • General:
    Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • HI Specifics:
    High cost of living adjustments.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), nursing home, respite (240 hours/year), medical services.
Hawaii Kupuna Care

Kupuna Care

Requirements:
  • General:
    Age 60+, Hawaii resident, unable to perform 2+ ADLs.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • HI Specifics:
    Limited funding; island-specific delivery.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), adult day care (~$70/day), transportation (~5 trips/month).
Hawaii Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • HI Specifics:
    Limited to Oahu (e.g., Maluhia in Honolulu); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Hawaii Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Hawaii resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • HI Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Hawaii SCSEP (Federally Funded, State-Administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Hawaii resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • HI Specifics:
    ~800 slots; prioritizes veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Hawaii NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • HI Specifics:
    Four county AAAs; prioritizes low-income.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($80/day), counseling.
Hawaii VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (2025 net worth limit).
  • HI Specifics:
    Applies statewide; high demand due to veteran population.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Hawaii Senior Companion Program

Senior Companion Program (SCP)

Requirements:
  • General:
    Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.
  • Income Limits (2025):
    Volunteers: ~$24,980/year (200% FPL); recipients: no limit.
  • Asset Limits:
    Not specified for volunteers; need-based for recipients.
  • HI Specifics:
    Statewide; managed by DHS Social Services.
Benefits without Contact:
  • Services: Volunteers paid ~$4/hour for companionship (~20 hours/week); recipients get free support (~4-6 hours/week).
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