Inspection Report
Complaint Investigation
Census: 98
Capacity: 125
Deficiencies: 0
Oct 27, 2025
Visit Reason
The inspection was conducted as a complaint investigation at Paramount Senior Living at Bethel Park.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Complaint Details
The inspection was complaint-related, but no deficiencies or citations were found, indicating no substantiated issues.
Report Facts
License Capacity: 125
Residents Served: 98
Secured Dementia Care Unit Capacity: 28
Secured Dementia Care Unit Residents Served: 16
Hospice Current Residents: 10
Residents with Mobility Need: 52
Residents Age 60 or Older: 98
Resident Support Staff: 0
Total Daily Staff: 150
Waking Staff: 113
Inspection Report
Complaint Investigation
Census: 89
Capacity: 125
Deficiencies: 0
Jul 3, 2025
Visit Reason
The inspection was conducted as a complaint investigation at Paramount Senior Living at Bethel Park.
Findings
No regulatory citations or deficiencies were identified during the inspection.
Complaint Details
The inspection was complaint-related as explicitly stated, but no deficiencies or citations were found.
Report Facts
License Capacity: 125
Residents Served: 89
Secured Dementia Care Unit Capacity: 28
Secured Dementia Care Unit Residents Served: 18
Hospice Current Residents: 10
Resident Support Staff: 0
Total Daily Staff: 147
Waking Staff: 110
Residents Age 60 or Older: 89
Residents with Mobility Need: 58
Residents Receiving Supplemental Security Income: 0
Residents Diagnosed with Mental Illness: 0
Residents Diagnosed with Intellectual Disability: 0
Residents with Physical Disability: 0
Inspection Report
Complaint Investigation
Census: 89
Capacity: 125
Deficiencies: 0
May 12, 2025
Visit Reason
The inspection was conducted as a complaint and incident investigation at Paramount Senior Living at Bethel Park.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Complaint Details
The inspection was triggered by a complaint and incident, with an unannounced partial inspection conducted on 05/12/2025 and 05/13/2025. No deficiencies were found.
Report Facts
License Capacity: 125
Residents Served: 89
Secured Dementia Care Unit Capacity: 28
Secured Dementia Care Unit Residents Served: 13
Hospice Current Residents: 8
Total Daily Staff: 147
Waking Staff: 110
Residents with Mobility Need: 58
Residents Age 60 or Older: 89
Inspection Report
Follow-Up
Census: 97
Capacity: 125
Deficiencies: 5
Apr 15, 2025
Visit Reason
The inspection was a follow-up visit to verify the implementation of a previously submitted plan of correction for the facility, including renewal, complaint, and incident reasons.
Findings
The submitted plan of correction was determined to be fully implemented with continued compliance required. Multiple deficiencies were identified related to refrigerator temperature, lint removal in dryers, medication storage security, medication labeling, and calibration of glucometers, all of which had corrective actions planned and implemented.
Deficiencies (5)
| Description |
|---|
| Refrigerator in kitchen prep area measured 48°F, exceeding the required 40°F maximum for food requiring refrigeration. |
| Accumulation of approximately 1/8 inch blue lint in the lint trap of the dryer in the 2nd floor laundry room. |
| Medication cart in the second-floor hallway was unlocked, unattended, and accessible to residents and visitors. |
| Resident #1's unopened Lantus Solostar Pen injectable prefilled syringe lacked a pharmacy label; only the resident's name was present. |
| Resident #1's glucometer was not calibrated to the correct date or time, and multiple residents' glucometer readings did not match the blood glucose readings recorded on the medication administration record (MAR). |
Report Facts
License Capacity: 125
Residents Served: 97
Secured Dementia Care Unit Capacity: 19
Secured Dementia Care Unit Residents Served: 19
Hospice Current Residents: 6
Staffing Hours - Total Daily Staff: 163
Staffing Hours - Waking Staff: 122
Medication Passes Observed Weekly: 5
Lint Accumulation: 0.125
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Executive Director | Educated Dietary Manager, Housekeeping Director, Resident Care Manager, and Assistant Resident Care Manager on various corrective actions. | |
| Dietary Manager | Responsible for auditing food refrigeration temperatures weekly. | |
| Housekeeping Director | Responsible for lint removal education and auditing lint trap compliance. | |
| Resident Care Manager | Educated nursing staff on medication storage and labeling, observed medication passes, and audited glucometers and blood sugar recordings. | |
| Assistant Resident Care Manager | Educated on medication storage and labeling. |
Inspection Report
Complaint Investigation
Census: 89
Capacity: 125
Deficiencies: 5
Jan 22, 2025
Visit Reason
The inspection was conducted as a partial, unannounced visit due to a complaint and incident at the facility.
Findings
The inspection identified multiple deficiencies including a violation of resident privacy involving staff possession of resident's personal items, incomplete resident medical evaluations missing critical health data, failure to follow prescriber's orders regarding oxygen administration, incomplete resident assessments missing medical diagnoses and behavioral needs, and inadequate documentation in resident support plans regarding oxygen management.
Complaint Details
The visit was complaint-related and incident-driven, as indicated by the reason for inspection and the findings related to resident privacy violation and failure to follow prescriber's orders.
Deficiencies (5)
| Description |
|---|
| Violation of resident privacy where staff person was found wearing resident's bracelet without permission. |
| Resident medical evaluation did not include height, weight, pulse rate, blood pressure, temperature, medical diagnoses, body positioning, or type of medical evaluation completed. |
| Failure to follow prescriber's orders: resident was without prescribed oxygen for approximately 20 minutes due to staff error. |
| Resident initial assessment did not include medical diagnoses and behavioral or cognitive needs documented in medical evaluation and progress notes. |
| Resident support plan did not adequately document oxygen management instructions, only stating 'administer O2 per MD orders'. |
Report Facts
Residents Served: 89
License Capacity: 125
Staffing Hours - Total Daily Staff: 144
Staffing Hours - Waking Staff: 108
Residents Served in Secured Dementia Care Unit: 17
Capacity of Secured Dementia Care Unit: 28
Current Residents in Hospice: 11
Residents Age 60 or Older: 89
Residents with Mobility Need: 55
Inspection Report
Complaint Investigation
Census: 95
Capacity: 125
Deficiencies: 7
Aug 12, 2024
Visit Reason
The inspection was conducted as a complaint investigation and incident review, including a partial unannounced inspection on 08/12/2024 and follow-up reviews related to a plan of correction submission.
Findings
The inspection identified multiple deficiencies including lack of a fee schedule in resident contracts, failure to provide 30 days advance notice for contract changes, delayed refunds after resident death, inadequate supervision of a secured dementia care unit resident leading to elopement, incomplete staff training records, mismatched resident medical evaluations and assessments, and missing no objection statements for secured dementia care unit admissions. Plans of correction and directed actions were implemented with deadlines mostly by 10/20/2024 and completion by 10/30/2024.
Complaint Details
The visit was complaint-related, triggered by a complaint and incident involving a resident in the secured dementia care unit who was found outside the facility unattended. The complaint investigation included review of supervision, resident assessments, and related policies.
Deficiencies (7)
| Description |
|---|
| Resident billing included charges not outlined in the resident-home contract fee schedule. |
| Resident contract changes lacked documented 30 days advance written notice to the resident. |
| Refund to resident's estate after death was not issued within required 30 days. |
| Resident in secured dementia care unit was found unattended outside the facility, indicating inadequate supervision. |
| Training records lacked required details such as source, content, and length of training courses. |
| Resident medical evaluation and assessment documents contained inconsistent diagnoses and diet orders. |
| Resident record lacked documentation of no objection statement for admission to secured dementia care unit. |
Report Facts
License Capacity: 125
Residents Served: 95
Secured Dementia Care Unit Capacity: 28
Secured Dementia Care Unit Residents Served: 19
Current Hospice Residents: 10
Resident with Mobility Need: 61
Resident Age 60 or Older: 95
Total Daily Staff: 156
Waking Staff: 117
Inspection Report
Follow-Up
Census: 95
Capacity: 125
Deficiencies: 1
Jan 23, 2024
Visit Reason
The inspection visit was a follow-up to verify the implementation of a previously submitted plan of correction related to a complaint and incident.
Findings
The submitted plan of correction was determined to be fully implemented, with continued compliance required. The deficiency involved a staff member disrespectfully responding to a resident, and corrective actions including staff education and audits were completed.
Complaint Details
The visit was complaint-related, involving an incident where a staff member was disrespectful to a resident. The plan of correction was accepted and fully implemented.
Deficiencies (1)
| Description |
|---|
| Staff person A was disrespectful to a resident when the resident asked for careful handling of a leg injury, telling the resident to shut up and appearing angry. |
Report Facts
License Capacity: 125
Residents Served: 95
Residents Served in Secured Dementia Care Unit: 16
Capacity of Secured Dementia Care Unit: 28
Current Hospice Residents: 8
Residents with Mobility Need: 42
Total Daily Staff: 137
Waking Staff: 103
Resident Audits: 25
Inspection Report
Follow-Up
Census: 92
Capacity: 125
Deficiencies: 5
Jul 10, 2023
Visit Reason
The inspection was conducted as a follow-up review to verify the implementation of a previously submitted plan of correction, including elements of renewal, complaint, and incident review.
Findings
The submitted plan of correction was determined to be fully implemented with continued compliance required. Several deficiencies were noted related to fire drill records, evacuation times, medication storage, medication administration documentation, and preadmission screening forms, all of which had corrective plans accepted and implemented.
Deficiencies (5)
| Description |
|---|
| Fire drill records inaccurately indicated fewer residents evacuated than actually were during multiple drills. |
| The home's evacuation time exceeded the maximum safe evacuation time during two fire drills. |
| Expired medication was present in the home for resident #2. |
| Blood sugar checks with sliding scale insulin coverage for resident #1 were not properly documented on the medication administration record. |
| Resident #2's preadmission screening form did not include the date of completion, making it unclear if it was completed within 30 days prior to admission. |
Report Facts
Residents served: 92
License capacity: 125
Fire drill evacuation times: 8.4
Fire drill evacuation times: 7.2
Inspection Report
Complaint Investigation
Census: 80
Capacity: 125
Deficiencies: 0
Jan 4, 2023
Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.
Findings
No regulatory citations or deficiencies were identified during this inspection.
Complaint Details
The inspection was complaint-related with no deficiencies found; substantiation status is not explicitly stated.
Report Facts
License Capacity: 125
Residents Served: 80
Secured Dementia Care Unit Capacity: 28
Secured Dementia Care Unit Residents Served: 17
Hospice Residents: 8
Resident Support Staff: 11
Total Daily Staff: 142
Waking Staff: 107
Residents 60 Years or Older: 80
Residents with Mobility Need: 51
Inspection Report
Renewal
Deficiencies: 0
Feb 7, 2022
Visit Reason
The inspection was conducted as part of the Pennsylvania Department of Human Services, Bureau of Human Service Licensing licensing inspections on 02/07/2022 and 02/08/2022.
Findings
No regulatory citations were identified as a result of this inspection.
Inspection Report
Complaint Investigation
Census: 71
Capacity: 125
Deficiencies: 1
Dec 17, 2021
Visit Reason
The inspection was conducted due to a complaint and incident reported regarding staff behavior towards residents.
Findings
The investigation found that a staff member was very rough with residents and used inappropriate language. The employee was suspended and terminated following the investigation, and a plan of correction was implemented to educate staff on dignity and respect.
Complaint Details
Complaint investigation related to staff mistreatment of residents, including rough handling and cursing. The employee was suspended immediately and terminated on 12/15/21 after investigation.
Deficiencies (1)
| Description |
|---|
| Staff person A was very rough with residents during care and used inappropriate language. |
Report Facts
License Capacity: 125
Residents Served: 71
Secured Dementia Care Unit Capacity: 22
Secured Dementia Care Unit Residents Served: 19
Hospice Current Residents: 6
Inspection Report
Renewal
Deficiencies: 0
Nov 24, 2021
Visit Reason
The inspection was conducted as part of the Pennsylvania Department of Human Services, Bureau of Human Service Licensing's licensing inspections on 11/24/2021 and 11/29/2021 for the facility Paramount Senior Living at Bethel Park.
Findings
No regulatory citations were identified as a result of this inspection.
Inspection Report
Renewal
Deficiencies: 0
Aug 16, 2021
Visit Reason
The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing.
Findings
No regulatory citations were identified as a result of this inspection.
Inspection Report
Renewal
Census: 69
Capacity: 125
Deficiencies: 9
Mar 29, 2021
Visit Reason
The inspection was conducted as a renewal inspection combined with complaint and provisional reasons on 03/29/2021 and 03/30/2021 to assess compliance with 55 Pa. Code Chapter 2600 relating to Personal Care Homes.
Findings
The facility was found to be in compliance overall, but several deficiencies were cited including record confidentiality breaches, lack of privacy locking mechanisms on bathroom doors, improper storage of poisonous materials, sanitary condition issues, missing emergency telephone numbers, lack of operable bedside lamps, improper food storage, untimely annual medical evaluations, and medication storage procedure violations. Plans of correction were accepted for all deficiencies with completion dates by 06/07/2021.
Deficiencies (9)
| Description |
|---|
| Resident therapy and wellness notes were unlocked and unattended in the wellness office. |
| Bathroom doors in all resident bedrooms lacked locking devices to provide privacy. |
| Poisonous materials were stored inside a cabinet with food items in the dining room area. |
| A used blood glucose test strip was left inserted in a resident's glucometer. |
| No emergency telephone numbers were posted on or by the telephone in a resident's room. |
| Resident did not have access to a source of light that can be turned on/off at bedside. |
| Food items were stored opened and unsealed in the walk-in freezer. |
| Resident's annual medical evaluation was not completed timely, with the most recent evaluation overdue. |
| Resident's glucometer had only one recorded blood sugar reading due to improper recording and deletion practices. |
Report Facts
License Capacity: 125
Residents Served: 69
Secured Dementia Care Unit Capacity: 28
Residents Served in Secure Dementia Care Unit: 11
Hospice Residents: 9
Residents with Mobility Need: 30
Residents with Physical Disability: 1
Total Daily Staff: 99
Waking Staff: 74
Inspection Report
Follow-Up
Census: 125
Capacity: 125
Deficiencies: 1
Feb 26, 2021
Visit Reason
The visit was a follow-up to verify the implementation of a previously submitted plan of correction related to an incident report and abuse reporting requirements.
Findings
The submitted plan of correction was determined to be fully implemented, with continued compliance required. The deficiency involved failure to report an allegation of abuse to the Department within the required timeframe.
Deficiencies (1)
| Description |
|---|
| Failure to report an allegation of abuse to the Department within 24 hours as required by regulation 2600.16.c and 2600.15. |
Report Facts
License Capacity: 125
Residents Served: 125
Residents Served in Secured Dementia Care Unit: 77
Capacity of Secured Dementia Care Unit: 77
Residents Aged 60 or Older: 63
Residents with Mobility Need: 37
Residents with Physical Disability: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Administrator | Staff member A, the home's Administrator, failed to report the allegation of abuse to the Department | |
| Executive Director | Executive Director responsible for educating staff and reviewing incident reports as part of the plan of correction | |
| Resident Care Manager | Resident Care Manager involved in reviewing incident reports daily as part of the plan of correction |
Inspection Report
Complaint Investigation
Census: 92
Capacity: 125
Deficiencies: 8
Sep 11, 2020
Visit Reason
The inspection was conducted as a complaint investigation following allegations of violations related to mistreatment or abuse of clients at Paramount Senior Living at Bethel Park.
Findings
The inspection found multiple violations including failure to report incidents timely, inadequate assistance with activities of daily living, improper contract signatures, billing for masks not provided daily, abuse and neglect leading to a resident's fall and death, lack of telephone access in the secured dementia care unit, and incomplete resident assessments.
Complaint Details
The complaint investigation was triggered by allegations of mistreatment or abuse of clients. The report substantiates abuse and neglect related to a resident's fall resulting in fatal injuries and other regulatory violations.
Deficiencies (8)
| Description |
|---|
| Failure to follow incident policies regarding resident fall and transfer to hospital. |
| Failure to report incident to Department within 24 hours. |
| Resident did not receive scheduled showers as per support plan. |
| Resident-home contract not signed by resident. |
| Residents billed $3/day for masks not provided daily. |
| Resident abuse and neglect resulting in fall with fatal injuries. |
| No telephone available in secured dementia care unit for residents to make private calls. |
| Resident assessments incomplete, missing key cognitive and behavioral evaluations. |
Report Facts
License Capacity: 125
Residents Served: 92
Secured Dementia Care Unit Capacity: 28
Residents Served in Secured Dementia Care Unit: 19
Hospice Residents: 8
Resident Fall Date: Apr 25, 2020
Head Wound Size: 2
Head Wound Depth: 0.25
Number of Falls Resident #1: 4
Mask Charge: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Nancy Scenna | Administrator | Named as facility administrator in inspection report. |
| Jamie L. Buchenauer | Deputy Secretary | Signed letter issuing provisional license. |
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