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Nursing Home in Arlington

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Park Avenue Health Center

Nursing Home in Arlington

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Park Avenue Health Center

146 Park Ave, Arlington, MA 02476 View map
Overview of Park Avenue Health Center

Dedicated to improving residents’ quality of life, Park Avenue Health Center is an extraordinary senior living community in Arlington, MA, providing short-term care. The community works well with residents to craft care plans according to their needs and preferences. Guiding residents in every step of retirement, the community provides social services to ensure they maximize their available resources.

Physical, speech, and occupational therapies are also provided for residents to get better and jump back into their lives easily. Do not worry about meal preparations with dining options catering to each resident’s dietary needs and tastes. The community goes above and beyond to provide a safe place where residents spend their golden years without worries.

(781) 648-9530

Managed by Jerry Labelle

Administrator

Jerry Labelle serves as the Administrator at Park Avenue Healthcare, leading the community with a commitment to the vision and mission of the facility. He works alongside a team of dedicated professionals to ensure high-quality care and services for residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Massachusetts average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Massachusetts average: 3.0/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Massachusetts average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
1/5
Massachusetts average: 3.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 41m per day

This home provides 14% less nursing time per resident than the Massachusetts average.

Massachusetts average: 4h 18m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 51m per day 39m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 11m per day 2h 16m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 28m per day 3h 27m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 4m per day 4m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 41m per day 28m per day 29m per day

Capacity and availability

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Massachusetts average
Occupancy rate 91%
Residents per day (avg) 77
Occupancy rate
91%
Residents per day (avg)
77

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

52% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

34% of new residents, often for short stays.

Typical stay 2 months

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$14.8M
Operating loss
-$778.0K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$14,835,154.00
Operating loss
$-777,978.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
36.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.2M
Total costs $15.6M
Years in operation
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Katrina Greenhalgh, Administrator

Staff Composition

Total Employees
5
Full-Time Employees
5

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

2 services
Skilled Nursing
24-Hour Staffing

Additional Services

1 service
Rehabilitation

Amenities & Lifestyle

10 amenities
Cable And Flat-Screen Tvs
Complimentary Wireless Internet
Recreational Activities
Special Dining Events
Weekly Dog-Therapy Visits
Air Conditioning
Large Dayrooms
Newspaper Delivery
On-Site Beauty Salon
On-Site Laundry Service
Specific ProgramsPlanning of Care, Short-Term Care, Rehabilitation, Physician Services, Social Services, Lifestyle & Amenities, Meals & Nutrition

Dining & Nutrition

Food DescriptionIndividualized meals are prepared for every resident, with three delicious and well-balanced meals daily.
Meals IncludedYes

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes, Accept

Total residents icon
Total residents icon

Total Residents: 89 Residents

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Park Avenue Health Center

Nursing Home
Contact Park Avenue Health Center

Inspection History

In Massachusetts, the Executive Office of Elder Affairs (for assisted living facilities) and the Department of Public Health (for nursing homes) are the agencies authorized to inspect and report on facility safety.

7 visits/inspections

5 visits/inspections triggered by complaints

1 routine inspections

Results

7 with issues

0 without issues

Massachusetts average: 21 visits/inspections

Massachusetts average: 22 complaint visits

Massachusetts average: 4 inspections

Latest inspection

Date August 28, 2025
Other

45 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Massachusetts average: 28 deficiencies

Health Inspection History

Inspections
Total health inspections 7

Massachusetts average 4.5


Last Health inspection on Aug 2025

Total health citations 46

Massachusetts average 32.7

Citations per inspection
6.57

Massachusetts average 7.24


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

42 of 46 citations resulted from standard inspections; and 4 of 46 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 4
1233% worse than Massachusetts average

Massachusetts average: 0.3


Serious Health citations More info 1
33% better than Massachusetts average

Massachusetts average: 1.5

4 critical citations More info Massachusetts average: 0.3

1 serious citation More info Massachusetts average: 1.5

41 moderate citations More info Massachusetts average: 29.7

0 minor citations More info Massachusetts average: 1.3
Citations history (last 3 years)
Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Aug 28, 2025
Corrected

Quality of Care serious citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Apr 29, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Mar 19, 2025
Corrected

Quality of Care critical citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Nov 19, 2024
Corrected

Compare Nursing Homes around Arlington The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.

1 facility compared · CMS & MA Dept. of Health data · Updated Apr 2026

Filter by care type
Park Avenue Health Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Arlington
89
91.0%
+11%
3.68
+96%
-6%
3
46
6.6
5
77
A+
40
Park Avenue Snf Operations Llc
$14.8M
$5.5M
36.9%
225584
Private / Semi-Private Rooms

Places of interest near Park Avenue Health Center

Address 1.7 miles from city center

Address 146 Park Ave, Arlington, MA 02476

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 193
Employees 87
Contractors 106
Staff to resident ratio 2.33:1
37% better than Massachusetts average

Massachusetts average ratio: 1.70:1

Avg staff/day 47
Average shift 7.8 hours
0% compared with Massachusetts average

Massachusetts average: 7.9 hours

Total staff hours (quarter) 33,399
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 49
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 77
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

14.1%

4,701 contractor hours this quarter

Registered Nurse: 36 Certified Nursing Assistant: 35 Licensed Practical Nurse: 20 Physical Therapy Assistant: 3 Speech Language Pathologist: 2 Qualified Social Worker: 2 Occupational Therapy Assistant: 2 Respiratory Therapy Technician: 1 Administrator: 1 RN Director of Nursing: 1 Mental Health Service Worker: 1 Medical Director: 1 Physical Therapy Aide: 1
Staff by category
Certified Nursing Assistant42357715,06591100%8
Registered Nurse1336494,68791100%7.3
Physical Therapist110113,36291100%7.7
Licensed Practical Nurse620263,35291100%7.8
RN Director of Nursing3141,1628492%9.2
Other Dietary Services Staff2028828897%7.2
Occupational Therapy Aide2027976470%8
Administrator1125286571%8
Physical Therapy Assistant0335256167%8
Nurse Practitioner2025126470%8
Mental Health Service Worker1125036470%7.6
Dietitian1014956369%7.9
Respiratory Therapy Technician0114876167%8
Clinical Nurse Specialist3034164448%8.5
Speech Language Pathologist0223695156%6.9
Qualified Social Worker0221263741%3.3
Physical Therapy Aide011681415%4.8
Occupational Therapy Assistant022352629%1.3
Medical Director0113033%10
77 Certified Nursing Assistant
% of Days 100%
49 Registered Nurse
% of Days 100%
11 Physical Therapist
% of Days 100%
26 Licensed Practical Nurse
% of Days 100%
4 RN Director of Nursing
% of Days 92%
2 Other Dietary Services Staff
% of Days 97%
2 Occupational Therapy Aide
% of Days 70%
2 Administrator
% of Days 71%
3 Physical Therapy Assistant
% of Days 67%
2 Nurse Practitioner
% of Days 70%
2 Mental Health Service Worker
% of Days 70%
1 Dietitian
% of Days 69%
1 Respiratory Therapy Technician
% of Days 67%
3 Clinical Nurse Specialist
% of Days 48%
2 Speech Language Pathologist
% of Days 56%
2 Qualified Social Worker
% of Days 41%
1 Physical Therapy Aide
% of Days 15%
2 Occupational Therapy Assistant
% of Days 29%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
83 residents
Residents by payment source
Medicare
10 residents (12%)
Medicaid
55 residents (66.3%)
Private pay or other
18 residents (21.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 17.7
73% worse than Massachusetts average

Massachusetts average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 32.3
62% worse than Massachusetts average

Massachusetts average: 20.0

Long-stay resident measures
Significantly below average Massachusetts avg: 3.5 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 39.3%
111% worse than Massachusetts average

Massachusetts average: 18.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.9%
60% worse than Massachusetts average

Massachusetts average: 19.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.8%
21% worse than Massachusetts average

Massachusetts average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.0%
38% worse than Massachusetts average

Massachusetts average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.3%
35% worse than Massachusetts average

Massachusetts average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.5%
28% better than Massachusetts average

Massachusetts average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.1%
37% worse than Massachusetts average

Massachusetts average: 5.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.7%
84% better than Massachusetts average

Massachusetts average: 10.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.8%
47% better than Massachusetts average

Massachusetts average: 20.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 86.5%
6% worse than Massachusetts average

Massachusetts average: 91.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.4%
In line with Massachusetts average

Massachusetts average: 94.8%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.40
83% worse than Massachusetts average

Massachusetts average: 1.86

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.99
94% worse than Massachusetts average

Massachusetts average: 1.54

Short-stay resident measures
Below average Massachusetts avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 36.6%
52% worse than Massachusetts average

Massachusetts average: 76.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
17% worse than Massachusetts average

Massachusetts average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 42.0%
46% worse than Massachusetts average

Massachusetts average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 17.9%
31% better than Massachusetts average

Massachusetts average: 25.8%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.9%
18% worse than Massachusetts average

Massachusetts average: 11.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.3%
192% worse than Massachusetts average

Massachusetts average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.5%
23% worse than Massachusetts average

Massachusetts average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 44.7%
12% worse than Massachusetts average

Massachusetts average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $114K
58% higher than Massachusetts average

Massachusetts average: $72K

Number of fines 3
75% more fines than Massachusetts average

Massachusetts average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Massachusetts average

Massachusetts average: 0.1

Fines amount comparison
Fines amount comparison
This facility $114K
Massachusetts average $72K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 29, 2025
$13K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 7, 2024
$17K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 11, 2023
$84K

Last updated: Jan 2026

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Financial Aid for Massachusetts Seniors

Get financial aid guidance

Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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