Total health inspections
7
Massachusetts average 4.5
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Park Avenue Health Center
Nursing Home
Park Avenue Health Center
Nursing Home
Overview of Park Avenue Health Center
Dedicated to improving residents’ quality of life, Park Avenue Health Center is an extraordinary senior living community in Arlington, MA, providing short-term care. The community works well with residents to craft care plans according to their needs and preferences. Guiding residents in every step of retirement, the community provides social services to ensure they maximize their available resources.
Physical, speech, and occupational therapies are also provided for residents to get better and jump back into their lives easily. Do not worry about meal preparations with dining options catering to each resident’s dietary needs and tastes. The community goes above and beyond to provide a safe place where residents spend their golden years without worries.
Jerry Labelle serves as the Administrator at Park Avenue Healthcare, leading the community with a commitment to the vision and mission of the facility. He works alongside a team of dedicated professionals to ensure high-quality care and services for residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91%
Residents per day (avg)
77
Occupancy rate
91%
Residents per day (avg)
77
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
52% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
34% of new residents, often for short stays.
Typical stay
2 months
Medicaid
14% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Partnership
Home revenue
$14.8M
Operating loss
-$778.0K
Proprietary home
Partnership
Home revenue
$14,835,154.00
Operating loss
$-777,978.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.6M
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Katrina Greenhalgh, Administrator
Staff Composition
Total Employees
5
Full-Time Employees
5
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Planning of Care, Short-Term Care, Rehabilitation, Physician Services, Social Services, Lifestyle & Amenities, Meals & Nutrition
Dining & Nutrition
Food Description
Individualized meals are prepared for every resident, with three delicious and well-balanced meals daily.
Meals Included
Yes
What does this home offer?
Accept Medicaid: Yes, Accept
Total Residents: 89 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Types of Care at Park Avenue Health Center
Nursing Home
Compare Nursing Homes around Arlington
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Park Avenue Health Center
+96%
-6%
+11%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Arlington
89
No
A+
40
PARK AVENUE SNF OPERATIONS LLC
91.0%
$14,790,302.00
$5,451,718.00
36.9%
76.70
3.6789
3
46
5
+96%-6%+11%Private / Semi-Private Rooms
Park Avenue Health Center
Type of care:
AL
IL
MC
SNF
Community:
Arlington
Bed Count:
89
Pets Allowed:
No
Operator:
PARK AVENUE SNF OPERATIONS LLC
CCN:
225584
Occupancy:
91.0%
Home Revenue:
$14,790,302.00
Payroll Costs:
$5,451,718.00
Payroll %:
36.9%
Avg Residents/Day:
76.70
Overall Rating:
Adj Nurse Hours:
3.6789
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
46
Severe Citations:
5
RN share vs State Avg:
+96%
+96%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
+11%
+11%
Bed Options:
Private / Semi-Private Rooms
Places of interest near Park Avenue Health Center
1.7 miles from city center
146 Park Ave, Arlington, MA 02476
Calculate Travel Distance to Park Avenue Health Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
193
Total Staff
87
Employees
106
Contractors
33,399
Total Hours (Quarter)
47
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 49 | 7.3 | Yes |
| Licensed Practical Nurse | 26 | 7.8 | Yes |
| Certified Nursing Assistant | 77 | 8 | Yes |
Staff by Category
Administration ⓘ
3 staff
8.1hs shift avg
Nursing Staff ⓘ
156 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
5 staff
8.2hs shift avg
Therapy Services ⓘ
22 staff
7.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
3.3hs shift avg
Dietary Services ⓘ
3 staff
7.4hs shift avg
Other Services ⓘ
2 staff
7.6hs shift avg
Contractor Analysis
14.1%
of total hours from contractors
4,701 contractor hours this quarter
Speech Language Pathologist: 2
Respiratory Therapy Technician: 1
Certified Nursing Assistant: 35
Licensed Practical Nurse: 20
Registered Nurse: 36
Physical Therapy Assistant: 3
Administrator: 1
RN Director of Nursing: 1
Mental Health Service Worker: 1
Qualified Social Worker: 2
Occupational Therapy Assistant: 2
Medical Director: 1
Physical Therapy Aide: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 42 | 35 | 77 | 15,065 | 91 | 100% | 8 |
| Registered Nurse | 13 | 36 | 49 | 4,687 | 91 | 100% | 7.3 |
| Physical Therapist | 11 | 0 | 11 | 3,362 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 6 | 20 | 26 | 3,352 | 91 | 100% | 7.8 |
| RN Director of Nursing | 3 | 1 | 4 | 1,162 | 84 | 92% | 9.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 882 | 88 | 97% | 7.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 797 | 64 | 70% | 8 |
| Administrator | 1 | 1 | 2 | 528 | 65 | 71% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 525 | 61 | 67% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 1 | 2 | 503 | 64 | 70% | 7.6 |
| Dietitian | 1 | 0 | 1 | 495 | 63 | 69% | 7.9 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 487 | 61 | 67% | 8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 416 | 44 | 48% | 8.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 369 | 51 | 56% | 6.9 |
| Qualified Social Worker | 0 | 2 | 2 | 126 | 37 | 41% | 3.3 |
| Physical Therapy Aide | 0 | 1 | 1 | 68 | 14 | 15% | 4.8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 35 | 26 | 29% | 1.3 |
| Medical Director | 0 | 1 | 1 | 30 | 3 | 3% | 10 |
Health Inspection History
Inspections
Total health citations
46
Citations per inspection
6.57
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 46 citations resulted from standard inspections; and 4 of 46 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
4
4
1233% worse than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
1
1
33% better than Massachusetts averageMassachusetts average: 1.5
4 critical citations
1 serious citation
41 moderate citations
0 minor citations
Citations history (last 3 years)
Nursing Services moderate citation
Aug 28, 2025
Corrected
Quality of Care serious citation
Apr 29, 2025
Corrected
Care Planning moderate citation
Mar 19, 2025
Corrected
Quality of Care critical citation
Nov 19, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
83
Total Residents
Medicare
10
(12%)
ⓘ
Medicaid
55
(66.3%)
ⓘ
Private Pay/Other
18
(21.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.7
73% worse than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.3
62% worse than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
39.3%
Percent of long-stay residents whose need for help with daily activities has increased
39.3%
111% worse than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
30.9%
Percent of long-stay residents whose ability to move independently worsened
30.9%
60% worse than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.8%
21% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.0%
Percent of long-stay residents experiencing one or more falls with major injury
5.0%
38% worse than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.3%
Percent of long-stay high risk residents with pressure ulcers
6.3%
35% worse than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
28% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.1%
Percent of long-stay residents who lose too much weight
7.1%
37% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.7%
Percent of long-stay residents who have depressive symptoms
1.7%
84% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.8%
Percent of long-stay residents who received an antipsychotic medication
10.8%
47% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.5%
6% worse than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
In line with Massachusetts averageMassachusetts average: 94.8%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.40
Number of hospitalizations per 1,000 long-stay resident days.
3.40
83% worse than Massachusetts averageMassachusetts average: 1.86
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.99
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.99
94% worse than Massachusetts averageMassachusetts average: 1.54
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
36.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
36.6%
52% worse than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
17% worse than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
42.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
42.0%
46% worse than Massachusetts averageMassachusetts average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.9%
31% better than Massachusetts averageMassachusetts average: 25.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.9%
18% worse than Massachusetts averageMassachusetts average: 11.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.3%
Percentage of SNF residents who experience falls with major injury during their stay.
2.3%
192% worse than Massachusetts averageMassachusetts average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
41.5%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.5%
23% worse than Massachusetts averageMassachusetts average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.7%
Rate of successful return to home or community from a skilled nursing facility.
44.7%
12% worse than Massachusetts averageMassachusetts average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$114K
58% higher than Massachusetts averageMassachusetts average: $72K
Number of fines
3
75% more fines than Massachusetts averageMassachusetts average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$114K
Massachusetts average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 29, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 29, 2025
$13K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 7, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 7, 2024
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 11, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 11, 2023
$84K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Park Avenue Health Center based on CMS SNF Cost Reports.
Occupancy Rate
91.0%
↑ 0.4pp vs 2022
Net Income
-$777,978
↓ ~$1.0M vs 2022
Total Payroll
$6,766,294
↑ ~$314K vs 2022
Profit Margin
-5.3%
↓ 6.9pp vs 2022
Loading trend charts...
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