Park Avenue Health Center
Dedicated to improving residents’ quality of life, Park Avenue Health Center is an extraordinary senior living community in Arlington, MA, providing short-term care. The community works well with residents to craft care plans according to their needs and preferences. Guiding residents in every step of retirement, the community provides social services to ensure they maximize their available resources.
Physical, speech, and occupational therapies are also provided for residents to get better and jump back into their lives easily. Do not worry about meal preparations with dining options catering to each resident’s dietary needs and tastes. The community goes above and beyond to provide a safe place where residents spend their golden years without worries.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Standout metric: Registered nurse (RN) is +65% above Massachusetts average
3 of 6 metrics below Massachusetts average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
81.9% of staff hours were worked by the facility's own employees
Massachusetts average: 91.6% · Contractors this quarter: Certified Nursing Assistant (64), Registered Nurse (44), Licensed Practical Nurse (26), Qualified Social Worker (5), Physical Therapy Assistant (4), Occupational Therapy Assistant (2), Medical Director (2), Physical Therapy Aide (1), Respiratory Therapy Technician (1), Mental Health Service Worker (1), Speech Language Pathologist (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Smaller home · May offer a more intimate, personalized care environment.
Based on residents per day and 89 beds.
Source: CMS Provider Information, average daily residents
About This Community
CMS Health Inspection History
ALM Inspection Grade
10 points below the Massachusetts average for CMS-certified facilities (83/100)
Category breakdown
Citations
Concern
116 severity-weighted points (32 citations) · 2× higher than the typical CMS-certified MA facility (median: 49)
Enforcement
Concern
$113,612 in fines · 3 enforcement actions
Persistence
Strong
20 days to fix issues · faster than the typical CMS-certified MA facility (median: 33)
Citation severity
Latest inspection: Jun 22, 2026 · 2 citations, all corrected
Most cited category: Quality of Life & Care, 11 of 32 citations · 8 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 32 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 32 citations resulted from standard inspections; and 6 of 32 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
3 penalties in the past 3 years
Latest: Apr 29, 2025 · $12,948 civil money penalty
Penalty history · past 3 years
Fine amount comparison
Totals count every penalty on record; the history lists the past 3 years. Massachusetts and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Massachusetts average.
13 long-stay measures: 4 better, 7 worse, 2 near MA average
8 short-stay measures: 1 better, 2 worse, 2 near MA average, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Park Avenue Health Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 82 Massachusetts nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Losing money on care, but less than last year
−3.1% operating margin
+5.1 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($0.3M) trims the net loss to −$0.0M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Massachusetts homes
56.6% payroll share of revenue
MA average 67.4%Rank #58 / 82Payroll % of net patient revenue — State benchmarked This nursing home is ranked 58th out of 82 nursing homes we track in Massachusetts for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Massachusetts average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll fell $0.4M while revenue rose $0.0M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Massachusetts homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | MA median | Compared with MA homesRank in MA | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $10.1M | +$0.0M | Trend 20162024 | MA median $15.5M | Rank in MA Rank #65 / 82Net patient revenue — State benchmarked This nursing home is ranked 65th out of 82 nursing homes we track in Massachusetts for net patient revenue. Shows this facility's net patient revenue compared to the Massachusetts average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 21% of homes | Below MA median Higher net patient revenue than 21% of MA homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $10.4M | −$0.5M | Trend 20162024 | MA median — | Rank in MA Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.3M | +$0.5M | Trend 20162024 | MA median — | Rank in MA Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −3.1% | +5.1 pts | Trend 20162024 | MA median — | Rank in MA Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.3M | — | Trend — | MA median — | Rank in MA Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.0M | +$0.7M | Trend — | MA median — | Rank in MA Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Massachusetts homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | MA median | Compared with MA homesRank in MA | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $5.7M | −$0.4M | Trend 20162024 | MA median $9.7M | Rank in MA Rank #69 / 82Payroll costs — State benchmarked This nursing home is ranked 69th out of 82 nursing homes we track in Massachusetts for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Massachusetts average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 16% of homes | Below MA median Higher payroll than 16% of MA homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 56.6% | −3.9 pts | Trend 20162024 | MA median 61.9% | Rank in MA Rank #58 / 82Payroll % of net patient revenue — State benchmarked This nursing home is ranked 58th out of 82 nursing homes we track in Massachusetts for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Massachusetts average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 30% of homes | 10.8 pts under MA average The MA average is 67.4% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · MA benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Massachusetts payroll average.
% of net patient revenue
Payroll share Operating margin MA payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018 | 2019 | 2020 | 2021no report | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $8.4M | $8.3M | $7.8M | $7.9M | $7.3M | $10.4M | $10.1M | $10.1M | |
| Operating expenses | $9.0M | $8.8M | $8.2M | $8.2M | $8.5M | $10.5M | $10.9M | $10.4M | |
| Net patient income | −$0.6M | −$0.4M | −$0.4M | −$0.3M | −$1.2M | −$0.2M | −$0.8M | −$0.3M | |
| Operating margin | −6.9% | −5.4% | −4.8% | −3.7% | −16.7% | −1.6% | −8.2% | −3.1% | |
| Net income | −$0.6M | −$0.4M | −$0.4M | −$0.3M | −$0.3M | $0.2M | −$0.8M | −$0.0M | |
| Payroll costs | $4.6M | $4.4M | $4.2M | $4.4M | $5.0M | $6.1M | $6.1M | $5.7M | |
| Payroll share of revenue | 54.6% | 52.5% | 54.0% | 55.4% | 68.9% | 59.2% | 60.5% | 56.6% | |
| Beds | 89 | 89 | 89 | 89 | 89 | 89 | 89 | 89 | |
| Gross revenue | $9.4M | $9.3M | $8.5M | $8.6M | $7.8M | $13.9M | $14.8M | $17.2M | |
| Salaries | $4.0M | $3.8M | $3.7M | $3.9M | $4.4M | $5.4M | $5.5M | $5.1M | |
| Wage-related costs | $0.6M | $0.6M | $0.6M | $0.5M | $0.7M | $0.7M | $0.7M | $0.6M | |
| Contract labor | $0.8M | $1.1M | $0.5M | — | — | $0.3M | $0.7M | $0.9M | |
| Other operating costs | $4.4M | $4.4M | $4.0M | $3.8M | $3.5M | $4.4M | $4.8M | $4.7M | |
| Net patient revenue per day | $319 | $309 | $282 | $278 | $313 | $353 | $341 | $352 | |
| Cost per day | $341 | $325 | $295 | $288 | $366 | $358 | $369 | $363 | |
| Average length of stay | 93.5 days | 77.6 days | 87.2 days | 147.4 days | 167.1 days | 82.2 days | 101.3 days | 111.5 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Places of interest near Park Avenue Health Center
6.6 miles from city center
Estimated distance in miles from Arlington's city center to Park Avenue Health Center's address, calculated via Google Maps.
Calculate Travel Distance to Park Avenue Health Center
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Financial Assistance for
Nursing Home in Massachusetts
Park Avenue Health Center is located in Arlington, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Frequently Asked Questions about Park Avenue Health Center
Is Park Avenue Health Center in a walkable area?
Park Avenue Health Center has a walk score of 40. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Park Avenue Health Center?
Park Avenue Health Center's occupancy is 82.6%.
How long has Park Avenue Health Center been in business?
Park Avenue Health Center has been operating for approximately 11 years, based on available licensing and registration records.
Are pets allowed at Park Avenue Health Center?
No, Park Avenue Health Center has a no-pet policy.
Does Park Avenue Health Center operate as a for-profit or non-profit?
Park Avenue Health Center is registered as a for-profit in MA.
What is the overall rating for Park Avenue Health Center?
Park Avenue Health Center received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Park Avenue Health Center have?
Park Avenue Health Center has 89 beds.
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