Nursing Home

Parkview Haven

Overview of Parkview Haven
Parkview Haven is a retirement community and rehabilitation center located in Francesville, Indiana. It provides a nurturing Christian environment for those needing assistance to live their mature years with fullness and purpose. The dedicated staff serves each resident with dignity and respect.
(219) 567-9149

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Indiana average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Indiana average: 2.7/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Indiana average: 2.6/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Indiana average: 4.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 5m per day

This home provides 15% more nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 90

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 53.3%
Residents per day 48
Occupancy rate
53.3%
Residents per day
48

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

38% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Governmental community
Operated by county authorities.
Home revenue
$4.9M
Surplus of revenue
$365.6K
Governmental community Operated by county authorities.
Home revenue
$4,915,894.00
Surplus of revenue
$365,635.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
53.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.9M
Total costs $4.6M
Bed community size
90-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.

About this community

Occupancy

Occupancy rate
53%
23% lower than Indiana average

Indiana average: 69%

Occupied beds
48 / 90
Average residents 70 per day

License details

Facility type
Mixed Facility (nursing + Residential Care)
Status Active
Issuance September 1, 2024

Additional licensing details

License number: 24-000539-1
CMS Certification Number: 155746

Ownership & operating entity

Parkview Haven is administrated by MAX JONES.

Profit status: OTHER

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: JAMES STOKES

Care Services

Accepts Medicaid
Nursing Services
Rehabilitation Services
Respite Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Skilled Nursing

Contact Information

Fax: (219) 567-2646

Programs & Activities

Specific Programs
Assisted Living Medicaid Waiver, Continuing Care Community, Independent Living, Assisted Living, Skilled/Nursing Care, Physical Therapy, Occupational Therapy, Speech Therapy, Short-Term Rehabilitation Home, Outpatient Rehabilitation

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Payment & Funding Options

Medicaid

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

7 visits/inspections

Results

3 with citations

0 without citations

Indiana average: 8 complaint visits

Indiana average: 3 inspections with citations

2 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

Latest inspection

Date:March 25, 2025
Type:Complaint Investigation

25 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 26 citations

27 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Parkview Haven

The most recent inspection on March 25, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a mixed pattern with several deficiencies noted, particularly in emergency preparedness, life safety code compliance, resident care including medication management and skin condition monitoring, and documentation. A substantiated complaint in December 2023 involved staff abuse and failure to timely report, resulting in federal and state deficiencies cited under abuse-related regulations. Other complaint investigations were mostly unsubstantiated or found no related deficiencies. The facility’s recent inspections indicate some improvement in compliance, especially with no deficiencies cited in the latest complaint investigations and follow-up surveys.

Health Inspection History

Inspections
Total health inspections 4

Indiana average 6


Last Health inspection on Jun 2025

Total health citations 22
Citations per inspection
5.5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 22 citations resulted from standard inspections; and 2 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

19 moderate citations More info Indiana average: 23.8

3 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Pharmacy moderate citation Jun 25, 2025
Corrected

Quality of Care moderate citation Jun 25, 2025
Corrected

Quality of Care moderate citation Jun 25, 2025
Corrected

Quality of Care moderate citation Jun 25, 2025
Corrected

Compare Nursing Homes around Indiana

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
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Parkview Haven
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IN 47946
90
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54%
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Addison Pointe Health & Rehabilitation Center
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Nursing Home 24/7 care needed

AL

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$15,225,564.00
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Albany Health Care & Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

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TROXWELL, MELANIE
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$12,342,683.00
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3/5
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Places of interest near Parkview Haven

Address 0.0 miles from city center

Address FRANCESVILLE, IN 47946

Calculate Travel Distance to Parkview Haven

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

82
Total Staff
66
Employees
16
Contractors
15,498
Total Hours (Quarter)
26
Avg Staff/Day
6.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse108.2 No
Licensed Practical Nurse56 No
Certified Nursing Assistant307.2 No
Staff by Category
Administration
3 staff
6.1hs shift avg
Nursing Staff
57 staff
6.8hs shift avg
Physicians & Practitioners
2 staff
5.7hs shift avg
Therapy Services
13 staff
5.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
4.5hs shift avg
Dietary Services
4 staff
7.6hs shift avg
Other Services
2 staff
7.2hs shift avg
Contractor Analysis
8.1%
of total hours from contractors
1,250 contractor hours this quarter
Physical Therapy Assistant: 1 Speech Language Pathologist: 3 Mental Health Service Worker: 1 Qualified Social Worker: 1 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 3 Occupational Therapy Aide: 1 Physical Therapy Aide: 4 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant300306,34591100%7.2
Registered Nurse100101,6688897%8.2
Medication Aide/Technician100101,20791100%5
Licensed Practical Nurse5051,1158088%6
Other Dietary Services Staff3039908088%7.4
Administrator2027166470%6
Mental Health Service Worker1125347279%7.2
Speech Language Pathologist0334966470%6.5
Dietitian1014725965%8
RN Director of Nursing1013926167%6.4
Nurse Practitioner1013885257%7.5
Physical Therapy Assistant0113804954%7.7
Clinical Nurse Specialist1012285763%4
Nurse Aide in Training1012093741%5.6
Qualified Social Worker0111683741%4.5
Occupational Therapy Aide011551213%4.6
Physical Therapy Aide044521415%3.5
Respiratory Therapy Technician033342123%1.6
Occupational Therapy Assistant011251314%1.9
Medical Director0112433%8

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
32 residents
Residents by payment source
Medicare
1 resident (3.1%)
Medicaid
17 residents (53.1%)
Private pay or other
14 residents (43.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 16.4
104% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.9
52% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.4%
94% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 35.5%
147% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.8%
24% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 9.3%
141% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.4%
70% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.9%
224% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.2%
9% worse than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.7%
6% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
7% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
22% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
14% worse than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
27% better than Indiana average

Indiana average: 79.0%

Guides for Better Senior Living

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Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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