Occupancy rate
80%
Higher than the Nebraska average: 70.3%Parsons House Assisted Living and Memory Care
Assisted Living · Omaha, NE
Parsons House Assisted Living and Memory Care
Assisted Living in Omaha
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Parsons House Assisted Living and Memory Care is a 180-bed senior living community at 14325 Eagle Run Drive Memory Care Endorse, Omaha, Douglas County, Nebraska, administered by Heather Herzberg and owned by Gen3 Holdings, LLC. The family-owned facility offers independent living, assisted living, and memory care services in a warm, home-like atmosphere emphasizing supportive care while encouraging independence and dignity. Operating hours are Monday through Sunday, 8:00 a.m. to 8:00 p.m.
Parsons House provides restaurant-style meals prepared by a professional culinary-trained chef with fresh fruits, vegetables, and nutritious offerings. Services include rehabilitation services, respite care, licensed nurses and CNAs, and 24-hour staffing. Programs include independent living, assisted living, and active assisted living designed for varying support levels.
Parsons House’s inspection record is mixed. The Nebraska Department of Health and Human Services, Division of Public Health, conducted 14 total visits and inspections with 8 complaint investigations. The most recent inspection on April 9, 2019, was a licensure renewal showing no deficiencies. Earlier inspections identified citations related to staff certification, resident safety, and documentation. Substantiated complaints involved failure to protect residents from abuse and unsafe conditions in memory care units. Notably, early 2017 enforcement included probation and daily fines for resident care failures and inadequate management of inappropriate sexual behaviors. Most complaint investigations were unsubstantiated except for substantiated cases involving resident safety and abuse prevention. The inspection history shows improvement over time with no deficiencies noted in latest renewal documents following earlier compliance challenges.
Occupancy reaches 80 percent with 144 residents in 180 beds, above the Nebraska state average of 70.3 percent, reflecting solid community demand. No federal penalties have been imposed in the past three years according to CMS records; however, historical enforcement including probation and fines occurred in 2017 for serious resident safety and abuse prevention violations.
Prior substantiated safety and abuse concerns means families should directly inquiry about current protocols and corrective measures implemented since 2017 before placement consideration.
180-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Higher than the Nebraska average: 70.3%Occupied beds
144 / 180
Average residents per home in Nebraska
54 per day
Facility TypeAssisted Living Facilities
StatusActive
CountyDouglas
License NumberALF129
Parsons House Assisted Living and Memory Care is administrated by Heather Herzberg, Administrator.
Owner NameGEN3 HOLDINGS, LLC
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Fax(402) 498-8768
Specific ProgramsActive Assisted Living, Resources, FAQs
Operating HoursMon-Sun 8am-8pm
Food DescriptionRestaurant style meals prepared by a professional culinary trained chef with fresh fruits, vegetables, and nutritious meals.
Inspection History
In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.
The data displayed corresponds to the last 11 years.
14 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Show Inspection Reports
Latest inspection
Date
April 9, 2019
Renewal14 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Nebraska average: 52 deficiencies
1.0 deficiencies per inspection
Nebraska average: 4.0 deficiencies per inspection
Inspection Report Summary for Parsons House Assisted Living and Memory Care
The most recent inspection on April 9, 2019, was a licensure renewal and did not identify any deficiencies. Earlier inspections showed a mixed record, with some citations related to staff certification, resident safety, and documentation, including substantiated complaints about failure to protect residents from abuse and unsafe conditions in memory care units. Notable enforcement included probation and daily fines in early 2017 for issues involving resident care and failure to manage inappropriate sexual behaviors. Most complaint investigations were unsubstantiated, except for a few substantiated cases involving resident safety and abuse prevention. The inspection history shows some improvement over time, with no deficiencies noted in the latest renewal documents following earlier compliance challenges.
Financial Assistance for
Assisted Living in Nebraska
Parsons House Assisted Living and Memory Care is located in OMAHA, Nebraska.
Here are the financial assistance programs available to residents in Nebraska.
Places of interest near Parsons House Assisted Living and Memory Care
8.9 miles from city center
Estimated distance in miles from OMAHA's city center to Parsons House Assisted Living and Memory Care's address, calculated via Google Maps.
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Compare Assisted Living around Omaha The information below is reported by the Nebraska Department of Health and Human Services, Division of Public Health.
Filter by care type
| Parsons House Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha | 180 | No | 35 | - | - | 80.0% | - | Heather Herzberg, Administrator | - | 14 | 8 | 5 | 14 |
| Astoria Senior Living Omaha |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Omaha (Central Omaha) | 157 | No | 38 | - | - | - | - | - | - | - | - | - | - |
| Astoria Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Omaha | 121 | No | 51 | - | - | 79.3% | - | Nicole Ellermeier, Administrator | - | 21 | 13 | 4 | 9 |
| Symphony Pointe |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Elkhorn | 115 | Yes | 16 | - | - | - | - | Shawn Lahr | Live Good Omaha, Llc | 1 | - | - | - |
| Aksarben Village Senior Living Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Omaha (South Central Omaha) | 105 | Yes | 48 | Studio / 1 Bed / 2 Bed | 10 | - | A+ | Colleen Jones | Mid O, Lp | 7 | - | - | - |
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Frequently Asked Questions about Parsons House Assisted Living and Memory Care
Who is the owner of Parsons House Assisted Living and Memory Care?
The legal owner and operator of Parsons House Assisted Living and Memory Care is Gen3 Holdings, Llc.
Is Parsons House Assisted Living and Memory Care in a walkable area?
Parsons House Assisted Living and Memory Care has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Parsons House Assisted Living and Memory Care?
According to NE state health department records, Parsons House Assisted Living and Memory Care's license number is ALF129.
Who is the administrator of Parsons House Assisted Living and Memory Care?
Administrator Heather Herzberg is the administrator of Parsons House Assisted Living and Memory Care.
How many beds does Parsons House Assisted Living and Memory Care have?
Parsons House Assisted Living and Memory Care has 180 beds.
Are there photos of Parsons House Assisted Living and Memory Care?
Yes — there are 5 photos of Parsons House Assisted Living and Memory Care in the photo gallery on this page.
What is the address of Parsons House Assisted Living and Memory Care?
Parsons House Assisted Living and Memory Care is located at 14325 EAGLE RUN DRIVE MEMORY CARE ENDORSE.
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